MAPCON software


114 reviews(4.0/5)
114 reviews(4.0/5)

MAPCON is a maintenance management solution for manufacturing and facilities industries that offers standalone asset management, preventive maintenance, work order management and more. The solution provides mobile apps for iOS and Android devices.

MAPCON allows maintenance professionals to customize the solution and its features depending on the applications required by the users. Key features include a report generator, automatic email notifications, barcode label printing, inventory control, purchase order requests and more. Users can import data into the system from excel files.

MAPCON barcode module helps users integrate fixed assets such as equipment, parts and other movable items with the operations data-collections systems. The barcode technology provides updated information on inventory management, accounting, reporting and operations.

The solution is available to be purchased outright or can be paid on a monthly subscription basis. It can be used for just one site or multi-site enterprises. Support is offered via email and phone.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

114 Reviews of MAPCON

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  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    Not for all manufacturing companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We try to use it as the maintenance management module, for this it is useful in the handling of work orders and documentation, but we could not link it with SAP in any way so we don´t use it 100%

    Pros

    If you use it in your company from the beginning, it will be great, because its capacity is robust to cover all the management, both maintenance and human resources, supply chain and asset management.

    Cons

    If you already have some management software in any of the areas, it does not allow you to link them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chuck from Varbros Corp.

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    August 2018

    Easy to deal with but hard to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Affordable. They company was easy to deal with. Before purchase demo was a great way to see the software.

    Cons

    Hard to navigate. The setup is rather complicated. Gets easier after you use it for awhile but not very intuitive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    July 2018

    Positive experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As an admin I always had fantastic support from the vendor, very responsive and helpful. Our end users loved MapCon as it was intuitive and easy to use.

    Cons

    Software had a lot of pieces that used outdated technology and an outdated look. It does seem they are moving to a more modern application model though!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Randy from Gengras Motor Cars

    Number of employees: 201-500 employees

    July 2018

    Great product, Awesome support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software gets the job done and the price is good. But sometimes things go wrong, but its nice to know their support is top notch. They offer assistance with upgrades as well as help with transferring the program from an old server to the new one.

    Cons

    it makes other software vendors seem lacking, it may affect your perception of the level of support they offer

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    May 2018

    Slightly complex, but overall excellent peice of software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the fact you must identify who is raising a request on the system, in a arge company this really helps with identifying who to contact should any issues/questions be raised from the request.
    The management of work and alloction of tasks is a brilliant feature with this software, for this alone I highly recommend it.

    Cons

    I personally find this software quite complicated to use, it took me quite some time before I was able to understand all of the different functions on it. I hadn't actually realised there was a proper training course available to teach you how to use this program, perhaps if I had taken this course it might not have struggled.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    easy way to control your maintenance program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very good concept to manage the maintenance and remember every single thing, it help a lot with my crew

    Cons

    Price is a little high, software overall is not friendly you have to learn how to use it and inverts time

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shivakant from Micro Focus

    March 2018

    Great tool for building maintenance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use product and very attentive staff

    Pros

    It is able to do MOST of the things that a Maintenance Management program should do. It is an affordable program yet it is packed with features that solve common challenges faced in building maintenance and asset management.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chad from WP-Operations

    July 2017

    Very beneficial for all your preventive maintenance needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to track maintenance history for each asset on-site. This allows us to replace problematic assets to minimize downtime.

    Cons

    This software is very complex and not user friendly. You will need to reach out to the support team for assistance until you understand how it functions

    Review Source: Capterra
  • Mickey from Henderson Stamping Inc.

    Number of employees: 51-200 employees

    November 2016

    Great for ISO/TS compliance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    MAPCON has been very helpful in preparing our maintenance department for compliance with ISO/TS requirements. Our recent TS audit was very successful due to the ability to any report the auditor asked to see. As with any CMMS, the results of using this software are only as good as the information the user enters into it. MAPCON tech support is very helpful in getting the software up and running and keeping it running. I would recommend MAPCON to anyone that's serious about scheduling, tracking, and reporting their maintenance functions.

    Pros

    I like the ease of the reporting features, the scheduling of PMs and how they are e-mail to my inbox once the system generates them.

    Cons

    The software is a somewhat hard to navigate for beginners. I would strongly recommend purchasing the extra training from MAPCON for the administrator of the system.

    Review Source: Capterra
  • Allen from CIE

    November 2016

    Mapcon Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall Mapcon works very well for our companies needs. We are currently in the process of upgrading to the newest verision of Mapcon.

    Review Source: Capterra
  • Richard from Porite Jefferson Corp.

