Maxpanda CMMS Software

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About Maxpanda CMMS

Maxpanda CMMS is a cloud-based solution that offers a suite of tools which includes integrated asset management, inventory management and preventive maintenance. Property managers and facility directors can choose how they would like to track their assets in real time. Maintenance related costs flow directly into the accounting package and users are alerted of the updates through push notifications. Customers can submit requests through any web-accessible browser, ensuring that nothing slips through the cracks and requests are routed in a routine fashion. After a request has been submitted and approved by the Admin, it’s then converted to a work order where users are notified by email about the status. The Maxpanda team provides additional services to their cl...

Maxpanda CMMS Pricing

No setup costs // No contracts // Pay monthly // Free Tech Support Starter plans @ $99/m include UNLIMITED USERS. Imagine having No Setup Costs, No Contract, Unlimited Users while being gentle on the company's pocket book. Maxpanda CMMS requires no staff training and runs on any PC, MAC, smartphone or tablet while partnered with AWS. START TODAY: Sign up to the Starter plan and upgrade as your team requires more work orders. In fact, you can upgrade, downgrade, cancel anytime.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

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Maxpanda CMMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 183 reviews

User Profile

Phillip

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

The Right CMMS for our Growing School

Maxpanda has provided the perfect vehicle to formalize our growing school's extensive maintenance processes. However, with the products continiuos development, we're finding more and more ways to get other (not typically cmms-related) business problems under control. Hats off to the development team. You deliver what you promise, and that's a rarity in today's age!

Pros

An incredibly powerful product wrapped in an easy-to-use GUI and tons of awesome (ongoing) updates!

Cons

The only downside is that we're in Southern Africa and the Maxpanda guys aren't in our timezone. This means that we have to wait a little (emphasis on 'little') longer to get helped. But when we do get their help, they are really amazing!

Jeremy

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

Leaps and Bounds

The overall condition of our 60m catamaran that can carry up to 130 people is in much better condition than ever before now that we are using MaxPanda to track and manage the planned maintenance. I still run a shadow file system in Google Drive for all the details I have for all the system assets on the ship. I would prefer to keep it all in MaxPanda, but give the attachment file size limits, limits of orgnanizing attachments, and limit to seeing total asset history in a snapshot, I haven't been able to migrate away from the Google Drive. Also, I have the impression from our team that is it tricky to track history of assets that are part of other assets - ie the starting motor on the main engine might be its own asset with purchase history and service requirements - but if a new chief engineer is looking at the service history of the main engine, it is cumbersome to also have to look at the history of all the associated/related assets. As a non-profit organization, the price point for MaxPanda has been really important. We also use MaxPanda in our landside campus's and it is great to have a common platform across all our locations.

Pros

MaxPanda has improved lot over the last two years. I really appreciate that they continually make updates and are quickly responsive to request for help. When we first starting using the Android version, entering new work orders was really glitchy - particularly when scanning the QR code. The information started as pre-filled but then deleted and had to be re-entered. And the field name bars were too short and we couldn't read the full descriptions so I was not possible to know which pre-filled entries to select. I hadn't used it for a new WO in a long time, but I did earlier this week and all the old problems were gone and it was actually super smooth and quick.

Cons

Last week tried to upload pic attachments to an asset from my Samsung S10. I had renamed the pics on my phone, but the attachments saved with some other file name showing a date/time. When I did the same process through Chrome on my laptop, the renamed files saved with the correct new names. MaxPanda doesn't seem to handle PM's based on hours very well. Ie, if a machine needs service every 500 running hours. We have been able to put together some work arounds, but it doesn't seems inherently smooth. Also, the 10 Mb attachment size limit is annoying. Some of the pdf manuals for certain assets exceed 10Mb, and it limits our use to not be able to put them in there. Also, it would be nice if we could make folders within the attachments, particularly for assets. I haven't tried myself, but from talking with our team, it sounds complex if we want to look back at the history of an asset (ie a main engine looking back over several years) If we could make attachment folders, then I could have one for each year to track photos, parts invoice etc.

Reasons for choosing Maxpanda CMMS

We looked at a few of the major ones for ships, but they were really expensive, and each extra module that we might want cost extra (ie parts inventory, remote access, tracking of certificates renewal). I am told that this one is really good, and might have gone with it, but we didn't know about it at the time: https://www.marasoft.nl/

Reasons for switching to Maxpanda CMMS

MPM was a really archaic system with limited, expensive, and data hungry options for updating the total database. Operating from a ship with limited and expensive bandwidth made it even worse. Also, adding additional company users was very expensive, with extra licensing fees for each machine - ie if I wanted access from my laptop and my phone, I would have to pay for 2 fees.

User Profile

Phillip

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2018

An evergrowing software aimed at pleasing the needs of many client types.

Cost savings and streamlining of work order processes.

Pros

1. Easy to navigate. 2. Easy to teach to others. 3. Extremely affordable. 4. Quick and personable tech support. 5. Companies willingness to listed to end users needs and add features based on those needs. 6. The web based app is generally reliable and free of major bugs.

Cons

1. Inadequate beta testing before new features are released that sometimes lead to other bugs in the app. 2. Slow performance on the mobile app, sometimes leading to inability to use it. 3. Removal of features or functions without first notifying end users. 4. Needs more advanced reporting and accounting features. To be fair, Maxpanda is actively working on these areas and should implement them this year. 5. Some parts of its inventory processes are convoluted. However, Maxpanda is actively working with us to improve the process and add critical time saving features that simplify it while also adding accountability. Note: This review should be treated as an ongoing/continual review of the product.

Scot

Verified reviewer

Company size: 501-1,000 employees

Industry: Facilities Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
4

Value for money

out of 5
3

Functionality

out of 5

September 2020

Maxpanda not worth the money

Not happy, actually very disappointed with Maxpanda. Switched to different CMMS with a lot more features for same cost.

Pros

Not a fan of this product. Will not be using it now or in future. Towards the end of trying to use it I believe it was down more than it was not.

Cons

Crashes when you need it most. Can not delete vendors that are no longer being used. Random FORMER employees gained access and kept putting in work orders with nonsense text. Once using the script from war and peace. Not sure if it was a virus or someone was doing on purpose but didn't want to chance it. Canceled it and still getting work orders via email from people that forget and use it to put in work order. Not happy with this product at all.

Reasons for choosing Maxpanda CMMS

My predecessor chose it. If I had been around we would have not used it. Not worth the money.

harris

Company size: 1,001-5,000 employees

Industry: Pharmaceuticals

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Excellent and easy to use CMMS software

Have been using the system for almost 2 years and find it very simple and effective.

Pros

Very easy to use. System is smooth very beginning to end, adding users, adding assets, adding PM and schedules. Easy to use on desktop or ipad.

Cons

Not much to dislike. We have not had any issues with this product so far.

Reasons for choosing Maxpanda CMMS

Lower cost and easier to use.

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