All MRI Prolease Reviews
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Anonymous
201-500 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed October 2018
Prolease for technical accounting!
This software is going to enable us to comply with the new Accounting Standard, ASC 842.
CONSThis software can seem overwhelming because there are so many "paths" to navigate, so training is required.
Vendor Response
Thank you for your review! The ProLease Team
Replied October 2018
Patrick
Hospital & Health Care, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Excellent Lease Administration and Lease Accounting Software
We have had a great experience with ProLease so far. The customer service is great. They respond to your questions very quickly and can almost always find your solution.
PROSI like that it works as an administrative database as well as an accounting software tool all-in-one. It allows multiple teams to have access with the proper security.
CONSAt times I wish the accounting reporting was a little more robust. I have everything I need for disclosures, but there have been a few work arounds instead of a one-stop shop report.
Reason for choosing MRI Prolease
LeaseQuery was much more expensive and ProLease seemed to check all our boxes.
Jessica
Financial Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2017
It has great potential but fails to live up to expectations. Almost there.
Workplace: We haven't spent too much time in this module. It seems to be pretty straight forward. ProLease is more than happy to help us fix floorplans in which the architect has changed. Maintenance: I like the ability to assign tickets to groups instead of users. Automatic emails, which we can customize is great. However, all fields listed in the email customization, there are some we cannot add to the message which is disappointing.
CONSWorkplace: Possible better communication on next steps after training. There seemed to be a general confusion on who was supposed to do what next on the clients end. In addition, our extensions are supposed to be 5 numbers not 4. We have brought this to our contact at ProLease weeks ago but it has not been resolved. Asset managment seems messy. Maintenance: I would like the ability to create better reports or have some of these reports as basic, if there is a field then we should be able to pull that data into a report. In addition, we will like to be able to create custom fields in Maintenance. It doesn't make sense to assign the ticket to a vendor and not have the ticket summary show a vendor attached without having to pay for a custom view. We will like a do not exceed amounts per vendor that will automatically pop up in ticket once we assign it. We will like to have the ability to mass update or assign, but I think that's a feature that we can live without. We are also running into more issues that I am not happy that we are having.
Charlene
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Easy to use system and customer service is fast, friendly and thorough.
Very simple to move/terminate personnel in order to keep the floorplans up to date. Love the email notification when dispatching work tickets to the assigned tech.
CONSWould like to see requested completion date column in the Maintenance Ticket List. Info available via reports but ability to sort list by this field would be efficient for daily assignments. Would be awesome to be able to search the Maintenance Ticket Lists (both open and closed) for key words found in the individual work order field "additional request info" . Trying to relocate old work orders for conference room setups or for previous resolution are cumbersome, searching by key words such as blood drive, board meeting, auditorium, etc. who be most helpful.
Anna
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2013
ProLease - 'TWO SNAPS AND A CIRCLE'
Recommend for lease administration as well as project tracking. I use the Project Tracker Module the most and can't imagine using any other program ever again. I LOVE IT.
PROSFrom ease of use, to the high level of customer service received...ProLease delivers. We use the system on a daily basis and it is an integral part of the real estate function. The system is VERY easy to use - User Friendly as they say. But if you ever need support - you will happy with the service I'm sure. The folks at Linksys do an outstanding job - from all the research and knowledge that goes into their software/programming, to reseting a user password- the level of customer service has been consistently top notch since day one. I've been using the system for just over 3 years now - I have never had a problem or a bad experience. You just don't hear that kind of feedback anymore. In addition, the system can be customized to your specific needs. We use 'error trapping' and 'auto imports' to elminate key strokes as well as potential over spend. The imports are verified against key controls before the upload is successful. The time saved and ease of use - PRICELESS.
CONSThe only Con I can think of is that I don't have to call often enough for support! Alan and Aaron are both so helpful and such a pleasure to work with... I think I am their biggest fan!
Tanya
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2020
Very easy to use
Ease of use: logical flow throughout the application from one page to the next. Logic also extends to how the data is to be entered. From a lease abstract/capture aspect, minimal training involved in order to use MRI ProLease.
CONSOn properties that have more than one lease, if a document is uploaded to one lease it is not available to the entire property.
Vinay
Retail, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2017
VP of Business Operations
Recommend using Prolease to integrate with your accounting software as the accounting rules for leases are becoming complex.
PROSVery User friendly, web based software, very good functionality, very cost effective and good customer support.
CONSNo real drawbacks using this software, a few enhancements to the reporting module would benefit the user.
Laurie
Hospital & Health Care, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2017
We use it for all our real estate tracking and it is pretty easy to use
it is such an easy software to use and easy to correct when you make mistakes. I like that you can jump from one page to another with ease
CONSThat you can go to one screen and see what the current rent is. We use that number frequently and its a pain to have to run a report to get it. it would be nice to get it with one click.
Doyle
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2011
Training and technical advice
I would recommend the system based on functionality, ease of use and value.
PROSTwo years ago we elected to rebuild our global real estate database from scratch. It was clear that the system selection was going to be critical to our success. From training the team to linking up with our internal accounting system. TheProlease team has been a great help in our transistion.
CONSNone worth mentioning. If I had problems they were operator errors.
