IBM Maximo software


44 reviews(4.0/5)
44 reviews(4.0/5)

Maximo Asset Management by IBM combines asset management with maintenance management. From a single system, companies can monitor and manage the full life cycle of their enterprise assets, including facilities, communications, transportation, production, infrastructure and more. This centralized functionality ensures that users have visibility and control of asset conditions and processes while increasing productivity and lowering downtime.

Maximo is deployable on the cloud and or on premise and is accessible from almost any device. There is no software or hardware to install or maintain and systems administration and regular updates are included with the software.

Maximo includes a full suite of tools, including asset and inventory management, predictive and preventive maintenance, and work order management. Online support resources and training pages allow users to expand their product knowledge at their own pace. Reporting, KPIs, and dashboards help administrators collaborate and view trends.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

44 Reviews of IBM Maximo

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  • Mark from Custom Engineering

    Specialty: Manufacturing

    Number of employees: 201-500 employees

    August 2018

    Maximo

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    -Extremely customizable and flexibility to enter any information deemed necessary by your organization
    -Strong support team
    -Enterprise level allows for large scale asset tracking across multiple branches of the company

    Cons

    -Expensive but get what you pay for
    -Can be confused by all of the bells and whistles when learning functionalities for the first time

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Heather from WM R Co

    Specialty: Real Estate

    Number of employees: 2-10 employees

    August 2018

    Easy To Use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The product is very straightforward and easy to use. With a little work and thought on the input end, the system grows itself into a very powerful tool.

    Cons

    Licencing needs to be made more flexible as it is now. Maximo Licence Cost is on higher side compare to other EAM product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • John from Brill, Inc.

    Specialty: Food and Beverage

    Number of employees: 201-500 employees

    July 2018

    Maximo Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Once your learn how to use all the functions, a very capable system for WO's, parts, etc. Used it on a daily basis.

    Cons

    It took some training on how to use it properly. There are a lot of features, not sure if you could really use them all.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alonso from Personal Organization

    July 2018

    I used maximo for 6 month, a great solution but difficult to used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Amazing integration capabilities. In addition, the solution has many features in the box that accelerates the adoption

    Cons

    It is difficult to use, because it has many funcionalities. Additionally, the user interface is very recharged

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Luigi from Sansottera SAS

    Specialty: Other

    Number of employees: 11-50 employees

    June 2018

    The state of the art in IOT sw for controlling plants, buildings, equipments etc.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    IBM Maximo is the state of the art of the software controlling buildings, plant, equipements. It's the real Internet of Things

    Cons

    No major cons for this software, except the direct support from IBM; it's a little slow and it's better to be in touch witha skilled reseller.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • María José from Cargill

    May 2018

    Very powerful software, perfect for medium to large industries.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like the most is: traceability, functionalities, conectivity. If you feed the software with good information, it will be a powerful tool for your company. You can keep track of a lot of things in one place. Perfect for maintenance management. Everyday I learn something new about it.

    Cons

    What I like the least would be the ease of use, interface is not very friendly for user, in my opinion. When you learn two or three things you start understanding how every module works, because it's similar, but some things don't really make sense at the beginning. And some functionalities work better from one browser to other, so I keep changing browsers (from Edge to Chrome, for example)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jaime from Bombardier Transportation

    Number of employees: 5,001-10,000 employees

    May 2018

    Asset Management tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great asset management tool

    Pros

    We use this tool every day to keep track of the status of our assets (trains) great tool to help stay in control and be in the know regarding your business

    Cons

    This is good for a large company such as ours but for a smaller business it wouldn't be as necessary although would still be useful

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kenneth from GSA

    Specialty: Real Estate

    Number of employees: 5,001-10,000 employees

    February 2018

    This system is to Expensive and Complex for unless your business is Maxim

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Stream line the data base make it more user friendly put some training videos online for everyone to use for free. The system is for companies that have computer geeks not to maintenance people who are alawys getting budgets slashed.Keep it simple stupid most of the time it's a flashy front program and the real work is done with excel,word or Google products.

    Pros

    The name is short. It looks good it is web based the icons are bright the drop down menus help.The customer services is great as long as you pay the fees
    Not worth it other programs compete at a fraction of the cost.

    Cons

    To complex a system for most businesses you have to have a staff dedicated just for the system. 450 page manual that never gets read who has time. Companies use it for show no for work because it takes to long to learn it and if you have a problem with it your stuck. Labor intense system others can do with petty cash funds.

