The experience with the software has been successful, especially when the use must be explained to other users.

The software is easy to use, it is very useful to manage assets within an organization. It is also constantly updating with new applications. Very friendly to use with cellphones

The software is constantly improving, and these improvements are after the observations indicated by users. They should add markers to link them with maintenance activities.

All report from our company to the customer are based in fracttal reports, with the WO we show the customer the works done, the emergencies attending , the time taken to solve the problems, the items we use with thw prices.......

It is possible to make a lot of reports with all options that "Configuration" can offer, you begin to build your Fracttal Universe, estabilishing all parameters to your future works and reports to the customer, in as much as economic and operational environment. Also is very useful to estabilish the cost worker/hour plus the cost of items used you are able to know whayt you spent in each work.

All information that you have to fill, then if you do your excell document and export to Fracttal with the same columns and names it is very easy, but with human resources, machines you attend, all warehouse you have...... it takes a long time.

have available the data of all teams to which you must perform service in the corresponding month.

You can attach images to the reports to be able to visualize the state of the equipment, additional the intelligence of the business gives statistics of the services that we cover in the month and this allows us to project the necessary time of the technicians.

is too slow, I feel there are many repetitive functions, for example to assign unplanned tasks, it is necessary to perform 3 processes, and the turn of our business requires that unplanned OTS be issued by emergencies, I do not have all the time It requires filling an unplanned task.

- Good software that facilitates account management. - Facilitates the ordering of assets and services to be executed.

- Provides kpis of services executed in real time. - Facilitates obtaining information on the assets of a headquarters. - Manage statistical tables with true information on the asset and client.

You do not have the option to export the Classification + cost fields in a single excel.

It's a good online responsive software and we can use in all mantenances that the have with our clients.

We can use it in the maintenance of different lines of business that we have in the company, which allows us to customize it especially for each type of maintenance

They do not deliver much training on the ground at the start-up, although they have a lot of tutorials on YouTube to train

As mentioned earlier, Fracctal is very useful and practical at the time of tracking teams and thus get KPI to perform a proper maintenance planning.

-It is possible to add all the assets of my plant and track each one of them, obtaining the relevant indicators for my maintenance planning. - It is easy to use, program and define the information of my assets. - It is very complete, more than any other ERP that you have used. - It is possible to attach additional information to each asset such as plans, photos, maps, procedures, etc.

- The currency value information is not updated automatically, but must be done manually. - The cost of the service is monthly and increase according to the number of users we use.

In my experience it has helped me manage maintenance in a computerized way.

What I like most about this system is that I can have quick access to information and generate reports for data analysis.

What has cost me a lot is to adapt it to my needs, in accordance with what my customers ask me.

ITS EASE OF USE AND ACHIEVING GREAT RESULTS IN FEW STEPS, MAKE IT A GREAT ALLIANCE AT THE TIME OF MAINTENANCE, THAT WE ALSO HAVE TOOLS AS WINERY, KPI'S AND FINANCIAL

YOU DEPEND ON THE INTERNET TO ENTER YOUR FUNCTIONS AS IT IS A SOFTWARE IN THE CLOUD, BUT YOU CAN DO THE WORK IN OFFLINE MODE

-Easy to use -Cloud platform and mobile app enabled -Analytics tools -Bot chat helper -API solution for fast integration -Unlimited storage for assets and documentation -Multilenguaje -PowerBI solution

-Requires some expense inversion to have more users.

In comparison with other CMMS systems that I have used as Maximo, Oracle, IFS, SAP etc, my technicians use it without any problem and besides that it is focused on zero paper, it can be even, completely digital.

Completely friendly software, very easy to use and carry out proper maintenance management, which has allowed me to control my assets in a precise way.

The external support that for occasions is necessary to have in place.

The use of Fracttal in my country is increasing, since it has an easy operation, easy administration and gives full support to the maintenance area, it is the administrative and operational tool that the maintenance field can have, I have seen great improvements after Fracttal enters a company, increases the productivity of the equipment and extends its useful life.

Easy to operate, it is hosted in the cloud, the information is protected and can be reviewed at any time and wherever.

Difficult to find something wrong with the software that helps so much.

I choose Fracttal specifically for the ability to use the technological means currently available in the field and easy to use for the personal technician, has facilitated the delivery of information to our clients and with the ability it has of a review reviewed by the administrators it gives us the peace of mind of delivering the correct information. By allowing signatures to be entered we certify the receipt and delivery of reliable information. Very friendly and customizable, the ability to automatically generate tasks according to configured parameters, greatly facilitates our work, especially when working with multiple clients and with a high number of periodic tasks.

I have been using this software for a couple of months and the only detail was that I experienced delays with the browser explorer. The other is that it requires that the technical personnel have the capacity and experience in technology and some are older and do not have these capacities, and they must be trained.

The plataform is Friendly, easy, practice, the mobile technology for monitoring information of actives, your plans, that system is aligned with the norm ISO 55000

Few modules in the app, only we can manage the work order and work request, should have the module for monitoring

Excellent product, it adapts to the needs of the client.

Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

The most important is you can controlled all equipment, the work order and spare parts in warehouse all in one system and in cloud you can access araund the world

The móvil app es very well and good useful, desktop platform is very easy and completely, you can generate the most work to do in your equipment

The report is poor you need to extract all information to excel and generated your own kpi. Not more than this

Greater order and control in maintenance tasks.

Many features and excellent Customer support. The team is willing to listen to suggestions and proposals for further improvements. Constantly apply updates

It lacks a bit of maturity to the software, the mobile app is not very good, it would be good to improve it and be functional. Tip, that you can see the tab of a team from the mobile app

FRACTTAL ONE it will help us to improve our cusomer service, since we can obtain more data on the efficiency of the technician.

So far there is nothing that we do not like.

I liked most, the ease and practical of use, also it has training videos and the technical support help to everyone regardless of the levels of knowledge.

when we buy the software of license , fracttal should program the software in accordance to our process, later gives the training course everyone users. The training course should be personalized and individual owing that each factory had different lay out the actives. The training course of the last week was generalized and meaningless

faster for reaction for solve problems

This software help a lot the process of mantenaince of the company and our customers

easy to operating and easy operationg for all company

Fracttal allows you, like any asset management system, to visualize maintenance management regarding the status of work orders, maintenance costs. In general, control maintenance management. The visualization of the information allows to have a greater control of the management, and therefore, it can be improved and /or optimized.

The best thing about the software is the price. It is easy to navigate through the different modules of the software, it is friendly with good graphics, the size and color of the images is adequate, in general, in this aspect the system is quite good.

The support area of ​​Fracttal is slow in its response, and it does not always quickly solve the problem. In general, it is software that apparently is not aimed at solving the problem of medium-sized industrial plants. In my opinion, it is software that is focused on small plants and for service areas. The logic applied in the configuration of the systems is focused on these sectors, it is not recommended for a medium or large industrial plant. It does not handle the volumes of information well, the API available does not completely solve the problem. New versions sometimes contain errors that are difficult to reverse.

the easily control of the maintenance

A program that facilitates the control of maintenance and expenses of the same equipment, great help

the ease of use of the system, the control of warehouses and the handling of documents which can be shared through the company

Good

Easy to use, friendly interface for technicians, support

Limited amount of licenses for technical profiles

Fracttal is an easy to use software, it allows to manufacture more detailed reports in the maintenance area. excellent for any organization to schedule different types of maintenance

Excellent maintenance software but now the technical staff has more work to document. LOL

Great follow up on the service and maintenance schedule of he equipment.

ease to use. Great web platform. Easy to administrate Do not require a high level of understanding for the tech to use it in the field

There is hard to make her initial implementation. Define the initial tasks is a time consuming effort.

the main improvement that we want to obtain to unify the maintenance tasks at the customer's site with the tasks carried out in our main workshop

It is a software that can increase the efficiency of the services we offer that are specifically for the maintenance of generators. the most relevant thing is that it allows linking operation costs to the operation of the generating sets

To obtain positive results in the measurement of the tasks, the commitment of the managers is required to assign the economic resources in a timely manner so that the deadlines are met and this may represent a drawback to implement at first