--- title: "Eptura Asset Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Eptura Asset. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Eptura Asset is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/managerplus-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/) / [Eptura Asset](https://www.softwareadvice.com/cmms/managerplus-profile/) / Eptura Asset Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/managerplus-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/managerplus-profile/alternatives/) # Eptura Asset User Reviews ## Reviews summary - Overall rating: 3.9/5 - Total reviews: 204 ### Secondary ratings - Ease of use: 3.7/5 - Customer support: 3.7/5 - Value for money: 3.3/5 - Functionality: 3.6/5 ### Rating distribution - 5 stars: 71 reviews (35%) - 4 stars: 84 reviews (41%) - 3 stars: 26 reviews (13%) - 2 stars: 11 reviews (5%) - 1 star: 12 reviews (6%) ### Most mentioned pros - All of my work is done on Eptura Asset and I enjoy all of the features of the program. - It has helped streamline our asset management and minimize downtime across all our sites. - Having a centralized system to manage a large variety of assets, spread out geographically, while allowing for a uniformity of service protocols within the company is helpful. ### Most mentioned cons - I don't like when I am told "tell us what you need and pay us, and we can create the dashboard you need." - I have even spoken with tech support and they cannot give details as to how many of their calculations work. - It couldn’t not works for the basic needs of a big warehouse. ## Eptura Asset customer reviews Showing reviews 1-25 of 204 (page 1). ### Eputra- Great program that will help your company operations out - Overall rating: 5/5 - Reviewer: Braelyn D. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would describe my experience with Eptura to be a solid 8/10. I think it can do great things for a company in terms of organization, but it can be a very hard interface to understand for a first-time user. Not sure if there is an onboarding program that could be used for first time users? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use interface that has simple but effective ecosystem in place for a operations team. It can be viewed by multiple people, and information can be shared quickly. I like how the hierarchy is set up. #### Cons Sometimes new Assets being entered via the import list have red fields when being reviewed. There should be like an override button to automatically add a category to the list without having to contact an administrator. --- ### Streamlining Asset Management Through Visibility, Reporting, and Customization - Overall rating: 4/5 - Reviewer: Travis B. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Eptura Asset has been very positive. I appreciate the platform's ease of use, robust reporting capabilities, and customizable configuration options that allow organizations to tailor the system to their specific needs. The built-in BI dashboards provide valuable visibility into asset performance, maintenance activities, and operational metrics. From my perspective managing multiple client accounts, one area for improvement would be the ability to consolidate reporting and dashboard data across multiple environments. A centralized reporting solution, such as a Power BI integration that can aggregate data from multiple accounts into a single dashboard, would provide greater visibility and make portfolio-level performance analysis significantly more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Eptura Asset is intuitive and easy to use, with a modern web-based interface that makes navigation simple. I particularly appreciate having asset information, documentation, maintenance history, and related data centralized in a single location, which improves efficiency and visibility. #### Cons One area for improvement is the attachment size limit for documents, which can create challenges when storing larger facility-related files. Additionally, having a centralized document library at the facility level, where users can view and access all associated documents in one location, would improve document management and accessibility. #### Reasons for choosing Eptura Asset In my opinion, Eptura Asset was the better fit for my needs because it provided stronger asset management, reporting, and customization capabilities than MaintainX. --- ### Eptura - eh' ¯_(ツ)_/¯ - Overall rating: 2/5 - Reviewer: Adam G. - Verified reviewer: Yes - Industry: Construction - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If I had to do this again, I would pick a different CMMS that can work with our industry and specific business needs. Eptura is too surface level, and the developers do not want to cater to customers specific needs. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros a platform that allows us to track assets, workorders and preventative maintenance, etc. Improved how our team manages work orders and assets. #### Cons The platform is not user-friendly or intuitive. It requires extensive training and ongoing attention for users to fully understand and navigate Eptura's functionality. If the few people on our team left today everyone else that follows would be lost. We are not developers, we are facilities. It is not a tech is not typically a strength for most folks in our industry. The system also appears to be designed with a stronger focus on industries like fleet management and logistics, making it less adaptable to the workflows and operational needs of businesses in other industries. Throughout implementation and continuing to the present, we've frequently