Hippo CMMS Software

Hippo the problem solver

We are keeping a much better record of our employees work tasks and equipment repair history.

Pros

Tracks repair history, sends e-mail notifications, tracks part quantities, very easy to use, and great customer service!

Cons

We would like to go back into work orders and update them after they have been closed.

Strong product

Good experience

Pros

Allows us to make quick work orders and track repairs.

Cons

Once or twice a week the system is down not allowing access, somewhat frustrating

A Great Way To Keep Up With Maintenance

Pros

Hippo CMMS does a great job at tracking everything one would need for maintenance on any facility. From when things are due for maintenance to what is needed for the maintenance due, Hippo allows you to log it all.

Cons

Navigation is a bit confusing at first. Trying to locate where everything is, from equipment to location, can be tricky until you're used to Hippo's layout.

Facility Maintenance Made Easy

Pros

I like that you can limit the access a user has. This is our main form of communicating any issues that may arise within the facility and with so many users a work order can easily get closed or rejected so it's nice to limit what they have access to. The software is pretty self explanatory.

Cons

I would really like to be able to edit/revise a completed work order. Sometimes a document or amount gets revised after-the-fact and it would be nice to not have to open/associate a new work order.

HippoFM is great software

have been using it for over 5 years so I would say I am very happy.

Pros

simple one click viewing of your work orders, very obvious work order submit button, submitting is easy with little information needed to understand the issue.

Cons

some of the options in the administration tabs can have a learning curve

Hippo CMMS Review

Overall Hippo FM has been good. Should your update cause us to make such drastic changes next time we will be going out to bid. Not happy with what took place and why would a company with large data bases not make it easy for there customer???? This was not the case when i tried to explain the issue i was told to just change my web browser!!! we have upwards of 200 computers that had to be changed.

Pros

easy to use. Other then that it seems almost the same as before.

Cons

had to change the entire company's web browser. I was not told that this was the case and we were totally unprepared it took our it dept over two weeks to get to everyone's computer.

Maintenance Coordinator

Pros

Simple and easy to use although the new version was a bit confusing at first but after some time and a few questions it's getting easier.

Cons

Accessing the user manual is a bit confusing but were working through tat as well.

Starting Over with Nothing*****

I took over a position to maintain an 80 Acre campus that had NO inventory of any tools, equipment, current condition assessment, or any historical data of current Work order requests. I also had no way of creating work order requests or tracking them. HIPPO has allowed us the opportunity to maintain a working inventory and tracking system for many different items such as equipment, vehicles, Stock items and tools that staff carry, Consumables as well as standard equipment for day to day operating needs. It has helped us tremendously. Can't beat the price and service for the Return. We are very appreciative.

Pros

This software was easy to implement and set up. It was also easy to get my staff trained on it.
It is comprehensive for all our needs and the HIPPO organization gave us a lot of support and assistance.

Cons

We have many buildings that we do work on, and many different individuals that have access to inputting Work Order requests. Figuring out how to set the system up for that was a bit of a challenge at first, but it was overcome.

HIPPO - know what you need first

Our organization has branches in most small towns over a large geographical area. HIIPPO was set up for the organization, allotment, and recording of centralized maintenance resources. The set-up was arduous, largely because of the amount of travel and on-hand review of assets and locations. The end result was positive overall. However, trying to add additional functionality, or use lessons learned to build upon what exists, has been somewhat negative.

Pros

Highly customized, lots of options with a minimal interface and ability to simplify

Cons

Support for additional functions after set up

Hippo really helps

Easy, does the job we need.

Pros

All assets listed.
Ease of all staff seeing

Cons

Having to add hours to maintaine care staff to close out

An ease to use!

We are currently using HIPPO for our maintenance and building team. Our IT department is going to jump on board also and start using the asset part of Hippo. Very pleased with all aspects of HIPPO!

Pros

Hippo is a user friendly system. Support team is very responsive and helpful.
There are so many options and features that make this software great!

Cons

I really don't have any cons or issues with HIPPO.

HIPPO Review 2018

Tracking chronic issues, costs associated with work orders

Pros

Windows based, not DOS. Older CMMS were more difficult to interface with

Cons

Ability to create reports, the data base is difficult/confusing when trying to set up custom reports.

Easy to Use

It is a great deal for the cost and it really does exactly what I need it to. Reports and queries are really easy to generate.

Pros

It is easy to use. Set up can be a bit dicey if you don't know what you are doing. This is essentially a database program, so it is good to have someone with experience help with set up to get the hierarchies done properly

Cons

It is SAAS, so it can be a bit "laggy". The function's don't always cooperate and I close the program frequently for reboot

Review of Hippo CMMS - Paramount Die

Overall it has been good experience. I love the system. Its easy to use, for the most part. It has a lot of features. I just get frustrated with the errors and "hiccups" When the hiccup occurs and you loose all your comments/notations for a long detailed description of the issue and fix... that is when I'm not a huge fan of the system. Overall It works very well.

Pros

Its pretty easy to use and intuitive. A plethora of features we have not even explored for use at this time. Easy and automated reporting is great.

Cons

All the hiccups and errors. A lot of minor issues that can be very frustrating and make using the system kind of a pain at times.

Hippo Review

Hippo has been a great addition to helping our team keep on top of preventative maintenance, history on equipment, and better tracking system for demands in our facility.

Pros

Ease of use for resources performing work. Keeps history on equipment.

Cons

Not able to extract everything needed from reports that we might need. Using the Extract file comes out in an Excel sheet, but would be nice to see like how the reports are produced. We perform a monthly report for how many demands/PM's were sent in for a specific month, how many of them were completed, hours associated with it as well as previous moths completed in that specific month. I need to flip flop between "Work Order Search" and "Reports" to be able to find all the information we need.
Would like to be able to add more then one photo to "Equipment"'
Would like to be able to find a work order by key words., not just ID number.

easy to use HIPPO program

Pros

the customer support
easy to use programs
updates and deletes properties very easily

Cons

sometimes it runs really slow
too many "hiccups"

HIPPO Review

when needing light bulbs changed, it only takes a quick email then we do not need to worry about following up on when someone will be out to change them. Communication is easy with this program.

Pros

It is quick and easy to have someone come out to fix our building issues

Cons

the information about the location, it is repetitive

You NEED Hippo CMMS if you are a maintenance professional

Overall Hippo CMMS is an excellent program, and I would recommend it to anyone involved in property maintenance.

Pros

The flexibility within each work order.

Cons

The inability to have more than one person logged in at a time in any browser - VERY inconvenient!

Clinton ical Engineering

Pros

Equipment search, and work order search features

Cons

Not great charting options for reporting

Hippo review

customer support has been great!

Pros

mobile capable is great, long term tracking of maintenance requests is beneficial.

Cons

using reports to look up history of locations and work that was done there.