MaintiMizer Software


MAINTIMIZER from Ashcom Technologies is a computerized maintenance management system (CMMS) with integrated enterprise asset management (EAM) solution capabilities. The solution comes in three different variants based on their deployment methods - MaintiMizer BlackBox2 which is a hardware connected CMMS equipment, MaintiMizer Web Edition and MaintiMizer Online Edition. The latter two editions are available as a Software-as-a-Service (SaaS) based model.

MaintiMizer Web offers six modules for managing maintenance activities, each of which can be opened in the dashboards to keep important information centralized. MaintiMizer solutions include the complete set of modules to manage work orders, track inventory, vendor and purchase orders, preventive maintenance, and timecards. The solution seamlessly integrates with popular ERP systems like PeopleSoft, JD Edwards, SAP and Primax.

MaintiMizer is a scalable solution that can be customized to serve various industry verticals including manufacturing, food & beverage, automotive, construction and engineering.

Equipment details
Equipment details

Equipment details

Home page

Home page

Inventory

Inventory

PM/equipment overview

PM/equipment overview

Purchase order

Purchase order

Work order

Work order

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000



85 Reviews of MaintiMizer

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 85 reviews

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Kensei from Kleen Test Products

Industry:  Manufacturing

Number of employees:  1,001-5,000 employees

Ease-of-use

Customer support

Functionality

October 2018

many features,

Pros

has many options like keeping time, cost center, parts lists, parts orders, communicating, preventative maintenance.

Cons

only works in industry is everyone utilizes it. if your administrator doesn't allow certain options, its kind of pointless. if no one else is using it to communicate, then you're not using to it to its full potential. don't think only one person and use it and that's fine, unless you work by yourself

Review Source

Nate from Sheridan Books.

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Use this program every day at work, frustrating every day.

If you mean Maintimizer then no real benefits, would have rather stayed with the old version.

Pros

Spell check. With the old version only two fields could be used when searching for parts this version allows many fields.

Cons

Where do I start. Not being able to delete or change part numbers is huge, I can see keeping the old numbers for accounting but the stockroom part of the program should allow these functions. When we get rid of a piece of equipment and zero out the inventory and set it to inactive these parts still come up if a zero stock report is ran. Sometimes the parts search does not work. The print part of the program is set for European paper not American so printing is a pain, could have been set for 8X11 which would work for both sizes. Cannot set the number of days to print for receivers, the default is set for the past week but we print for 1 day so we have to change the date each time we print. When the program was set up the date range was set and I was told this could be changed later, when I asked to have it done I was told it would involve a change in the software and we would be charged for this, give me a break. The receivers are for some odd size paper and are laid out in a way that wastes a lot of paper. each time we print one we have to take extra steps so it will print in a usable/readable manner. Purchase orders are also laid out poorly and waste paper, why print one page when you can print three, right. Does Ashcom own stock in a paper company? Have given up on getting any help when we have problems, we just find work arounds. Have not had issues like this with other software I use, so I don't think its me.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

August 2018

Hi Nate, We're sorry to hear that you were not satisfied with your MaintiMizer experience. We've reached out to you and will try everything in our power to remedy this situation. Our support team was recently was on-site at Sheridan Books and the employees attending the training had nothing but positive things to say about MaintiMizer. We know it's impossible to please everyone but we'll still keep trying.

William from Mayville Engineering Company

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Use this every day and it seems things get changed at times making task more difficult.

It is easy to set up PMs and generate. It would be helpful in setting up inventory also. Management likes the report on the front page.

Pros

There is a lot of information that can be entered to aid with finding what you need later. I like the way the home page is set up.

Cons

It can be difficult to find some of the fields when you need to add something. There are issues with picking dates from the calendar.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Hey William, thanks for giving MaintiMizer a review! We're glad to see that you like our interface! We think it's very handsome! MaintiMizer is always evolving, because we're continuously adding features and improvements. If you ever need help navigating our new features please feel free to give our support team a call. They're happy to help! Thanks again William, we look forward to working with you and Mayville Engineering now and in the future!