    November 2016

    Mapcon has helped me have a much better maintenance department

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I came from a company with a large expensive program and it didn't do any more than Mapcon however the cost of Mapcon was about 1/5 I am very happy with it

    Review Source: Capterra
  • Hector from ES Electri-Cord

    Number of employees: 201-500 employees

    November 2016

    Mapcon is a Great Software for Industrial Maintenace

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are TS16949 (Automotive Certified) company and Mapcon is our main software for Maintenance control and Calibration Matrix. Besides being a great and easy to use tool for us, all the customer and registrar audits have been impressed with the level of control and accuracy that we have. Definetively a great decisio to use it.

    Pros

    Easy to use, very powerful application.

    Cons

    A liitle pricy

    Review Source: Capterra
  • Dawn from United Wisconsin Grain Producers

    Number of employees: 51-200 employees

    November 2016

    STRIVING FOR EXCELLENCE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    United Wisconsin Grain Producers LLC (UWGP) started using ¿MAPCON¿ in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs. Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away. By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department. UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us. ¿WE ARE STRIVING FOR EXCELLENCE¿

    Pros

    First of all the customer service. In the beginning I called/emailed a tremendous amount. In time things came easier and I didn't have to call/email as much. Truthfully one day I got an email asking me how I was because he didn't hear from me in a while. Its nice to know they are only a phone call or email away. Mapcon always gets back to me and if they can't at that moment they always send me another email address or phone number. Its nice to know someone always has your back.

    Cons

    Not so much me as the coordinator. I am happy with the software and am always striving to know more and get better at running it. Its the ones that pay the bills and signs my check. I guess the cost is hard to swallow.

    Review Source: Capterra

    Response: MAPCON Technologies, Mapcon Technologies, Inc

    January 2017

    Hi Dawn! We took what you said to heart and have created a LinkedIn Group specifically for MAPCON users. Here is the link: https://www.linkedin.com/groups/8578280 Thanks for the feedback, and we hope to see you posting in the group! -Heather

  • Luis from Bienvivir Senior Health Services

    Number of employees: 501-1,000 employees

    November 2016

    Great Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our facilities and safety manager has information at his fingertips. Great for running reports for management.

    Review Source: Capterra
  • Richard from Voltage Multipliers Inc.

    Number of employees: 201-500 employees

    November 2016

    Mapcon 8 months in.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mapcon is not as user friendly as expected. The reports are not customizable without paying an extra programming and maintenance fee, they do not report as selected by there menu. This software takes a lot of resources to manage.

    Pros

    The emailing of work requests by plant personnel.

    Cons

    Reporting is not very intuitive. requires a lot of time to manage this software.

    Review Source: Capterra

    Response: MAPCON Technologies, Mapcon Technologies, Inc

    November 2016

    Hi Richard, Thank you for leaving this review. Our programmers are focused on enhancing the reporting tool currently. In the meantime, please call us if you have any questions. -Diane

  • jim from seacole

    Number of employees: 51-200 employees

    November 2016

    great value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    its and easy to use system and a great value for what you get compared other options on the market I looked in to many other systems of cmms software before picking mapcon I am very happy with it

    Pros

    easy to use

    Cons

    its was not compatable with my existing system for file tranfering

    Review Source: Capterra
  • Ray from Marysville Ethanol

    November 2016

    Nice new features and stable interface

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    We started using the new version of the software in October . We upgraded from their older system which was written on a different platform. New interface is nice as well as the web based program structure. Overall we are pleased with the new version and are looking forward to the enhancement features we will get in the future

    Pros

    Web based interface

    Cons

    Some features and protocols don't go well with the way we operate on a po level and work order level.

    Review Source: Capterra
  • Thad from DTE Energy

    November 2016

    Nice Addition

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Started using MAPCON about a year ago. Adding in options as we go. Nice functionality and tracking. Now manage all code work requirements and presently adding in tooling and equipment to the mix. Emailing, completion of items, electronic makes using very easy. Took a little bit to get started but the support and training sessions were a great help.

    Pros

    Cost and functionality. Ability to house or have hosted data.

    Cons

    A little difficult to start but after a quick training session was much easier.

    Review Source: Capterra
  • Shawn from City of Garden City Utilities Dept

    November 2016

    Mapcon Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mapcon has been easy to learn with minimal issues. Customer service has been on top of things as soon as I call which is a plus for me.

    Review Source: Capterra
  • Tim from EnergyXXI

    Number of employees: 201-500 employees

    November 2016

    Good software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Works smoothy appreciate the help with updates and assistance when things aren't working. A fair price.

    Pros

    Cost

    Cons

    NA

    Review Source: Capterra
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