--- title: "Fiix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fiix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fiix is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/fiix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/) / [Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) / Fiix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/fiix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/fiix-profile/alternatives/) # Fiix User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 628 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 346 reviews (55%) - 4 stars: 234 reviews (37%) - 3 stars: 39 reviews (6%) - 2 stars: 5 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. - Fiix is highly regarded for its user-friendly interface, robust features for asset and work order management, excellent mobile support, and strong customer service. - We were able to use the application on phones, tablets and PC. ### Most mentioned cons - Also the Inventory and the Equipment Assets share the same table which causes several other issues such as a UI issue when viewing the Asset or Parts and Supplies Forms. - What i liked least, is the development team doesn't help with your needs, even if you want to pay. - Creating inspection tasks is very manual and time consuming. ## Fiix customer reviews Showing reviews 1-25 of 628 (page 1). ### Good for the Money - Overall rating: 3/5 - Reviewer: Mario M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to use but reporting is not accurate at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use, creating PM's, generating work orders and assigning work orders. #### Cons Hard to setup and use reports. Most of the reports are not accurate. --- ### Fiix CMMS software review - Overall rating: 5/5 - Reviewer: ROSS M. - Verified reviewer: Yes - Industry: Import and Export - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team is great, there have been issues but all can be resolved with good people. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support team is the best. We have been using the software 2 years and now have a good solution. #### Cons The CMMS process is difficult and any CMMS system is time consuming and tedious, #### Reasons for choosing Fiix Relationship with Rockwell was the driving factor #### Reasons for switching to Fiix Tabware was a very poor system and old technology --- ### Significant Impact on Our Maintenance Operations - Overall rating: 5/5 - Reviewer: Jim E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered We have solved getting repairs and most importantly the correct parts available for our techs which has improved efficiency dramatically. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Work order request and tracking process flow and ease of use. #### Cons The initial setup was different for our organizations assets. After the setup, however we are finding a very flexible and beneficial tool. --- ### Fiixers are great people who work towards the success of their customers - Overall rating: 5/5 - Reviewer: Mel L. - Verified reviewer: Yes - Industry: Shipbuilding - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Fiix has been a very positive one. The Fiixers are very knowledgeable and take the time to understand your need and help find solutions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The people! Great bunch to interact with. I like the application as well as it is easy to configure once you understand the logic behind the configuration. #### Cons I wish there is more flexibility in managing fields in the different screens. While I like the Localization, ability to add custom fields, and to rearrange fields, there are some limited capabilities. #### Reasons for choosing Fiix Easy to use and configure. Fiix met the business need for WO scheduling of preventive maintenance. --- ### B's thought on Fiix - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated. #### Cons At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it. #### Reasons for choosing Fiix At beginning stage of procurement, our priority was safety of company data where Fiix wins from all other competitors. --- ### Fiix is the best maintenance management software - Overall rating: 4/5 - Reviewer: Lillian G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered The program has significantly improved our maintenance efficiency and reduced equipment downtime. The user-friendly interface has made it easy for our maintenance team to adopt and integrate into their daily workflows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fiix has become an indispensable tool for our maintenance management. The program's user-friendly interface and intuitive design stand out. I appreciate the ease with which we can schedule and track maintenance tasks, ensuring equipment reliability and minimizing downtime. #### Cons More advanced analytics tools and customizable reporting options would provide deeper insights into maintenance performance. #### Reasons for switching to Fiix The program's scalability and flexibility have allowed us to adapt to the changing needs of our organization. Fiix is not just a maintenance management tool; it's a comprehensive solution that has positively impacted our overall operational efficiency and asset reliability. --- ### Good for small enterprises - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We mainly used it for Work Order accountability and to have history of tasks completed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Customer Support was great, but the overall product needs improvement. #### Cons Unable to make bulk edits, difficult to navigate user permissions, and reporting structure needs to be improved. Mobile App and Desktop version do not line up with each other. The platform allows for too many human errors and it is hard to maintain clean data. Inventory can be way off than what is reported by the system. #### Reasons for choosing Fiix The costs associated with the other option was significantly higher. --- ### High Versatile - Overall rating: 5/5 - Reviewer: Jonathan S. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really help develop a culture based around preventative maintenance instead of reactive maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support #### Cons The mobile app lacks in features such as parts entering on the fly when in the field. #### Reasons for choosing Fiix Many more functions available such as parts tracking at that time --- ### Bad Customer Service - Overall rating: 1/5 - Reviewer: Riley C. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Big waste of $. We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time before our contract ended. I canceled weeks before my renewal, and they still charged me the full amount for the next year, even though we stated we had not used it the prior year and will not use it again. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I did not find anything within this software to be useful. We have found other services that cost much less and perform much better. #### Cons Data entry is a lengthy process that involves a significant amount of information that is not to be used again. --- ### Fiix has advance maintenance management features - Overall rating: 5/5 - Reviewer: Mehmed Oğuz Ş. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Fiix makes maintenance optimization quite straightforward thanks to its advance features. #### Cons Fiix could have a more user-friendly management panel. --- ### Great for large buildings - Overall rating: 5/5 - Reviewer: Timmy W. - Verified reviewer: Yes - Industry: Farming - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Even with the cons, I would still recommend the application. We never encountered an issue with crashing or work orders not reaching the maintenance team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cross platform was a huge win. We were able to use the application on phones, tablets and PC. #### Cons It did not have who was assigned the works order, time stamps of orders and comments. #### Vendor response Hi Timmy, thank you for your review! We're glad to hear that you're utilizing Fiix's cross-platform capabilities and we appreciate your feedback on the work orders module. Once again, thank you for sharing your thoughts. Replied November 2024 --- ### Wouldn't be without it! - Overall rating: 5/5 - Reviewer: Jauna D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros User friendly. Help and instruction is easy to find or access. All in one software for maintenance. #### Cons CMMS settings can be a little difficult to understand, but they're easily edited if you don't get the desired result you're looking for. --- ### Did you put a Fiix Ticket in for that item? is my #1 phrase I say at work. - Overall rating: 5/5 - Reviewer: Dwight W. - Verified reviewer: Yes - Industry: Veterinary - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use the Fiix System to maintain operational readiness across 6 facilities across Texas. When tickets are submitted by the teams, I can focus my time more efficiently instead of driving across the state to show up and then discover I needed 1 specific tools that may now be sitting in a tool box 300 miles away and not available without ordering a week in advance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros This helps track things as they happen and even get ahead of maintenance preventing loss of equipment use and wasted time. #### Cons The mobile platform has a minor quirk where I feel it could do better with the interface, but that is a personal preference. #### Reasons for switching to Fiix This company was using Fiix, had to migrate to it. --- ### Procurement/Inventory Management with Fiix - Overall rating: 4/5 - Reviewer: Melody L. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I mainly utilize the Purchasing and Parts & Supplies modules. The PO system is easy to use from day one. The Parts & Supplies module tracks all of the necessary points of inventory management. You can handle everything you want to manage from planning to the final closure of the work order. The module can all be accessed via links from work order to purchase request to PO to receipt to work order completion. This is a vital tool when researching through asset/equipment/vehicle/inventory management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The Purchasing and Parts & Supplies modules in Fiix are very user friendly. Any outside the box options that we have requested have been implemented with relative ease and low expense. We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added quite a few intuitive dashboards that help out in all areas of users. I have used many CMMS systems in the past, but Fiix has been the most user friendly and easy to modify as business changes/grows. #### Cons I really would like to know more about other areas of the system that I don't utilize regularly and also able to create my own reports on the fly. #### Vendor response Hello Melody, thanks for leaving a review. We're glad to hear that you have been enjoying using our software. We'd love to have you come join our Fiixer Community! It's your hub to chat with maintenance professionals across every industry about strategy, using Fiix, and so many other topics. If you'd like to learn more use this link to sign up: https://www.fiixsoftware.com/community/ Replied November 2022 --- ### Perfect for us. - Overall rating: 4/5 - Reviewer: Joe S. - Verified reviewer: Yes - Industry: Plastics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a bit pricy. And for a smaller company it can be a tough hurdle to get over. But it is worth it. The software is very powerful. And the data/info you get is great. Even in our small operation (36 employees) it has proven very valuable even passed the maintenance aspect! Id recommend it to anyone. Just because the app portion doesn't work good for us. Doesn't mean it won't work for someone else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The interface is easy to pick up for new employees. The overall use of the browser portion, is easy to use. It allows us things we never thought of after about 4 years. It will give you data you never had before. #### Cons The new app is terrible. I keep the old app loaded on my tech's tablets. It's not geared toward all types of uses. It's geared toward one type of use. The web browser portion is perfect. And that is what the app should be, just a scaled down mobile version of that. The price is also a bit rich for what we use. I wish it was a bit more ala-cart based. Pay for the features you use. --- ### Fiix - Quick and Easy! - Overall rating: 5/5 - Reviewer: Jordan W. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fiix has provided many benefits not only to our Facilities team, but to the entire casino staff. The staff can now easily enter a work order from wherever they are located using their phone. The facilities team can also keep track of their daily work and justify hours worked. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely user friendly. Anyone, no matter the skillset, can use the mobile application to successfully submit an order. There are only a few field to fill in but enough information requested so the team handling understands the needs. #### Cons Some of the back end screens took awhile to get used too, specifically the inventory pages as well as adding assets. This is likely due to user attention. --- ### Fiix CMMS use in a <50 employee manufacturing facility - Overall rating: 5/5 - Reviewer: Harry M. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a very good experience with the software itself and the customer service has been excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has all the features we need, works very well for a company our size. The value to price ratio is high. #### Cons Since we are not using Fiix to its full capability, ther have not been any particular dislikes. #### Reasons for switching to Fiix Fiix has been easier to implement, has been a very good fit for our company.Fiix had the better features. --- ### Fiix... 4 years in. - Overall rating: 5/5 - Reviewer: Greg C. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gradually getting away from individual databases and "personal" information stores. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once all users are onboard with all sections it does become a "single source of truth" for all equipment within a business. Easy import of existing databases, easy to move assets between sites and have all relevant data follow the asset. #### Cons 1.Limitations and complexity of the reporting module. example:- I want to create a report that lists run times, power generated, and fuel usage for our generating plant but this does not appear to be possible. 2. Some important data does not automatically populate between sections. example:- We have compound equipment made up of multiple assemblies (Think, television camera, with a teleprompter, mounted on a pan and tilt head, all on top of a robotic pedestal) if a work order is created for the pedestal (which is "part of" the complete camera) and we look at the history of the complete camera, the pedestal work order doesn't appear. 3. No multi-site project capabilities without "tricking" the system by transferring assets between sites. #### Reasons for choosing Fiix Price and functionality. #### Vendor response Hello Greg, thanks for the review and your feedback about our CMMS. For our reporting module, we offer report training sessions that can get you more information about how to use our reporting module. If you like, you can also engage our Professional Services team to build custom reports for you. We really value your feedback and we are always looking to improve our CMMS. We would love to learn more about how we can improve our equipments and projects module so someone from our Customer Success team still connect with you shortly to discuss your feedback in further detail and find the best solutions for your pain points. Have a great day! Replied March 2020 --- ### Great for IT Asset Management and Upkeep - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love the search feature. There's been several times, since we manage a large number of assets, I have able to pinpoint exactly where it is, user detail, and device specifics. Also, importing and exporting data is convenient. The mobile access is also nice to have when across campus and away from my computer. #### Cons I don't have many complaints about Fiix. The customer service has been top notch for me; however, some of my colleagues have reported some not so great interactions with Fiix customer service reps. #### Vendor response We appreciate you taking the time to leave us a review. We're so glad to hear you've been enjoying using Fiix in your facility and that your finding the search feature helpful. Thank you for telling us about your experience. Replied May 2022 --- ### A Busy Career. - Overall rating: 4/5 - Reviewer: Scott J. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allows everyone to know what PM has been completed and by who. This way time and material isn't wasted by doing the same job more than once. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use after proper training on how to access. #### Cons Administrator needs more access to make changes to assets and scheduling without having to get ahold of someone to allow the changes to be made.I wish there was a alarm on the system to let everyone know that a PM is about to be overdue, instead of letting you know it's late after the fact. --- ### Fiix review - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Asset tracking was the biggest advantage to me using Fiix. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Fiix seems to be a great tool for asset tracking, repair and maintenance tracking. It gives you reminders for services that have a schedule. I liked the program, but,,,,,, read below in the cons! #### Cons I started out like wild fire when we were given Fiix to use. As a 2 man operation, I felt this would be a great tracking tool for our scout camp. Needless to say Fiix is VERY time consuming for entering in all your assets and information. At the end of the first year I pushed for a second year to try to make it work. Our administrative staff wanted every work order entered to track our jobs and repairs. That is when I realized, as a 2 man operation, I was spending more time on the computer in the office, entering work orders and information than I was actually doing on the repairs. Fiix would be a great tool for a larger company with more than 5 employees, and a must is to have one person that their job is to input work orders and keep the system updated. It just took to much time from my schedule, especially for 10 minute jobs. It took longer to input and clear the job, then to just do it. I quit using Fiix about 4 months into our second year. Lots of time lost entering in the information sadly! Fiix is a good tool, just not for our size operation. #### Reasons for choosing Fiix The boss liked it, so we got it. #### Reasons for switching to Fiix Cost and the BSA was promoting Fiix. #### Vendor response Hi David, thank you for your review. We're sorry to hear that Fiix is taking so much time to set up and use. It is designed to be able to make your maintenance processes more efficient, so we would love to learn more about how we can minimize administrative time for you. We do offer the ability to mass import your assets and information from a csv file and offer a mobile app that will help you enter work order information quickly. We have been doing some training for other scouts camps and will reach out to include you in these sessions to make sure you can use these two features to get the most out of your software! Replied March 2020 --- ### Best so far - Overall rating: 5/5 - Reviewer: ruben g. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its a easy software to use and it has there customer support built right into it so no need to send out a email and wait for a reply. #### Cons on there mobile app it tends to log you out if you don't use it in a month while not a big issue does get annoying at times when you just want to quickly update something on your phone and you have to put in all your log in information #### Vendor response Hi Ruben, we appreciate you taking the time to leave us a review. It's great to hear that you are finding our product easy to use. As for your mobile feedback, I will pass that along to our team. Thank you for telling us about your experience. Replied September 2022 --- ### Our progress with Fiix - Overall rating: 5/5 - Reviewer: Nanda A. - Verified reviewer: Yes - Industry: Fishery - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it is still and will be the only comfortable software or application to maintain assets in our tiny company #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Mobile application and asset tracking are the most valuable feature in Fiix, this help me track and tag any IT assets on our company. basically, tracking asset is so easy only by scanning the barcode or QRcode #### Cons the asset recording is pretty hard to do, I am only a free trial user so maybe that is the reason i have such struggle. importing/exporting assets list from csv or any other data based file will be great. also sometimes the barcode or QRcode did not worked properly when scanned by Fiix mobile app --- ### Good evolving software - Overall rating: 4/5 - Reviewer: Nikki S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. We have rolled this software out to our whole organization. I find the customer service team to be very helpful and when they don't have an answer for you they take the time to find out and get back to you. While I was working on purchasing this software at the start the sales team was great and knew their stuff. Also I find that your training videos are a great help and easy to follow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the Scheduled Maintenance ease of use. It is clean and easy to set up the things that are most important in keeping an engine room running smoothly. The import export ability really saves time when adding bulk assets and exporting asset lists. #### Cons The enormous list of reports. I wish there was a way to pick only the ones you want to use instead of trying to find it on the list. If that were possible we would probably use it more often. Also I feel the mobile platform is not customizable enough and would be a great tool if it were. #### Reasons for choosing Fiix ease of use. I demoed a few programs at he time and found fix to be the best of them all. I wish I could remember the others I tried but that was some years back. Also I would have to say the sales team. They knew their program and weren't just sales people. --- ### Great for Realtor and Building Managers ALike - Overall rating: 5/5 - Reviewer: Tracy C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fiix has an ease of use whereas, in the past, I have found other software of this type clunky and not at all intuitive. I didn't need to sit through a lengthy training to use it. My manager gave me a walkthrough, and from there, it was pretty straightforward--you could be up and running with it in an afternoon. #### Cons There seems like a lot more could be done with the software than the company I worked for ever used it for. Some reports were still generated in Word and Excel, where it seemed as if it would have been more seamless to use Fiix for all of the needed reports. #### Vendor response Hi Tracy, we appreciate you taking the time to leave us a review. We're glad to hear you have found our software intuitive and easy to use. Thank you for telling us about your experience. Replied June 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/fiix-profile/reviews/?page=2) --- Fiix Reviews, Pros and Cons - 2026 Software Advice