Verizon Connect vs Housecall Pro

Verizon Connect has 723 reviews and a rating of 3.18 / 5 stars vs Housecall Pro which has 2548 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.18 / 5 (723)
4.73 / 5 (2548)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
3 / 5
4.5 / 5
Functionality
3 / 5
4.5 / 5
Last Review Written
January 13, 2022
January 12, 2022
Pros/Cons
  • Pros

  • The platform is great- easy to use. Smooth online and app experience.
  • I love the ease of use and the ability to set up reports that relate to my business.
  • Cons

  • That after the contact was signed, support is non-existent and the product is horrible and non-compliant.
  • Have to use a stand alone tablet; Hard to integrate with other software (fuel tracking).
  • Pros

  • Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
  • I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
  • Cons

  • No real problems but the interface is kind of boring. But that is just being nitpicky.
  • Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
Pricing Range
Product Demo
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FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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