Wesley from Bodega Bay Public Utilities

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Up and running in no time

Pros

Price is right and the program is very easy to get up and running. Support has always been able to help when needed

Cons

Some areas of the program are very hard to use and the instruction manual doesn't help much. Support is good when called

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Wesley, thank you! We appreciate you taking the time to give MaintiMizer a review. We're glad that you find MaintiMizer affordable and we agree, our support team is pretty awesome. With that said, if you find certain areas more difficult to use our support team should be able to give you a walk through. If you would like even more clarity on certain modules we do offer in-depth training. Thanks again Wesley, we look forward to working with you and the rest of Bodega Bay Public Facilities.

William from Fehrer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

System is user friendly and easy to use

Learned new system and its functions

Pros

Maintimizer is easy to use and all menu options are laid out in a good format. Inventory function is also user friendly.

Cons

PM system needs added functions. Would like to have it where when a PM is closed and you have 2 overdue PM's for the same item it should prompt you to close the older PM's out.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Hi William, thanks for the review! We put a lot of our resources into maintaining MaintiMizer's ease to use, so thank you! We also appreciate your suggestions, we're continuously improving MaintiMizer and this is a helpful recommendation. We look forward to working with you and the rest of Fehrer!

Jake from Pine Rest Christian Mental Health Services

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Quick to respond to issues, feature-rich solution.

Able to monitor and report on maintenance issues easily.

Pros

Multitude of options and features. Support is quick to respond to tickets. Web based portal allows flexibility when logging in from different devices on or off site.

Cons

Mobile platform is not user friendly, MS tablet PCs underwhelming performers. Didn't live up to the hype, ended up moving away from mobile licensing and adopted using the web portal on iPads instead. If an atypical issue was encountered support would sometimes respond along the lines of, "well, it works for everyone else..." Wish the GUI was more modern.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Jake, thanks for taking the time to write a review for MaintiMizer. Glad to see that, overall, you've had a positive experience with our CMMS. The mobile version of MaintiMizer and the GUI of MaintiMizer is something we're continuously improving and tweaking. We'd love to hear more about any atypical issues you may be having. Thanks again, we're looking forward to continuing our relationship with Pine Rest Christian!

Todd from Tosoh Quartz

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Entering WO's into system, and giving out Pm 's to Techs on a daily basis.

ease of knowing what you put in comes out the way it should

Pros

Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building.
Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.

Cons

PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Todd, thanks for reviewing! We're happy to see that you agree MaintiMizer is a breeze to use! We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that! As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution. Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!

Kimberly from McNaughton & Gunn Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Good experience

We have been able to maintain a great Work Order and Preventive Maintenance program to meet the needs of our company.

Pros

Ability to maintain a history, run reports, create inventory parts lists and locations, create a good Preventive Maintenance program.

Cons

When entering a new part number, it does not prompt you that a part number already exists until after you input all the information, when entering dates they have to be specific example: 10/25/2017, it does not auto correct if you were to put 10/25/17.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Kimberly, thanks so much for taking the time to write MaintiMizer a review! We're glad to see that your organization was able to implement a successful Preventative Maintenance program with MaintiMizer. We look forward to continuing our work with McNaughton & Gunn. It's always a pleasure! Thanks again and Happy MaintiMizing.

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Decent software, but not as customizable as we need.

Generally it is a way for maintenance related requests to be submitted and completed by users in the organization. It also generates PM schedules and tracks their completion rates which we use to audit our efficiency internally and to our customers.

Pros

Inventory can be maintained and adjusted either by the technician or the administrator. The PM schedule can be set up and maintained fairly easily.