Binu
Automotive, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2022
Prolease
journal production was was easy and mapping was easy
CONSsetting up a new lease is not simple and needs good time.
Linda
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2019
Reports could use improvement
I do not use ProLease Maintenance
PROSThe color coordinating and page layout is nice. I can see a lot of information on one screen it's not crowded or hard to find what you are looking for.
CONSThe reports are not user friendly, we have to export to excel and then spend lots of time removing lines and info we didn't want.
Vendor Response
Hi Linda, Thank you very much for your review of our ProLease Maintenance software. Our only question is regarding your comment at the end that you do not actually use the software. Are you just receiving the reports? If so, we would be excited to work with whoever is preparing the reports and review our Custom Report Writer where you can pick and choose only the fields that you want to see. Please contact us any time to work on this together.
Replied February 2019
Robin
Staffing and Recruiting, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Prolease platform
Easy access and one stop shop. All information housed on one platform.
CONSStill learning about the many features, suggest more training in the beginning.
Reason for choosing MRI Prolease
introduced by Cresa
Reasons for switching to MRI Prolease
bigger portfolio
Michael
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Very user friendly, easy to implement and run, and easy to use since it is web based
Again, the ease of use is key, and the costs are fair, not nickeled and dimed on "add-ons". The web-based feature, rather than user licenses. Also, the system updates are easy and non-disruptive to work.
CONSSometimes we still need help getting reports and data fields just right for our use, wish some more fields were modifiable. However, the support for these items has been great.
Michelle
Information Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed July 2017
Have been using ProLease for a few month to create moves and designate spaces
Organization
PROSFairly easy to use and I like being able to see the space use and type and the layering. The reports are helpful.
CONSSeems glitchy. Sometimes I can click on certain things and sometimes I can't to change for instance a seat assignment by going through an individual's name or changing a space usage/type. I get a lot of error messages when trying to click on individual rooms and sometimes can only change information if I click on a cluster of rooms. Trying to change an individual room's information doesn't always allow me.
Carol
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2013
Prolease Review
I would recommend this software to any company looking to keep the RE Leases/Projects on track, rent paid accurately, and reporting available to pass onto the decision makers of the company. Very satisfied customer.
PROSProlease is extremely easy to use, easy to set up, and quite easy to add users. The software offers security boundaries if needed. My needs for a RE database include robust, flexible reporting and additional fields to house internal codes. Prolease more than meets my needs. Customer support is second to none. Many times, the need for a custom report is urgent and the team always looks for ways to meet the demands so everyone is happy.
CONSCannot think of any "Cons".
Diane
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2011
Excellent
I would recommend Prolease for all types of users (office, retail, industrial/warehouse, manufacturing, etc.). The reporting capabilities are excellent, critical date monitoring and email alerts work as they should and the ability to easily customize the database and reports makes Prolease a go to database for most users. Responsiveness from Support is great as compared to other similar database applications.
PROSThe 5 Stars in the Product Ratings tells it all. Ease of use, robust reporting, excellent support.
CONSCan't think of anything specific at this time.
Bart
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2018
It has great potential but fails to live up to expectations.
Very simple to move/terminate personnel in order to keep the floor plans up to date. Love the email notification when dispatching work tickets to the assigned tech.
CONSWorkplace: Possible better communication on next steps after training. There seemed to be a general confusion on who was supposed to do what next on the clients end. In addition, our extensions are supposed to be 5 numbers not 4. We have brought this to our contact at ProLease weeks ago but it has not been resolved. Asset management seems messy.
David
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed May 2013
HRG Database
I would have no hesitation in recommending this product.100%
PROSSimple any easy product to use and you dont have to use all the screens. Support team one of the best I have come across
CONSCannot think of anything. Even though there is a 5 hour time difference between our two countries this has not caused any issues when attempting to resolve a problem or get answers to a question
Joseph
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2013
ProLease & The Tenant's Point of View
Highly recommended, cost effective lease administration database and portfolio tracking tool. Dollar for dollar, perhaps the best.
PROSExpense calculations, primary use of space delineation, critical date tracking, units of measure and currency flexibility, ease of navigation. Superb help menu. Excellent customer service.
CONSFormatting features in the report section could be more robust.
Amanda
Real Estate
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2015
Functionality at its Best
I find that the data placement layout in the database and the reporting capabilities are a big part of why I like to use ProLease.
CONSI personally find that the Variable Base Amount aspect of the Oper/Tax screens to be a bit overwhelming, but I do see the benefit of using it once you figure it out.
Jessica
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2013
Assistant Property Administrator
I would recommend this product to anyone. It is such a great product and has everything I need.
PROSProLease is the easiest database I have ever used! It is very user friendly. If I have ever needed help, tech support is very quick at getting me the answers I need.
CONSI have not found any cons with this product.
Amanda
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed August 2011
Review
One of most comprehensive tenant rep lease administration softwares I've used, out of 6 total used on a day to day basis
PROSGreat tech support , comprehensive lay out and ease of data entry and data search
CONSSubspace split capability and subsequent expense screen splits can be cumbersome
sylvia
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2011
Prolease rocks!
Highly Recommend this product. It's got the biggest bang for your dollar.
PROSWeb based User Friendly Tech Support very Accommodating cost efficient
CONSDoesn't do the data entry for you