I have used GagePack for many years and have always loved it.

Pros

I like that it updates automatically once the software agreement is renewed. I have used the phone tech support and it was helpful.

Cons

Formatting of some reports - sizing columns. I want to lengthen the time before the lock screen pops up.

great product, great price

overall a great product. very happy with it's capabilities.

Pros

less expensive than many competitive products. intuitive to use for a non-computer person. Excellent customer service when I call in for help!

Cons

a few functions were not intuitive for me to use (a non-computer savy person). took quite a while to enter all of our gauges manually (PQ Systems can migrate all your gauges into the program for you, but it costs more) these are minor issues however.

Keeps very good track of your gages

Pros

That you are able to keep track of gages and Vendors. You get notification when a vendors certification has expired.

Cons

That I can not get not notification up to a month ahead of time. When I have to request quotes from Vendors I like to start a month before due date.

GAGEpack Software

Keeping track of all of our devices and tracking their histories with a couple of clicks has shredded time and effort prepping for Audits. Stress savings as well! Allows me to be more productive.

Pros

Within a half hour I liked what it offered during my trial. Easy data setup for devices and great historical data trails. It can be a simple as you want or as complex and detailed as your needs require. Great support when needed, chats and call backs have always been quick. Love the dashboard for planning upcoming events. Great tool when my Auditor is here!

Cons

I am challenged annually about the pricing of the software from I.T and Management, due to lesser cost of other software out there.

Our experience with GAGEpack has been exceptional. It has been well worth the purchase for us.

Organization of calibration events and gauges. Reduced time in performing calibration events from having to write all of the information needed. Ease of use when perform calibration events, developing reports and/or reviewing the audit trail of gauges. The customer support for when we need help answering questions or need to make changes that suit our needs.

Pros

Everything GAGEpack has to offer has been a drastic improvement to our Quality System. Coming from a paper based and in-house developed calibration database, transferring over to GAGEpack was a no-brainer. The time spent writing all of our calibration events and navigating the in-house database has reduced our time performing calibration events. The ease of use and features of GAGEpack has improved our overall gauge management and calibration events. Being in the Medical Device industry, the reports needed for gauge files and the audit trail feature makes it a perfect fit for our company. Being 21 CFR Part11 compliant was a must for us. The information provided about the Validation and the software being 21 CFR compliant helped us in making a quick decision to purchase GAGEpack. The customer service PQ Systems provides is above all. When calling for questions, a live person is on the phone. If no one is able to answer your call, it takes no time for them reach back out to you.

Cons

Using GAGEpack for 4+ years, I have not experience any issues using the software. Our company has been using the software for 5 months now. Any questions or modifications that we had were quickly answered by the PQ Systems team. Our calibration technician has not experienced any issues as well. The technician is very happy that we purchased GAGEpack for their daily calibration needs.