---
title: "FlowPath Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of FlowPath. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FlowPath is a good fit for you!"
source_url: "https://www.softwareadvice.com/cmms/flowpath-facility-management-platform-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Facility Management Software](https://www.softwareadvice.com/cafm/)

/

[FlowPath](https://www.softwareadvice.com/cmms/flowpath-facility-management-platform-profile/)

/

FlowPath Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/cmms/flowpath-facility-management-platform-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/cmms/flowpath-facility-management-platform-profile/alternatives/)

# FlowPath User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 91

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.8/5
- Value for money: 4.8/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 70 reviews (77%)
- 4 stars: 20 reviews (22%)
- 3 stars: 1 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- It is a great tool to have to meet goals and continually improve your way of business.
- Considering how young this company is compared to their competitors FP is on the rise to rival some of the best CMMS programs out there and are only getting better.
- Obviously, as they grow, it won't always be possible to have a direct line to the owners of the company, but when it really counts, I've had both of them show up in big ways to make sure our implementation went well and I think that shows their commitment to their customers success now and in the future regardless of if they will be able to personally see to issues that arise or if their team needs to be the ones on troubleshooting.

### Most mentioned cons

- It's features are all present and cooked in but the set up for individual inventory and users is a time sink, not a whole lot can be done to make it any easier than they have using the bulk import tools but definitely appears to be cumbersome.
- I'm not a fan of the pastel color scheme.
- I have nothing that I dislike other than having to write more in this box to fulfill the ability to move to the next page.

## FlowPath customer reviews

Showing reviews 1-25 of 91 (page 1).

### A Fantastic All-up CMMS

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Sports
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Agile team, intuitive UI, flexible work structure options, easy to use and teach!

#### Cons

None, this is really a fantastic product!

#### Vendor response

Thank you for the great review and we are glad you are seeing so much value in FlowPath and what we are building!

Replied December 2023

---

### Flowpath: Software that Actually Cares!

- Overall rating: 5/5
- Reviewer: Adam T.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

I've worked with Flowpath for years at this point and the organization I deployed the software at grew along with them. The single most important thing in any deployment of tech is how well the company I'm buying from helps me get it deployed and works with the inevitable issues that come up. Flowpath and specifically [sensitive content hidden] have gone above and beyond to help me with any issues that come up. Obviously, as they grow, it won't always be possible to have a direct line to the owners of the company, but when it really counts, I've had both of them show up in big ways to make sure our implementation went well and I think that shows their commitment to their customers success now and in the future regardless of if they will be able to personally see to issues that arise or if their team needs to be the ones on troubleshooting. I've recommended this product multiple times and I will again!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Their usability, perfect for organizations both large and small, and their customer service

#### Cons

It is a growing company, has more to build out, but they are also agile in their responses to issues

#### Reasons for choosing FlowPath

The size of the team and their ability to deliver on customer service. Their concern and attention to their customers. Their ability to deliver on fixes in an agile and attentive way.

#### Vendor response

Thank you so much for your continued support and thoughtful review! We're honored to have worked alongside you over the years and are thrilled to hear how FlowPath has grown with your organization. Our team is committed to delivering great customer service and staying agile as we continue to build out more features. We appreciate your recommendation and are always here to help with any future needs. Thanks again for being a valued partner! - Kait, FlowPath Customer Success

Replied September 2024

---

### Good Platform Overall

- Overall rating: 4/5
- Reviewer: Joshua H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

Our experience has been good overall. Users seem to like it and we are learning more about it each day, making it easier to service our users.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to navigate and manage tickets. The dashboards are a great tool to see where things stand "at-a-glance".

#### Cons

Unable to set response "templates" and not able to assign tickets without going into the ticket itself.

#### Reasons for switching to FlowPath

To offer our Maintenance and Operations team more features than they previously had with Helpspot

#### Vendor response

Thank you for your feedback! We're glad to hear that FlowPath has been easy to navigate and that the dashboards have been a helpful tool for tracking progress. We appreciate your suggestions regarding response templates and ticket assignment, and we're always looking for ways to improve. If you ever need assistance, we're here to help!

