Maxpanda Work Order Software


Maxpanda Work Order CMMS is a cloud-based solution that offers a suite of tools which includes integrated asset management, inventory management and preventive maintenance.

Property managers and facility directors can choose how they would like to track their assets in real time. Maintenance related costs flow directly into the accounting package and users are alerted of the updates through push notifications. Customers can submit requests through any web-accessible browser, ensuring that nothing slips through the cracks and requests are routed in a routine fashion. After a request has been submitted and approved by the Admin, it’s then converted to a work order where users are notified by email about the status.

The Maxpanda team provides additional services to their clients, such as 3rd party integration, conversion and client data uploads. They have flexible subscriptions so companies can purchase the amount of usage they need, with unlimited user roles for each account.

Track assets
Track assets
Track assets
Track work pipeline
Track work pipeline
Check calendar
Check calendar
Generate custom reports
Generate custom reports
Mobile apps for iOS and Android devices
Mobile apps for iOS and Android devices

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000



110 Reviews of Maxpanda Work Order

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 110 reviews

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nancy from legacy vacation club

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

good

very good overall

Pros

the software very easy to use and easy to understand

Cons

sometimes it freezes for no reason, but help support is very prompt on responding

claudia from amax auto insurance

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

MAX PANDA

I love it !

Pros

I love the way i can always submit a ticket and the department always gets back to me asap

Cons

I do not like that our office does not have an option. we always have to put a different store in order to summit a ticket

Victor from Drury Southwest, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great Software

Our work orders and PM tasks don't slip between the "cracks". They may not get done, but they are still on the list.

Pros

We use the software just for the work orders and Pm tasks. It allows work order communication between all the maintenance employees.

Cons

There are many other functions that "clog" up the views, like payroll tracking and simple accounting function which should be tracked by other systems. These functions don't allow full integration between payroll systems and accounting so for us it would mean double entry and that's not worth the extra time it takes. I wish we could turn some of these items off. There is an inventory function which we would like to use but it doesn't work the way we need it to.

Phillip from Good Hope Studies

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

The Right CMMS for our Growing School

Maxpanda has provided the perfect vehicle to formalize our growing school's extensive maintenance processes. However, with the products continiuos development, we're finding more and more ways to get other (not typically cmms-related) business problems under control. Hats off to the development team. You deliver what you promise, and that's a rarity in today's age!

Pros

An incredibly powerful product wrapped in an easy-to-use GUI and tons of awesome (ongoing) updates!

Cons

The only downside is that we're in Southern Africa and the Maxpanda guys aren't in our timezone. This means that we have to wait a little (emphasis on 'little') longer to get helped. But when we do get their help, they are really amazing!

Ian from GLB Quarrying & Logistics Pty Ltd

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Earthmoving equipment

Pros

It has all the function that I need to run my maintenance and servicing regime

Cons

No downsides, It's all good. I haven't had any issues so far

ANN from AMAX

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

AMAZING PROGRAM

IT HAS BEEN GREAT EVERYTME IVE USED IT

Pros

CSR GET BACK TO YOU QUICKLY- THE TEAM IS EAGER TO HELP WITH ANYTHING THEY CAN .

Cons

N/A - I CANT SAY MUCH ,ITS A GREAT PROGRAM THAT HAS A GREAT TEAM READY TO HELP .

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Overall Solid CMMS Program

This gives the maintenance team full control over there day and allows them be more productive and write work orders on the go.

Pros

The program is very easy to use, the app makes it great for on the go to submit or complete work orders.

Cons

The biggest program is that I cant see the turn around on a work order. Would like to be able to see how quickly work orders are being complete.

Response: Maxpanda Software, Maxpanda Software

September 2018

The biggest program is that I cant see the turn around on a work order. Would like to be able to see how quickly work orders are being complete. Great question: There multiple ways to review this data. a) review the each work orders STATUS, all changes are time and date stamps. b) generate SLA EXPORT report. This is a custom service level agreement report outlining all time stamps per work order. If you require further assistance feel free to visit the blog or email max@maxpanda.com directly 24/7

Dave from Silkwood School

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Hands down the BEST and easiest to use CMMS i have used.