Cons

Once information has been put in, you can't delete it even though it no longer applies. The parts list continues to grow even if one part number is replaced by another.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Thanks for taking the time to review MaintiMIzer! We're glad that you are successfully utilizing our CMMS. We are a little wounded that you didn't find it as customizable as you wanted, we do offer custom programming so we can effectively make MaintiMizer as malleable and versatile as need! I've messaged you my contact info in case custom programming is something you'd be interested in. Happy MaintiMizing!

LinkedIn icon
Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

MaintiMizer is a great CMMS.

Cost tracking. Job tickets. Job logs. Maintenance procedures. Great system.

Pros

It has all the features we require and is very easy to use. It's very easy to track how much time/money is spent on an asset to complete cost benefit analysis and figure out what we should fix and what we should replace. All of our staff (technical and non-technical) can easily use the software. Their technical staff is very nice to work with. They know us by name.

Cons

MaintiMizer has grown over the years. We've had issues with it, but their staff have helped us very quickly. The current version has no issues for us.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Thanks for the review! We're very excited to see that you are loving MaintiMizer! We love it too! One of our employees has even got the MaintiMizer logo tattooed! (Not really, but everybody in the office wants him to do it. C'mon Matt, it'll look cool.) Thanks for MaintiMizing!

Michael from London Public Library

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Simple system, customer service is good. Does what most people look for in a system.

Pros

In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

Cons

Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Hi Michael, thanks for taking the time to review MaintiMizer! We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot! To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do. Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu. Thanks for using MaintiMizer Michael!

Ron from D127

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

It has been good, very helpful when I call and need help, training has been great

I am able to track Wo and Pm and inventory

Pros

It tracks my Wo and Pm and assets, im able to to see who did what Wo and see real costs. I also like the inventory aspect to the system as it gives me Min and Max for reordering.

Cons

Sometimes it is hard to find the place in the program, to get it to do what you want. Confusion in the titles causes issues with other users. Without proper training the program is hard to use.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Hey Ron - thanks for using MaintiMizer and thanks for the review! We're glad to hear that you've had a positive experience with our CMMS. Like any other powerful software, new users may find the capabilities overwhelming but we're always happy to give training and support!

Taylor from Sika Corp.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Customer support is great and has a very quick response.

Logs data relevant to machinery.

Pros

The system accurately logs our data that we need. As long as we know the right query we can access that data.

Cons

If the data isn't enter just right or, the query isn't set up just right good luck getting the data you are seeking. Entering data is very time consuming.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Hi Taylor! Thanks for taking the time to write MaintiMizer a review! It looks like that you're satisfied with MaintiMizer, but not a bona fide MaintiMizer lover like most of our other users. If there's anything specific we can do to improve your experience, or any support we can offer, I'd be glad to help! I sent you my contact info. Thanks again for using MaintiMizer and giving us a review!

Jill from Magruder Hospital

Ease-of-use

Value for money

Customer support

Functionality

July 2018

For the most part the software does what it is intended to do.

Pros

Easy to use for guest users.
Information is readily accessible.
Quick comprehension of website by department staff .

Cons

I have issues with the reporting process, very cumbersome and I am not able to get the required information as needed.
Also sometimes the website will stall.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Jill, we appreciate you taking the time to review MaintiMizer! It's awesome to see that, overall, you are pleased with your experience. As far as the reporting process and website, we'd love to hear what exactly your issues were. I sent you an email so we can open a dialogue about getting your issues resolved!

LinkedIn icon
Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I found it fairly easy to navigate the system

Pros

It is easy to understand. Fairly simple to add data. Navigating within the system is simple. The clarity of roles and role rights is helpful. As long as the system is set up correctly initially it is a great tool.

Cons

It can be a little tedious to make changes. If the initial setup was not done properly it can be difficult to navigate some of the information previously entered. On the plus side Ashcom will assist with making changes.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

We appreciate you taking time to give MaintiMizer a review! We're glad to hear that you are finding MaintiMizer easy to use and our support staff helpful! One of our points of emphasis as a company is to make sure that our user experience is as pleasant as possible, which is why we focus on those two areas so intently. Thanks again and happy MaintiMizing!

