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MaintainX vs MEX Maintenance
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.2 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.6 / 5
4.2 / 5
Last Review Written
March 25, 2025
April 23, 2024
Pros/Cons
Pros
- The work order request feature has truly streamlined out abilities as a team. We have great communication with our requesters, increased our completion speed, and provide better customer service now.
- This is a wonderful and useful program for any corporation and I would highly recommend it.
- It was very easy to move all my equipment and assets over. They offer amazing flexibility in the ways that you can set up your work orders.
Cons
- There are not many, if any negative thoughts I have for this app.
- Sometimes when i start a problem report the page flips before I finish it.
- Notifications And annoying popping up every 2 seconds.
Pros
- Integration into other business systems seamless. Support excellent not only software issue related but good training support.
- Marvelous- this is because, working with MEX make my work very easy and finish up is great.
- This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable.
Cons
- This in it self is rather cumbersome & time consuming, or else I am doing something wrong.
- Minor logic linking between filled sections is missing.
- Unable to remove unwanted tabs in 'Asset Details' (may be user fault on our end).
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
202 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
