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MPACT CMMS

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Overview

[Reviews](https://www.softwareadvice.com/product/2370-MPACT-CMMS/reviews/)[Alternatives](https://www.softwareadvice.com/product/2370-MPACT-CMMS/alternatives/)

# MPACT CMMS Review

From $29-$79/month 3 plans

Wondering if MPACT CMMS is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

MPACT CMMS

4.5

[(169)](https://www.softwareadvice.com/product/2370-MPACT-CMMS/reviews/)

Pricing

Starting at $29.00 per user per month

### About MPACT CMMS

MPACT CMMS by MPulse Software is built for maintenance teams that have outgrown spreadsheets, email requests, and paper work orders, and for teams replacing a CMMS that only the managers ever used. It’s a new platform, but it isn’t a first attempt. MPulse Software has spent 30 years building CMMS software and learning how maintenance teams actually work, and everything we learned went into MPACT.

Who MPACT is for

MPACT fits maintenance and facility teams in manufacturing, healthcare, education, government, food and beverage, and facilities management. It works for a single plant with three technicians and for organizations running dozens of sites from one system. If you need to prove compliance, control parts spend, or answer leadership's questions about downtime and maintenance cost, MPACT keeps the records that make those answers possible.

How licensing works

You pay for the people who manage and perform maintenance, not for everyone who reports a problem. Requesters are free and unlimited, so any employee can submit a request by scanning a QR code or filling out a web form, then follow its status through automatic updates. Technicians work on a $29 per month Technician Lice...

nse built for completing assigned work. Managers and administrators hold full licenses. The Professional edition starts at $29 per user per month and Advanced at $79, both billed annually. Enterprise features are available as add-ons. What your team gets Maintenance coordinators review incoming requests, add people and parts, and convert them to work orders on one screen. Preventive maintenance schedules generate work orders automatically from time, calendar, or meter readings, with the option to review them before release. Technicians complete work from a phone, tablet, or laptop in the adaptive web app, logging hours, readings, and photos at the asset. An offline technician mobile app is available as an add-on for areas without a signal. Every closed job posts labor, parts, downtime, and failure codes to the asset's history, and managers see the results in dashboards and reports they can export to Excel, PDF, or CSV. Advanced and Enterprise editions add parts inventory with reorder points and multi-warehouse tracking, time and cost tracking, failure analysis, purchase requisitions and approvals, REST APIs, ERP and sensor integrations, single sign-on, and multi-factor authentication. Support and implementation Every MPACT subscription includes unlimited phone and email support from the MPulse Software team, a support portal, and a 99.9% uptime service level agreement. Implementation covers data migration from your current system or spreadsheets, remote configuration, and training. Before you buy, MPulse Software builds a demo environment with your own assets and data at no cost, so you evaluate the system against your real workload. MPulse Software has built maintenance software for more than 20 years and is part of JDM Technology Group.

Do you work for MPACT CMMS? [Manage this product listing](https://www.g2.com/products/mpulse-maintenance-software/claim_requests/new?auto=true)

Wondering if MPACT CMMS is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

## MPACT CMMS User Interface

## Popular MPACT CMMS Alternatives

Main Product

MPACT CMMS

4.5

[(169)](https://www.softwareadvice.com/product/2370-MPACT-CMMS/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.32Value for money
-   4.76Customer support
-   4.29Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)

4.8

[(1080)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.65Value for money
-   4.83Customer support
-   4.57Functionality

Pricing

Starting at $25.00 per month

Get Price

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4.5

[(432)](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.30Value for money
-   4.47Customer support
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Pricing

Available upon request

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Ratings Breakdown

-   4.23Ease of use
-   4.30Value for money
-   4.57Customer support
-   4.24Functionality

Pricing

Available upon request

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Ratings Breakdown

-   4.45Ease of use
-   4.58Value for money
-   4.59Customer support
-   4.46Functionality

Pricing

Starting at $48.00 per month

Get Price

Alternative Product

[Eptura Asset](https://www.softwareadvice.com/cmms/managerplus-profile/)

3.9

[(208)](https://www.softwareadvice.com/cmms/managerplus-profile/reviews/)

Ratings Breakdown

-   3.76Ease of use
-   3.38Value for money
-   3.78Customer support
-   3.68Functionality

Pricing

Available upon request

Get Price

## MPACT CMMS Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Professional

$29.00

per user, per month

Plan includes:

-   Unlimited PM Scheduling & Tracking
-   Unlimited Work Orders
-   Free and Unlimited Maintenance Requesters
-   Unlimited Dashboards with Calendars, Data Tables, and Graphical KPIs
-   Powerful Analytics
-   Real-Time Notifications

Advanced

$79.00

per user, per month

Plan includes:

-   Everything in Professional, plus:
-   $29 Technician License available
-   Inventory Records with Cost
-   Time and Cost Tracking
-   Failure Analysis
-   Downtime Tracking
-   Document Management
-   Unlimited Asset Meters
-   Offline Mobile App

Enterprise Add-Ons

Pricing available upon request

Plan includes:

-   Inventory Purchasing with Approvals and Audit Trails
-   API Integrations with Accounting Systems, Machine Data, and Smart Buildings
-   Single Sign On
-   Add-On Media Storage up to 300GB
-   Multi-Factor Authentication

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## MPACT CMMS Features

-   Popular features found in Maintenance Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Document Management
    
    Inspection Management
    
    Inventory Management
    
    Scheduling
    
    Service History
    
    Technician Management
    
    Third-Party Integrations
    
    Vendor Management
    
-   More features of MPACT CMMS
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    AI Summarization
    
