--- title: "Mitti (by SafetyCulture) Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mitti (by SafetyCulture). Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mitti (by SafetyCulture) is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/iauditor-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inspection Software](https://www.softwareadvice.com/inspection/) / [Mitti (by SafetyCulture)](https://www.softwareadvice.com/cmms/iauditor-profile/) / Mitti (by SafetyCulture) Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/iauditor-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/iauditor-profile/alternatives/) # Mitti (by SafetyCulture) User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 356 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 239 reviews (67%) - 4 stars: 98 reviews (28%) - 3 stars: 15 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - Team collaboration features work well for managing actions and sharing information across departments, but the platform often feels optimized for departmental adoption rather than enterprise-wide governance. - The mobile functionality is especially useful, allowing team members in the field to complete inspections in real time, attach photos, and flag issues immediately. - The ability to customize audits and inspections within the SafetyCulture app is a significant advantage because it allows the audit process to reflect our actual operational and safety expectations, rather than relying on generic, one-size-fits-all checklists. When audits are tailored to our specific processes, equipment, and risk areas, they become far more meaningful and effective. ### Most mentioned cons - Permissions are not granular enough to support mature governance programs, separation of duties requirements, or least-privilege access models. - Advanced customization and reporting can feel somewhat limited without upgrading to higher-tier plans, which may be a drawback for teams looking for deeper analytics or highly tailored dashboards. - Editing Task Safety Analysis (TSA) templates in SafetyCulture is difficult. If you need to add or remove a step from a published TSA, the system currently requires you to rebuild the entire TSA from scratch. ## Mitti (by SafetyCulture) customer reviews Showing reviews 1-25 of 356 (page 1). ### Powerful Safety Management Tool with Minor Learning Curve - Overall rating: 5/5 - Reviewer: Dishi B. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SafetyCulture has been very positive. It has significantly improved how we manage workplace safety, conduct audits, and track compliance. The platform feels modern and reliable, and it has helped streamline processes that used to be time-consuming and paper-based. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The biggest advantage of SafetyCulture is its ease of digitizing inspections and audits. Creating checklists is simple, and the ability to customize them based on different operational needs is extremely useful. The mobile app works smoothly, allowing teams to perform inspections on the go. Real-time reporting and analytics provide clear visibility into safety performance, which helps in faster decision-making. Email notifications ensure that important updates and issues are never missed. #### Cons While the platform is powerful, there is a slight learning curve for new users, especially when setting up advanced workflows or custom templates. Some features could be more intuitive, and occasional lag in syncing data can disrupt workflow. Pricing can also feel a bit high for smaller teams. --- ### A User-Friendly App That Saves Time and Delivers with Great Support - Overall rating: 5/5 - Reviewer: Jacques V. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with this data collecting app has been extremely positive. It is easy to use, saves a significant amount of time, and offers a high level of functionality that supports day-to-day operations effectively. What truly stands out is the excellent support team, who consistently provide reliable assistance and quick solutions when needed. This strong combination of usability, efficiency, and dependable support makes the app a trustworthy and valuable tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros alue for money by combining multiple features—data collection, safety management, audits, and reporting—into a single platform and helps reduce administrative overhead and operational costs while improving data accuracy. Through various enquiries I experienced professional, support and troubleshooting assistance. A well designed and functional interface assist in working with Safety Culture a pleasure. Proactive identification of hazards, incident reporting, and tracking of corrective actions forms an integral part of this management tool. The emailing notifications and identification of hazards is a very strong feature of this system. The audit and inspection functionality is robust and flexible, supporting customizable checklists and real-time data capture. Inspections can be completed efficiently in the field, with results instantly available for review and follow-up. This significantly improves audit transparency and reduces the time spent on composing and post-inspection reporting. #### Cons No availability of the submitted data in a data base format i.e. data not available to export to excel to manage. #### Reasons for choosing Mitti (by SafetyCulture) The availability of a free option and the ease to use, functionality and free option functionality #### Reasons for switching to Mitti (by SafetyCulture) Affordability as I am using the free option. I use the app as a management tool and my employer is not willing the pay. The price is in $ and the exchange rate to SA Rand make all apps expensive (Per Device) in South Africa --- ### Good software - Overall rating: 5/5 - Reviewer: Simon F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Pretty good software for the health and safety auditing. Once it integrates smoother it will be more useful to us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This software does a good job of providing editable forms for collecting health and safety date. We’ve found it useful. #### Cons There were some limitations in the way in integrated with our software Jobber. There are work around using Zapier. --- ### Great for Digital Transformation, Challenging for Enterprise IT Governance - Overall rating: 2/5 - Reviewer: Ken R. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been positive from an operational perspective but more challenging from an enterprise IT perspective. SafetyCulture helped us move away from paper-based processes and provided operational teams with tools they could adopt quickly. The platform is effective at helping organizations begin their digital transformation journey, especially for inspections, audits, observations, training, and process documentation. As adoption increased, however, we encountered challenges around governance, identity management, employee administration, and long-term scalability. While the user interface is visually appealing, we observed frontline employees struggling to locate assigned training, understand account ownership, and consistently navigate certain day-to-day tasks. These issues became more noticeable in environments with shared devices and large numbers of operational users. Team collaboration features work well for managing actions and sharing information across departments, but the platform often feels optimized for departmental adoption rather than enterprise-wide governance. Frequent feature releases demonstrate active product development, but they can also create additional oversight and change-management requirements for IT teams. I would recommend SafetyCulture to organizations beginning their digital transformation efforts or replacing paper processes. However, organizations with mature enterprise requirements around governance, identity management, security, compliance, employee lifecycle management, and Zero Trust architectures should carefully evaluate whether the platform's administrative capabilities can scale alongside their long-term needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros SafetyCulture was a good starting point for our organization's move from paper-based processes to digital inspections, audits, training, and operational workflows. We were able to standardize processes across multiple locations and give managers better visibility into activities that were previously difficult to track. The platform allows business teams to create and maintain forms without significant development effort, helping organizations achieve quick wins in their digital transformation journey. For companies looking to replace paper processes with a modern digital solution, SafetyCulture can provide value relatively quickly and with minimal technical resources. The user interface is modern and generally easy to navigate for supervisors, managers, and power users, while collaboration features help teams communicate findings, assign actions, and track completion across departments. #### Cons As our deployment expanded, several limitations became more apparent from an enterprise IT perspective. User provisioning and identity management required more effort than expected, particularly when attempting to integrate the platform into existing lifecycle management processes. Documentation and implementation guidance were sometimes difficult to reconcile with real-world scenarios. Employee management and access governance are areas where the platform struggles. Maintaining visibility into user accounts, controlling access consistently, and enforcing organizational standards can become challenging as environments grow. Permissions are not granular enough to support mature governance programs, separation of duties requirements, or least-privilege access models. Workflow and automation capabilities are also limited compared to more mature enterprise platforms. While simple processes work well, more complex approval chains, escalation paths, and multi-stage reviews often require process compromises or manual intervention. Email notifications can become difficult to manage at scale. Some users receive more notifications than necessary, while others struggle to determine which messages require action. Additional controls around notification management and targeting would improve the user experience. As our deployment expanded, several limitations became more apparent from an enterprise IT perspective. User provisioning and identity management required more effort than expected, particularly when attempting to integrate the platform into existing lifecycle management processes. Documentation and implementation guidance were sometimes difficult to reconcile with real-world scenarios. Employee management and access governance are areas where the platform struggles. Maintaining visibility into user accounts, controlling access consistently, and enforcing organizational standards can become challenging as environments grow. Permissions are not granular enough to support mature governance programs, separation of duties requirements, or least-privilege access models. Workflow and automation capabilities are also limited compared to more mature enterprise platforms. While simple processes work well, more complex approval chains, escalation paths, and multi-stage reviews often require process compromises or manual intervention. Email notifications can become difficult to manage at scale. Some users receive more notifications than necessary, while others struggle to determine which messages require action. Additional controls around notification management and targeting would improve the user experience. Customer support is responsive and professional, but advanced questions involving identity management, integrations, and administrative controls often required significant independent research and testing. We frequently relied on our own investigation to understand limitations and develop workable solutions. --- ### Fantastic System, always improving with feedback. A great provider to work with - Overall rating: 5/5 - Reviewer: George G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! I have never worked with a system provider so customer focused. All the feedback shared is always taken on board and improvements made to the system; this often done very quickly too! Big shout out to [sensitive content hidden], our Account Executive, [sensitive content hidden], our Success Manager and Will Worsley, Solution Specialist, who have all been instrumental in supporting us get our system up and running and always on hand to help whenever needed! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system brings many 'CAFM' like system items all into one place, with the added extra of Health and Safety. The Audit and Inspection function allows us to carry out audits all in one place, whilst also addressing follow up actions in the system. All in all the combined items within the system offer great value for money given the multitude of things the system can provide. The Team at safety culture are always on hand to support with questions and improvements we want to make to the system. We use the system across c. 80+ sites, and all our teams utlize the platform as it's so easy to use, which is great when operating across such a large estate. #### Cons I feel there are still improvements to be made across various parts of the system. However, the Safety Culture team are always developing new things that the system can do. I feel the analytics feature could be better and incorporate more reporting options but believe this is already been worked on. #### Reasons for switching to Mitti (by SafetyCulture) Functionality and the purpose the system was used for withing the business. The Faultfixers platform didn't meet our needs --- ### Go to Program for Recommendations - Overall rating: 5/5 - Reviewer: Christie G. - Verified reviewer: Yes - Industry: Public Safety - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use of the web and app have been key for my team. The customization of editing of audit and inspection templates is phenomenal. Narrowing down how we do safety management tasks to exactly our goals is perfect. The email notifications for incidents, certain answers, etc. really gives us the value for money spent. I have only had to use customer support once and they were quick and assistance with exactly what I needed within the first question. #### Cons My only con is the time period between edits to template access to when the changes are live. Some times i want to give access to a certain team member to make edits immediately but it can take up to 24 hours for the changes I've made to the access to be current. #### Reasons for switching to Mitti (by SafetyCulture) Roughly two years ago. We were using iauditor which i think was bought out by safety culture. --- ### Safety Culture and Anderson Trucking Service. - Overall rating: 5/5 - Reviewer: Rob J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support staff are knowledgeable and there when you need them. The round table meeting in KS was very eye opening to the platform and all the different tools you can utilize. The team there allows for real users to come in and collaborate, and share the experiences using the system. This also opened the door for the leadership team in KS to see what situations we are using the application for and how we can work together to make the industries we work in and the application better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use, the built in analytical data, and the ability to integrate with power automate, power BI Etc. The applications ease of use across multiple mobile platforms and the web allows for us to increase our inspections in the field where we didnt have that option before. The value we get from the application allows for us to increase our inspections and make meaningful changes in the field. #### Cons There should be a seat option that is free and allows users to view only analytical data. This would eliminate the need for me to make my own custom reporting using power automate and SharePoint. or give us the ability to take the analytical dashboard and allow it to be mirrored into PowerBI so we dont have to recreate all of the charts and metrics that are being displayed inside SC. #### Reasons for choosing Mitti (by SafetyCulture) The ability to access this application and trial it for free and to perform inspections allowed for us to try before we subscribed. --- ### Safety Culture - User Friendly System - Overall rating: 5/5 - Reviewer: Harry B. - Verified reviewer: Yes - Industry: Utilities - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Setting up new users is easy and requires little training due to the systems simplicity. Templates have many different customisation options and provides what we require. The monthly user price is reasonable and it is easy to add new users. Whenever i have had an issue, the customer support is very helpful and fast at responding to my enquiries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very easy to use. We mainly use it for reporting and tracking, auditing, inspections, and for our compliance requirements. audits and inspections can have required signature boxes for when signing the document is required. Schedules for inspections and audits can be set us to ensure risk and safety management is upheld. #### Cons All users can see the issues section on the system. A way to make this for certain people only would be useful, similar to inspections completed. #### Reasons for switching to Mitti (by SafetyCulture) The previous system wasn't as easy to use and was very slow compared to safety culture. There were also less customisation options and the app wasn't user friendly. The price was similar but safety culture provides better value. --- ### Long Term user - Overall rating: 5/5 - Reviewer: Pete N. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used SafetyCulture for many years (iAuditor era), where the free version allowed much more freedom for the teams. I think the software is very good and now pay for the access and continued use. This I still think is good value if you have a small team, on larger teams this cost does increase significantly. Other than that the options, tools and templates are great for the small business user like myself. The continued development and support also shows a long term of the product and gives some comfort that its still being improved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, the available templates and new features being added. The ability to use this on multiple platforms and the formatting for smart phones make the experience very good, easy and clear to use. This is great for rolling out training to the teams, with easy access using a phone. #### Cons The cost per person and limited use from the any other seat other than the full seat. There are a couple of points that raise work arounds, such as document sharing via QR codes for the shopfloor, this needs a login to be able to view. A calibration option on the asset management section would be good, to enable a calibration activity, currently processed via the maintenance / engineering section. #### Reasons for choosing Mitti (by SafetyCulture) Easy access to Safety Culture, a much steeper leaning curve with Q-Pulse. Each has a different focus when looking at the systems. I have used Q-Pulse in the past, a change in company created a new need to software. --- ### Great System for Many Needs - Overall rating: 3/5 - Reviewer: Gianna T. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good experience overall, with some areas of opportunity, as any system has. Looking forward to increasing our system usage in the future when some kinks are ironed out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Love how intuitive it is and user friendly. There is a ton of functionality, including different modules, AI translations for training and templates, as well as scheduling functions. New functions are rolling out quickly and they are very responsive to feedback. Good value for the cost overall. #### Cons Areas of opportunity would be testing before rolling a function out, we have had issues with a seamless OSHA process, and problems with the onboard function. Customer support has been responsive overall, however, the technical engineering side isn't troubleshooting as quickly as I would have liked to see. Reporting capability for training is little funky and reporting for inspections gets muddy with open text and dependent logic. #### Reasons for choosing Mitti (by SafetyCulture) Easier to user overall and field friendly. #### Reasons for switching to Mitti (by SafetyCulture) Alchemy wasn't user friendly for training and didn't offer material translation. --- ### Reliable and Efficient Platform for Audits and Safety Management - Overall rating: 5/5 - Reviewer: Isabela S. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been extremely positive. SafetyCulture brought more structure, speed, and transparency to our safety and quality processes. The entire team adopted it with ease, and it’s now a key part of our workflow. I highly recommend it to any company serious about improving operational safety and audit quality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility to create custom checklists, the ease of doing inspections on mobile devices (even offline), and the automated alerts for follow-ups. #### Cons The per-user pricing might be a challenge for smaller teams. Also, some advanced features are locked behind higher-tier plans #### Reasons for choosing Mitti (by SafetyCulture) We chose SafetyCulture because it offered the best combination of usability, mobile functionality, and customization. Unlike other platforms, it allowed us to build detailed checklists, capture photos, signatures, and evidence in real-time — all from a mobile device, even offline. The reporting and task management features were also far more robust and easier to use compared to the alternatives. Additionally, the interface was much more intuitive, reducing the time needed for training and rollout across the team. #### Reasons for switching to Mitti (by SafetyCulture) We needed a more efficient, centralized, and digital solution. Manual inspections using paper and spreadsheets were time-consuming, prone to human error, and difficult to track across teams. SafetyCulture allowed us to streamline inspections, automate reports, assign tasks, and improve overall visibility and accountability in our safety and quality processes. --- ### Innovative tool for improving complaince - Overall rating: 5/5 - Reviewer: Gundeep P. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Satisfactory, would like to continue. More customization in sharing access to completed reports will make the product more valuable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Value for Money Ease of Use Email Notifications Audit and Inspection Risk and Safety Management Safety Management Better evidence collection for increasing compliance. #### Cons Customer Support Need more features like providing selective view access to reports to team members. #### Reasons for choosing Mitti (by SafetyCulture) Better pricing, ease of customization and use. --- ### Great For Business's - Overall rating: 5/5 - Reviewer: Ron H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SafetyCulture is a highly effective platform for managing workplace safety, inspections, and operational compliance. The system is user-friendly and allows teams to digitize inspections, audits, and checklists, which significantly improves efficiency compared to traditional paper-based processes. Overall, SafetyCulture is a powerful and reliable tool for organizations looking to improve safety management, streamline inspections, and enhance accountability across their operations. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the standout features is its customization. Users can easily build tailored inspection forms to fit specific operational needs, whether for safety audits, equipment checks, or quality control. The mobile functionality is especially useful, allowing team members in the field to complete inspections in real time, attach photos, and flag issues immediately. #### Cons On the downside, some users may find the initial setup and customization process slightly time-consuming, especially when building more complex templates. Additionally, depending on the size of your organization, pricing can become a factor when scaling usage across larger teams. --- ### Swiss Army Knife of HSE apps - Overall rating: 5/5 - Reviewer: Nathan C. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a growing business we use Safety Culture for things it wasn't meant for, it is very easy to get lost down a rabbit hole with forms but so easy to get back on track. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We run our whole operation through this app it's great and so easy to navigate. The AI function has been a great help with creating forms etc and if you aren't tech savvy it will build courses based on minimal information. #### Cons I would like the ability to change the tabs in the menu bar to what I would like to call them so for example change issues tab to something else. I would like the scoring to add up just the score not an average % if I could change anything that would be it! --- ### SafetyCulture: Great with Data Evaluation & Customer Service - Overall rating: 5/5 - Reviewer: Megan M. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have thoroughly enjoyed the system and the ability it gives me to identify items for improvement with our template submissions. Also the ability it gives me on how we can measure data is unmatched! Every year I have been going to the BETTER event which is a great opportunity for me to learn how I can improve my system and learn from other customers how we can utilize the system more effectively! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is unmatched! The employees I have worked with are quick to help me with troubleshooting issues and helping to figure out what works best for my team! The platform is very easy to use and super simple to explain to customer who use it #### Cons I have had some items come up where there is an issue with the system and I hadn't been notified of the issue. We received a note informing us about the issue after we had identified an reported it ourselves, but I would have liked to have been informed about the issue prior to me finding it. --- ### Easy-to-Use Gamechanger for Business Improvement - Overall rating: 5/5 - Reviewer: Jordan B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is extremely flexible and easy to use, without needing to know programming or design. We started using SafetyCulture to help our Quality compliance, and now use it across the business for H&S, Facilities Management, and to help our own staff improve. Over the course of our long-term subscription, we have seen a huge number of positive changes to SafetyCulture and love the proactive approach. SafetyCulture has completed changed the way that our business work and our staff respond to observations and issues. The benefits and ROI have been incredible value for money. We had rarely encountered any issues with SafetyCulture over the three years we have used it, but if we do, the support team always resolve these within minutes either by live chat or over the phone. Highly recommend for all industries. #### Cons Unable to add individual employees working for contractors without an account for each of them, costing additional money. --- ### SafetyCulture has been very positive & Reliable - Overall rating: 5/5 - Reviewer: Coral S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with SafetyCulture has been very positive. It’s a reliable and user-friendly platform that makes inspections, reporting, and task management much more efficient. The ability to standardise processes and capture real-time data has really improved visibility and accountability across teams. While there are a few limitations with customisation and pricing tiers, the benefits in productivity and ease of use outweigh the downsides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about SafetyCulture is how intuitive and easy it is to use. The interface is clean, which makes creating and completing inspections quick, even for new users. It also streamlines communication by allowing teams to capture issues, assign actions, and track progress all in one place. Overall, it saves time and improves accountability without adding complexity. #### Cons What I liked least about SafetyCulture is that some advanced features and customisation options can feel limited unless you’re on higher-tier plans. It can also take a bit of time to fully set up templates exactly the way you want, and occasional syncing or loading delays can interrupt the workflow. --- ### Efficient and Reliable Tool for Quality and Operational Management - Overall rating: 5/5 - Reviewer: Yemalla E. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with SafetyCulture has been very positive. It has helped streamline our quality assurance processes, improve compliance, and increase accountability across teams. It is a reliable and scalable tool that supports both operational efficiency and continuous improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SafetyCulture is extremely user-friendly and flexible. The ability to create, customise, and deploy inspection templates quickly has significantly improved our quality control processes. The real-time reporting and visibility across operations is a major benefit, allowing us to identify issues and take corrective action promptly. The mobile functionality is also excellent, making it easy for teams on the shop floor to complete checks efficiently. #### Cons Some of the more advanced features, such as reporting customisation and integrations, can be limited without higher-tier plans. There can also be a learning curve when trying to implement more complex workflows or automations. Additionally, managing large volumes of templates and inspections can become slightly difficult without strong internal organisation. --- ### "TSA's and making changes" - Overall rating: 4/5 - Reviewer: Timothy D. - Verified reviewer: Yes - Industry: Fishery - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with SC is overall good, and I look forward to seeing the other plans being implemented in the future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The emails and the meeting with the SC Support Team take our considerations into account and often make changes to the program, or tell us that these concerns were heard from other users. #### Cons Editing Task Safety Analysis (TSA) templates in SafetyCulture is difficult. If you need to add or remove a step from a published TSA, the system currently requires you to rebuild the entire TSA from scratch. This rigid process wastes time, reduces efficiency, and increases the chance of errors. Allowing direct, incremental edits would significantly improve productivity and make safety management more adaptable. --- ### One tool for all your risk needs - Overall rating: 5/5 - Reviewer: Joshua A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a critical tool in creating a central database for compliance tracking, monthly reporting, and multi-property oversight. I especially like the one on one customer service with my account rep which is critical for troubleshooting issues and getting assistance with new ideas. All while being an affordable option for our business model. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SafetyCulture is the most user friendly tool I've worked with in my professional career. I often compare it to the user experience of using an Apple product. As a risk and safety professional that works in seasonal hospitality user friendliness is crucial to our unique employee base. #### Cons There are a lot of tools that are added which is a great thing, I love that aspect of using SC, but it often feels like the tools should/could interlink in ways that they currently don't. --- ### Powerful little tool - Overall rating: 5/5 - Reviewer: Stacey B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with the platform has been positive. I have found the ​safety certificates and contractor reporting capabilities to be very helpful for our team's workflow​ and tracking #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All the different ways of storing and tracking documents. I like how it sends out reminders for when items are 90, 30 days coming due. #### Cons Sometimes they change around the submit feature on items that get added, it was easy having it right below and now it's moved to the upper right side, away from the information getting submitted --- ### Best online inspection solution available - Overall rating: 4/5 - Reviewer: Neale B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use. Uniformed consistent output with data available for analysis. Support services are excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ability to create forms in a uniformed manner is essential to maintaining a standard company look and feel of the output. #### Cons Not being able to export the templates and inspections for documentation in an editable format to a QMS system is a bit limiting for ISO compliance. --- ### Great UI and even better customer support - Overall rating: 4/5 - Reviewer: Jack P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we are satisfied and are grateful for how SafetyCulture has improved our workflow, even the least tech-abled operatives are able to scrape by with the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very easy to learn software/website. Extremely helpful and responsive customer support team. Able to adapt the platform to suit your needs how you see fit. #### Cons It's difficult to complain but the only thing that comes to mind is weird bugs or glitches which result in the system being down. This causes issues for businesses however I do understand it's out of SafetyCulture's control and they do their best. --- ### Great App to do the correct - Overall rating: 4/5 - Reviewer: Robert r. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been using Safety Culture for many years and am happy with the app; I would suggest it to new safety personnel to help them learn to create inspections. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to communicate with tech support and quick response, and when support is needed. Awesome app to use. #### Cons Finding new templates when in a rush to create an inspection, while using a phone app it doesn't offer the same as a computer. --- ### Digitalizing your Work. - Overall rating: 5/5 - Reviewer: Armando C. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we are happy with the system. It has streamlined our processes, improved visibility of safety activities, and made reporting more efficient, although there are still some areas that could be enhanced. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SafetyCulture is very easy to use and has helped us significantly in digitalizing our safety system. It has improved efficiency, reduced paperwork, and made tracking inspections much more convenient and accessible across the team. #### Cons One area that could be improved is the inspection list view. It would be beneficial if SafetyCulture could develop a more structured and user-friendly list view to make reviewing and managing multiple inspections easier. ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/?page=2) --- Mitti (by SafetyCulture) Reviews, Pros and Cons - 2026 Software Advice