Excellent Calibration Software and Customer Service

ProCalV5 is the best software I have researched and implemented, and there have been quite a few by now. There are many pros that come to mind, the following are the most important for our organization: * Extreme flexibility to customize the software to your needs, like changing field names or adding many user defined fields. * Never ending list of features. You can use it as a basic calibration recall system with the minimum information you need or go all the way to Gages R&R. * Very user friendly and you can customize different level of access for group of employees or individual employees. * Excellent customer support, from the staff that works with you to import your existing data into the system, to the trainers to the tech support folks, when you have an issue or need help. The response time is just amazing. * If your organization needs a particular feature or change in the software they will work with you to make it happen. * ProCalV5 is not just a tool calibration software, it is also a equipment maintenance software. It is so flexible that we are actually using it to manage our inspectors mandatory eye exams. * Great audit trial, reminders, calibration/maintenance history, etc. They are great tools for your ISO/AS certification, employee accountability and not forgetting anything. * Multi-site option, allowing you to manage tools/equipment segregated by site and the level of access of employees or different sites. Regarding cons, I can not really think of any. Whenever there has been something that we have liked the software to do differently (I can think of once or twice in several years) the ProCalV5 folks have made it happen.

PROCAL V5

No comment used wisely .

Pros

No comment -Good software to use as Im being using for many years in Sanmina Pg

Cons

No comment -Good software to use and not much hang in the system .

Looking forward to the ease of use

we will definitely be able to deliver quicker service to our customers now that we can input data instantly. We will also be saving on a lot of paper as we used to print out forms to fill out for each instruments. It's nice to say we are doing our part for the environment.

Pros

the reminders of all the test instruments and customer instruments pop up automatically.

Cons

there is nothing i can say that I like the least at the moment as we are still in the set up phase.

Excellent For Managing Calibration of Instrumentation -

We track all instrument calibration parameters, calibration due dates, and instrument status.

Pros

It has all features that were available to me when I used Loveland, and Honeywell calibration software.

Cons

There is a learning curve that takes some time, and it takes time to set up your original data.

ProCal Review

More initial training and help with the setup..

Pros

The special features are nice and will be better when we get more data input into the data base.

Cons

Not being able to search for the serial number was a big issue for us. We did get this resolved by changing the data migration parameters but the search feature could use more help. The validation of the system is very expensive and would be nice if it could be broken down into areas that the customer can choose to validate. As more features are added we could validate as we go, which would spread the cost out.