PEMAC Assets Software

PEMAC Assets Software

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Find out more:

About PEMAC Assets

PEMAC Assets is an award-winning, best-of-breed CMMS that helps companies reduce equipment breakdowns by analysing the reasons for failure and informing decision making. PEMAC also offers the option to integrate our health and safety software and paperless approval tools with its CMMS ensuring that client key assets, people and equipment are aligned in delivering a successful maintenance strategy. PEMAC Assets is tailor-made to support any organisation’s needs whilst assisting a seamless transition into the digital age. PEMAC has over 35 years’ experience in the pharmaceutical, medical devices, utilities, and food and beverage industries and excels in highly regulated and compliance-intensive frameworks such as 21 CFR Part II and ISO 55000. We work with some of t...

PEMAC Assets Pricing

PEMAC Assets Guide Pricing: Entry Level (user population of up to 5 engineers): €7,000 per year (excludes implementation & hosting). Mid-Market (user population of 10+ engineers) : €9,000 per year (excludes implementation & hosting). Enterprise (user population of 15+ engineers): €15,000 per year (excludes implementation & hosting).

Starting price: 

7,000.00 per year

Free trial: 

Available

Free version: 

Not Available

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PEMAC Assets

PEMAC Assets User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 18 reviews

Martin

Company size: 11-50 employees

Industry: Machinery

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2022

Pemac Overview

Overall it was excellent. Easy to use, provided good traceability and it was reasonably priced.

Pros

The nice thing about Pemac was its ease of use. For midsize companies it was intuitive and easy to train new employees.

Cons

Its a while since I used it but some transactions were slow to process

Paul

Company size: 51-200 employees

Industry: Oil & Energy

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2022

If you are after a complete NMS system then PEMAC has all the extras to produce one for you

Increased our usage of our Maintenance team

Pros

works straight away straight out of the back.

Cons

The software worked as well as expected.

Reasons for choosing PEMAC Assets

Cost and the fact we were already using an old version of PEMAC

Response from PEMAC

Thank you Paul for your feedback. Regards, PEMAC

Replied August 2022

Barry

Company size: 201-500 employees

Industry: Food Production

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

August 2022

Warehouse / Inventory Management

Very poor, will look to move as soon as it possible need to get the timing right to avoid impacting our own business

Pros

Overall fairly user friendly, reorder level scan for purchasing is a very effective tool but again it was changed as part of an upgrade and is now not as user friendly

Cons

Changes made to modules without any consultation with customer and very poor follow up and support to put fixes in place

Response from PEMAC

Thank you Barry for your feedback, and we would like to offer our sincere apologies that you have had a negative experience in relation to PEMAC support and changes to modules. We would very much appreciate it if you could reach out to us directly, at which point, we can assign someone to discuss these issues in more detail and work with you to find a resolution. Regards, PEMAC

Replied August 2022

Jayne

Company size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

July 2022

A comprehensive database of work in progress

Because of the link between work orders and purchase orders it ensure that goods received are correctly allocated to each job and minimum stock levels can be held reducing our holding costs. Overall we are very pleased with Pemac Assets

Pros

The easy to use structure of linking a request to a work order to a purchase order

Cons

Annual training for end users should be built into the annual fee, ensuring companies keep up to date with software features The character length restrictions in some of the fields eg costs description or PO task description could do with being increased to allow for more narrative

Response from PEMAC

Thank you Jayne for your feedback. Regards, PEMAC

Replied August 2022

James

Company size: 201-500 employees

Industry: Pharmaceuticals

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

PEMAC Assets as a CMMS in Pharmaceutical Industry

In the pharmaceutical industry we are expected to comply to regulatory requirements, so having a CMMS that is FDA and EU compliant is critical. Before we got PEMAC we were using an excel sheet to track PM and calibration due dates. This soon became unwieldly and sometimes equipment was late for PM or calibration leading to unnecessary deviations. Also, having a paper-based equipment file system is difficult to maintain and upkeep. PEMAC allows us to keep all of the equipment PM and calibration files electronically.

Pros

The interface of PEMAC dashboard is very user friendly and intuitive. I also like that only area that users have access to are shown to them which simplifies training. The unplanned ticketing system is very helpful as well, giving most of the site access as a simple user with limited access to be able to submit an equipment maintenance ticket for unplanned events. This allows us to use one ticketing system instead of two, which in turn makes metric determinations for unplanned events easier.

Cons

Unfortunately the way that we name our assets (allow 2 to 4 alpha type) is not compatible with PEMAC format numbering automation, so we still have to use an excel sheet to determine the next number per asset type. The licensing for access to different components was quite complicated but the newer version seems to have simplified this to more reasonable level. Something else that we would like to see in the future is a true SaaS cloud model to make it easier to share from site to site across the world.

Reasons for choosing PEMAC Assets

Costs, ease of use

Response from PEMAC

Thank you James for your feedback. Regards, PEMAC

Replied August 2022