# Oneserve Software Reviews, Demo & Pricing - 2026 > Review of Oneserve Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cmms/oneserve-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Oneserve Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Oneserve 2026: Benefits, Features & Pricing Wondering if Oneserve is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Oneserve 4.1 [(8)](https://www.softwareadvice.com/cmms/oneserve-profile/#reviews) Pricing Pricing available upon request ### About Oneserve Empower your entire team to constantly improve business efficiencies and maintain superior customer satisfaction with our Field Service Management software. Oneserve provides you with all the tools needed to seamlessly unite your office team with their field-based colleagues. Intelligently schedule jobs, record job progress, reorder parts and monitor performance, all in one system. Designed to help you always achieve better, Oneserve is simple to configure and intuitive to use.
  • Oneserve users can get clear visibility of their financial and operational performance with real-time financial analytics.
  • Front line teams are provided with complete visibility of their day, directly via their mobile device, online or offline.
  • Accurate billing features provide immediate access to important data, enabling users to invoice more efficiently from within a single location.
  • Oneserve's accessible customer data features enables real-time progress updates and electronic audit trails.
  • Users can manage all parts, stock and inventory suppliers, as well as get real-time parts information for accurate monitoring and tracking. Wondering if Oneserve is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## Oneserve User Interface ## Popular Oneserve Alternatives Main Product Oneserve 4.1 [(8)](https://www.softwareadvice.com/cmms/oneserve-profile/#reviews) Ratings Breakdown - 4.25Ease of use - 3.75Value for money - 3.88Customer support - 3.25Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Zuper](https://www.softwareadvice.com/cmms/zuper-profile/) 4.5 [(46)](https://www.softwareadvice.com/cmms/zuper-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.41Value for money - 4.47Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Loc8](https://www.softwareadvice.com/construction/loc8-profile/) 3.7 [(123)](https://www.softwareadvice.com/construction/loc8-profile/reviews/) Ratings Breakdown - 3.54Ease of use - 3.62Value for money - 3.84Customer support - 3.57Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/) 4.5 [(409)](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.29Value for money - 4.46Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [AI Field Management](https://www.softwareadvice.com/construction/ai-field-management-profile/) 4.9 [(69)](https://www.softwareadvice.com/construction/ai-field-management-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.91Value for money - 4.85Customer support - 4.87Functionality Pricing Starting at $9.99 per month Get Price ## Oneserve Pricing and Plans Starting price: £50.00 Free Trial Free Version Basic £50.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Oneserve Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of Oneserve Accounting Integration Activity Dashboard Activity Tracking API Asset Tracking Audit Management Audit Trail Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Budgeting/Forecasting Checklists Commercial Properties Compliance Management Contact Management Contract/License Management Customer Database Customizable Fields Customizable Forms Customizable Reports Data Import/Export Dispatch Management Documentation Management Document Management Document Storage Employee Database Employee Scheduling Equipment Maintenance Estimating File Storage Forms Management Historical Reporting Inventory Control Job Management Key & Lock Management Labor Forecasting Location Tracking Maintenance Scheduling Monitoring Multi-Location Parts Management Payment Collection in the Field Performance Management Preventive Maintenance Purchase Order Management Real-Time Updates Reporting/Analytics Reporting & Statistics Residential Properties Scheduling Task Scheduling Technician Management Third-Party Integrations Time & Attendance Variable Workforce Warranty Tracking Workflow Management Workforce Management Work Order Management ## Oneserve User Reviews Overall Rating 4.1 Ratings Breakdown 5 50% 4 38% 3 0% 2 0% 1 13% Secondary Ratings Ease of Use 4.3 Value for money 3.8 Customer support 3.9 Functionality 3.3 Have you used Oneserve and would like to share your experience with others? Frank Y. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed July 2021 The excellent management system in the world. 5 It is exceptional and it comes with a lot of features which are easy to use and customize. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The exceptional future proofs the solution within the organization. Very simple for every user to use and customize. Cons: We couldn't have access to the client portal after our team bought the software. Read More VR Verified Reviewer Facilities Services 11-50 employees Used daily for less than 12 months Review source Reviewed March 2018 Very professional management system. 