Q Ware CMMS
About Q Ware CMMS
Q Ware CMMS Pricing
Starting at just $15/user per month.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Q Ware CMMS
1 - 5 of 56 Reviews
John
Verified reviewer
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Q Ware CMMS Excels!
I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.
PROSEase of use Superior Customer Support Inexpensive as compared to other CMMS
CONSI honestly don't have any cons. They continue to amaze me.
Vendor Response
Thanks John! You've been a great supporter and we appreciate your business. We'll continue to focus on individual care. Stay Safe. Q Ware Team
Replied October 2020
Mary
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Upgrading of Current Version
We are extremely happy using Q Ware, there is no down time with not any glitches.
PROSThe reason why we bought this product was because we were able to consolidate: Event Booking, Work Orders and Tracking of Inventory all in one platform. Users do not need to go out to various platforms to do their work.
CONSUnfortunately, we are still running version 2.1.3.10 The reason why we are still on this old version of Q Ware is because the updated version no longer has Event Booking. If we move to the newer version we will not have this feature which is very important to us as a school. We use it extensively to book various rooms and generate a work order for our Events.When we had initially purchased the program it was mentioned to us that Q Ware was in the process of updating the version, it was not mentioned that in the updated version Event Booking would not be included.Could this be reconsidered? We have invested so much time in setting the program up, training our users.
Reason for choosing Q Ware CMMS
One product for all of the services we were looking for.
Reasons for switching to Q Ware CMMS
We needed to consolidate the services in one application.
Vendor Response
Hi Mary, We are incorporating the Event Booking feature into the new version of Q Ware. The development has already started and we are in the process of solidifying the migration process to move customers like yourself to the new version. Please reach out to our support staff if you have any questions about Events or the migration process. Thank you for your support! Best, Ryan N.
Replied April 2023
Kara
Higher Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Qware usage in Higher Ed
My customer service rep, [sensitive content hidden], is always helpful and easy to contact.
PROSIt is easy to get our end users trained to use the system. It notifies us and easy to use the Work Order system
CONSI am needing the printing feature and the upgrades to utilize Asset Management in the manner that we are wanting to use it.
Vendor Response
Hi Kara, Thank you for the positive review. We have started the migration process for some clients to move them to the new product. Please contact our support team if you want to schedule time to see if we can move you sooner. We appreciate your business and support. Best, Q Team
Replied March 2024
Timothy
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed September 2022
Long time user.
The experience is minimal as its not changed in 15 years. We are stuck with it.
PROSIts very basic to use. The users do seem to figure out how to enter in work orders. The day to day operation works fine.
CONSThe software has looked the same and worked the same for 15 years. We spend a lot on subscription for the same exact product. The graphics, functions, and processes have all remained the same. I can't name one new feature of the product.
Reason for choosing Q Ware CMMS
This was the only option in my area.
Vendor Response
Hi Tim, Thank you for the honest review. We are actively working on the migration process for moving customers using our 2.0 product like yourself onto our new product. If you have any questions about the new product or are interested in ways to expedite your transition to it, please reach out to support at support@qwarecmms.com. Thanks! Q Ware Team
Replied September 2022
Cyril
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Berlin CSD - Electronic Work Order Program
Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.
PROS* Welcoming and friendly sales team, easy to work with and very knowledgeable. * Easily installed and adapted to our facilities * Training and use for all school district staff was easy, with very few questions and/or complaints * Have seen a dramatic increase in the number of Work Orders being submitted by staff for items that need to be done or receive attention. * Program provides feedback to the Requestor / Other Administrators which has proven to be very favorable
CONS* Some changes to programming have to go back through the Company versus being able to make them yourself
Reason for choosing Q Ware CMMS
Much easier to work with, both from a company standpoint and software programming standpoint. And, it was far less expensive than the other seven (7) Building Maintenance Work Order programs that my district reviewed.
Vendor Response
Hi Cyril, Thank you for the feedback. We hope you and your district are navigating COVID alright. We appreciate your business over the years and please reach out if there is anything we can do to make Q work better for you. Thanks again and stay safe. Q Ware Team
Replied October 2020