    Approval Management
    
    Asset Images
    
    Asset Tracking
    
    Asset Types
    
    Barcode Recognition
    
    Budgeting/Forecasting
    
    Chatbot
    
    Check-in/Check-out
    
    Checklists
    
    Commercial Properties
    
    Compliance Auditing
    
    Condition-Based Maintenance
    
    Contact Management
    
    Customizable Forms
    
    Downtime Tracking
    
    Equipment Breakdown Reports
    
    Equipment Tracking
    
    For Mechanical Equipment
    
    GPS
    
    Inventory Control
    
    IoT Monitoring
    
    Job Management
    
    Key & Lock Management
    
    Manuals
    
    Monitoring
    
    Parts Management
    
    Predictive Maintenance
    
    Preventive Maintenance
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Resource Allocation
    
    Root Cause
    
    Safety Management
    
    Task Management
    
    Task Templates
    
    Warranty Tracking
    
    Workflow Automation
    

## MPACT CMMS Integrations

SAP Ariba

Integration rated undefined from -1 review

Oracle PeopleSoft

Integration rated undefined from -1 review

AssetWatch

Integration rated undefined from -1 review

MachineMetrics

Integration rated undefined from -1 review

NetSuite

Integration rated undefined from -1 review

Redzone

Integration rated undefined from -1 review

See all 8 integrations

## MPACT CMMS User Reviews

## MPACT CMMS customer ratings

- Overall rating: 4.5/5
- Total reviews: 169

### Rating distribution

- 5 stars: 105 reviews (62%)
- 4 stars: 53 reviews (31%)
- 3 stars: 7 reviews (4%)
- 2 stars: 4 reviews (2%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.3/5
- Customer support: 4.8/5
- Functionality: 4.3/5

---

### Mpulse

- Overall rating: 5/5
- Reviewer: Jeff H.
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We really like this program. It has many features that we take advantage of. It is our companies primary ticket management software and it is used to manage all of our inventory and maintenance tracking.

#### Cons

The only problem we encountered was a very unique billing issue specific to our company but the tech support was very helpful and assisted us in coming up with a creative solution.

---

### I might have missed it, but there should be a help feature outlining the traps.

- Overall rating: 4/5
- Reviewer: Rosann B.
- Product usage: Used unspecified for unspecified
- Reviewed: September 2008
- Review source details: This review was submitted organically. No incentive was offered

I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5

#### Pros

Flexible, fairly easy to use, great customer support during implementation and customization and continuing after.

#### Cons

No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors

---

### A very comprehensive and complete CMMS

- Overall rating: 4/5
- Reviewer: Len S.
- Industry: Automotive
- Company size: 501-1000 employees
- Product usage: Used unspecified for more than 2 years
- Reviewed: June 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

An overall great CMMS. I research several before buying MPulse, and I'm very happy with our choice.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The software is very user friendly. It was easy to get it set up, customize and move between the different operations. Loading the employee information was quick and easy.

#### Cons

The initial training didn't really cover the pertinent information as it relates to our business. I would suggest they customize the training to the user's specific needs.

---

### I might have missed it, but there should be a help feature outlining the traps.

- Overall rating: 4/5
- Reviewer: Rosann B.
- Product usage: Used unspecified for unspecified
- Reviewed: September 2008
- Review source details: This review was submitted organically. No incentive was offered

I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5

#### Pros

Flexible, fairly easy to use, great customer support during implementation and customization and continuing after.

#### Cons

No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors

---

### Mpulse Recommendation

- Overall rating: 5/5
- Reviewer: Sharon D.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2011
- Review source details: This review was submitted organically. No incentive was offered

I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Wonderful and Helpful Support Center

#### Cons

Could use more flexibility with list views; however, believe that V7 will remedy this.

---

### Mpulse Recommendation

- Overall rating: 5/5
- Reviewer: Sharon D.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2011
- Review source details: This review was submitted organically. No incentive was offered

I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Wonderful and Helpful Support Center

#### Cons

Could use more flexibility with list views; however, believe that V7 will remedy this.

---

### Mpulse Recommendation

- Overall rating: 5/5
- Reviewer: Sharon D.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2011
- Review source details: This review was submitted organically. No incentive was offered

I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Wonderful and Helpful Support Center

#### Cons

Could use more flexibility with list views; however, believe that V7 will remedy this.

---

### Mpulse Recommendation

- Overall rating: 5/5
- Reviewer: Sharon D.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2011
- Review source details: This review was submitted organically. No incentive was offered

I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Wonderful and Helpful Support Center

#### Cons

Could use more flexibility with list views; however, believe that V7 will remedy this.

---

### Mpulse Recommendation

- Overall rating: 5/5
- Reviewer: Sharon D.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2011
- Review source details: This review was submitted organically. No incentive was offered

I have enjoyed building our CMMS program with the Mpulse program. It has served us well and I believe that even though we have grown to a point where we are requiring a little more of the program than it is typically used for; V7 will help us to implement the newer and larger uses that we are now considering.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Wonderful and Helpful Support Center

#### Cons

Could use more flexibility with list views; however, believe that V7 will remedy this.

---

### I have found this soft ware and its support to be a very usefull tool.

- Overall rating: 5/5
- Reviewer: Robert H.
- Product usage: Used unspecified for unspecified
- Reviewed: October 2015
- Review source details: This review was submitted organically. No incentive was offered

As Maintenance Manager, I had reviewed many software products prior to purchasing Mpulse. Mpulse is very intuitive to use, easy to train employees on the use. There are many ways to extract useful data for reports. I use this software on a daily basis and have had no issues. The questions I had for the Muplse support staff have been quickly answered along with any sidebar information related to the subject.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

Showing 1 - 10 of 169 Reviews

[See All Reviews](https://www.softwareadvice.com/product/2370-MPACT-CMMS/reviews/)

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