Replied October 2024

---

### Overall Great Program, Needs a Few Tweaks!

- Overall rating: 4/5
- Reviewer: Emily C.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall, great program! Features on the admin side could be enhanced. As an admin user, I should be able to overwrite names of vendors. There should be a way to sync vendor info in COUPA and link it in the background. This way as an admin for my company, I can have the client-facing information show what I want my teams to see.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

FlowPath is really user friendly from an end-user POV.

#### Cons

There are some admin features I would change regarding how PM's schedules are created and completed. Reporting needs to be more user friendly.

#### Reasons for switching to FlowPath

It was made before I started on the facilities team. I like FlowPath much better.

#### Vendor response

Hey Emily! Thanks so much for your review and feedback. We'll definitely take this into consideration for our future enhancement releases. If you have any other feedback or questions, don't hesitate to reach out to your CSM to schedule a meeting or reach us via the live in app chat. - Kait, FlowPath Customer Success

Replied September 2024

---

### FlowPath review

- Overall rating: 5/5
- Reviewer: Susan L.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Wonderful. Everyone is so nice and helpful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Everything has been so simple to learn and the ability to ask questions thru chat is absolutely wonderful! They answer my question quickly and in terms I can understand. LOL Previous software we had many glitches, almost impossible to reach their helpdesk and when we did, never knew if we would get an answer.

#### Cons

That we did not know about you sooner! lol Seriously, there has not really been anything to complain about. Any issues have been resolved immediately.

#### Reasons for switching to FlowPath

It was not working for us and support simply was not there.

#### Vendor response

Thank you for your amazing feedback! We're thrilled FlowPath has been easy to use and our support has met your needs. -Kait FlowPath Customer Success

Replied August 2024

---

### Walton County School Dsitrict

- Overall rating: 5/5
- Reviewer: Jeff I.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

FlowPath did a great job implementing new work order system with our school district. They were responsive, professional and made sure every one was trained properly. The FlowPath team is always accepting and accommodating to the needs of our school district. My maintenance team loves that they are able to navigate all their tasks with ease and the system is not to tech demanding.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use for our maintenance team, customer support and response time.

#### Cons

We would like to see expanded maps of our locations in the future

#### Reasons for switching to FlowPath

We switched from Sales Force because of the price. However, once we switched we realized how much easier FlowPath was on our users.

#### Vendor response

Hey Jeff!! Thank you for the wonderful review. We're so glad to hear that FlowPath is working well for you, especially the ease of use for your team, customer support and response time. We’ll continue to make sure FlowPath supports your team in the best way possible! - Kait, FlowPath Customer Success Team

Replied September 2024

---

### User Friendly with top tier support.

- Overall rating: 5/5
- Reviewer: Chris S.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It’s been really great. The team at Flow Path has been with us the whole way and have bent over backwards to help in any way they could. They made the transition easy and got us up and running super quickly. That is both a testament to the Team and the ease of the software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is to work in the system. Coming from another CMMS platform there is a lot less clicking and screens to navigate and for us that is a better fit.

#### Cons

For us we are basically asking for the software to be a dispatching software as well as a CMMS platform. So there is a little lack of function in that area. I don’t think that is a negative for the software but more how we need/want to use it.

#### Reasons for choosing FlowPath

Really for us it was the access to the team and the willingness to customize it slightly to fit our needs.

#### Reasons for switching to FlowPath

Emaint was ok. But for us it was to big and complicated. We needed a more streamline solution. Flow path and more importantly the team provided that for us.

#### Vendor response

Thanks for the review, Chris! We are glad you were able to right-size your CMMS with FlowPath. Simplicity is key in how we design and build and we appreciate you pointing out how many fewer clicks it takes to accomplish tasks. Keep doing great things! -Alex

Replied February 2022

---

### Useful Program

- Overall rating: 5/5
- Reviewer: William M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Very happy with it so far. Has a very easy platform to understand and use

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it is to use. How much you can do with it.

