--- title: "Fiix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fiix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fiix is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/fiix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/) / [Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) / Fiix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/fiix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/fiix-profile/alternatives/) # Fiix User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 629 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 346 reviews (55%) - 4 stars: 235 reviews (37%) - 3 stars: 39 reviews (6%) - 2 stars: 5 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. - Fiix is highly regarded for its user-friendly interface, robust features for asset and work order management, excellent mobile support, and strong customer service. - We were able to use the application on phones, tablets and PC. ### Most mentioned cons - Also the Inventory and the Equipment Assets share the same table which causes several other issues such as a UI issue when viewing the Asset or Parts and Supplies Forms. - What i liked least, is the development team doesn't help with your needs, even if you want to pay. - Creating inspection tasks is very manual and time consuming. ## Fiix customer reviews Showing reviews 1-25 of 629 (page 1). ### Reliable and Organized Maintenance Management Platform - Overall rating: 4/5 - Reviewer: Cara H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Fiix has been a reliable maintenance management solution. It helps improve visibility, organization, and accountability by centralizing work orders, asset records, and maintenance information. Once familiar with the platform, it supports day-to-day operations well, although improvements to reporting, customization, and workflow efficiency would make the experience even better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Fiix makes maintenance management much more organized by keeping work orders, asset information, and maintenance history in one place. The interface is relatively easy to navigate, and the reporting features provide useful visibility into maintenance activity and equipment performance. #### Cons Some features require extra setup or several steps to complete what should be a simple task. Reporting and customization can also have a learning curve, and certain workflows could be more intuitive and streamlined. --- ### Fiix CMMS software review - Overall rating: 5/5 - Reviewer: ROSS M. - Verified reviewer: Yes - Industry: Import and Export - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team is great, there have been issues but all can be resolved with good people. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support team is the best. We have been using the software 2 years and now have a good solution. #### Cons The CMMS process is difficult and any CMMS system is time consuming and tedious, #### Reasons for choosing Fiix Relationship with Rockwell was the driving factor #### Reasons for switching to Fiix Tabware was a very poor system and old technology --- ### Good for the Money - Overall rating: 3/5 - Reviewer: Mario M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to use but reporting is not accurate at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use, creating PM's, generating work orders and assigning work orders. #### Cons Hard to setup and use reports. Most of the reports are not accurate. --- ### Fiix Fixed our Maintenance Organization - Overall rating: 5/5 - Reviewer: James A. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work. #### Cons When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience #### Reasons for choosing Fiix I have been in maintenance systems for nearly 25 years. I have been on the ground floor creating sytems(TMS), reworking systems for companies (Infor and Oracle), and installing new systems(Maximo). Fiix, offered my company a cloud based system that was very flexible, had a great scheduling system, adaptable database tables, excellent Work Order system, Templates for easy upload of older data, easy to understand graphical interface, and Superior Customer service, support and experience team. In short it is everything I would have wanted if I had created a new system from the ground up. Fiix has Fixed our maintenance needs and more. #### Reasons for switching to Fiix We made the switch because our home grown system became to cumbersome for tracking what needed to be done. It was very dependent on the maintenance department knowing the schedule because the was no scheduling feature. Managing the activities that were aging was lost to upper management and breakdowns became our bottleneck. --- ### B's thought on Fiix - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated. #### Cons At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it. #### Reasons for choosing Fiix At beginning stage of procurement, our priority was safety of company data where Fiix wins from all other competitors. --- ### Fiix is the best maintenance management software - Overall rating: 4/5 - Reviewer: Lillian G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered The program has significantly improved our maintenance efficiency and reduced equipment downtime. The user-friendly interface has made it easy for our maintenance team to adopt and integrate into their daily workflows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fiix has become an indispensable tool for our maintenance management. The program's user-friendly interface and intuitive design stand out. I appreciate the ease with which we can schedule and track maintenance tasks, ensuring equipment reliability and minimizing downtime. #### Cons More advanced analytics tools and customizable reporting options would provide deeper insights into maintenance performance. #### Reasons for switching to Fiix The program's scalability and flexibility have allowed us to adapt to the changing needs of our organization. Fiix is not just a maintenance management tool; it's a comprehensive solution that has positively impacted our overall operational efficiency and asset reliability. --- ### Good for small enterprises - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We mainly used it for Work Order accountability and to have history of tasks completed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Customer Support was great, but the overall product needs improvement. #### Cons Unable to make bulk edits, difficult to navigate user permissions, and reporting structure needs to be improved. Mobile App and Desktop version do not line up with each other. The platform allows for too many human errors and it is hard to maintain clean data. Inventory can be way off than what is reported by the system. #### Reasons for choosing Fiix The costs associated with the other option was significantly higher. --- ### High Versatile - Overall rating: 5/5 - Reviewer: Jonathan S. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really help develop a culture based around preventative maintenance instead of reactive maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support #### Cons The mobile app lacks in features such as parts entering on the fly when in the field. #### Reasons for choosing Fiix Many more functions available such as parts tracking at that time --- ### Bad Customer Service - Overall rating: 1/5 - Reviewer: Riley C. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Big waste of $. We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time before our contract ended. I canceled weeks before my renewal, and they still charged me the full amount for the next year, even though we stated we had not used it the prior year and will not use it again. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I did not find anything within this software to be useful. We have found other services that cost much less and perform much better. #### Cons Data entry is a lengthy process that involves a significant amount of information that is not to be used again. --- ### Fiix has advance maintenance management features - Overall rating: 5/5 - Reviewer: Mehmed Oğuz Ş. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Fiix makes maintenance optimization quite straightforward thanks to its advance features. #### Cons Fiix could have a more user-friendly management panel. --- ### Great for large buildings - Overall rating: 5/5 - Reviewer: Timmy W. - Verified reviewer: Yes - Industry: Farming - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Even with the cons, I would still recommend the application. We never encountered an issue with crashing or work orders not reaching the maintenance team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cross platform was a huge win. We were able to use the application on phones, tablets and PC. #### Cons It did not have who was assigned the works order, time stamps of orders and comments. #### Vendor response Hi Timmy, thank you for your review! We're glad to hear that you're utilizing Fiix's cross-platform capabilities and we appreciate your feedback on the work orders module. Once again, thank you for sharing your thoughts. Replied November 2024 --- ### Wouldn't be without it! - Overall rating: 5/5 - Reviewer: Jauna D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros User friendly. Help and instruction is easy to find or access. All in one software for maintenance. #### Cons CMMS settings can be a little difficult to understand, but they're easily edited if you don't get the desired result you're looking for. --- ### Did you put a Fiix Ticket in for that item? is my #1 phrase I say at work. - Overall rating: 5/5 - Reviewer: Dwight W. - Verified reviewer: Yes - Industry: Veterinary - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use the Fiix System to maintain operational readiness across 6 facilities across Texas. When tickets are submitted by the teams, I can focus my time more efficiently instead of driving across the state to show up and then discover I needed 1 specific tools that may now be sitting in a tool box 300 miles away and not available without ordering a week in advance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros This helps track things as they happen and even get ahead of maintenance preventing loss of equipment use and wasted time. #### Cons The mobile platform has a minor quirk where I feel it could do better with the interface, but that is a personal preference. #### Reasons for switching to Fiix This company was using Fiix, had to migrate to it. --- ### Procurement/Inventory Management with Fiix - Overall rating: 4/5 - Reviewer: Melody L. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I mainly utilize the Purchasing and Parts & Supplies modules. The PO system is easy to use from day one. The Parts & Supplies module tracks all of the necessary points of inventory management. You can handle everything you want to manage from planning to the final closure of the work order. The module can all be accessed via links from work order to purchase request to PO to receipt to work order completion. This is a vital tool when researching through asset/equipment/vehicle/inventory management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The Purchasing and Parts & Supplies modules in Fiix are very user friendly. Any outside the box options that we have requested have been implemented with relative ease and low expense. We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added quite a few intuitive dashboards that help out in all areas of users. I have used many CMMS systems in the past, but Fiix has been the most user friendly and easy to modify as business changes/grows. #### Cons I really would like to know more about other areas of the system that I don't utilize regularly and also able to create my own reports on the fly. #### Vendor response Hello Melody, thanks for leaving a review. We're glad to hear that you have been enjoying using our software. We'd love to have you come join our Fiixer Community! It's your hub to chat with maintenance professionals across every industry about strategy, using Fiix, and so many other topics. If you'd like to learn more use this link to sign up: https://www.fiixsoftware.com/community/ Replied November 2022 --- ### Perfect for us. - Overall rating: 4/5 - Reviewer: Joe S. - Verified reviewer: Yes - Industry: Plastics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a bit pricy. And for a smaller company it can be a tough hurdle to get over. But it is worth it. The