About Fleet Maintenance Pro

Fleet Maintenance Pro is a cloud-based and on-premise fleet and maintenance management solution. It is suitable for small, midsize and large companies. Primary features include fleet inventory tracking, preventive maintenance, repair logs, work order management and reporting.

The fleet inventory tracking module allows users to track fleet and vehicles. The preventive maintenance module helps users maintain a maintenance schedule for vehicles and sends email reminders when service is due. Users can create custom schedules and generate work orders based on repair requests or preventive maintenance schedules.

History and reporting modules provide cost analysis, wear and tear and neglect trend reports. Other features include ...


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Supported Operating System(s):

Windows 7, Windows Vista, Mac OS, Web browser (OS agnostic), Windows 8

25 Reviews of Fleet Maintenance Pro

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

July 2020

Eric from Custom Engineering Co

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

July 2020

Fleet Maintenance Pro is very powerful

We are learning what we have been spending every year to keep our fleet on the road. Now we are able to spot vehicles that are costing more on average to keep running and we can make business decisions based on real data.

Pros

Seeing our costs for each truck is very valuable. Being able to run a report on vehicle costs for a given time period is valuable. Issuing POs and tracking invoices helps us streamline our business. Having a great technical support staff is critical and I have found the Fleet Maintenance support staff to be very helpful to get me back on track. FM is very flexible in allowing me to attach documents and photos to my equipment.

Cons

I think the area that is hard to adapt to is the vehicle scheduled maintenance. I'm probably not setting my scheduled maintenance parameters correctly. I will make sure all the other facets of the program are fully understood by me and fully implemented, then I'll concentrate on how to make the scheduled maintenance part of the program useful for me.

June 2017

Nathan from Colonial Lawn & Garden, Inc.

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

June 2017

Experience has been good overall. Software has most of the features we need (would like some added).

Prior to having this software, we relied on our shop staff to maintain equipment when needed. As you can imagine, we operated mostly in a reactive state. Having Fleet Maintenance has helped us to move into a proactive state and gives us the tools to really see what is happening with each piece of equipment. We can start to analyze when to deactivate a piece of equipment, we can look at trends as to what repairs/issues seem to be common to equipment and better prepare for those repairs by having parts on hand. We anticipate having equipment that runs longer because we are consistently performing preventative maintenance on the equipment based on the schedules set up in the system...we anticipate this will yield savings in less repairs and not having to replace the equipment as often. This software has helped us to better maintain our equipment, provide better efficiency and effectiveness for our shop employees, and provides us data that we can use to make better decisions for future purchases. It also gives us the ability to track inventory and our entire fleet of vehicles and equipment. Overall, we are very pleased with the benefits of the software and the experience with the Fleet Maintenance sales and customer service/technical support teams have been excellent!

Pros

Ease of use, not hard to navigate or learn. Value for the money. No monthly contract. Setup is easy. Software has a lot of flexibility for data entry. If you forget something, you can add it in at a later date and if you need to take something out or delete it, it can be done with ease. Customer service has been excellent, very responsive and pleasant to work with. Overall the experience from estimate, trial period, purchase, and back-end support has been a pleasure (seems like a great company).

Cons

Would be nice to have an inactive or out of season option/button for an entire category instead of having to do it on each piece of equipment (e.g. snow plows, mowers, etc.). Would also be nice to have GPS capable software to automatically track vehicles, mileage, etc. A bar code scanning option would be nice for inventory/parts. Reports are a bit difficult to learn especially if you want to customize them and sometimes have a hard time pulling data because the option for what we are looking for is not available (no specific example...we have ran into this a couple times over the last year...probably not a big deal, but if there was more flexibility in what data can be pulled for each report, it would make customizing and analyzing the information more robust). Most of the preset reports are great as a starting point...without the robust customization, it limits your ability to explore the trends deeper.

April 2021

Bruce from YCI

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Great Product

Support is fantastic! Night and Day difference from the last one we had. I have never had a time when I call that I don't get immediate service.

Pros

After a four year search, many, many hours and purchasing other software we finally found great product! Simple to implement and use! We have a fleet of about 100 units this is a very good fit! For the price, features, and support it is exceptional!

Cons

not much, there may be a couple additional feature that would help us, not sure those features would fit others and keep it simple

Reasons for Choosing Fleet Maintenance Pro

Easy of use and features

Reasons for Switching to Fleet Maintenance Pro

Very poor, slow support! during our peak season I am not using the program daily, so it was difficult to remember how to use it. It had allot of features and may work well for some. I signed up for a Webinar and it was canceled.

January 2015

Cortney from Central Valley Ag. Transport

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

January 2015

FMP Review

I quite enjoy the customer service from MTC as well as the user friendly nature of most of the features available. Some of the cons that I see with the program are as follows: No options for Void or Credit options for Po's. Not being able to have a long PO automatically entered in to a WO. I feel like the report builder could be more user friendly. No compatibility with Quickbooks

Response from Innovative Maintenance Systems

Replied January 2015

Thank you for your positive comments regarding the customer service you received and the user-friendliness of the software. We also appreciate the feedback on the program features. One of the features mentioned (credits) is present in the latest version of the software, and the other two will be implemented very soon! Thanks again.

March 2015

Robin from Safety Canada Limited

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2015

Safety Canada Limited gives IMS a Thumbs Up!

Overall - Fleet Maintenance Pro enables companies to enter unlimited company information. Whether it be Fleet Management, Fleet Maintenance, Employee personal & training records or Health & Safety Records & Statistics, this software can be fully customized to any company operations. The system can be used as a single terminal operation or as a Vast Network with a company that has work sites all over the globe. We at Safety Canada promote and utilize this amazing software for all our clients throughout Canada. We have set up large operations that use the software for their Equipment Service Center Systems with many locations, as well as large and small organizations across Canada that use the software for their National Safety Code Fleet Managements Systems to help them meet or exceed full compliance. I have seen many different systems on the market but none that come close to Fleet Maintenance Pro. Safety Canada has for many years and will always promote this product to our clients, why give our clients an apple when they can have the whole tree! Ease of Use Not only is Fleet Maintenance Pro the most valuable software to enter unlimited information, the software is the most user friendly and easy to use software on the globe. From set-up to everyday data entry, Safety Canada users never have had a complaint on how to enter information or how to utilize the system in its entirety. Simply put, Fleet Maintenance Pro is the best of the best and this is why we at Safety Canada Limited stand behind this product 100% and will continue to promote it to all our clients throughout Canada for many years to come. Customer Service The developing team at IMS (Innovative Maintenance Systems) are some of the best and most knowledgeable professionals in the world. Their experience and dedication to customer service is superior in all aspects of business. They are personally committed and dedicated to every client they serve. The customer service provided is just one other component as to the very reason I believe Fleet Maintenance Pro is the very best system on the planet!