#### Cons

Haven't had a problem yet. Every thing seems to work well

#### Reasons for switching to FlowPath

My company changed cause it wasnt easy to work with, and this has much more options

#### Vendor response

We're thrilled to hear that you're finding FlowPath easy to use and that it's offering you the flexibility and options you need. It's always great to hear when users like yourself can streamline their workflows seamlessly. If you ever need any support or have suggestions for even more features, don't hesitate to reach out—we’re here to help! - Kait, FlowPath Customer Success

Replied September 2024

---

### Get on board with FlowPath

- Overall rating: 5/5
- Reviewer: Russell C.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Excellent. This has shown me we have only scratched the surface of what this program is capable of doing.....

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Detailed and in-depth data production for analysis.

#### Cons

Hard to find ant thing negative to comment. Much better than my previous work order tracking system.

#### Reasons for switching to FlowPath

More in-depth analysis for representing the services and performance our department brings to the table.

#### Vendor response

Thanks Russell for your feedback on FlowPath! It's great to hear you’re enjoying features. We're here to support you as you grow. - Kait, FlowPath Customer Success

Replied September 2024

---

### New System Administator

- Overall rating: 5/5
- Reviewer: David R.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Good. Was provided the tools needed for success.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Help and Support. Ease of use. This system is what we, a local district, had been looking for.

#### Cons

Nothing. Evretything we have seen so far is good. No cons found

#### Reasons for choosing FlowPath

Help and support. Onboarding process. Cost.

#### Reasons for switching to FlowPath

Was not meeting our needs. Reports are clunky. End User ease of use.

#### Vendor response

Thank you for your wonderful review David! We're thrilled to hear that FlowPath has been the solution your district was searching for, and that our help and support, ease of use, and onboarding process have met your expectations. If you ever need any further assistance, we're always here to support your success!

Replied September 2024

---

### Zaxby's Work Orders

- Overall rating: 5/5
- Reviewer: Joey C.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The biggest advantage that we have seen is the adaptability of the program to fit the our needs. We manage 7 restaurants with in house maintenance. we were able to adapt the program to meet our needs from work order to repair. It minimized communication time and redundancy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Working with FlowPath to be able to utilize such an easy platform and implementing it into 7 restaurants

#### Cons

I can not say that there is any aspect of the program as we were able to help to develop it to a platform that could easily be integrated to our needs.

#### Reasons for choosing FlowPath

Being in on the ground floor and being able to help to develop a program that worked in a multiple of applications within the restaurant industry.

#### Vendor response

Hi Joey, thank you for your review and we appreciate your continued, valuable feedback as an early customer! We are working to make FlowPath an even better experience for you and all of our customers and love seeing what you have been able to accomplish with our platform. Keep doing great things! - Alex

Replied February 2022

---

### A Must Have

- Overall rating: 5/5
- Reviewer: Jerry E.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Fantastic, The program runs great the staff/ customer support is amazing and I haven't had a complaints from any users since we have implemented the program.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

FlowPath hits all the needs our facility has. Its not to big and overwhelming. The customer support is first class.

#### Cons

I have nothing that I dislike other than having to write more in this box to fulfill the ability to move to the next page.

#### Reasons for choosing FlowPath

User friendly,unlimited users int. ext.

#### Vendor response

Thank you for your fantastic review Jerry! We're thrilled that FlowPath has met your facility's needs and that our customer support has made a positive impact. It's great to hear we were your top choice among alternatives. Your satisfaction means everything to us and here to keep things running smoothly for you and your team!

Replied September 2024

---

### Meeting needs and more..

- Overall rating: 5/5
- Reviewer: Derek C.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

The simplicity of FlowPath is where it shines. Bells and whistles only are beneficial if you require them and for us, we do not. FlowPath has met our needs perfectly and I think they do a wonderful job of catering to small/medium size maintenance clients.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Since the beginning of our relationship with FlowPath we have continually been impressed with their desire to improve and responsiveness to users. With FlowPath we certainly don't feel like just another client and they have always been responsive to our requests and suggestions.

