--- title: "Mitti (by SafetyCulture) Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mitti (by SafetyCulture). Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mitti (by SafetyCulture) is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/iauditor-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inspection Software](https://www.softwareadvice.com/inspection/) / [Mitti (by SafetyCulture)](https://www.softwareadvice.com/cmms/iauditor-profile/) / Mitti (by SafetyCulture) Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/iauditor-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/iauditor-profile/alternatives/) # Mitti (by SafetyCulture) User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 355 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 238 reviews (67%) - 4 stars: 98 reviews (28%) - 3 stars: 15 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The ability to customize audits and inspections within the SafetyCulture app is a significant advantage because it allows the audit process to reflect our actual operational and safety expectations, rather than relying on generic, one-size-fits-all checklists. When audits are tailored to our specific processes, equipment, and risk areas, they become far more meaningful and effective. - The reporting and analytics are another big plus, as they provide clear visibility into trends, recurring issues, and improvement opportunities, making it easier to support data-driven decisions. - The mobile functionality is especially useful, allowing team members in the field to complete inspections in real time, attach photos, and flag issues immediately. ### Most mentioned cons - Advanced customization and reporting can feel somewhat limited without upgrading to higher-tier plans, which may be a drawback for teams looking for deeper analytics or highly tailored dashboards. - Editing Task Safety Analysis (TSA) templates in SafetyCulture is difficult. If you need to add or remove a step from a published TSA, the system currently requires you to rebuild the entire TSA from scratch. - There's no way to see someone's progress through a module, no notifications for when an assignment has been submitted, and no indicator when an assignment has been submitted but not yet marked. ## Mitti (by SafetyCulture) customer reviews Showing reviews 1-25 of 355 (page 1). ### Powerful Safety Management Tool with Minor Learning Curve - Overall rating: 5/5 - Reviewer: Dishi B. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SafetyCulture has been very positive. It has significantly improved how we manage workplace safety, conduct audits, and track compliance. The platform feels modern and reliable, and it has helped streamline processes that used to be time-consuming and paper-based. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The biggest advantage of SafetyCulture is its ease of digitizing inspections and audits. Creating checklists is simple, and the ability to customize them based on different operational needs is extremely useful. The mobile app works smoothly, allowing teams to perform inspections on the go. Real-time reporting and analytics provide clear visibility into safety performance, which helps in faster decision-making. Email notifications ensure that important updates and issues are never missed. #### Cons While the platform is powerful, there is a slight learning curve for new users, especially when setting up advanced workflows or custom templates. Some features could be more intuitive, and occasional lag in syncing data can disrupt workflow. Pricing can also feel a bit high for smaller teams. --- ### A User-Friendly App That Saves Time and Delivers with Great Support - Overall rating: 5/5 - Reviewer: Jacques V. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with this data collecting app has been extremely positive. It is easy to use, saves a significant amount of time, and offers a high level of functionality that supports day-to-day operations effectively. What truly stands out is the excellent support team, who consistently provide reliable assistance and quick solutions when needed. This strong combination of usability, efficiency, and dependable support makes the app a trustworthy and valuable tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros alue for money by combining multiple features—data collection, safety management, audits, and reporting—into a single platform and helps reduce administrative overhead and operational costs while improving data accuracy. Through various enquiries I experienced professional, support and troubleshooting assistance. A well designed and functional interface assist in working with Safety Culture a pleasure. Proactive identification of hazards, incident reporting, and tracking of corrective actions forms an integral part of this management tool. The emailing notifications and identification of hazards is a very strong feature of this system. The audit and inspection functionality is robust and flexible, supporting customizable checklists and real-time data capture. Inspections can be completed efficiently in the field, with results instantly available for review and follow-up. This significantly improves audit transparency and reduces the time spent on composing and post-inspection reporting. #### Cons No availability of the submitted data in a data base format i.e. data not available to export to excel to manage. #### Reasons for choosing Mitti (by SafetyCulture) The availability of a free option and the ease to use, functionality and free option functionality #### Reasons for switching to Mitti (by SafetyCulture) Affordability as I am using the free option. I use the app as a management tool and my employer is not willing the pay. The price is in $ and the exchange rate to SA Rand make all apps expensive (Per Device) in South Africa --- ### Good software - Overall rating: 5/5 - Reviewer: Simon F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Pretty good software for the health and safety auditing. Once it integrates smoother it will be more useful to us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This software does a good job of providing editable forms for collecting health and safety date. We’ve found it useful. #### Cons There were some limitations in the way in integrated with our software Jobber. There are work around using Zapier. --- ### Worth learning - Overall rating: 4/5 - Reviewer: Larry W. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SafetyCulture is primarily utilized in Manufacturing, Construction, Logistics, Healthcare, and Hospitality where on-the-ground compliance and hazard monitoring are critical #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multi-Modal Support: Not just for checklists, it now includes built-in micro-training modules, asset tracking, and custom analytics dashboards.Accessibility: Supports offline mode, allowing field workers to complete inspections without an internet connection and sync later. #### Cons ** occasional Bugs:** Minor software glitches and sync issues have been reported by heavy tablet or offline users. --- ### Fantastic System, always improving with feedback. A great provider to work with - Overall rating: 5/5 - Reviewer: George G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! I have never worked with a system provider so customer focused. All the feedback shared is always taken on board and improvements made to the system; this often done very quickly too! Big shout out to [sensitive content hidden], our Account Executive, [sensitive content hidden], our Success Manager and Will Worsley, Solution Specialist, who have all been instrumental in supporting us get our system up and running and always on hand to help whenever needed! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system brings many 'CAFM' like system items all into one place, with the added extra of Health and Safety. The Audit and Inspection function allows us to carry out audits all in one place, whilst also addressing follow up actions in the system. All in all the combined items within the system offer great value for money given the multitude of things the system can provide. The Team at safety culture are always on hand to support with questions and improvements we want to make to the system. We use the system across c. 80+ sites, and all our teams utlize the platform as it's so easy to use, which is great when operating across such a large estate. #### Cons I feel there are still improvements to be made across various parts of the system. However, the Safety Culture team are always developing new things that the system can do. I feel the analytics feature could be better and incorporate more reporting options but believe this is already been worked on. #### Reasons for switching to Mitti (by SafetyCulture) Functionality and the purpose the system was used for withing the business. The Faultfixers platform didn't meet our needs --- ### Go to Program for Recommendations - Overall rating: 5/5 - Reviewer: Christie G. - Verified reviewer: Yes - Industry: Public Safety - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use of the web and app have been key for my team. The customization of editing of audit and inspection templates is phenomenal. Narrowing down how we do safety management tasks to exactly our goals is perfect. The email notifications for incidents, certain answers, etc. really gives us the value for money spent. I have only had to use customer support once and they were quick and assistance with exactly what I needed within the first question. #### Cons My only con is the time period between edits to template access to when the changes are live. Some times i want to give access to a certain team member to make edits immediately but it can take up to 24 hours for the changes I've made to the access to be current. #### Reasons for switching to Mitti (by SafetyCulture) Roughly two years ago. We were using iauditor which i think was bought out by safety culture. --- ### Safety Culture and Anderson Trucking Service. - Overall rating: 5/5 - Reviewer: Rob J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support staff are knowledgeable and there when you need them. The round table meeting in KS was very eye opening to the platform and all the different tools you can utilize. The team there allows for real users to come in and collaborate, and share the experiences using the system. This also opened the door for the leadership team in KS to see what situations we are using the application for and how we can work together to make the industries we work in and the application better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use, the built in analytical data, and the ability to integrate with power automate, power BI Etc. The applications ease of use across multiple mobile platforms and the web allows for us to increase our inspections in the field where we didnt have that option before. The value we get from the application allows for us to increase our inspections and make meaningful changes in the field. #### Cons There should be a seat option that is free and allows users to view only analytical data. This would eliminate the need for me to make my own custom reporting using power automate and SharePoint. or give us the ability to take the analytical dashboard and allow it to be mirrored into PowerBI so we dont have to recreate all of the charts and metrics that are being displayed inside SC. #### Reasons for choosing Mitti (by SafetyCulture) The ability to access this application and trial it for free and to perform inspections allowed for us to try before we subscribed. --- ### Electrical Contracting Review - Overall rating: 5/5 - Reviewer: Robbie S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SafetyCulture has been very positive. It is easy to use, saves time during inspections and audits, and helps improve visibility of safety issues across the team. The ability to capture information quickly, assign actions, and keep records organised makes it a practical tool for risk and safety management. It supports a more proactive approach to safety rather than just reacting after problems occur. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SafetyCulture saves time and makes safety management much easier to keep on top of. I like how inspections, audits, actions, and reporting can all be managed in one place instead of relying on paper forms or scattered documents. It helps create a stronger safety culture because issues are easier to record, track, and close out. #### Cons Some setup and template customisation can take a little time at the start, especially if you want the system to match existing site processes. Once it is set up properly, it becomes much easier to use. #### Reasons for switching to Mitti (by SafetyCulture) mobile verison worked way better for the field team and in the office was quicker to access forms and inspections --- ### Safety Culture Positive Experience - Overall rating: 5/5 - Reviewer: Molly S. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive! It's a very dynamic tool that offers a lot of customisability in a way that's logical and easy to follow. It's been easy to roll out and it offers a lot of potential for it's scope of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has a very intuitive user face, it's easy to navigate, the functionality is logical and easy to understand. The inspection tool especially has set the standard for us, it's logic and capabilities are awesome. #### Cons The back end set up can be a little bit messy, and there are some shortfalls in the assignment functions. There's no way to see someone's progress through a module, no notifications for when an assignment has been submitted, and no indicator when an assignment has been submitted but not yet marked. #### Reasons for choosing Mitti (by SafetyCulture) Cost effective, multifunctional, familiarity, ease of use across populations. #### Reasons for switching to Mitti (by SafetyCulture) We were moving away from asite and needed somewhere to hold our BMS. We did not have an LMS before SC --- ### Safety Culture - User Friendly System - Overall rating: 5/5 - Reviewer: Harry B. - Verified reviewer: Yes - Industry: Utilities - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Setting up new users is easy and requires little training due to the systems simplicity. Templates have many different customisation options and provides what we require. The monthly user price is reasonable and it is easy to add new users. Whenever i have had an issue, the customer support is very helpful and fast at responding to my enquiries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very easy to use. We mainly use it for reporting and tracking, auditing, inspections, and for our compliance requirements. audits and inspections can have required signature boxes for when signing the document is required. Schedules for inspections and audits can be set us to ensure risk and safety management is upheld. #### Cons All users can see the issues section on the system. A way to make this for certain people only would be useful, similar to inspections completed. #### Reasons for switching to Mitti (by SafetyCulture) The previous system wasn't as easy to use and was very slow compared to safety culture. There were also less customisation options and the app wasn't user friendly. The price was similar but safety culture provides better value. --- ### amazing and easy to use - Overall rating: 5/5 - Reviewer: ALEX J P. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Safety Culture has been very positive, particularly in terms of simplifying site compliance and improving visibility across jobs. The platform is easy to use, especially through the iAuditor app. Completing inductions, checklists, and site reports on a phone or tablet is quick and efficient, which makes it practical for teams working on-site. The ability to upload photos, notes, and compliance records in real time helps ensure nothing gets missed and reduces back-and-forth later. From an admin perspective, having everything centralized is a big advantage. You can track submissions, approve inductions, and monitor compliance without needing multiple systems. It also improves accountability, as it’s clear who has completed what and when. There are a few minor drawbacks. Sometimes users need a bit of guidance when first using the app, and if site processes aren’t followed properly (e.g. incomplete uploads), it can create delays. But that’s more about user discipline than the platform itself. Overall, Safety Culture is a reliable and effective tool for managing safety, compliance, and reporting—especially for businesses with field teams or multiple job sites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stands out most about Safety Culture is how much it simplifies and streamlines compliance across sites. The biggest advantage is the ease of use through the iAuditor app. Being able to complete inductions, checklists, and reports directly on-site—while uploading photos and notes in real time—makes the whole process fast and efficient. It cuts down paperwork and reduces the chance of things being missed. Another major plus is the visibility it gives. Everything is centralised, so you can quickly track who has completed inductions, what jobs are compliant, and what still needs attention. That level of transparency really helps with accountability and follow-ups. It also improves communication between the field and the office. Instead of chasing paperwork or updates, everything is already in the system and accessible straight away. Overall, it’s a practical, reliable tool that makes day-to-day site management and compliance much easier. #### Cons One of the main drawbacks with Safety Culture is that it relies heavily on users consistently following the process. If photos, notes, or checklists aren’t completed properly in the iAuditor app, it can lead to delays in approvals or extra admin chasing things up. --- ### Great For Business's - Overall rating: 5/5 - Reviewer: Ron H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SafetyCulture is a highly effective platform for managing workplace safety, inspections, and operational compliance. The system is user-friendly and allows teams to digitize inspections, audits, and checklists, which significantly improves efficiency compared to traditional paper-based processes. Overall, SafetyCulture is a powerful and reliable tool for organizations looking to improve safety management, streamline inspections, and enhance accountability across their operations. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the standout features is its customization. Users can easily build tailored inspection forms to fit specific operational needs, whether for safety audits, equipment checks, or quality control. The mobile functionality is especially useful, allowing team members in the field to complete inspections in real time, attach photos, and flag issues immediately. #### Cons On the downside, some users may find the initial setup and customization process slightly time-consuming, especially when building more complex templates. Additionally, depending on the size of your organization, pricing can become a factor when scaling usage across larger teams. --- ### SafetyCulture: Great with Data Evaluation & Customer Service - Overall rating: 5/5 - Reviewer: Megan M. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have thoroughly enjoyed the system and the ability it gives me to identify items for improvement with our template submissions. Also the ability it gives me on how we can measure data is unmatched! Every year I have been going to the BETTER event which is a great opportunity for me to learn how I can improve my system and learn from other customers how we can utilize the system more effectively! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is unmatched! The employees I have worked with are quick to help me with troubleshooting issues and helping to figure out what works best for my team! The platform is very easy to use and super simple to explain to customer who use it #### Cons I have had some items come up where there is an issue with the system and I hadn't been notified of the issue. We received a note informing us about the issue after we had identified an reported it ourselves, but I would have liked to have been informed about the issue prior to me finding it. --- ### Easy-to-Use Gamechanger for Business Improvement - Overall rating: 5/5 - Reviewer: Jordan B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is extremely flexible and easy to use, without needing to know programming or design. We started using SafetyCulture to help our Quality compliance, and now use it across the business for H&S, Facilities Management, and to help our own staff improve. Over the course of our long-term subscription, we have seen a huge number of positive changes to SafetyCulture and love the proactive approach. SafetyCulture has completed changed the way that our business work and our staff respond to observations and issues. The benefits and ROI have been incredible value for money. We had rarely encountered any issues with SafetyCulture over the three years we have used it, but if we do, the support team always resolve these within minutes either by live chat or over the phone. Highly recommend for all industries. #### Cons Unable to add individual employees working for contractors without an account for each of them, costing additional money. --- ### SC Feature enhancements made perfect for users - Overall rating: 4/5 - Reviewer: Mary C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a very useful tool to our company. after using it for more than 6 years I can see the enhancements that has been added every year. Their engineers listen wo what the users has to say and do something to make the app user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and value for money. It has all the things we need in an app that combines Inspection results documentation and visualisation, Onboarding and Training, Contractor Management and Asset Management. #### Cons They still cannot connect the actual inspection records editable version to an action. Only the pdf and web format is linked, hence, the actions done cannot be printed together with the original record in one document. --- ### Efficient and Reliable Tool for Quality and Operational Management - Overall rating: 5/5 - Reviewer: Yemalla E. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with SafetyCulture has been very positive. It has helped streamline our quality assurance processes, improve compliance, and increase accountability across teams. It is a reliable and scalable tool that supports both operational efficiency and continuous improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SafetyCulture is extremely user-friendly and flexible. The ability to create, customise, and deploy inspection templates quickly has significantly improved our quality control processes. The real-time reporting and visibility across operations is a major benefit, allowing us to identify issues and take corrective action promptly. The mobile functionality is also excellent, making it easy for teams on the shop floor to complete checks efficiently. #### Cons Some of the more advanced features, such as reporting customisation and integrations, can be limited without higher-tier plans. There can also be a learning curve when trying to implement more complex workflows or automations. Additionally, managing large volumes of templates and inspections can become slightly difficult without strong internal organisation. --- ### "TSA's and making changes" - Overall rating: 4/5 - Reviewer: Timothy D. - Verified reviewer: Yes - Industry: Fishery - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with SC is overall good, and I look forward to seeing the other plans being implemented in the future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The emails and the meeting with the SC Support Team take our considerations into account and often make changes to the program, or tell us that these concerns were heard from other users. #### Cons Editing Task Safety Analysis (TSA) templates in SafetyCulture is difficult. If you need to add or remove a step from a published TSA, the system currently requires you to rebuild the entire TSA from scratch. This rigid process wastes time, reduces efficiency, and increases the chance of errors. Allowing direct, incremental edits would significantly improve productivity and make safety management more adaptable. --- ### One tool for all your risk needs - Overall rating: 5/5 - Reviewer: Joshua A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a critical tool in creating a central database for compliance tracking, monthly reporting, and multi-property oversight. I especially like the one on one customer service with my account rep which is critical for troubleshooting issues and getting assistance with new ideas. All while being an affordable option for our business model. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SafetyCulture is the most user friendly tool I've worked with in my professional career. I often compare it to the user experience of using an Apple product. As a risk and safety professional that works in seasonal hospitality user friendliness is crucial to our unique employee base. #### Cons There are a lot of tools that are added which is a great thing, I love that aspect of using SC, but it often feels like the tools should/could interlink in ways that they currently don't. --- ### Safety Culture Improvement Review - Overall rating: 5/5 - Reviewer: Tyler V. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think SC is full of potential. I would love for it to be everything it could be. I think with optimizing every section of the software, it can be. Integrating industry-wide certifications and certification courses (Tappisafe, ISO, CPR, Six Sigma, OSHA, etc), broadening the integration software to include other industry software, creating a warehouse tracking ability for industries to know how many materials are in stock and automatically order more when low, create a review setting for managers to have 1 to 1's with their employees, and reevaluating the organization of templates would really help this software shine. I think industries like software that is easy, intuitive, and powerful with the capability to solve many problems at once. I think implementing these features is what would help SC fit UNIQUELY into that space where other companies fail. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the ease of use for those completing inspections and the simplistic interface within the app and on the website. I like the potential it has to replace a lot of paperwork within the industry and the willingness to receive and implement ideas from customers. The potential it has regarding integrations is where I am really excited! I also enjoyed the quick response from customer support. I would love to turn most/all paperwork and computer interfacing into SC work- between training, ordering, tracking, and auditing. It seems to have the potential to be a one-stop-shop for industry work, and it has the bare bones for it. #### Cons I think the limitations regarding the reporting and tracking and within the audit and inspections are where SC struggles. I think that the complex nature of industrial auditing requires any system implemented to have as much flexibility while maintaining simplistic interfacing as possible. The device limit was a big issue at first as well- everyone having a separate log in that changes with personnel loses out versus multiple stationary devices with the same log in when dealing in an industrial setting. But moving on from that, the logic within the audits and the intuitive nature of the reporting is where I found SC lacking. creating an online template that is capable of capturing specific incidents and track specific metrics while being able to notify is where I think it will shine. Lastly, the permissions within the software seem a bit odd and complex. Template control (making folders, moving templates in and out of folders) should not be locked behind the highest permissions. Permissions should be more customizable than where it is now. --- ### Powerful little tool - Overall rating: 5/5 - Reviewer: Stacey B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with the platform has been positive. I have found the ​safety certificates and contractor reporting capabilities to be very helpful for our team's workflow​ and tracking #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All the different ways of storing and tracking documents. I like how it sends out reminders for when items are 90, 30 days coming due. #### Cons Sometimes they change around the submit feature on items that get added, it was easy having it right below and now it's moved to the upper right side, away from the information getting submitted --- ### Best online inspection solution available - Overall rating: 4/5 - Reviewer: Neale B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use. Uniformed consistent output with data available for analysis. Support services are excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ability to create forms in a uniformed manner is essential to maintaining a standard company look and feel of the output. #### Cons Not being able to export the templates and inspections for documentation in an editable format to a QMS system is a bit limiting for ISO compliance. --- ### Great UI and even better customer support - Overall rating: 4/5 - Reviewer: Jack P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we are satisfied and are grateful for how SafetyCulture has improved our workflow, even the least tech-abled operatives are able to scrape by with the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very easy to learn software/website. Extremely helpful and responsive customer support team. Able to adapt the platform to suit your needs how you see fit. #### Cons It's difficult to complain but the only thing that comes to mind is weird bugs or glitches which result in the system being down. This causes issues for businesses however I do understand it's out of SafetyCulture's control and they do their best. --- ### SafetyCulture review - Overall rating: 5/5 - Reviewer: Toby B. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brilliant, since using it for the first time 20 months ago, it has been a breath of fresh air and they have really found an opening in the market for a platform like this. I'm exited to see the future #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The constant product development they are doing to the platform and how they genuinely bring what they say they are going to do to life #### Cons Having to wait for certain new features, although they almost always delivery, having to wait can be frustrating but for all of the right reasons --- ### Happy customer - Overall rating: 5/5 - Reviewer: Stevie B. - Verified reviewer: Yes - Industry: Fishery - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its positive, ive now been using it for must be 15 years atleast and brought it with me to the Falkland's which i know others have since adopted. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just love how easy it is to use and that if i have any issues help, good help is only a click away. It helps us keep up with compliance #### Cons Being honest, nothing really, i've still to find that thing that nags me. I have had issues but then been able to get help straight away and i can't complain about that. --- ### Great App to do the correct - Overall rating: 4/5 - Reviewer: Robert r. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been using Safety Culture for many years and am happy with the app; I would suggest it to new safety personnel to help them learn to create inspections. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to communicate with tech support and quick response, and when support is needed. Awesome app to use. #### Cons Finding new templates when in a rush to create an inspection, while using a phone app it doesn't offer the same as a computer. ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/?page=2) --- Mitti (by SafetyCulture) Reviews, Pros and Cons - 2026 Software Advice