From Clipboard to Computer

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.

Pros

HIPPO CMMS gives us the ability to run individual reports for each piece of equipment. These reports help with capital expenditures when cost justification is needed.

Cons

It would be nice to have some sort of text box linked to each piece of equipment where you could keep notes and helpful information instead of using the Documents tab. If I need to write a note about a piece of equipment I have to edit a document then reload it to the HIPPO system.

HIPPO CMMS

The company I joined had no CMMS program at all and it is a 3 plant multiple line bottling plant so I brought Hippo with me from my previous employer. So to be fair going from no CMMS to CMMS has made things a lot easier. Because of the regulatory requirement in this industry it makes providing documentation to auditor easier and reliable.

Pros

On line makes it convenient and without worry of upgrades and software cost upfront. Its pretty easy to maneuver around and the training has gotten better over the past years.

Cons

For me I would like to be able to reopen old work orders to attach documents to. There is definitely a need for a 24 hour support team if you are working a plant that is 24/7 and even if they had an on-call person it would be nice.

Best bang for the buck CMMS!

So far Hippos has been great.. The work requester function is easy for anyone to use and has allowed the maintenance team to classify expenses and to justify improvements. Work orders are easy to use and completion rate are up.

Pros

Hippo is easy yo use web based and has all the main features needed for most CMMS users. It is not cluttered up with all the little things that 90% of maintenance mangers never use that just get in the way. Hippo is very user friendly, has exceptional support, and was easy to migrate to.

Cons

If i have to manufacture a negative, it would be getting used to the navigation. Once you get it though it is pretty easy.

A great program for time management in the work place.

Very positive

Pros

There is a lot that I still need to learn so I watch as much of the video's to help me. Thank you for the Video's.

Cons

I am finding it stressful not knowing how to use a lot of the program, but Thanks to the hippo support team for always helping me with my questions so I can move forward.

An execellent tool

Besides the cons, Hippo is an excellent maintenance tool. It is organized, simple and easy to use. I use Hippo every day, adding, editing and sometimes creating work orders. And I have an excellent experience with the support team. Sometimes we have in-depth discussions on how we can improve our expertise about Hippo and finding solutions to our requests.

Pros

The software is user-friendly. In a few clicks, you can find what you are looking for. Good in extracting reports. Hippo it is organized and store thing properly.

Cons

You can't close more than one work order per time. Adding a piece of equipment, or adding a location should be more natural than add one by one. We can't have a hierarchy relationship between work orders. Hippo should allow us to create predecessors and successors dependencies. So, you can have a main project closed when its small pieces of work orders were settled first. Improve the way that hippo manages spare parts. Hippo should Create a separate space to register the spare parts instead of using per facility.