#### Cons

As with any software adjusting to improvements sometimes does take time.

#### Reasons for choosing FlowPath

We choose FlowPath over more complex software competitors due to its simplicity and ease of use. Although a young company they take the time to listen to their clients and are constantly making improvements.

#### Vendor response

Hey Derek, thanks so much for your review. We are so pleased to hear that ease of use has contributed to your success with FlowPath. We value and appreciate your feedback!

Replied November 2022

---

### Security Guard

- Overall rating: 4/5
- Reviewer: Daniel W.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Easy to get started but found the path not very intuitive.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Simple and brief. Videos are concise and clear.

#### Cons

Some of the video links didn't work when I clicked on them. That left me wondering what my next step was supposed to be.

#### Reasons for switching to FlowPath

We were directed to do so by our leaders

#### Vendor response

Thank you for your feedback Daniel! We're glad you found the videos concise and helpful, but we apologize for the issue with some links. We'll look into this right away to ensure a smoother experience. If you need any guidance, our support team is here to help!

Replied September 2024

---

### Great product and exceptional staff

- Overall rating: 4/5
- Reviewer: Michael H.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

We have been very happy with FlowPath. Everything that we have asked for or needed help with has been dealt with swiftly and professionally.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Ease of us and the level of support you get from the FlowPath team is incredible.

#### Cons

There are a few features that would be nice to have, but at the same time they are always improving the product.

#### Reasons for choosing FlowPath

Price and support

#### Reasons for switching to FlowPath

Lack of support and a very cluncy product

#### Vendor response

Thank you for submitting a review of your experience with FlowPath! We always appreciate your feedback as it helps us improve our product to better serve our customers. Best, Kait

Replied September 2023

---

### My opinion

- Overall rating: 5/5
- Reviewer: Susan B.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

It has been easy to complete the work orders and follow the results.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

It is easy to fill out and submit work orders. Also, the log of work orders to review at any time.

#### Cons

no comments to submit as there is nothing disliked.

#### Vendor response

Thank you for sharing Susan! We're glad to hear that submitting and tracking work orders has been easy and efficient for you. If you ever need any assistance, we're here to help!

Replied September 2024

---

### Great system, better customer service!

- Overall rating: 5/5
- Reviewer: Eric U.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

In our industry there are plenty of options for FM Software, but FlowPath is setup apart with their customer service, second to none.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Product is very easy to use, they have been quick to update and add features as needed. Team is incredibly responsive anytime there is a question or something is needed.

#### Cons

Ability to control which notes are sent to specified users.

#### Vendor response

Hi Eric - Thanks for leaving a great review. We think great customer service is a big differentiator against our competition and are glad you see it that way, too. Alex

Replied September 2023

---

### flowpath the way to go

- Overall rating: 5/5
- Reviewer: karla c.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

it has been a crazy roller costar of ups and downs, but we have come to a nice middle and seem to be working great on it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

easy to navigate the system I like the categories makes it easy to find work orders.

#### Cons

having to input all our equipment but was needed so we can utilize Flow path to its full potential

#### Vendor response

Hi Karla! Thank you for your feedback! We're glad you're finding FlowPath easy to navigate and that organizing work orders has become simpler. We understand inputting equipment was a bit of a task, but it's great to hear everything is running smoothly now.

Replied September 2024

---

### Building Services Review

- Overall rating: 4/5
- Reviewer: Craig S.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Getting organized and updating asset list. Creating much needed preventative maintenance rounds for our equipment.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Asset Management and being able to set up QR Codes

#### Cons

Integration was not difficult. Would like to see an "App" eventually for the staff to download to our devices for easier access.

#### Reasons for choosing FlowPath

It appeared to be a complete solution for preventative maintenance, repair, and other business needs we hope to graduate to in the future.

#### Vendor response

Thanks for the great review, Craig! We're happy to hear that you're finding success with asset management and preventative maintenance. There are more good things to come and we are excited to grow with you in the future.

