Q Ware CMMS

RATING:

4.5

(56)

About Q Ware CMMS

Q Ware CMMS is a cloud-based maintenance management solution designed for small and midsize businesses. It offers work order management, preventive maintenance, inventory management, fixed asset management and event scheduling within a suite. Q Ware CMMS features work order management, which allows users to record all corrective maintenance requests using customized web forms. The fixed asset management functionality of the software enables users to track both mobile as well as assignable assets. Users can also record asset information such as location and costs using the customized assets forms. Q Ware CMMS features inventory management, which helps users to maintain inventory levels, equipment usage, stock levels and consumption in real time. With the help o...

Q Ware CMMS Pricing

Starting at just $15/user per month.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Q Ware CMMS Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Q Ware CMMS

1 - 5 of 56 Reviews

John

Verified reviewer

Utilities, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Q Ware CMMS Excels!

I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.

PROS

Ease of use Superior Customer Support Inexpensive as compared to other CMMS

CONS

I honestly don't have any cons. They continue to amaze me.

Vendor Response

Thanks John! You've been a great supporter and we appreciate your business. We'll continue to focus on individual care. Stay Safe. Q Ware Team

Replied October 2020

Mary

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Upgrading of Current Version

We are extremely happy using Q Ware, there is no down time with not any glitches.

PROS

The reason why we bought this product was because we were able to consolidate: Event Booking, Work Orders and Tracking of Inventory all in one platform. Users do not need to go out to various platforms to do their work.

CONS

Unfortunately, we are still running version 2.1.3.10 The reason why we are still on this old version of Q Ware is because the updated version no longer has Event Booking. If we move to the newer version we will not have this feature which is very important to us as a school. We use it extensively to book various rooms and generate a work order for our Events.When we had initially purchased the program it was mentioned to us that Q Ware was in the process of updating the version, it was not mentioned that in the updated version Event Booking would not be included.Could this be reconsidered? We have invested so much time in setting the program up, training our users.

Reason for choosing Q Ware CMMS

One product for all of the services we were looking for.

Reasons for switching to Q Ware CMMS

We needed to consolidate the services in one application.

Vendor Response

Hi Mary, We are incorporating the Event Booking feature into the new version of Q Ware. The development has already started and we are in the process of solidifying the migration process to move customers like yourself to the new version. Please reach out to our support staff if you have any questions about Events or the migration process. Thank you for your support! Best, Ryan N.

Replied April 2023

Kara

Higher Education, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Qware usage in Higher Ed

My customer service rep, [sensitive content hidden], is always helpful and easy to contact.

PROS

It is easy to get our end users trained to use the system. It notifies us and easy to use the Work Order system

CONS

I am needing the printing feature and the upgrades to utilize Asset Management in the manner that we are wanting to use it.

Vendor Response

Hi Kara, Thank you for the positive review. We have started the migration process for some clients to move them to the new product. Please contact our support team if you want to schedule time to see if we can move you sooner. We appreciate your business and support. Best, Q Team

Replied March 2024

Timothy

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed September 2022

Long time user.

The experience is minimal as its not changed in 15 years. We are stuck with it.

PROS

Its very basic to use. The users do seem to figure out how to enter in work orders. The day to day operation works fine.

CONS

The software has looked the same and worked the same for 15 years. We spend a lot on subscription for the same exact product. The graphics, functions, and processes have all remained the same. I can't name one new feature of the product.

Reason for choosing Q Ware CMMS

This was the only option in my area.

Vendor Response

Hi Tim, Thank you for the honest review. We are actively working on the migration process for moving customers using our 2.0 product like yourself onto our new product. If you have any questions about the new product or are interested in ways to expedite your transition to it, please reach out to support at support@qwarecmms.com. Thanks! Q Ware Team

Replied September 2022

Cyril

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Berlin CSD - Electronic Work Order Program

Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.

PROS

* Welcoming and friendly sales team, easy to work with and very knowledgeable. * Easily installed and adapted to our facilities * Training and use for all school district staff was easy, with very few questions and/or complaints * Have seen a dramatic increase in the number of Work Orders being submitted by staff for items that need to be done or receive attention. * Program provides feedback to the Requestor / Other Administrators which has proven to be very favorable

CONS

* Some changes to programming have to go back through the Company versus being able to make them yourself

Reason for choosing Q Ware CMMS

Much easier to work with, both from a company standpoint and software programming standpoint. And, it was far less expensive than the other seven (7) Building Maintenance Work Order programs that my district reviewed.

Vendor Response

Hi Cyril, Thank you for the feedback. We hope you and your district are navigating COVID alright. We appreciate your business over the years and please reach out if there is anything we can do to make Q work better for you. Thanks again and stay safe. Q Ware Team

Replied October 2020