Limble CMMS vs SmartServ

Limble CMMS has 113 reviews and a rating of 4.84 / 5 stars vs SmartServ which has 60 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.84 / 5 (113)
4.58 / 5 (60)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 27, 2021
September 14, 2021
Pros/Cons
  • Pros

  • Other than the ease of implementation and use, which by itself is already worth forking out the money to use this as a company's CMMS tool, their customer support is just next level.
  • The software is great and the customer support even better.
  • Cons

  • Need offline access, shouldn't sign out on mobile so often.
  • I still struggle with setting up the maintenance intervals with regards to hour metre readings. I have not seen an entry for periodic hour metre registering to keep track of the next schedule.
  • Pros

  • The 24/7 customer support is also a huge benefit, as other programs that I looked at do not have that.
  • Customer service is great. Any time I reached out to them they were responsive and fast.
  • Cons

  • When the system locks up it makes it very difficult to maintain a steady work flow. Technicians have experienced the same thing in the field.
  • The developers are trying hard to improve it. Report function is useless.
Pricing Range
Product Demo
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48 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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