    This review was submitted organically. No incentive was offered
    Review Source
  • William from Sodexo

    Specialty: Field Maintenance

    Number of employees: 10,000+ employees

    December 2017

    A very positive experience with Maximo.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    One of the more complex CMMS systems on the market today.

    Pros

    The program is very robust. It is deep in that you can drill down and be very specific as to the type of reports you can generate. It's PM capabilities allow you to create a huge database.

    Cons

    The program is not particularly user friendly. It requires a good deal of training for both data entry and to generate reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Andie from Michigan Economic Development Corporation

    October 2017

    Application Developer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Out of the box features were fantastic.

    Pros

    I mostly like the functionality and the custom features. There are a lot of out of the box features, but you can still customize when you need.

    Cons

    I least like that this is an on prem software. This requires all of the general on prem needs where a cloud tool saves so much infrastructure headache.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ali from GSA

    Specialty: Government

    Number of employees: 10,000+ employees

    October 2017

    Good product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    None

    Pros

    Well reputed software as it is built by IBM. Good customer service and support. HAS kit of modules and features.

    Cons

    The licensing fee is quite high. Its an expensive product. Not highly customizable. It includes many features that one may not use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nathan from Fibernet Inc.

    Specialty: Telecommunications

    Number of employees: 11-50 employees

    September 2017

    Versatile Program

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The Software is the most advanced you can get out of a CMMS, it features more than you could ever ask for and should be on the higher rating of things, but there are still some things that hold it back

    Cons

    Maximo has some of the most advanced features, too many features. Doubtful that companies will ever use every feature offered. The price is extraordinarily high, probably due to being so feature packed, but with cheaper software doing everything you would need Maximo is over the top, somewhat unnecessarily

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alejandro from Viewnext

    Specialty: Oil, Gas and Energy

    Number of employees: 5,001-10,000 employees

    August 2017

    Good customization capabilities

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good customization capabilities using application designer and data base configuration
    Easy to integrate with other systems with MIF.
    Very intuitive user interface

    Cons

    Deployment can be complex
    Good consulting skills are key to success.
    Licensing model could be complicated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tara from Sisters of Charity of Nazareth

    Number of employees: 51-200 employees

    April 2017

    Maximo Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I spent 10 yrs using Maximo for a previous employer. The desktop version is very easy to use. There were several issues getting ipads to sync up the correct inventory numbers.

    Pros

    The functions that I needed worked very well

    Cons

    There were a lot of functions that weren't needed. Needs more customization.

    Review Source: Capterra
  • Dale from Supervalu

    April 2017

    Features and functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Managed maintenance shop of 60 employees. Able to utilize cost per hour, tracking hours and cost. Would like to see ease of reporting.

    Review Source: Capterra
  • Richard from SUPERVALU Inc

    April 2017

    Director of facilities

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Not very user friendly at the technician level. The need to create multiple work orders for every task leans the system to not use this functionality.

    Review Source: Capterra
  • Anthony from Kettering University

    Specialty: Manufacturing

    Number of employees: 5,001-10,000 employees

    January 2017

    Maximo

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a great preventative maintenance program. The functionality is one of the best on the market, but the cost is not in line with any small company.

    Pros

    The most versatile program on the market

    Cons

    Cost

  • Shason from Potomac Mills Center

    January 2017

    IBM Maximo Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use Maximo for all CMS needs. We currently have a full-time Maximo expert that assists us with building a new site from scratch.

    Pros

    Does everything you could ask

    Cons

    Needs a Maximo expert to configure and is pricey.

    Review Source: Capterra
  • Maryann from Chelae PUD

    Specialty: Utilities

    Number of employees: 501-1,000 employees

    December 2016

    Maximo Asset Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very pleased with Maximo. Especially as we head into Asset Management. We've been on Maximo since 1997. Currently on 7.5. Upgrading to 7.6 in 2017/2018.

    Pros

    Ability to capture data on Work Orders. Notes, labor, materials, purchasing, invoicing and attachments. We also utilize routes, condition monitoring, and meters.

    Would like to know more about Asset Heath.

  • Trevor from Niagara Bottling

    Specialty: Food and Beverage

    Number of employees: 10,000+ employees

    December 2016

    Maximo

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Maximo provides So many benefits when running a large maintenance team. It has many features others miss when trying to be the best CMMS software on the market.

    Pros

    Utilizes a planners role in the flow of design.

    Cons

    Not as accounting friendly as we would like to see. Cost point slightly high.

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