Fiix vs FMX
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.7 / 5
Value for Money
4.4 / 5
4.7 / 5
Customer Support
4.4 / 5
4.9 / 5
Functionality
4.2 / 5
4.5 / 5
Last Review Written
September 28, 2024
September 9, 2024
Pros/Cons
Pros
- Overall, my experience has been very good. Customer service is quite good and they really do work to make the customer happy.
- I tried the free trial of MA and was instantly impressed, it just works! and is very easy to use. I moved onto the cost effective paid version and have been impressed with it so far.
- Having the ability to have all information in one database is extremely important for our company during our audits. This product is very good.
Cons
- I quit using Fiix about 4 months into our second year. Lots of time lost entering in the information sadly.
- Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless.
- They have also refused to refund monies we paid for training despite acknowledging that the training has not been done - which is just theft.
Pros
- The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.
- The flexibility in setting up your own criteria is great. Customer support has been outstanding.
- FMX as a company has been wonderful to communicate with and have always been readily available to help with any questions.
Cons
- There is no app, which is very annoying when trying to use out in the field. On your phone you have to open up your web browser and log in on the web.
- Inspections do not auto create work orders for failed inspections.
- I have very little negatives to say about this product. The only downside was implementation.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
98 Recommendations
10 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
