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MicroMain Software

19 reviews(4.0/5)
19 reviews(4.0/5)

MicroMain Maintenance is a robust CMMS/EAM software suite designed to manage work orders, optimize preventive maintenance, track assets, automate purchase orders and much more. The solution is used in a range of industries such as healthcare, manufacturing, property management, government, hospitality and education.

MicroMain offers four different software packages. Their most popular version, MicroMain Maintenance Premium, includes support for unlimited users and offers a comprehensive portfolio of features. Maintenance Basic is a cost-effective version of this solution perfect for smaller organizations.

For hospitals and healthcare facilities, MicroMain offers Maintenance Healthcare. This special version of their CMMS software includes added features to meet the needs of the healthcare industry, including tracking compliance for HIPAA- and PFI-related equipment, performing risk assessments, and generating TJC reports.

All versions of MicroMain Maintenance were designed to be as easy to use as possible. Additional features include standard reports, a visual work order schedule, Microsoft Outlook connectivity, a variety of options to fine-tune the user experience, and Control Center.

Supported Operating System(s):
Web browser (OS agnostic)

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19 Reviews of MicroMain Maintenance Software

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  • Rebecca from Root Bliss, Inc.

    Specialty: Other

    Number of employees: 2-10 employees

    May 2018

    Best Maintenance Software Out There!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The functionality is unlimited. It does everything we need it to do. Being able to make data-driven decisions from the advanced reporting feature has helped us save a ton of time and money.

    Cons

    To be honest, there isn't a whole lot that I would complain about. We find it very useful and it serves are needs.

    This review was submitted organically. No incentive was offered
    Review Source

  • James from Pharmatech

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    May 2018

    Amazingly awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is prime above all Facilities software that I have used. It does everything I need and then some.

    Cons

    It took a little getting use to, but in no time I was in the swing of the software and absolutely love it

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Brian from DelGrosso Foods, Inc.

    Number of employees: 51-200 employees

    January 2018

    Overall Great Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We now have a central location with all of the service records and equipment at our fingertips. Batch automation for work orders helps limit the time sitting at a computer setting up daily schedules.

    Pros

    There is a lot of customization with the field naming to match any naming convention you might want to implement. Our staff really likes how you can upload documents and images to store with each piece of equipment or device. Customer support is outstanding and very knowledge about the product and this is 1 of the big reasons we went with MicroMain.

    Cons

    User friendliness isn't as good as other software on the market, but the overall functionality overcomes a lot of that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Malakai from Pacific Marine & Civil Solutions

    Specialty: Industrial

    Number of employees: 51-200 employees

    December 2017

    User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All in all a great software to use.

    Pros

    Its a great software to use, overall it management strategies are dominant and i would to thank the software engineers for creating a user friendly software for personal or business use.

    Cons

    The product is of high standards that although it is a user friendly software it has a dominant function that's allows you to manage but also needs a strategically build option manual that allows users to make decisions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Erika from CCRC

    December 2017

    Poor software, not user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This software is very difficult to use and is not user friendly. The only positive thing I can say is that it does store information.

    Cons

    Unfortunately this software is not very intuitive and very hard to use making it impossible to keep track of work orders.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Cale from PVHT

    July 2017

    Very useful and robust documentation and tracking software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is quick and easy

    Pros

    The software tracks everything you could think you would need on equipment, maintenance, and creates reoccurring tickets as reminders

    Cons

    For a small shop sometimes the software seems a bit large and over necessary especially for people that are not computer savvy

    Review Source: Capterra

  • Charles from Polymer Industries

    Specialty: Manufacturing

    Number of employees: 201-500 employees

    May 2017

    MicroMaint Software Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is a very good system for our needs

    Pros

    I have found the software to be very easy to train employees on and it does about 95% of what we need it to do

    Cons

    I would liked to have a column in the system so it could be labeled for planned work. I would also like to be able to set up the layout the way I wanted it and have a save layout option so it would stay the way I set it up.

  • brandt from Disruptive Advertising

    December 2016

    Vehicle Maintenance Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's nice knowing when our company vehicles are due for regular maintenance and not having to worry and wonder. It's very detailed and easy to use. This goes for oil changes to tire pressure. Awesome software for anyway anywhere.

    Review Source: Capterra

  • Karl from TrippNT

    Specialty: Manufacturing

    August 2016

    Great tool to have

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Lots of feature for minimal costs. Customer service is excellent!

    Cons

    Not as user friendly as some of the other software out there. I would love to be able to create new fields on the fly. If I create a new work order under an asset that's not in the system yet, then I have to back out and create the new asset first. There should be a drop down feature under the asset tab that you can just add in from any screen. The same should go for all the functions in the system.

  • Andrew from President Container Group II

    Specialty: Manufacturing

    March 2016

    Micromain gets the job done for the most part.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Not very familiar with this product but thus far it serves its purpose as far as organizing and giving the opportunity to prioritize work as needed.