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Onserve was one of the best investments PPVS made. Our turnaround in quotations has increased significantly and modernised the companies management structure. Cons: The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into. Vendor Response Hello, Thank you very much for your review of Oneserve and sharing your experience with others here on Capterra. To hear that we modernised the companies management structure, you have seen an increase in quotations and we were one of the best investments to you is exactly what we aim to help our client partners achieve! I understand you are now using the client portal so we hope this is working well for you now too. Thank You again for your review! Kind Regards, The Oneserve Team Replied October 2018 Read More Paul L. Verified reviewer Construction 51-200 employees Used weekly for less than 12 months Review source Reviewed May 2024 Onserve a journey to hell 1 Started well with a one to one weekly implementation meeting, but it soon became apparent the software could not do basic thing like send a purchase order ! The framwork provided by OS to start building the system to our requirements was heavily biased toward housing associations needs not to the subcontractor middleman needs that we have . To sum up OS id say its ok if you have a very small work force or you dont mind your engineers efficiency going down dramatically or you what to employ lots more back office staff to manage OS then it great,otherwise if you want better performance from both office and engineers and subbies while reducing the need for more staff look elsewhere. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Apparently the system can use nhf sor codes , it can but its a mess to add codes and the maintenance once imported is massive requiring extra staff to try and manage , OS are next to usless for any help over the phone or by email. Cons: It was over sold, it under delivers ,its week as a property maintenance program week in comparison to other offerings, hugly complicated to the extend OS staff don't know how to use or implement parts of it. Its clear it build for housing associations or larger non profit companies that have an endless budget to get more staff to manage this mess of a program. Reasons for choosing Oneserve sor code usage and the ability to run voids ( which it cannot do )! Read More AP Adrian P. Construction 11-50 employees Used daily for less than 12 months Review source Reviewed March 2018 VG! Does what it says on the tin. 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Ease of use and easy to implement. We were using it within 1 day. I like the expandability which future proofs the solution within the organisation. Cons: Nothing really I suppose. If I was pushed the only gripe would be the cost of the interface to Xero, our finance solution. Vendor Response Hello Adrian, Thank you very much for your review of Oneserve. It is great to hear that our software is easy to use and its expandability will mean we fit with your businesses future needs. Both are so important to us. Kind Regards, The Oneserve Team Replied October 2018 Read More AW Alex W. Used unspecified for unspecified Review source Reviewed August 2015 Good operational product which is easy for all to use 4 Oneserve is an easy product to learn and use which means staff at all levels are able to learn the basics very quickly. It is versatile and can be adapted to the individual business needs, and at different levels in the business. It is a very good operational tool. The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost. The helpdesk are very good and queries answered quickly, however, change requests can sometimes take a while to be implemented. Ratings Breakdown 5 Ease of use 5 Customer support Read More LH Liam H. Used unspecified for unspecified Review source Reviewed August 2015 Intuative and clear. 4 It is not a CRM so has limitations with jobs which a speculative. Report are clunky. It is difficult to have overview of individual clients for which we deliver differing work streams, making monthly meetings difficult as the information extraction from OneServe is problematic. As we have a number of clients we would much prefer loading jobs under a client then work stream for that client rather than simply on a work stream this would traceability and capturing performance data for client rather than work streams. Ratings Breakdown 5 Ease of use 2 Customer support Read More DM David M. Used unspecified for unspecified Review source Reviewed August 2015 Oneserve Scheduling and Appointment System for In House Repairs Team 5 A really good product which has helped to improve efficiencies with regards appointing and scheduling of responsive works for the in house repairs team. Simple to use and easy to configure and build on. We are currently working with Oneserve to expand the system in support of other activities currently undertaken by the repairs operatives. Customer Service is first class, with pro-active account management team working to ensure that we receive the best service possible. Ratings Breakdown 4 Ease of use 5 Customer support Read More CA Chris A. Used unspecified for unspecified Review source Reviewed August 2015 The software is intuitive to use and allows for customer configuration the product has a good road m 4 The product lacks detailed reporting as part of the standard package however as stated before the development road map is good and inclusive. IT support is responsive and quick Management team are responsive and inclusive Ratings Breakdown 4 Ease of use 4 Customer support Read More Showing 1 - 8 of 8 Reviews ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **556** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **195** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (453) Recently recommended **139** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **115** times Stuck Between Options? Our experts can help you compare Oneserve with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice