All GoCodes Reviews
1-25 of 240 Reviews
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Francisco
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Ease of use
I liked how easy it is to use his product, specially the scanning feature. Instead of typing your code you can easily just scan it and find it
CONSNo dislikes so far, haven’t run into any issues
Vendor Response
Hello Hernandez, thanks for reviewing GoCodes. Glad you love the ease of use!
Replied August 2018
Elizabeth
Education Management, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great product & experience
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
PROSEasy to add/delete things, very intuitive product (easy to use).
CONSI wish the customized columns had a "paragraph" type of option so that we would have another area to make notes about the asset.
Reason for choosing GoCodes
Liked GoCodes options and ease of use compared to Charms. Using Destiny in conjunction with GoCodes.
Vendor Response
Hi Elizabeth, thanks for the awesome review. I'll share your feedback on the customized columns with the development team.
Replied May 2021
John
Education Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
One person's thoughts
I have created, maintained, and completed the data inventory management of tagging, data collection, and tracking of program equipment for our school programs across 10 different campuses. GoCodes has been a tremendous asset to this process to track our purchased equipment in each program.
PROSGoCodes is a good product to use for inventory management, tracking of equipment, and maintaining an equipment replacement schedule. The ability to sort, filter, and review data seamlessly is a tremendous option and easily completed.
CONSSometimes the data points that are preloaded in GoCodes can get "wonky" and alter your data results. Improved directions, support, guidance, for using each preset data point would be helpful, even to have a mouseover feature for the full data characteristics of each preset item.
Vendor Response
Hello John, Thank you for providing a detailed review of GoCodes. Can you explain what you mean regarding the data getting wonky, that is not something we have heard before. Thanks again. The GoCodes Team.
Replied April 2024
John
Biotechnology, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed November 2019
Lacks necessary functionality and requires technological improvements
The bar code scanning feature and mobile app.
CONS1. Can't attach documents (the alternative suggestion of using links is not a valid solution and puts the work back on the End User). 2. Camera function needs serious improvement (pics are highly pixelated and the auto crop function does not work well requiring several pictures to be taken to get it right.
Reason for choosing GoCodes
Wasn't here when that decision was made. Now in my power to change that.
Reasons for switching to GoCodes
Was not my choice and now that you have raised rates we are considering dropping GoCodes and just catching up the Excel sheet, which can do all functions that GoCodes can.
Vendor Response
Hello John, sorry to hear that GoCodes is not meeting your expectations, specifically for being able to attach documents to assets, picture resolution and editing. I will pass this great feedback to our product development team so we can assess what improvements can be made.
Replied November 2019
Laura
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed July 2022
Great product...needs a few tweaks
It's been a support
PROSWE like the ability to track online and make changes from our phones
CONSThe order of barcodes that go from the last number given when we need more or when we renew would be great...the cost is higher than we thought it should be
Reasons for switching to GoCodes
WE needed something that would provide the barcodes for us
Vendor Response
Hello Laura, I'm delighted to hear that you see GoCodes as a great product that includes software and custom barcode labels setup and ready to go.
Replied July 2022
Tom
Verified reviewer
Photography, 1 employee
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2019
Held my inventory list hostage
As a small Photographer in DC we didn't find ourselves needing to use it every day or in some cases every month. Therefore we simply wanted to use it when and as needed. Sadly the team had no interest in helping us when we needed the files. We had started to use them very early on when you could create your own asset tags - we had ordered a bunch of them and it took us a long time and we still haven't even gotten to use them all however the GoCodes teams wouldn't let us use them or even refund us just because we didn't really meet their client model.
PROSThe concept of it is great, However for us it just seemed like they didn't have services for the little guy
CONSwasn't friendly to the small business owner
Vendor Response
Hello Tom, sorry to hear that things did not go as planned. As a GoCodes customer, you can view and download your asset data at any time. We always make it available to you from your online account. If you contact us with more information we can work to resolve any issue you had with our services.
Replied January 2019
Joshua
Verified reviewer
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2019
Great for Small Businesses
Prior to using GoCodes, I attached pre-printed numeric SKUs to my inventory. This was an issue for times when my business received a high volume of orders in one day because some numbers look alike and can be confusing. GoCodes has simplified everything by using QR technology.
PROSGoCodes makes tracking inventory super easy by assigning a unique QR-code to each item. This helps my business particularly in making sure that we are not picking and shipping wrong items for our orders.
CONSOverall, I am disappointed that the lowest priced plan includes only 200 allowed SKUs. If you want to go to the next package which allows for 500 SKUs, you’ll pay three times the monthly rate of the base plan.
Vendor Response
Hello Joshua, thanks for your review. We're glad to hear that you think GoCodes is great for small businesses. On the topic of price, you are correct but also bear in mind that competing systems often cost 2-3x more than GoCodes and provide very little of any additional value for most customers.
Replied January 2019
Dwight
Verified reviewer
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great system
easy to use and set up not hard to navigate
CONSdon't like the way it works on apple products work with it needs work
Vendor Response
Hello Dwight, thanks for taking the time to review our product. Please let us know what suggestions you have for the Apple App? We have a new version scheduled for release later this month and it will include iPad support too.
Replied January 2019
Doug
Verified reviewer
Marketing and Advertising, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
GoCode gets the job done
I now have one source for assets management tagging. Fast, easy and very intuitive.
PROSEase of use for assets management. Good value for the money.
CONSI need more client specific fields and better keyword searching.
Vendor Response
Hi Doug, Thanks for taking the time to review GoCodes. Did you know you can add custom fields for your client specific needs?
Replied August 2018
Habibullah
Verified reviewer
Information Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2018
Pretty good for Asset Management
Pretty good for Asset Management Like the phone functionality
CONSThe GPS System does not work at all. it is pretty hard to track in that case.
Vendor Response
Hello Anwar thanks for reviewing GoCodes. Sorry to hear that the GPS tracking is not working for you. There are some phone settings which sometimes need to be adjusted for it to work. We have an article on that in our knowledge base. Please check our knowledge base for more information or contact support@gocodes.com
Replied August 2018
Cassandra
Construction, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
GoCodes thoughts
Since I have started using GoCodes, it has been a very Efficient and organized way to stored the information we require.
CONSNoticing now that the mobile app not the same as laptop.
Vendor Response
Hello Cassandra, Thank you for the 9/10 review. Did you know that you can use the web-app on the phone too with all the features available including multi barcode scanning.
Replied April 2024
Keri
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2022
GoCodes is a must for asset tracking in education
The customer service of GoCodes leaves much to be desired. I have never been able to get a straight answer or actual help with an issue or quote. It's nice that the program is pretty self-explanatory - so we've been able to work out issues on our own.
PROSGoCodes are easily scanned with the app - or online input from the internet. There are many areas that I can add information about a particular asset. I can run reports very easily - and customize that report for my school's needs.
CONSThe new stickers they are using do not hold up well. I'm sure they would work in a corporate setting - but with students touching and using the assets everyday - the stickers where out or fade very quickly.
Vendor Response
Hello Keri, thank you for taking the time to provide a positive review of GoCodes. For the labels we offer a wide range of upgrade options which would be better suited to your school environment. Let us know if you would like to know more about these options. Sorry to hear our customer service has not met your expectations. If you need help please email, chat or call. We would love to learn more about what happened as we pride ourselves on providing excellent customer support and service.
Replied August 2022
Christi
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2021
GoCodes for construction asset management
It's difficult for me to get my field workers on board if they don't understand how to use it, but because Go Codes doesn't provide training materials, I have had to create my own. My rep makes me feel stupid every time I call to ask for help.
PROSExpensive tools and equipment get moved around on a daily basis here. Having a tracking system is helping to make that process less chaotic.
CONSThe process of setting up and rolling out this program has been very time consuming. We have had to label every single piece of equipment and tools and now I'm tasked with training the field staff on how to use the app. I asked my rep if there were any already existing training tools (power point presentations, manuals), but they just directed me to the youtube videos that are really only for admin use, not field use. Also, it would be great to have some resources in Spanish since the construction industry has a high volume of Spanish speaking workers.
Reason for choosing GoCodes
After extensive research, we thought gocodes was the right direction for us.
Reasons for switching to GoCodes
Access had no tracking feature and was not user friendly at all.
Vendor Response
Hello Christi, thanks for taking the time to review GoCodes. I will take your suggestion about wanted training materials for your team and see what we have available.
Replied May 2021
simon
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2016
Review from Norway
GoCodes is a great management system and very easy to use. I would how ever pay more for a better product. There are a few things that don't work as one would wish. for example different time zones don't work. export to excel does not work. There are a few more features that would make it better and i would pay more for.
PROSi can see were may assets are on a map. and see all assets info on my mobile or pc.
CONSI would like to be able to personalize my account more to our market, I would like to be able to print off of see my assets in Excel, and also with my own Custom Fields, (not possible for me although they say it is) . The date and time zone is a bit problem for us to know when the asset whats installed or purchased 02/04/16 means the 02 of april for us in norway but for gocodes it means 04 of febuary. so this is a feature we cannot use correctly
Vendor Response
Thanks for the review. It's possible to export to Excel, there are sometimes some Excel settings which need to be updated for use outside USA/UK. Contact us directly and we can help with this. We are working on adding the local time zone feature.
Replied November 2016
Elizabeth
Facilities Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
Functionality of the Service
The issues has be partially solved
PROSIt does not take too much time to scan items.
CONSinaccuracy in our historical of inventory.
Reason for choosing GoCodes
Because of a recommendation from a colleague.
Vendor Response
Hello Elizabeth, thank you for taking the time to review GoCodes. Sounds like you experienced an issue but that it's not completely resolved. I know that can be very frustrating and we want to help. Can you please contact a member of our support team via email, phone or chat and we would be delighted to help you.
Replied August 2022
Edwin
Textiles, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
GoCodes The Best in Inventory
It is easy to use, it has tools implemented that help make it easier to search for the inventory physically, you have the information of your digital inventory and without problems, you can download your data from your own GoCodes account and thus work your way too.
CONSJust the part of being able to link the GoCodes database with the Power Bi software.
Vendor Response
Thanks Edwin for the great review. Delighted to hear you think GoCodes is 'The Best in Inventory'.
Replied May 2021
Christopher
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Great problem wish it had a few more features for actually filtering through equipment and such
Equipment accountability is very important for what we do. I have found that we can use it for anything within our warehouse to keep track and make people accountable. Very happy with this.
PROSGreat GPS tracking and map locator App is great and easy to use Easy to train people to use the program. I have this to be nice. Effective for its use.
CONSThe reports that are produced seem to be a little outdated. A better version of the report or a better template would make it much easier to read. Filtering through equipment is not the best and needs some sort of update
Vendor Response
Hi Christopher, thanks for sharing your feedback on GoCodes. You mentioned the filtering and we can help. There are comprehensive features for filtering and grouping asset data using the grid sub-menu. We would be pleased to demonstrate this to you if that would help.
Replied October 2017
Robby
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Go Code Review
We have had a great experience with Go Codes and highly recommend it.
PROSThe product has been a real time saver for us. It makes it so easy to check out equipment for a event and track who is responsible for it. Being a non-profit we get audited every year. The ability to have an update inventory/asset report to turn over has saved us hours of work of tracking down equipment info.
CONSThe only we wished it did was have an automatic GPS tracking system. That way if equipment is left behind we could track it down. Our staff struggles with scanning it in at every location they attend.
Vendor Response
Hello Robby, what a pleasure to read your positive review. We strive hard to make GoCodes the leader in ease of use and effectiveness for tracking your assets. We are working on a feature to include real-time GPS tracking using Bluetooth beacons and should have more to announce later this year.
Replied July 2022
Brandon
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Invincible stickers!
It has allowed me to take my inventory lists from piles of papers and data entry to one quick scan and entry. It saves of hours of labor and I don’t have to worry about keeping track of my inventory log papers anymore.
PROSThe software is great it provides many ways to categorize or classify your assets. The stickers are metal and practically impossible to scratch off the QR code. The software also provides means of recovering lost assets through contact info and rewards.
CONSSometimes the app freezes during entering the information for the assets and you have to start over on that asset.
Vendor Response
Wow, thanks for the great review! We are concerned though that our mobile app is freezing for you and are working on a new release now which should address the issue. If it re occurs, please call our support team directly and we will assist you as an urgent priority. App stability is very important to us for all our customers.
Replied August 2018
Tom
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
A lot to offer
We have been using GoCodes for almost a year and we have had nothing but a positive experience. The bar codes work Everytime and help us track equipment coming and going. I can also communicated with supervisors through the scan of each code.
PROSGPS location, equipment tracking, apps for Android and iPhone.
CONSAtvthe mercy of the scan, no scan, no trackability
Vendor Response
Thanks for the review. Affordable real-time tracking is the holy grail for many customers. Were working on it. Unfortunately the only solutions available today cost significantly more and have additional limitations.
Replied November 2016
Paul
Civil Engineering, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed July 2019
Great Product, could use a few tweaks to get it perfect
This software absolutely changed the way we track our assets. There is a learning curve so at first I wasn't sure about it but now it is really great.
PROSEase of sorting, grouping and accountability. History logs are great and easy conversion to Excel is very convenient. Revolutionized the way we track our equipment. Before we were tracking 300+ with an Excel speadsheet.
CONSYou cannot lock certain fields for other types of users, so its either everyone has access to all fields or no access to the fields at all. This becomes a problem when some fields need to stay permanent and others need to change on a recurring basis. This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available. Also, picture resolution could be a lot better.
Reasons for switching to GoCodes
Not scalable in any conventional sense.
Vendor Response
Hello Paul, we're pleased to hear you think GoCodes is a great product! We will add field level access control to our enhancement log.
Replied July 2019
Jen
Banking, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2016
Great for track of peripherals
We were looking for an easy way to keep track of hundreds of printers, scanners, monitors, and other equipment that isn't connected using the network. Go Codes stood out to us as offering great pricing, an easy to use interface, and flexibility in designing our ID tags. We looked at other companies offering similar solutions, but it was the simple deployment that sold me and my team on Go Codes. Our sales representative was easy to get a hold of and quick to respond with any pre-sales questions or concerns. Post deployment support is reliable and also fast to reply with any questions on of the staff may have. I would recommend Go Codes for any company looking for an easy to use asset tag and inventory tracking solution.
PROSEasy to get started tagging and tracking. Branding and customizing of asset tags.
CONSCertain fields within the item description are vague, and it would be nice to have more control over customizing our fields.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2018
GoCodes is highly functional but it could improve in a lot of ways
I like GoCodes but i think it can be improved it many ways
PROSI haven't had any functionality issues with it yet which means it very reliable.
CONSThe user interface could be better IT doesnt have an audit trail feature
Vendor Response
Thanks for taking the time to review GoCodes and appreciate the reliability of our total solution. You mentioned the Audit Trial feature as missing which is incorrect. All transactions in GoCodes are logged in detail and cane be used in reporting. The History log for each asset can be viewed in the Asset Detail menu or in the Reports Menu area. Please check our knowledge base for more information or contact support@gocodes.com
Replied August 2018
Brenda
Construction, 11-50 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2019
NOT REALLY REAL TIME GPS TRACKING
They kindly refunded my membership, and were easy to work with. I have high hopes that they will develop a real live time GPS tracking system like this, it would be changing the construction world as we know it.
PROSLike the concept of the easy to use phone app tracking system.
CONSThe quality of stickers was not good, and I ordered the highest rated. I asked several times if the GPS tracking could be used on tracking tools for a construction company, and was mislead to believe real time tracking was possible. After purchasing, implementing it on multiple tools and data entered in tracking system, learned it does not work unless you literally check each tool in on every job site, every move. Since we operate out of a shop and tools go to several job sites, this would never work.
Vendor Response
Hello Brenda, your review is not fair or representative of our service. It's incorrect to state that you were told our solution provided real-time GPS tracking and that's something we never tell customers. In addition, you were provided a free 30 trial and support through your evaluation and while you tried our service out you failed fully test or understand this feature which was critical to your purchase decision. On the topic of the labels, we explained that there was an option to upgrade to a tougher material but you choose the poly labels which are not as tough. While our policy is not to provide refunds, we provided a full refund of your purchase.
Replied January 2019
Behshid
Information Technology and Services, 201-500 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2018
GoCodes review
That I had the option to add the codes manually or by scanning codes. Also scanning a few codes together and then update all at the same time.
CONSI didn't find the mobile version as easy to use as the desktop. One thing I didn't like was that if I forgot to "check out" then what I had added wasn't being added.
Vendor Response
Hello Behsid, thanks for taking the time to review GoCodes and provide specific feedback. Can you explain more for what you mean when you say ' if I forgot to "check out" then what I had added wasn't being added.' Is this on the desktop or app? If you can provide more information we would be happy to investigate further.
Replied August 2018