All InnoMaint Reviews
1-25 of 26 Reviews
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Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
User this product for my Food processing Unit
- Creating Schedule, Task and Check list. - Assigning the engineer and track the task
CONSThe cost of the software is very nominal.
Vendor Response
Thanks for your great feedback! We are happy to say that by next month we are planning to launch the next version of innomaint with lots of features. Our InnoMaint support team is ready to help you... Thanks again!!!
Replied January 2019
Ronald
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Carel Elevators Aruba NV
The Experience for the onboarding and implementation was perfectly processed, with an excellent support team that was always there during the onboarding and after the implementation process.
PROSInnoMaint as a powerful CMMS, that has the capability to carry out the implementation for IOT.
CONSThe end user should be able to create its own reports.
Reason for choosing InnoMaint
innoMaint was the only application that has IOT capabilities
Reasons for switching to InnoMaint
Kissflow is not a CMMS, and the nature of the business requires having an CMMS implemented.
Vendor Response
Hi Ronald, Thank you for the review and rating. It’s our pleasure to be on the frontline of providing advanced solutions to our clients. We’ll rectify the shortcomings in the upcoming releases.
Replied November 2023
Nitin
Food Production, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2021
App needs improvement
Overall experience was okay. Liked a couple of features like tagging option for each.machine and user control.
PROSIt captures most of the requirements we need as a company
CONSEase of use is a challenge, software hangs often, not user friendly with semi skilled staff, connectivity issues, poor support from the company on new features.
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.
Replied February 2022
Saleem
Facilities Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Innomaint as CMMS/CAFM
Innomaint is very simple & user-friendly software which can be configured by System Admins very easily with all latest modules required by FM Industries
PROS*User Configurable*Mobile/App & Web Access*Asset QR Code *Real Time Data*Location Services*Video/Picture Upload for PPM & Calls*Drilldown Dashboards
CONSClient wise configurations has to be improved
Reasons for switching to InnoMaint
For Web & Mobile Access
Vendor Response
Hi Saleem, Thank you for the review and rating based on long-term usage. It’s heartening that our application provides all the modules required for Facility Management. As for client-wise configurations, we’ll pass the feedback to the Customer Support Team.
Replied November 2023
Vinayakumar
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Software Revision
Overall experience is Good, after sale service and customer service is good.
PROSMost of the features are available, some improvements needed
CONSComplication in some area for freshers, it should be user friendly for beginners and experts
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.
Replied February 2022
Joseph
Building Materials, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
User-Friendly and Great application for FMS
we were able to control nd monitor more our service activities which enable us to be more efficient to serve our clients.
PROSInnomaint helped us to integrat a company-wide quality standard with advanced features.
CONSInnomaint is only cloud based application. it cannot operate offline
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Kindly note that we have provided offline work capabilities in our recent earlier releases. For more information, please follow the URL: https://www.innomaint.com/innomaint-version-3-2/
Replied February 2022
Sharad
Security and Investigations, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Sharad K_Majees
1. Maintenance Management for Multiple Client where having AMC contract for long terms basis
PROS1. Preventive Maintenance 2. Report 3. Tickets Assignments to Technicians
CONS1. Distinguish errors while configuration of Contract (Comprehensive and Non Comprehensive)
Reason for choosing InnoMaint
Feature and Ease of Use along with report availability
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.
Replied February 2022
Rohith
Facilities Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great App
Simply Awsome
PROSInnoMaint can Manage and Maintain all your maintenance activities, Easy to Handle.
CONSOverall experience was okay,A bit hard and complex to edit or modify the items
Reason for choosing InnoMaint
Easy to Handle Inexpensive
Reasons for switching to InnoMaint
Bit Expensive.
Vendor Response
Hi Rohith, Thank you for the review and rating. We’re pleased to note that Innomaint helps you manage all your maintenance activities at ease,on an overall basis. We'll always live up to your expectations, for sure.
Replied November 2023
Joji
Verified reviewer
Facilities Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Flexible, Adaptable, User Friendly and Cost Effective
As on date good experience to Monitor, Measure and Manage Day-to-Day Maintenance Operations for the various Facilities and contracts
PROSUser-friendly application and web version also easy to handle for our technicians, Supervisors & Engineers.
CONSReports/analytics are minimum only and good to have a power builder for additional reports and analytics by the customer
Reason for choosing InnoMaint
Flexibility, Adaptability, User Friendly, and Cost-Effectiveness
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.
Replied February 2022
Thinakaran
Textiles, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Very Excellent
We are all very happy.. innomaint software is the best software because user friendly and all functions is very easy then Mapping of goods very useful and easily access... Then customer support very very excellence that innomaint Team.. follow up the customer and rectify the solution, response all are very very excellence... Thank you Innomaint Team..
CONSCustomer support and Innomaint software is user friendly.. so we are like Innomaint..
Vendor Response
Hi Thinakaran, Thank you for the review and rating. We're glad to hear Innomaint is user-friendly and that you find the user experience good. We shall pass on your special credit to the customer support team.