    Cons

    Not really user friendly, and takes some getting used too. But once you manage to get the hang of how the ENTIRE SYSTEM operates and it's functions, it them becomes routine.

  • Tracy from Custom Molded Products

    Specialty: Manufacturing

    February 2016

    User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to navigate. I don't have to dig through tons of stuff that I will never use. I like the capability of generating a purchase order and referencing it to a work order. Reporting system is pretty good also, once you practice a bit. Training was excellent!

    Cons

    No complaints. It would be nice to have an email automatically generate to your staff when they are assigned a work order, or every morning when I come in, the work orders due for that day are already on the printer.

  • Chris from R H Family Trust

    Specialty: Non-profit

    June 2015

    Using MicroMain from scratch

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We were not using any kind of software, so we started using MicroMain from scratch. It is very intuitive and simple to set up and start using . There is quite a bit of customization as far as naming fields to match your appropriate use. I really like the project feature which allows you to type a lot of information together under one project heading. I also really like the ability to store electronic documents within the system eliminating file drawers of paper in my office.

    Cons

    I haven't found anything I don't like as of yet! The software is so easy to use I haven't gone to any formal training. I've simply read the help text and user manual and got it up and running without any problem whatsoever

  • Supichaya from Ricoh Electronics, Inc.

    Specialty: Manufacturing

    December 2014

    An effective tool for CMMS

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    MicroMain provides us the best support and service. They always fix any issues or find an alternative way to fix the problem we have. The out-of-box software includes all of the major functions needed for CMMS, such as work order, asset, part inventory, purchase order, etc. The software is also customizable (via the source code) to fit the company's requirement.

    Cons

    The user security level configuration is not deep enough to control the field and button level (ex. enable/disable, read/update/delete etc.). For example, the system cannot prevent the user in the technician group from clicking the "Complete" button to close the WO when they are not allowed to close the WO.

  • Scott from Stoughton Area School District

    Specialty: Education

    June 2014

    Excellent Product !

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Vendor is fabulous to work with. Our account/sales rep was very thorough. We purchased the Premier package with web request and Mobile app.

    Cons

    Nothing. The vendor is the crucial aspect to why we selected the product.

  • Sue from Ricoh Electronics, Inc.

    March 2014

    Great Customer Services!!

    Ease-of-use
    Quality
    Support

    Overall Micromain CMMS is great. It's easy to use and navigate. The customer service and technical support are always there for us. The function of the software is close to perfect, which Micromain always improve to suit their customers needs. Anyway, I found that the software is still lacking on security feature when the users need to set up the security down to fields/buttons on the page. Another restriction is the query page that should allow the users to select which fields/columns they want to see on the main query page and in which order. Also, the printer setting should be easier for the users to be able to select their printers. Thank you very much for your support to our company. I truly appreciate it.

    Review Source: Capterra

  • Gina from Sonoma Valley Hospital

    March 2013

    Merge and Upgrade

    Ease-of-use
    Quality
    Support

    Overall I would give this a rating of 3 on a scale of 1 -5. Although I would recommend this product I also think it needs some work to be competitive.

    Pros

    Great support for merge and upgrade. Contracts feature is a great way to tract contract costs associated with assets.

    Cons

    Needs improved searching, not friendly trying to find areas to add to work orders. Would be nice to have a way to add multiple assets to a single work order. Also needs improved sorting / filtering ability, not user friendly to sort off of a column then close an item and have to re-sort again. Still some problems with reports.

    Review Source: Capterra

  • Benjamin from Grand Teton Lodge Company

    April 2012

    GTLC Review

    Ease-of-use
    Quality
    Support

    Highly Recommend.

    Pros

    Great Customer Support and feature rich.

    Cons

    Implementation at large facility is time consuming, but not sure of any product where this would not be an issue.

    Review Source: Capterra

  • Don from CBRE T/S

    December 2009

    Hard work pays off

    Ease-of-use
    Quality
    Support

    Very good program, But you really need a person to take the trouble calls and enter the data correctly. Depending on the size of the facilities. It is worth it the price,after you get it going.

    Pros

    If the information is entered into the data base correctly the payoff is almost endless. I run a staff that has between 9 and 14 , on a 24 hour operation,with the use of Micro Main Im able to pass down work orders, time tracking and productivity has went up and time management has improved, parts usage, accountability for resources has increased, one of the best uses for this program is being able to show someone who is not familiar with maintenance or engineering a picture of the part that was used on a job and also a picture of the equipment it was used on including the location of the equipment.Work orders can be grouped as projects for bill back purposes or just tracking progress. Normally in facilities maintenance we are considered to be overhead or the necessary evil, one of the ways to offset the cost of operation of a facilities is anything outside of the contract is to bill back the extra request. Micro Main provides me with the ability to do this.

    Cons

    Pick who you want to enter the data wisely, and the program will pay for its self many times over.

    Review Source: Capterra

  • January 2018

    Quality
    Support
    N/A
    This review was submitted organically. No incentive was offered
    Review Source: GetApp
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