LaVerne from G.A. Richards

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Clas room , hands on training is the best way to learn the system. The manual is not very good

It keeps track of all my inventory and the tool rooms inventory. I have just started to get into the P.M.'s and really having trouble understanding what is in the manual. The manual is not written for a person that has never used the system before. It could be more user friendly.

Pros

Easy search and save options. Customer support and all the Maintimizer staff are nice and easy to communicate with.

Cons

You do not make it easy to correct an item or remove an item if a mistake was made entering. That is one thing that I would like to see changed in the future.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

LaVerne, thanks for taking the time to give us a review. We're glad that, overall, you're having success with MaintiMizer. Regarding your concerns about removing an item from MaintiMizer, it's intentionally difficult to do because we want to avoid any accidental deletion of integral company records. A lot of MaintiMizer systems are accessed by many employees with many different roles, this helps to avoid any critical errors. Thanks again for the review LaVerne! Please feel free to reach out if you'd like to learn more about how to fully utilize MaintiMizer.

Shelley from Columbus State

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I've used Maintimizer for 26 years and we currently are using the web version

It's ran our preventive maintenance and work orders for the past 26 years and I've enjoyed using it and being the administrator of the program.

Pros

The affordability of this product is great. Our company is soon changing to a new CMMS system but from what I've seen it does not do much more than Maintimizer and it's much more costly

Cons

I think that the customer support could be a lot better and online training via webinar would make training easier and more affordable.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Thanks for the review Shelley! We're sad to hear that your company has decided to move in a different direction, but we've truly enjoyed working with you over the years. It sounds like it's out of your hands but if there's anything we can do to improve your experience with MaintiMizer we'd be happy to help! Thanks for MaintiMizing and good luck going forward!

Brian from Syngenta

Ease-of-use

Value for money

Customer support

Functionality

July 2018

great product to use

Pros

Good set up for use. Able to keep track of a lot of stuff. Has many tools to use and can be a great ordinary use.

Cons

Some of the drop downs could be more user friendly. It looks a bit over whelming to a new user so that could be smoother.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Thanks for taking the time out of your day to give MaintiMizer a review! We're glad that you're finding success with MaintiMizer! We know MaintiMizer can seem overwhelming but that's only because of the many features and capabilities we've packed in! If you ever need help navigating or wonder, "Hmm, what does this button do?" Feel free to contact support and we'll be more than happy to help.

John from THSD 214

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Very solid and easy to use software.

Allows us to easily capture our annual cost of maintaining 2.6 millions square feet of buildings.

Pros

Very user friendly. Most of our user's have limited computer skills yet Maintimizer is designed to accommodate everyone. The software is mature and well thought out.

Cons

I honestly can't think of a single shortfall in the software. That said we don not use PO's, Inventory, or the timecard function.

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

John, we appreciate you taking the time time to give MaintiMizer a review! We're thrilled to hear that you couldn't find a single shortfall in our software. Our app developers are now requesting vacations. We look forward to continuing our work together John!

Jeremy from Byrnedairy ICC

Ease-of-use

Value for money

Customer support

Functionality

July 2018

The company I work for pays for maintimizer and I enjoy the product

Pros

ability to look up old POs and work orders and the ease of generating PM work orders that is pretty much all I use the software for

Cons

a lot of features that I don't use I only do pms purchase orders and work orders on the software so I do not use the software to its fullest extent

Review Source: Capterra

Response: Ashcom Technologies, Ashcom Technologies

July 2018

Hi Jeremy, thanks for taking the time to write us a review! We're glad that MaintiMizer does everything you need it to. Feel free to reach out If you'd like to find out more about MaintiMizer's other capabilities


Displaying 1 - 20 of 85 reviews