User Ratings & ReviewsReviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros/Cons
Pros
The capability of approval hierarchy that leads to email notification. Helps with tracking down who approved/reviewed what and when.
Flexibility and work flows make this product user friendly for the cost.
Cons
It was difficult to keep up with the updates when it was the responsibility of our IT team, with how busy they are within our company.
As an administrator, setting the system up can be tedious to downright difficult (especially the workflows).
Pros
It's intuitive to learn so you can get up-to-speed quickly, and has terrific training and community support to allow users to build upon their Smartsheet skills and become experts.
I love the flexibility and ease of use. The ability to flip from tasklist to schedule to card views is great.
Cons
I can't work offline, which is terrible for someone who is required to do a lot of work inside airplanes.
You can't really duplicate a sheet, or there is something wrong with that feature that makes it extremely inconvenient for us to do so.
Pricing
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Additional Info
Deployments
Desktop - Linux
Desktop - Chromebook
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Support and Training
Support
FAQs/Forum
Knowledge Base
24/7 (Live Rep)
FAQs/Forum
24/7 (Live Rep)
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