MPulse software


MPulse CMMS software provides integrated tracking, scheduling, and reporting tools for equipment and facilities maintenance organizations. The system offers flexible deployment options and compatibility with virtually any device, while the Infinity Tier option offers unlimited users.

Four solutions are available, with each subsequent edition offering additional features that build on previous editions; this allows organizations to add features as organizational needs change. MPulse Bronze is an entry-level solution for preventive maintenance (PM) and work order management. MPulse Silver has all the features included in Bronze, plus the ability to receive, manage, and update service requests from unlimited requesters. MPulse Gold offers a full suite of features and functions—from managing PMs, work orders, and service requests, to tracking and controlling inventory and managing vendors.

MPulse Platinum offers all the core features offered in the entire product line as well as feature extensions designed for the Industrial Internet of Things (IIoT). Enterprise Management Suite provides a universal framework to connect all MPulse locations across a distributed enterprise.

MPulse serves over 2,700 customers around the world, from small maintenance shops to large maintenance departments in companies with global operations.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

139 Reviews of MPulse

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  • Jeff from Pronghorn Golf LLC

    Specialty: Hospitality and Gaming

    Number of employees: 51-200 employees

    September 2018

    Mpulse

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We really like this program. It has many features that we take advantage of. It is our companies primary ticket management software and it is used to manage all of our inventory and maintenance tracking.

    Cons

    The only problem we encountered was a very unique billing issue specific to our company but the tech support was very helpful and assisted us in coming up with a creative solution.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Christine from 2506 LLC

    Specialty: Non-profit

    Number of employees: 2-10 employees

    April 2018

    Useful tool for managing maintenance of facilities

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    MPulse is crucial for managing maintenance in our building.

    Pros

    Scheduled maintenance. It is an easy and efficient way to keep track of all the scheduled maintenance. Also, work orders reports.

    Cons

    In MPulse 8, you have to sign up for digital cloud service to review your media. Sometimes, it is difficult to access the media.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • John from M. Palazola Produce

    Specialty: Retail

    Number of employees: 51-200 employees

    January 2018

    Highly Customizeable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    MPulse is highly customizeble to even an aesthetic level where the interface can reflect your company. Much more practical though is that it is specially designed for fleet management, essential for distribution centers like the one I work for.

    Cons

    As with more technical CMMSs, this one does require a steeper learning curve. Everything can be set up for your needs, but needs to be done by a member of mPulse rather than within your own company.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    January 2018

    MPulse is very user friendly and makes work manageable by being able to keep track of all schedules

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very easy to use and has allowed us to schedule, track, and report within the organization. The training is very user friendly and loading information is easy.

    Cons

    Some of the reporting options can be upgraded to export information but other than that we love the software for our organization.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Becky from Dr Ken Martin DO LLC

    Specialty: Healthcare & Hospitals

    Number of employees: 2-10 employees

    August 2017

    Pulse

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    System is very user friendly and super easy to train new employees with hands on and demos. Would highly recommend.

    Pros

    Ease of keeping track of all schedules to give to each employee so they know there schedules a day in advance.

    This review was submitted organically. No incentive was offered
    Review Source
  • Len from Rusnak Auto Group

    Specialty: Automotive

    Number of employees: 501-1,000 employees

    June 2017

    A very comprehensive and complete CMMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An overall great CMMS. I research several before buying MPulse, and I'm very happy with our choice.

    Pros

    The software is very user friendly. It was easy to get it set up, customize and move between the different operations. Loading the employee information was quick and easy.

    Cons

    The initial training didn't really cover the pertinent information as it relates to our business. I would suggest they customize the training to the user's specific needs.

  • Whitney from Innovative Textiles

    Specialty: Other

    Number of employees: 51-200 employees

    February 2017

    Best maintenance software i have ever used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mpulse is easy to use and quick to learn it has all applications we need for work orders and keeping track of our facility up keep it has allowed us to cut down on down time and schedule our workers more efficiently

  • Daniel from DOC.

    Specialty: Government

    Number of employees: 201-500 employees

    February 2017

    You asked

    Ease-of-use
    Functionality
    Quality
    Support

    I cannot give a very glowing review as I have been very disappointed with the system since I first started working with it in December.

    Pros

    I don't find much to like

    Cons

    There's not enough room here to tell you all the troubles I've had

  • eric from Whelen Engineering

    Specialty: Automotive

    Number of employees: 501-1,000 employees

    December 2016

    Mpulse 7

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Installed Mpulse 7 with the specified training in two sites. All is working perfectly. The company recently introduced Mpulse 8 but had too many bugs and switched back to 7 within several days.