been told, "The system can't do that," whenever we've asked questions or suggested workflows that better fit our business. This has been especially frustrating because the product was sold to us as being "fully customizable." While certain fields can be customized, the workflows themselves are largely fixed, which significantly limits the platform's flexibility. The Feature Request process is also ineffective. It feels like customers are submitting requests into a black hole with little visibility, communication, or evidence that feedback is being reviewed or acted upon. In addition, we've experienced frequent bugs and user interface issues. It's common to have to refresh pages, log out and back in, or repeat actions just to get the system to function properly, which disrupts productivity and creates unnecessary frustration. #### Reasons for choosing Eptura Asset Eptura sold us the moon. We were under the impressions that we could build out the software to meet all of our needs and make changes as needed. That has not been true --- ### Strong foundation, but requires significant administrative effort - Overall rating: 3/5 - Reviewer: kaitlynn p. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Eptura Asset has become an important part of how our Facilities team manages work, but it took a considerable amount of setup, testing, cleanup, and process development to get it there. It provides a strong foundation for tracking assets, work orders, inspections, preventive maintenance, documentation, and accountability. However, the platform is not as intuitive or automated as it could be, particularly for reporting and ongoing system administration. Overall, it is valuable once it has been carefully configured and supported by strong internal procedures, but the amount of manual management required keeps me from rating it higher, and I still don't feel as if our team has reached the point I would like it to. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Eptura Asset gives us one centralized place to manage work orders, preventive maintenance, inspections, assets, documentation, and follow-up. It has helped our Facilities team create more consistent processes and improve visibility into who owns each item, what is still outstanding, and where additional follow-up is needed. I also appreciate that the system is flexible enough to support different asset types and workflows as our facilities operations continue to grow. #### Cons The system requires a significant amount of administrative oversight to keep the information accurate and useful. Many of the workflows, fields, and reporting options are not very intuitive, so our team has had to create detailed internal processes and workarounds. Reporting is especially more difficult than I would expect from an asset management platform, and it can be challenging to pull complete, usable information without additional cleanup. Some parts of the interface also feel dated, and the different modules do not always feel fully connected. #### Reasons for choosing Eptura Asset it seemed like the better solution, if workplace and asset were able to speak to each other like we were told, but they were never able to so we are right where we started #### Reasons for switching to Eptura Asset They weren't meeting our needs, were too mechanical or parts based --- ### Product good support is troublesome - Overall rating: 4/5 - Reviewer: Joseph B. - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. only been using for little more than a year so far but it has been good. dont like that my customer success managers have changed and now i cant get in touch with anyone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Asset is an easy-to-use program that's simple to navigate. the pages are laid out so that work flows smooth #### Cons i dont like having to attach the same maintenance plan to each asset. i have ran programs where you can creat a plan and attach assets to it. #### Reasons for switching to Eptura Asset Hippo is no longer supported. they went out of business --- ### The more you learn the better - Overall rating: 4/5 - Reviewer: michelle t. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. At first adding the assets was a little difficult especially if you needed to edit it. After a little more training it is getting easier. The training videos really help #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The in depth tools are great. You can really go into details on your assets and monitor what is going on with them. #### Cons Trying to maneuver around was a little difficult at first. The switch over to eptura from the hippo cmms system was not a great experience. There was a lot of mix up. It was very time consuming. #### Reasons for switching to Eptura Asset There was going to be no more hippo cmms --- ### Asset review - Overall rating: 3/5 - Reviewer: CAROLYNE W. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall just okay. Our implementation teams have been great, however, I feel we were sold the Moon and delivered Pluto. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The work order management side of Asset is easy to use, makes assigning tasks quicker and the status column is helpful. #### Cons Not being able to delete things is frustrating and Asset is centered around Fleet companies making it not user friendly for facilities. There are options to track maintenance around vehicles but not HVAC? --- ### Express pProgram - Overall rating: 5/5 - Reviewer: Lee W. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a great software program to work with. Ireally enjoy the ease of use. The mobile app is great on the go. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. also, the help that's given online is also a great thing. Overall, the program is very easy to us and understand. #### Cons The recurring pm generating. I've had to reset the % to create work order. The request portion of the software works really well and is easy to use the QR code to summit order. --- ### Facilities maintenances coordinator - Overall rating: 4/5 - Reviewer: Colby G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After learning and making the transition from hippo to Eptura it has been a great upgrade and looking forward to learning more and using Eptura its full capability #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Eptura asset is great communication resource to communicate thru out the company and keeping everyone on the same page. #### Cons I struggled when we went from hippo to eptura. Had to go threw alot of work orders and fix them. It took awhile to get things straight --- ### Asset Hierarchy 30,000 foot view - Overall rating: 4/5 - Reviewer: Joe E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm just now beginning so I don't have a ton of experience yet. What I do know, I'm excited to dig in and start building my CMMS #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Explanation of the different levels. I was a bit delayed logging in so I'm hoping it can be re-played #### Cons The information was very rapid fire. I found myself trying to process what was just said without a whole lot of absorption. --- ### Slow and cumbersome to use - Overall rating: 3/5 - Reviewer: Dale H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. keeping track of assets and running costs its better that previous versions but still doesn't appear to be designed for our industry. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros not easy to use a lot of things cannot be done or do not work in same way as previous versions #### Cons Does not integrate with tablets as well as we were assured it would, still slow and sometimes have to restart in order to see anything that was done recently. Works but .... still a lot of features that we requested are not available or do not work as we would like. #### Reasons for choosing Eptura Asset $$ plus we had already been using it for several years before I arrived #### Vendor response Dale, As tough as it is to hear about these issues we sincerely appreciate you bringing them to our attention. Our goal is to give you a product that you love and your feedback helps us do that. We'll be in touch! -Nicholas B. Customer Marketing Manager Replied August 2021 --- ### Getting everything done in one place - Overall rating: 5/5 - Reviewer: Gayla N. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall we have had a positive experience #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros That everything we need to track the work done, parts used, labor added is in one place (there is a section for each item we need: work orders, purchase orders, assets, dashboard for managing etc.) #### Cons That I can't search a part from the notes section on the part number itself --- ### The software works well. Set up was difficult. Accounts payables has issues. - Overall rating: 4/5 - Reviewer: Tony H. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered The software overall works well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like the software and its capabilities. I have used the software 10+ years and recently switched to Lightning from Classic. #### Cons It's nearly impossible to talk to a person. Our contact person for set up would take several days or weeks to reply.We are still having issues with Manager Plus accounts payable for 6+ months with our original renewal quote not being honored. A difference of $225.00. --- ### Meant for vehicle fleets, but widely applicable - Overall rating: 4/5 - Reviewer: John G. - Verified reviewer: Yes - Industry: Maritime - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros [SENSITIVE CONTENT] is a fantastic account manager. She has always been available and determined to help us solve problems and answer any questions. #### Cons Inventory management is not as user friendly, accessible, or well rounded as we were hoping for. That being said, we still have a lot of implementation to do. --- ### manager plus - Overall rating: 3/5 - Reviewer: Aaron L. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros cost for what we were needing, the preventative maintenance schedules #### Cons integration, customer support, have to use classic vs lighting for certain reports options etc ease of use. was told fuel import would flow alot better than it does #### Reasons for switching to Eptura Asset needed a program that was supported --- ### Manager Plus review - Overall rating: 4/5 - Reviewer: Shannon W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. In house cost saving compared to out of house work completed #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Ability to track work orders cost and mechanic efficiencies #### Cons customer support is not there only been contacted twice and was only when renewal was up and i questioned the support provided for the price increase. #### Reasons for choosing Eptura Asset seemed real user friendlyand was promised lots of support. --- ### ManagerPlus - Overall rating: 3/5 - Reviewer: Rick C. - Verified reviewer: Yes - Industry: Utilities - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our trucks are being maintained on a regular basis. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Periodic Maintenance module is excellent! #### Cons Inability to change work order layout on our own. Everything must go through ManagerPlus at an additional charge. #### Reasons for choosing Eptura Asset Committee decision --- ### Honest Review - Overall rating: 4/5 - Reviewer: Carissa G. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is alright. I would want some changes to suggest to other people. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I enjoy that it schedules work orders and that I can track our inventory #### Cons It is very slow. The user interface is not the easiest to learn and work around. When creating work orders it can be a little slow and time tasking when trying to add parts. --- ### Manager plus review - Overall rating: 3/5 - Reviewer: Brian V. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would aay over all I like it but it needs improvement especially for what it cost. It surely is not super fast either it seems to need to buffer an awful lot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Pros are that it is easy and quick to input data I like the most of the features offered. #### Cons I hate the bi it is extremely complicated and difficult to modify and use. To add the information that I want out of the program is not as easy as the old software. You have made it way too over complicated and time consuming. --- ### I am not able to get a hold of anyone. - Overall rating: 4/5 - Reviewer: Christopher M. - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have reached out to Sales, Support, and Customer service. I have left messages, I have emailed, and I have called. No one ever seems to answer the phone, reply to my emails, or voicemails.I can only wonder why that could be considering this software has been bought and passed around from company to company 3 times over the past 3 years. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It's cloud based and it is easy to navigate the menus. #### Cons It loads slow and doesn't always load the correct windows or reports. --- ### Needs love from dev, can't get any. - Overall rating: 3/5 - Reviewer: Greg S. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Software was quick to implement, easy to train. #### Cons Doesn't integrate with many industry standard tools, reporting isn't intuitive. System is labor intensive without integration and getting any sort of support is atrocious. --- ### ManagerPlus Review - Overall rating: 5/5 - Reviewer: Pamela M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. GREAT #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OC AND REQUESTS ARE VERY USER FRIENDLY AND VERY HELPFUL FOR TRACKING ISSUES #### Cons LISCENCING FOR USERS OC WILL BE VERY EXPENSIVE #### Vendor response Thank you for the 5-star review, Pam! Nicholas B. Customer Marketing Manager Replied July 2021 --- ### ZERO tech support, you're on your own. - Overall rating: 2/5 - Reviewer: Gerald C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Nothing really. #### Cons Expensive software not to have any tech support #### Reasons for choosing Eptura Asset We were already using Manager plus Pro and thought it would be an easy migration. Pro was a far better system than lightning. Also had tech support, not the case now. We now have a Bot for tech support. #### Reasons for switching to Eptura Asset No longer supported --- ### Manager Plus Pro review - Overall rating: 5/5 - Reviewer: Dawn L. - Industry: Utilities - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered I've been using this product for approximately 8 years now. I only use the work order, log and asset modules. We tried using the inventory module, however it does not function they way we would need it to, to serve our purpose. The module for assets is great. I would say it probably stores more info than we actually need. The work order and log modules I basically use on a daily basis. Over all I am satisfied with their functionality. I also like that this program hardly ever crashes or has technical issues. That to me, is a huge plus! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to learn to use and train others. The reporting functionality is great, especially for work order repairs in order to find past work that has been done on our trucks. Able to run log reports for fuel, engine hours etc with ease. Entering work order info is easy as well as entering fuel, mileage and engine hours in the logs. #### Cons I don't like the fact that i have to use my mouse so much when entering work orders. I feel like the task would flow much smoother if I could hit F keys to move to a different tab or drop down list etc rather than having to stop typing to use the mouse to get to the next area I want to be in. I wish I could import spreadsheet data to the log module rather than having to print the spreadsheet and then key it all in manually ( but i hear thats available in the upgraded version ). --- ### Not for manufacturing - Overall rating: 2/5 - Reviewer: John L. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Just not built for manufacturing. Never got any support to make it work. Help was on west coast, we are on east coast. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, it never worked. Never got any help. #### Cons Not built or setup for manufacturing. No service or customer support after 5 PST, we are in CST. Never got help. Reports dont work. Needed downtime dashboard, yo never got one. #### Reasons for choosing Eptura Asset thought it would work #### Reasons for switching to Eptura Asset Escend went under ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/managerplus-profile/reviews/?page=2) --- Eptura Asset Reviews, Pros and Cons - 2026 Software Advice