Replied November 2023
Santosh
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Satisfactory
Ticket creation , preventive maintenance management
CONSAlert, email notifications and client management
Vendor Response
Hi Santosh, Thank you for the review and rating. We are delighted to hear that your overall user experience with Innomaint is good. We'll always live up to your expectations, for sure.
Replied November 2023
Lijin
Mining & Metals, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Gemcokati Exploration Private Limited
Good service, Excellent Costumer care, Least downtime.
CONSInitial login screen is bit laggy. Otherwise everything is good
Reason for choosing InnoMaint
Due to the costumer service
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.
Replied February 2022
Ankit
Logistics and Supply Chain, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Innomaint Feedback
It is a good experience so far as of used.
PROSThe user interface of app is good. It is very reliable and efficient in managing tasks and also gives an update on daily basis.
CONSSometimes, the software lags and bugs issue are very frequent. It makes the app a bit slow.
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.
Replied February 2022
Tarlochan
Automotive, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Perfect Software for Maintenance/Preventive/Inventory of machines
We are using preventive of safety functions of machines. It gives lot of support to maintain the machine. Giving regular reminder to all concerned whether they are user of Innomaint or external users. Team is co-operative and giving solutions on priority if any change is required in software.
CONSFlexibilities and team support is impressive.
Vendor Response
Thank you so much for your positive review.
Replied July 2022
Suresh
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Peace of Mind
Stock reconciliation with Field engineers, earlier it used to manual and margin of error was more
CONSLogin a Call/Work order takes time since it is a three step process if the customer is reaching us for first time and asset is not created.
Reasons for switching to InnoMaint
Invoicing and report upload option was not available
Ganapathi
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Efficient way to manage the asset and maintainance management
Its a wonderful product with unlimited companies we can add value for money product
PROSasset tracking with unlimited companies and with unlimited assets
CONSWe dint feel anything is less in this product
Vendor Response
Thank you so much for taking the time to leave a review about our product Innomaint. We're glad to hear that you have been finding our software efficient.
Replied August 2022
Sumit
Facilities Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
One of the tools and user friendly software.
The representatives are supportive and try to provide more information about the product. [SENSITIVE CONTENT] and team are very humble and supportive.
PROSPPM Scheduling is excellent whereby asset are tracked properly.
CONSIt should be more customized as per the FMS business schedule so that FM partner can understand and use the feature of the product with more interest.
Reason for choosing InnoMaint
Not applicable
Vendor Response
Thank you so much for taking the time to leave a review about our product Innomaint. We're glad to hear that you have been finding our software user friendly. Based on FMS business, I ll pass your feedback on to our team.
Replied August 2022
Vimal
Business Supplies and Equipment, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
Delightful experience
Easy to use, Nice User Interface, Good Support, Easy to add asset details, Easy to maintain, Cost effective.
Vendor Response
Thanks for your great feedback! InnoMaint team is happy to hear that you have delightful experience with our product. Thanks again!!!
Replied January 2019
Sooraj
Food & Beverages, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Very good software
Very good, uses simple logic, no hassles
CONSNeed to add cost part in dashboard as a pie or donut chart, with values
Vendor Response
Hi Sooraj, Thank you for the review and rating. We are delighted to hear that your user experience with Innomaint is good. We’ll pass the enhancement request on the Dashboard to our product team.
Replied November 2023
Paruchuri
Food & Beverages, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Overall good
Overall good
PROSFor raising the tickets and tracking the maintenance data
CONSSpare part management and work order need improvement
Natthapong
Venture Capital & Private Equity, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
My feedback
- Tracking and information of each item is good and easy to use.- Support team is good
CONSA bit hard and complex to edit or modify the items.
Vendor Response
Hi Natthapong, Thank you for taking the time to leave us a review. We’ll accommodate your feedback in upcoming releases.
Replied November 2023
syed
Medical Devices, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
services
excellent
PROSease of use, listing of equipment, work orders,
CONSequipment listing duplication,not detected
Vendor Response
Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.
Replied July 2022
Nirmal
Utilities, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Required Implematation
Required Implementation.Purchasing Process
Vendor Response
Thank you for taking the time to leave us a review.
Replied November 2023
Govind
Facilities Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Your support team is very good and excellent
My experience with software and support team is very good and your support team have very good knowledge about software and they are very cooperative. I am fully satisfy with your support.
PROSThis is a easy to use and user friendly software.
CONSAll features are good in the software and overall this is good software
Vendor Response
Thank you so much for taking the time to leave a review about our product. We are glad to hear that you have been finding our software easy to use and user friendly.
Replied August 2022
Harish
Industrial Automation, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Wonderful software for Asset Maintenance
Useful to Maintenance team
PROSAsset PM Schedules and Asset History & Performance.
CONSWe are waiting for IOT dashboard for MBD plant.
Vendor Response
Thank you so much for taking the time to leave a review about our product Innomaint. We're glad to hear that you have been finding our software wonderful. Based on IOT dashboard for MBD plant, I ll pass your feedback on to our team.
Replied August 2022