Maintenance Connection vs MAPCON
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
3.8 / 5
Value for Money
4.3 / 5
4.2 / 5
Customer Support
4.6 / 5
4.6 / 5
Functionality
4.4 / 5
4.1 / 5
Last Review Written
September 24, 2024
November 24, 2021
Pros/Cons
Pros
- Ease of use / strong customer support / many great features and functions. I also like the ability to manage and communicate with Maintenance personnel.
- It has a lot of modules that are very helpful and the history of assets are such a plus. Scanning parts is easy and helps in our accounting procedures.
- We are looking at her maintenance needs, this was one of the best applications that we found it was super helpful to use and we really enjoyed it.
Cons
- The documentation module doesn't work as it should, a user should be able to cut and paste data into the program without losing the formatting of cut and paste.
- We went from sheer terror to desperate frustration to absolute elation.
- I dislike the inability to open more than one work order at a time.
Pros
- It does everything that I need, it's perfect for our small company, yet can upgraded and customised to accommodate growth. And best of all, very reasonably priced.
- The Report menu and the ability to create/edit reports to fit everyone's needs was very good. The menus were very functional, they were easy and quick to move through.
- In fact, in working with them, they have released new versions that have included suggestions we made to them. It's a good product with great support, would recommend to others.
Cons
- Reports can be confusing to navigate what you are looking for.
- Our current software is very outdated, as it is almost impossible to access from off site. It is very costly to upgrade to the newer web based version.
- You can not type in fields, you have to use the drop down key.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
45 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