We run a medium independant school and this is a cost effective way to manage all of my regular maintenance and ad hoc issues. It is great to be able to easily track school assets.

Pros

Ease of implemention, socialisation was a breeze.

Cons

I would like to have more vehicle specific options for morning and arvo bus runs.

Brad from Hume Lake Christian Camps

Number of employees:  201-500 employees

Ease-of-use

Functionality

September 2018

The maintenance app every organization should have!

Getting our camp maintenance process completely automated as we build the camp and grow has been very easy with Maxpanda.

Pros

Seamless transition of data between the web version and smart device app version. Color coded status of work orders makes it easy to keep track of what is going on with my maintenance tasks and projects and preventive maintenance.

Cons

There is a definite learning curve for someone that has never used a CMMS software platform and it's not always intuitive.

Edna from Legacy Vacation Club

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Maxpanda

Pros

Communication is very easy and submitting work orders is usually very quick. Pulling reports and data is simple when you need to gather data for each department. You are able to see statistics on how well each department performs with their given tasks.

Cons

Software glitches often - when you go to input the location or building (settings may differ for others) but once you choose an option, it will disappear and you have to re-choose that option.

Luz from Legacy Vacation Club

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

MaxPanda Review

Pros

The application is easy to use and the reporting system is also very useful.

Cons

Many glitches have been reported and to updating corrections have to wait until the end of the week.

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Helpful for assigning work orders

Pros

After using this software on a daily basis, it is very helpful in keeping track of history of work orders. In the resort industry, this is useful when needed to find maintenance issues for certain rooms/buildings.

Cons

This software can sometimes have hiccups. It has frequent downtime and several updates that require a reboot of our mobile apps.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Max Panda CMMS

We use Max Panda, almost exclusively, for collecting, organizing and assigning work.

Pros

I like web platform. No huge data base to house and manage. The value for cost is great. I also like the ease of submitting and assigning a work order. The app is good too. I like to the ability to enter work orders from the field, right as i see the issues. I also appreciate that our field staff can view the work order almost as soon as it is approved.
Max Panda is very versatile and can do much more than I have time to implement.

Cons

Max Panda is very versatile and can do much more than I have time to implement. Although I can see the useful aspects of the modules, the inventory and parts management portions are not as user friendly for me and do not get used as they should.
I would like to be able to create invoices for work that we perform to send out to our customers.

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

September 2018

Good but not an enterprise WOM

Pros

Works great as a Facilities Department WOM

Cons

Needs to be able to handle IT Help Desk to be the ideal WOM

Savannah from A-Max Auto Insurance

Number of employees:  10,000+ employees

Ease-of-use

Customer support

Functionality

September 2018

Maxpanda CMMS Review

great

Pros

Easy to submit tickets when needing to do so in a timely manner

Cons

lagging of site at times, possible internet.

James from Georgia State University

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Ease and Affordability

I like the ease of use with maxpanda and it has a lot of hepful features.

Pros

I like that the software is really easy to use and affordable.

Cons

The only thing I have had challenges with is the app but it seems to get updated often.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great service

Maxpanda is exactly what we were looking for, for our property. We demo’d three other softwares before deciding on Maxpanda

Pros

Cost and ease of use. It was the smooth transition for our techs to use.

Cons

Nothing so far, it was easy to build for our property and has helped managed hours and inventory.

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Very Helpful

Pros

Easy to use, updates quickly, simple format

Cons

I wish we could add/edit columns on the list of WOs to show who submitted them instead of the columns that we rarely use.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

September 2018

Easy to use

Pros

Easily step down through the sections to generate a work order. Keeps you updated as the mechanics work on the project and add information to the work order.

Cons

Sometimes the work order is cancelled by the administrator and I don't seem to get feedback when that happens

Chris from Legacy Vacation Club

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great for Our Team

Pros

-Ease of Use
-Logical
-Well Designed
-Stable

Cons

Haven't run into any issues. Updates are a little annoying.


Displaying 1 - 20 of 110 reviews