--- title: "Fullbay Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fullbay. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fullbay is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/fullbay-maintenance-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auto Body Software](https://www.softwareadvice.com/retail/auto-parts-store-software-comparison/) / [Fullbay](https://www.softwareadvice.com/cmms/fullbay-maintenance-profile/) / Fullbay Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/fullbay-maintenance-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/fullbay-maintenance-profile/alternatives/) # Fullbay User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 99 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 73 reviews (74%) - 4 stars: 22 reviews (22%) - 3 stars: 1 reviews (1%) - 2 stars: 2 reviews (2%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The scheduling and maintenance management tools keep everything organized, and the ability to track repairs and parts in real time saves a ton of time. - Tracking jobs, updating customers, and managing parts has become way easier. - I quickly went to the [sensitive content hidden] and explained I can help improve tracking, maintenance records, cost and tech efficiency. ### Most mentioned cons - I went past my date and got a charge for well over $600, I am a single person managed small business and do not have that type of capital to throw away for a program that I don't use. - It was a bit difficult to get set up and intergrated with our employees just because of it being so new to our company. - High Cost, not ideally cost friendly for those smaller scale business of truck repair ## Fullbay customer reviews Showing reviews 1-25 of 99 (page 1). ### Fullbay as a solution tool for repairs shop - Overall rating: 5/5 - Reviewer: Arsalan A. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience depicts positive impacts on management of heavy duty repair shops,invoices and inventory with some changes needs to be made to make it more efficient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It has user friendly interface. Helps built a better communication between team members.it has features that helps organize repair and work orders #### Cons Some features needs more customization and functionality. Occasionally there are technical issues. Price for new buisnesses is high. --- ### My teams experience - Overall rating: 5/5 - Reviewer: Taylor W. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a thorough process. We use the help line alot and it is very handy to have. The on boarding process was as easy as it could be and i really enjoyed being able to have a one on one expreience while traning. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My team really enjoys the inventory management system as well as the individual action items. It helps us to keep us organized #### Cons It was a bit difficult to get set up and intergrated with our employees just because of it being so new to our company. We attened the diesel connect conference this past May and that did help to get us more involved. #### Reasons for switching to Fullbay We wanted a better way to manage our inventory and track our techs time #### Vendor response Thanks so much for sharing your experience, Taylor! We're glad your team is finding value with managing inventory and service order action items. Also great to hear Diesel Connect and our support team helped make the transition to a new system a bit smoother. Replied November 2025 --- ### Game Changer - Overall rating: 5/5 - Reviewer: Troy W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered From the very first day Fullbay was very much interested in our success as a business and with the use of their software. Fullbay has always been extremely professional and prompt with our questions or needs. This partnership with them has helped push us to ever higher levels of service and excellence. I strongly believe we owe a lot of our growth to Fullbay. It frees us up to manage and service our fleet customers. From start to finish we are better, faster, and more accurate than we were before Fullbay. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, portability, and professional appearance towards customers. So easy to train new users and I can work from anywhere I need to. Our customers love the way their invoices look and their access to their portal 24/7. #### Cons I really have nothing that I do not like about Fullbay. We often perceive problems, but those are sorted out quickly by our support team. There are very frequent updates and changes that continually improve and polish the software. --- ### It’s good for service and management - Overall rating: 5/5 - Reviewer: Meenu R. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is great with this it improves productivity and reduces mannul work.it also increases billing accuracy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very good software for service order management.imits inventory management is also good and helping.it make easy for technician productivity tracking customer communication.with this we can get better organization. #### Cons Seriously I am. Very big fan of this.there I don’t find anything that I don’t like about it.everyone should try it . --- ### Fleet Adminsitrator - Overall rating: 4/5 - Reviewer: Alyssa C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Everything was available, including parts and VIN look up #### Cons It is not equipped for fleet. It is very Customer/shop based #### Reasons for choosing Fullbay Did not meet needs and pricing was not as good as Fullbay #### Reasons for switching to Fullbay More functions and equipped to manage fleet --- ### Great management system with few flaws - Overall rating: 5/5 - Reviewer: Nick E. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I believe Fullbay is a good system for shop management. There are slight programming oversights like the previously mentioned timecard kickout, but other than that it works very smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tech scheduling and Service order authorization process are easy and fluid. Tech reassignment is intuitive and service order creation is fast and easy. #### Cons Timecard adjusting and deleting lines. When deleting lines on timecards the system kicks you back to the start screen and reselects all users instead of just leaving you on the user you're adjusting. #### Vendor response Appreciate the great review, Nick! We appreciate your feedback on the timecard process and are always looking for ways to make the system even better. Replied November 2025 --- ### Game changer - Overall rating: 4/5 - Reviewer: Jason E. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I used fullbay at a previous employer and when I started at my current job work orders were being written by hand. I quickly went to the [sensitive content hidden] and explained I can help improve tracking, maintenance records, cost and tech efficiency. This is exactly what it has done and I couldn’t imagine ever going back now, I have the entire fleet managed in the palm of my hand anywhere I am the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I use this as an internal system for tracking and maintaining records on our fleet of over a hundred tucks. It’s so easy to log in and check records to see what needs to be scheduled in soon. Our techs use their phones to log in and see what jobs are assigned to them and get to work. It’s overall been a great value and pretty easy to learn even though we don’t use it to the full potential. #### Cons I have only had one issue in over 5 years of using fullbay and it’s still not resolved, its to do with how it reports and on that note a printer friendly report would be nice and I’m sure their is some just not the report I use. Displays beautiful on screen but does not print out looking the same at all #### Vendor response Thanks for taking the time to share how Fullbay has made a difference for your fleet! We appreciate your feedback about reporting and printing, and we'll be sure it gets passed along to our product team. Replied November 2025 --- ### Fullbay Simplifies Shop Management and Boosts Efficiency - Overall rating: 5/5 - Reviewer: Laurel P. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Fullbay has been a game changer for our operation. It keeps everyone on the same page — from technicians to service managers — and helps us provide faster, more transparent service to our customers. It’s a great value for the money and continues to improve with every update. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fullbay has made managing our shop so much easier. The scheduling and maintenance management tools keep everything organized, and the ability to track repairs and parts in real time saves a ton of time. The user interface is clean and easy to navigate, even for new users. I also appreciate how secure and reliable the platform is — we’ve never had issues with downtime or data loss. #### Cons The only minor downside is that it can take a little time for new team members to learn all the features, but once they do, it’s smooth sailing. A few reports could use more customization options, but overall, it’s not a major issue. #### Vendor response Thank you so much, Laurel! We're thrilled to hear that Fullbay has made such a difference in your shop's efficiency and day-to-day operations. We appreciate your thoughtful feedback and are glad the platform continues to deliver value for your team. Replied November 2025 --- ### Simple, Strait Forward, and Easy to Learn - Overall rating: 5/5 - Reviewer: Matthew T. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fullbay is very easy to get started using and the initial training gives the users confidence to jump strait into using the system. #### Cons After becoming familiar with the system the weekly continuing education offers layers to the useability that would be helpful in the initial training. #### Vendor response Thanks so much for your review, Matthew! We're glad to hear our training made it easy to get started. We appreciate your feedback about refining the onboarding experience—it’s great insight as we keep improving our learning resources. Replied November 2025 --- ### Keeps Our Shop Organized and Running Smoothly” - Overall rating: 5/5 - Reviewer: Cindy P. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Fullbay has been very positive. It has made our shop more organized, faster, and more consistent. Tracking jobs, updating customers, and managing parts has become way easier. Even though there’s a small learning curve, the improvements in efficiency and accuracy make it worth it. It’s a solid system that helps our whole team work smoother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Fullbay is how much easier it makes keeping track of everything in the shop. Work orders, parts, customer notes, and updates are all in one place, so nothing gets lost or forgotten. It keeps our workflow organized, cuts down on back-and-forth, and helps everyone stay on the same page. It really streamlines the day for both the office and the technicians. #### Cons Some features take a little time to get used to, especially for someone logging in for the first time. A few tools could be more intuitive, and certain steps feel like they take an extra click or two. Once you learn it, it works great—but the system could definitely be a bit more beginner-friendly. --- ### Great choice for any sized repair business, very easy to get set up and ready to use - Overall rating: 4/5 - Reviewer: Andrew L. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I made the right choice selecting Fullbay as my software, the customer service, the training and the initial setup was seamless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Was very easy to integrate all of our needs into this program to make it work for us how we needed it to work. #### Cons Adding pictures to work orders as well as profiles is a little clunky and hard to navigate --- ### Fullbay Has it All - Overall rating: 5/5 - Reviewer: shelley g. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered It was very helpful in getting out Invoices thru email to customers directly. My customers really appreciated this feature too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I liked how the software tracks non inventory parts. Applying them directly to Invoices. If anything is returned that is all trackable. You are able to see that the part was sent back and credited. Very helpful with keeping track of Cores or any other returned parts. #### Cons I had a hard time with the Inventory portion of this program. I can see where it would work great it just didn't for how large our Inventory is. #### Reasons for switching to Fullbay For the Inventory options. #### Vendor response Shelley: Thanks for taking the time to review Fullbay! I'm glad we were able to help with your parts tracking and invoicing processes. We value your feedback about the challenges with using our software for your large inventory and will pass this onto our development team. We appreciate your business and enjoy having you as our customer! Replied July 2022 --- ### Mandate - Overall rating: 4/5 - Reviewer: Heather B. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I kid you not we find and learn things about this program every day, we are still learning how to use the reports. I would like to see one thing change though I would like to be able to look up a part number I used on a previous service order, a search bar where when I plug in the part number it would bring up the service orders the part was used on both previous and current SO's. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is so comprehensive it does everything we as a large diesel and automotive shop need. It can be used to manage multiple shops, and we can fluidly go-between the shops. It manages our special-order parts and our inventory. Plus they are always making it better as we go. We bought this software when it was still in its early stages and we have made suggestions to help improve the software and we were heard and we saw the changes. #### Cons I was initially not happy with the point of sale set-up but I have seen vast improvements with it and I'm looking forward to the recent changes that have been made. #### Reasons for choosing Fullbay It was more comprehensive, it just fit what we were wanting to do and what we are wanting to do in the future. #### Vendor response Hello Heather, thank you for taking the time to write this review. We are very happy to hear that you are using Fullbay to manage multiple shops and that you feel like your suggestions are heard. Your feedback helps us improve Fullbay! Thank you. We will continue to make improvements with the point-of-sale process. We appreciate your continued business. Replied August 2019 --- ### Fullbay Experience - Overall rating: 5/5 - Reviewer: Austin W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that is is cloud based and can be brought up on any computer, tablet or phone. It is user friendly and easy for our techs to pick up and understand. #### Cons From time to time we will find minor bugs but nothing that we find to annoying. #### Reasons for switching to Fullbay it was not user friendly and would not produce decent financial reports. #### Vendor response Austin: We appreciate your kind review about Fullbay! We are glad to hear we have helped make your techs' jobs easier and that they were able to learn the software quickly. Thank you for your business, and we enjoy having you as our customer! Replied July 2022 --- ### Spend less time in the office - Overall rating: 5/5 - Reviewer: Greg H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fullbay has made my office time dramatically less. It even dropped more when I switched to Quickbooks online. The data transfer from Full bay to Quickbooks is instant. There are no more paper time cards to review and calculate. The service process is so streamlined. Invoicing is a breeze, as long as thechs are doing there due diligence. Overall, this product has been a 10 of 10 for my business. Also, the support staff is amazing. #### Cons I have only one con in my opinion. I don't like the fact, that when looking for an inventory part, on the main screen it does not show part location. However, it shows cost and sell. Being a small shop, I don't have a parts manager. My mechanics pull and bill their parts. I would like to see the cost and sell removed from the inventory screen and part location put in instead. #### Vendor response Thank you Greg, for this review. We are happy Fullbay earned 5 stars in all categories! And, it is great that LTD Truck Repair Inc uses Quickbooks and that the integration is working so well for your shop. And, we agree with you-our support staff IS amazing. We will pass along your feedback about inventory to our development team. Thanks so much! Replied August 2019 --- ### Great Product to run your Shop from small to large companies - Overall rating: 5/5 - Reviewer: Ryan M. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact that this software is simple to use. Easy setup and great support. #### Cons I really don't have many cons to mention other then I do wish there was more parts ordering software like a partstech.com or fleetpride ordering internally in the program. But most shops in this industry are still doing phone call method compared to online ordering. --- ### FullBay Power! - Overall rating: 5/5 - Reviewer: Bryan S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Friendly, helpful staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very nice program, good support, relevant information and topics. #### Cons Wiring diagrams in Motor not comprehensive enough. #### Reasons for switching to Fullbay We researched several options and felt Fullbay was a better fit for our shop. #### Vendor response Bryan: Thank you for the stellar review about Fullbay, and we are so glad to hear that it's been working out well for you. We appreciate your business and enjoy having you as our customer! Replied July 2022 --- ### Great investment - Overall rating: 5/5 - Reviewer: Aaron D. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with the software and the team that is behind it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It offers a lot of features, more than we use, so we have room to grow. Constantly making improvements and upgrades as the needs arise. Tech support is great!! I can't stress this enough. They answer every time we call, they are based in the USA, easy to communicate with, pleasant and are knowledgeable of the software. #### Cons Reporting function could use so work. We are use to QuickBooks reporting so Fullbay seems limited in that regard. Parts and inventory takes to long to load up each time to access those functions. #### Reasons for choosing Fullbay sales team was professional and knowledgeable. Delivered on everything the said they would. --- ### Easy to use and understand - Overall rating: 5/5 - Reviewer: Marc S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fullbay has helped simplify our shop processes and made us more efficient. I really can't believe the ease of use. We really haven't even scratched the surface of what this program can do for our shop and customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base. Customer and tech support are very responsive. #### Cons There really isn't a down side. They are constantly upgrading their features. #### Reasons for switching to Fullbay Ease of use and customer portal. --- ### Fullbay review - Overall rating: 4/5 - Reviewer: Joshua T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. REALLY SURPRISE ON OVERALL DIFFERNT ON INVOICES #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros WAY IT BUILD THE WORK ORDER,AND ITS PRICING ON INVOICE. #### Cons HAVE SEEN NOTHING YET. LIKE OVERALL.WORK GREAT WITH MY CELL PHONE.TABLET OK TOO. #### Reasons for choosing Fullbay BETTER BILLING ,HISTORY #### Reasons for switching to Fullbay QUICKBOOKS,WHICH I STILL USE WITH FULLBAY. #### Vendor response Joshua, Thank you for this review! It sounds like Fullbay is working great for you. We agree, the work order process and invoicing are awesome. Thank you for your business. And feel free to reach out to us anytime if you need support or have enhancement requests. Replied August 2020 --- ### Trucknation Houston - Overall rating: 5/5 - Reviewer: Roberto G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Before Fullbay keeping track of inventory and invoicing customers was a nightmare. Now it is not an issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fullbay is easy to use. To keep track of inventory and when you need to order Fullbay is a must. Invoicing customers and keeping track of their repairs Fullbay is perfect. #### Cons The only 1 issue I can think of is the ability to erase inactive inventory items. #### Vendor response Roberto, thank you for this stellar review about Fullbay! We are committed to your success and are are really happy that you are able to track inventory and invoice easily now. That is great news. Thank you for sharing. Replied February 2021 --- ### User Friendly Garage Management Software - Overall rating: 5/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love the Software as do our Customers! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very user friendly from Office Employees to Technicians as well as Customers. #### Cons They are a young company and still doing many changes. I wouldn't list this as a Con though as they take pointers and ideas and put them to use in the software with updates. #### Reasons for choosing Fullbay Price and User Friendly and Customer Portal. #### Vendor response Stephanie, thank you for taking the time to write a review about Fullbay software. We definitely do appreciate the pointers shared with us. We love all the valuable feedback our customers give. And, the Customer Portal is a wonderful feature, glad to hear you are using it. We appreciate your business. Replied February 2021 --- ### Fullbay Review - Overall rating: 4/5 - Reviewer: Raya C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really appreciate the Help/Training functionality. When you are learning so much, so fast, it is really useful to be able to go back and search for the "How Too" on a topic you missed, or weren't using initially. #### Cons I wish that we could have the option to leave notes on inventory adjustments. It would be very helpful to be able to go back and know exactly who and why made the inventory adjustment. I would also like it if we could create our own mandatory fields for the Technician users. This would ensure that all pertinent information was gathered. #### Vendor response Thank you, Raya for this review! We are so glad you are taking advantage of the training. We want you to love Fullbay and the ease of it. Thank you for the feedback, we are always working to make improvements. Have a great day! Replied July 2019 --- ### Up and Coming! - Overall rating: 5/5 - Reviewer: JP M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Up time for me and my team, both at work and at home. We don't have to take work home with us. We are getting our invoices out much faster and with more parts actually billed instead of given away! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to navigate, keeps all info at the touch of a finger, no filing cabinets to go through #### Cons Still being built it seems, but the improvements are coming fast #### Reasons for switching to Fullbay The other system wasn't as efficient #### Vendor response Hello JP. Thank you for taking the time to write this review. We are glad you no longer have to file through cabinets, and we love that you are able to work from home too. We will continue to make improvements to Fullbay that we hope will benefit WTX Diesel, LLC. Have a great day! Replied August 2019 --- ### Ease of daily use - Overall rating: 4/5 - Reviewer: Luba K. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loving it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One central location for time tracking, AP, AR #### Cons Detailed and accurate WIP and Payroll reporting #### Reasons for choosing Fullbay Ease of use and QB compatibility #### Vendor response Thank you Luba for this review. We are glad that Fullbay is easy to use at RPD Services, LLC. We appreciate the feedback you gave and we will pass that on to our development team. We hope you continue to keep loving Fullbay. Have a wonderful day! Replied August 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/fullbay-maintenance-profile/reviews/?page=2) --- Fullbay Reviews, Pros and Cons - 2026 Software Advice