Fracttal

RATING:

4.6

(880)

About Fracttal

Fracttal One is an intelligent software for the maintenance management of physical assets CMMS / CMMS, which helps companies of different sectors and sizes, in a more sustainable, safe and efficient way, to keep track of their operations, manage work orders , teams and suppliers from a single platform, 100% mobile, online and in the cloud. In order to respond the needs of preventive and corrective maintenance under a systematic, organized and simple scheme, Fracttal One is quick to implement and easy to use. Plan, assign, execute and report all tasks and KPIs directly to technicians or suppliers from one place. Manage your team, contractors, clients and even get all the HR information without changing platforms. No matter what device you use, Fracttal One gives you tot...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Fracttal Pricing

Starting price: 

$255.00 per month

Free trial: 

Available

Free version: 

Available

Work Order Management has never been so easy

Fracttal Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fracttal

1 - 5 of 867 Reviews

User Profile

Carlos

Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Easy to use and teach

The experience with the software has been successful, especially when the use must be explained to other users.

PROS

The software is easy to use, it is very useful to manage assets within an organization. It is also constantly updating with new applications. Very friendly to use with cellphones

CONS

The software is constantly improving, and these improvements are after the observations indicated by users. They should add markers to link them with maintenance activities.

User Profile

FERNANDO

Verified reviewer

Mining & Metals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

The Beginning of your Job

All report from our company to the customer are based in fracttal reports, with the WO we show the customer the works done, the emergencies attending , the time taken to solve the problems, the items we use with thw prices.......

PROS

It is possible to make a lot of reports with all options that "Configuration" can offer, you begin to build your Fracttal Universe, estabilishing all parameters to your future works and reports to the customer, in as much as economic and operational environment. Also is very useful to estabilish the cost worker/hour plus the cost of items used you are able to know whayt you spent in each work.

CONS

All information that you have to fill, then if you do your excell document and export to Fracttal with the same columns and names it is very easy, but with human resources, machines you attend, all warehouse you have...... it takes a long time.

Reason for choosing Fracttal

Because for our operations it is a very good program to report all incedences happened in a small area and it is very easy for the technicians to fill the orders.

Madeleine

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed May 2018

he system is too slow and personally I feel that there are options that generate double work, such a

have available the data of all teams to which you must perform service in the corresponding month.

PROS

You can attach images to the reports to be able to visualize the state of the equipment, additional the intelligence of the business gives statistics of the services that we cover in the month and this allows us to project the necessary time of the technicians.

CONS

is too slow, I feel there are many repetitive functions, for example to assign unplanned tasks, it is necessary to perform 3 processes, and the turn of our business requires that unplanned OTS be issued by emergencies, I do not have all the time It requires filling an unplanned task.

User Profile

Ana

Verified reviewer

Facilities Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Fracttal Appreciation

- Good software that facilitates account management. - Facilitates the ordering of assets and services to be executed.

PROS

- Provides kpis of services executed in real time. - Facilitates obtaining information on the assets of a headquarters. - Manage statistical tables with true information on the asset and client.

CONS

You do not have the option to export the Classification + cost fields in a single excel.

User Profile

Matías

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2020

Good software

It's a good online responsive software and we can use in all mantenances that the have with our clients.

PROS

We can use it in the maintenance of different lines of business that we have in the company, which allows us to customize it especially for each type of maintenance

CONS

They do not deliver much training on the ground at the start-up, although they have a lot of tutorials on YouTube to train