It is a must for a maintenance shop. Let the program do the tracking and recording of maintenance records. The Work Order System in the program is outstanding!

This program has been a money saver for this organization. Why? I use this program to schedule all of my preventive maintenance accomplished by my crew. It captures all of my vehicles, log handling machines, boats, emergency generators, lighting, fire extinguisher inspections, HVAC filters, alarm checks, roof gutter cleanings, pier inspections, and enviromental checks, among many routine recurring maintenance items. As a result, we have had less breakdowns and repairs. The age of the rolling stock (more than 30-40 year old requires regular maintenance. By using MPulse software to generate work orders, nothing is left out of the maintenance loop. This program is very easy to use and takes about an hour each week to generate next week's work orders. This is idea for me, as I am the only person, other than the maintenance workers, in the office,.

None. Program is easy to use.

One of the best aspects of MPulse is working with their great team. The implementation with our company has been a challenge but the resources on the MPulse side have been indispensable in ensuring our issues were all addressed individually and that a solution was found. They have never acted as though our questions or issues were a burden and they have shown immense flexibility, honesty, and transparency in working with us at every stage. Because of their help, the MPulse software has successfully remained at DISH and we continue to find new ways to use it to benefit our business.

The built in reporting that MPulse offers has never been useful to our business. We actively export data out of MPulse into a separate data manipulation/reporting software in order to get the information we need out of MPulse. While MPulse does offer customized reports but they would have to be developed at an additional cost.

I cannot give a very glowing review as I have been very disappointed with the system since I first started working with it in December.

I don't find much to like

There's not enough room here to tell you all the troubles I've had

An overall great CMMS. I research several before buying MPulse, and I'm very happy with our choice.

The software is very user friendly. It was easy to get it set up, customize and move between the different operations. Loading the employee information was quick and easy.

The initial training didn't really cover the pertinent information as it relates to our business. I would suggest they customize the training to the user's specific needs.

The customer service we receive from MPulse is second to none. We have a rather small maintenance department at our company, but that small team has a lot to keep track of. I had never used a CMMS system before so I had only a very basic understanding of what I would be doing on a day to day basis. After the first day of our implementation with MPulse our team knew we made the right decision. Our trainer demonstrated how powerful MPulse software is and showed us how to get the best results for our company. We were basically able to take it from there and start creating requests/work orders right away.

I think there is a great opportunity for MPulse to release an app that works the same way on all smart phones/tablets. There are pros/cons to accessing the full database vs accessing the mobile database on a smart phone. I find that our managers like using the full version on their smart phones, but the performance varies drastically from person to person simply because of the sheer number of different browsers/firmware versions/phone manufacturers. An app that could provide the full functionality of our database across all platforms would be very useful.