software is very powerful. And the data/info you get is great. Even in our small operation (36 employees) it has proven very valuable even passed the maintenance aspect! Id recommend it to anyone. Just because the app portion doesn't work good for us. Doesn't mean it won't work for someone else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The interface is easy to pick up for new employees. The overall use of the browser portion, is easy to use. It allows us things we never thought of after about 4 years. It will give you data you never had before. #### Cons The new app is terrible. I keep the old app loaded on my tech's tablets. It's not geared toward all types of uses. It's geared toward one type of use. The web browser portion is perfect. And that is what the app should be, just a scaled down mobile version of that. The price is also a bit rich for what we use. I wish it was a bit more ala-cart based. Pay for the features you use. --- ### Effective solution to manage work orders - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Fiix has been instrumental in helping me manage maintenance issues and work orders. It is capable of prioritizing action items by time frame e.g. high priority items must be addressed within 24 hours. It also keeps me abreast of outstanding items that require attention. If these tasks were done manually, it would require a lot of time to manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite feature in this software is that work orders are easily created, tagged, assigned and monitored until close out. Reminders or notifications are automatically despatched to users with actions to notify them of outstanding actions. This helps ensure that high priority items are addressed in a timely manner and closed out. #### Cons There are no aspects of this product that I did not like. --- ### Estron Chemcial CMMS Review - Overall rating: 5/5 - Reviewer: Will K. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have definitely developed a better preventative maintenance plan from data acquired through this CMMS. Although we don't utilize the asset downtime tracker through this system, production has definitely seen an improvement in equipment downtime over the last several years. We love the value of the system when you factor the systems capabilities, our level of utilization, and subscription price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. The work order management and completion history has been most impactful to our day to day operations. Since we have had the system for 5+ years now we have a really nice history of work orders completed against individual assets that help aid in the troubleshooting process from time to time. 2. Our maintenance group overall is also on the older end of the spectrum so the ease of use has been nice for those guys. 3. Customer support has been a 10/10 anytime we have had a question or needed help. 4. This was the first CMMS really utilized by the company, there was much integration past the data input it took to generate assets. That process was quite simple. Past that we do not have an ERP system to integrate with at this time. #### Cons I will preface this by saying that we pay for the cheapest level of subscription. But it would be nice to have the ability to customize some of the reports or build my own. When viewing work order history under the "Log" tab of an asset, it would be nice to be able to separate corrective work order history versus PM work orders just because the PM's are the majority of work orders completed. #### Reasons for choosing Fiix Pricing and capabilities. #### Reasons for switching to Fiix The old system wasn't as user friendly and was far outdated to the current system. There also was not much care and feeding of the old system compared to what we do now. --- ### Fiix User - Overall rating: 5/5 - Reviewer: Qasim M. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered very easy to use, once you've taken the time to enter all your equipment/assets or location and any information regarding maintenance and that is just when you start. Since the start of this program, all of our equipment are being serviced on timely manner, parts inventory been easy to maintain, and any information for that equipment is always easy to access for any piece of equipment. for example: manufacturer, model and serial number. over all this program Fiix have made my maintenance program easy and simple to use and track. Above all obtaining AA from the BRC audit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are number of features that I really like but the most I found very helpful when it came time for our BRC annual Audit and made things very easy, efficient and less time consuming were the scheduled maintenance, and the ability to schedule according to manufactures specifications and the reminders triggers via email, list of equipment and their locations, work order generation and completion. Running report to show all types of closed work orders, inventory under your assets, parts used versus what's left in stock. and the ability to access and generate work orders without having a user log in and prevent paying more for multiple users. #### Cons Honestly there not any specific but I would like to see if the programmers are working on ability to take pictures or scan into the program work order of equipment or any asset directly from your mobile devise. This feature may be there on the advance features, but for now I have the basic program. #### Reasons for choosing Fiix cost effective, very simple and easy to use. and above all it's just the minimal that I would need for our maintenance. --- ### Fiix Fixed our work order problems. - Overall rating: 4/5 - Reviewer: Paul S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have been in Machine maintenance for 35 years I have worked with paper work orders to some of the vary first systems Fiix is by far the best one I have ever used. My Techs caught onto it in two days including the training day. with minimal questions. We have been using Fiix for 3 months and not a single complaint from my guys on how Fiix iz junk or it doesn't do this... #### Cons We have been using Fiix for 3 months I'm a little nervous on how our inventory will be kept we will see I guess. But if it's anything like we have been experiencing I can't wait to start that part of it. #### Reasons for choosing Fiix Our MP-2 was not fitting our needs It was never set up write from the start. #### Reasons for switching to Fiix MP-2 failed it was way too complicated to data entry assets change WO track parts but here again it was never set up properly probably because it was too difficult. #### Vendor response Hi Paul, we appreciate you taking the time to leave us a review. Glad to hear that your team has been adapting well to Fiix. Thank you for telling us about your experience. Replied November 2022 --- ### Fiix Review - Overall rating: 4/5 - Reviewer: Olawale O. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our goal was to implement a system to manage assets, work orders and parts. Fiix offers all those solutions with the ability to integrate. System is easy to use and support is quick. Experienced some implementation challenges with some technical issues that took a long time to resolve. That is one area for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's ease of use as a CMMS. It has the basic functions that a maintenance team will need to manage assets, work orders, spare parts and purchasing. #### Cons For multi-site use, you cannot limit the list of suppliers, preventive maintenance or task groups to the site users. It would be nice for those items be visible only to the site access level based on permissions. Configuration of reporting is not so simple. #### Vendor response Hey Olawale, thank you for taking the time to leave us a review. We're glad to hear that you have been finding our software easy to use. As for your product suggestion around site access visibility based on permissions we'll pass your feedback on to our team. As we are always looking for ways to improve, your feedback is appreciated. Replied June 2022 --- ### I improve my work performance - Overall rating: 5/5 - Reviewer: Julian R. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. I feel satisfied because it is a platform that has proven to be very secure with stored data. #### Cons There is nothing to dislike, they have always met expectations --- ### Best so far - Overall rating: 5/5 - Reviewer: ruben g. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its a easy software to use and it has there customer support built right into it so no need to send out a email and wait for a reply. #### Cons on there mobile app it tends to log you out if you don't use it in a month while not a big issue does get annoying at times when you just want to quickly update something on your phone and you have to put in all your log in information #### Vendor response Hi Ruben, we appreciate you taking the time to leave us a review. It's great to hear that you are finding our product easy to use. As for your mobile feedback, I will pass that along to our team. Thank you for telling us about your experience. Replied September 2022 --- ### Our progress with Fiix - Overall rating: 5/5 - Reviewer: Nanda A. - Verified reviewer: Yes - Industry: Fishery - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it is still and will be the only comfortable software or application to maintain assets in our tiny company #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Mobile application and asset tracking are the most valuable feature in Fiix, this help me track and tag any IT assets on our company. basically, tracking asset is so easy only by scanning the barcode or QRcode #### Cons the asset recording is pretty hard to do, I am only a free trial user so maybe that is the reason i have such struggle. importing/exporting assets list from csv or any other data based file will be great. also sometimes the barcode or QRcode did not worked properly when scanned by Fiix mobile app --- ### Good evolving software - Overall rating: 4/5 - Reviewer: Nikki S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. We have rolled this software out to our whole organization. I find the customer service team to be very helpful and when they don't have an answer for you they take the time to find out and get back to you. While I was working on purchasing this software at the start the sales team was great and knew their stuff. Also I find that your training videos are a great help and easy to follow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the Scheduled Maintenance ease of use. It is clean and easy to set up the things that are most important in keeping an engine room running smoothly. The import export ability really saves time when adding bulk assets and exporting asset lists. #### Cons The enormous list of reports. I wish there was a way to pick only the ones you want to use instead of trying to find it on the list. If that were possible we would probably use it more often. Also I feel the mobile platform is not customizable enough and would be a great tool if it were. #### Reasons for choosing Fiix ease of use. I demoed a few programs at he time and found fix to be the best of them all. I wish I could remember the others I tried but that was some years back. Also I would have to say the sales team. They knew their program and weren't just sales people. --- ### Great for Realtor and Building Managers ALike - Overall rating: 5/5 - Reviewer: Tracy C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fiix has an ease of use whereas, in the past, I have found other software of this type clunky and not at all intuitive. I didn't need to sit through a lengthy training to use it. My manager gave me a walkthrough, and from there, it was pretty straightforward--you could be up and running with it in an afternoon. #### Cons There seems like a lot more could be done with the software than the company I worked for ever used it for. Some reports were still generated in Word and Excel, where it seemed as if it would have been more seamless to use Fiix for all of the needed reports. #### Vendor response Hi Tracy, we appreciate you taking the time to leave us a review. We're glad to hear you have found our software intuitive and easy to use. Thank you for telling us about your experience. Replied June 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/fiix-profile/reviews/?page=2) --- Fiix Reviews, Pros and Cons - 2026 Software Advice