    Pros

    Ease to use

    Cons

    Need better debugging of new software

  • Jeff from Pronghorn Golf LLC

    Specialty: Hospitality and Gaming

    Number of employees: 51-200 employees

    October 2016

    MPulse

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We purchased this software for our company to serve all of our building maintenance and ticketing needs. We also use the software for all IT related issues and will be expanding it's use to other departments in the near future. It is very intuitive and easy to use. Adding records and tracking maintenance and IT issues as well as future services is very easy. It has an excellent database feature to allow tracking of all assets. I would highly recommend this software.

    Pros

    The overall ease of use and functionality

  • Christine from 2506 LLC

    Specialty: Non-profit

    June 2016

    A lifesaver for managing maintenance!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to manage maintenance schedules and track work orders. We use to review all the maintenance for the building and scheduled contractors and vendors.

    Cons

    The reporting part could be a little more user friendly.

  • Robert from Electric Motor and Contracting

    Specialty: Other

    June 2016

    Helpfull tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Makes organizing the work so each person involved can see what is happening

    Cons

    Some times the software is slow to load takes a couple of tries to submit work requests at times

  • Tracy from Portland French Bakery

    Specialty: Food and Beverage

    June 2016

    Portland Frenche Bakery Mpulse Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Instructional videos and customer support product functionality.

    Cons

    It has a fairly long learning curve and updating the screen is a little slow.

  • Mohammad Ajmal from International Executive Services Corps

    June 2016

    MPULSE from overall perspective

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has been a good software overall. We have managed our assets pretty well using this software. The good side of it is that it is customizable however the bad side of it is that it is not very customizable.

    Review Source: Capterra

    Response: MPulse Maintenance Software, MPulse Maintenance Software

    August 2016

    Mohammad, thanks for your review. You should be thrilled to hear that MPulse 8 will be available on September 1, 2016 for existing MPulse customers. This latest version of MPulse is available as a FREE upgrade to IESC and includes a new feature we call Advanced Customization, which includes easy drag-and-drop layout changes, tabbed or vertical page layouts, nested fields, and custom pop-up prompts, among other great features. We'll be reaching out to you soon to tell you more and to talk to you about upgrading to MPulse 8. Soon you'll be seeing much more about MPulse 8's great new features, including Any-Device Adaptive User Interface, Advanced Customization, and much, much more.

  • Larry from Adair County Ambulance District

    Number of employees: 11-50 employees

    June 2016

    Adair County Ambulance District

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall the product has delivered what was advertised. Since implementation a few years back we have added the inventory module as well. Initially, like most software, there was a learning curve, but once we learned how to use the software effectively we could not be more please with what we are getting out of it.

    Pros

    Work Order Management and the reporting capabilities

    Cons

    Not the absolute most user friendly system, but once you learn how to use it, it delivers results

    Review Source: Capterra
  • James from Sealtron

    Specialty: Aerospace

    June 2016

    MPulse 7.0 Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I do not like this system but the vendor is very supportive.

    Cons

    To hard to run and very time consuming. Need a secretary. I have myself and 2 maintenance guys. This system is for bigger corporations and I think you forgot the smaller guys that does need all that stuff. We had the 3.5 vision first and really liked it. Then it was no longer be supported so we moved up to the 7.0 and hate it.

  • Scott from Plasticolor Molded Products

    June 2016

    A great piece of software that helped our company get its preventative maintenance under control...

    Ease-of-use
    Quality
    Support

    This has been a very useful piece of software for us. Our maintenance group resisted the idea initially but when they came around, they really saw how useful it was. We needed help getting our long list of PM tasks under control and also needed to start keeping records of our work for regulatory reasons. With a little training, things are going wonderfully. I will say that I have never thought the layout of the GUI was wonderful, but you can master it with a little effort.

    Review Source: Capterra
  • John from Loker Student Union

    Specialty: Education

    May 2016

    We use it on a daily basis to track work and work orders

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like that it trakes work orders and request and you can print out reports.

    Cons

    I did like version 6 a lot but like the options in version 7 and it just takes time to set it up and get used to all the functions

  • Miff from Port of Morrow

    May 2016

    We use this software for our requisitions and inventory tracking.

    Ease-of-use
    Quality
    Support

    The software itself is user friendly and we receive good timely support when we need it.

    Review Source: Capterra
  • Len from Rusnak Auto Group

    Specialty: Automotive

    May 2016

    MPulse Software CMMS

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Customer service and support are always helpful and patient.

    Cons

    Training sessions are not user focused. They should listen to you when you tell them your needs, then train you accordingly.

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