Replied March 2022

---

### FlowPath makes life easier

- Overall rating: 5/5
- Reviewer: Brooke V.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The software is intuitive and very user friendly. Customer service is top notch. An absolute must for anyone who is looking for Work Order Management and Event Management systems.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy transition period with no significant investment in time to get started. The interface's ease of use and convenience were major factors which influenced our decision to choose FlowPath.

#### Cons

I do not see any cons of FlowPath thus far. We have been very happy with this product and the customer support we have received.

#### Reasons for switching to FlowPath

We were looking for something more up to date and user friendly. We were also looking for an Event Management system that could 'talk' to the Work Order system.

#### Vendor response

Thanks for the review, Brooke! We are thrilled to hear you had an easy transition period to implement FlowPath. We value your feedback very much and will continue to make sure FlowPath meets the needs of your organization.

Replied February 2022

---

### overall good experience

- Overall rating: 5/5
- Reviewer: Kaylee W.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

so far it has been amazing using flowpath

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it is easy to share tasks, lists, and comments with users. this gives me the ability to better manage my team without being physically present

#### Cons

sometimes it sends work ordered to other FMs in the company

#### Reasons for choosing FlowPath

not sure I didn't make the decision

#### Vendor response

Hey Kaylee, thank you very much for your review! We're thrilled to hear that you've had such a positive experience with FlowPath. We value your feedback and will continue to make sure FlowPath meets your needs.

Replied November 2022

---

### Ryans review

- Overall rating: 4/5
- Reviewer: Ryan S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for free trial
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Good i hope we will utilize this system. It will be a great way to track all.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Organization of the system. Will allow much better tracking and follow up

#### Cons

I am old so computers are not my thing.

#### Vendor response

Thank you, Ryan, for sharing your thoughts! We're happy to hear that you see the potential for improved tracking and organization with FlowPath. Don’t worry, our team is always here to help if you need any assistance navigating the system!

Replied September 2024

---

### awesome

- Overall rating: 5/5
- Reviewer: jacob m.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

great

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

very easy to use they make it easy to print off work orders and also easy to put one in

#### Cons

no app for phone also it doesn't give you an option to delete the work order once completed

#### Reasons for switching to FlowPath

to many kinks in the software to much time to put a work order in

#### Vendor response

Hey Jacob, thanks so much for your review. We are so pleased to hear how easy FlowPath is to use. We're always appreciative of your feedback and suggestions!

Replied November 2022

---

### Flowpath Review -DT

- Overall rating: 5/5
- Reviewer: Anita P.
- Verified reviewer: Yes
- Industry: Business Supplies and Equipment
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Easy to use , accurate, detailed word for word. A simple program with good info.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The info is detailed . Was explained clearly and simple.

#### Cons

Nothing really. Everything in the program was explained well.

#### Vendor response

Thank you for sharing your experience, Anita! We appreciate your honest feedback We’re always striving to make FlowPath even better for users like you! - Kait, FlowPath Customer Success Team

Replied September 2024

---

### Santa Rosa County FlowPath Review

- Overall rating: 5/5
- Reviewer: Stephanie C.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Been amazing. The designers and IT department are great. Never dealt the software companies that are so approachable and reachable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

At first it was a cost saving issue. As we got more into the software the IT support is Amazing. The ease that the schools and workers were able to cross over from the current program to FlowPath was done seamlessly.

#### Cons

At this point the District hasn't found any cons. We are still new with the program.

#### Vendor response

Hi Stephanie, thank you for the review and your continued support. Transitions to new systems can be a big challenge. That's why FlowPath takes the extra effort to help make it as seamless as possible for all of our customers. We look forward to continuing to help you and your organization do great things! -Alex

Replied February 2022

## More reviews

[Next reviews](https://www.softwareadvice.com/cmms/flowpath-facility-management-platform-profile/reviews/?page=2)

---

FlowPath Reviews, Pros and Cons - 2026 Software Advice