# ServiceChannel vs UpKeep - 2026 Comparison - Software Advice

> ServiceChannel vs UpKeep - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/cmms/servicechannel-profile/vs/upkeep

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ServiceChannel vs UpKeep

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 22, 2026

# ServiceChannel vs. UpKeep: 2026 Comparison

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Updated June 22, 2026

# ServiceChannel vs. UpKeep: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/cmms/servicechannel-profile/)

[ServiceChannel](https://www.softwareadvice.com/cmms/servicechannel-profile/)

4.5

[(147)](https://www.softwareadvice.com/cmms/servicechannel-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses ServiceChannel

Based on 147 reviews

-   Most common industry: Retail, Consumer Goods & Services (36%)
-   Top use cases: Work Order (26%), Facility Management (14%) and Maintenance Management (8%)

84% of users recommend this product

[](https://www.softwareadvice.com/cmms/upkeep-profile/)

[UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/)

4.6

[(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

Starting Price

$20.00per month

Free trial

Free version

Pros:

-   Work order management
-   Mobile app

Cons:

-   Technical issues
-   High cost

Who uses UpKeep

Based on 1324 reviews

-   Popular among: Small businesses
-   Most common industries: Manufacturing (16%), Retail, Consumer Goods & Services (10%) and Hospitality, Dining, Event & Travel (8%)
-   Top use cases: Maintenance Management (6%), Scheduling (4%) and Work Order (4%)

86% of users recommend this product

[](https://www.softwareadvice.com/cmms/servicechannel-profile/)

ServiceChannel

4.5

[(147)](https://www.softwareadvice.com/cmms/servicechannel-profile/reviews/)

[](https://www.softwareadvice.com/cmms/upkeep-profile/)

UpKeep

4.6

[(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 147 reviews

Ease of use

4.4

Value for money

4.4

Customer support

4.4

Functionality

4.4

4.6

Based on 1,324 reviews

Ease of use

4.6

Value for money

4.5

Customer support

4.7

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 1,471 reviews from Facility Management

* * *

Billing & Invoicing

5.0

Calendar Management

3.9

Document Management

N/A

Inspection Management

N/A

Inventory Management

N/A

Maintenance Scheduling

4.5

Billing & Invoicing

4.4

Calendar Management

4.4

Document Management

4.0

Inspection Management

4.0

Inventory Management

4.3

Maintenance Scheduling

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

SAP AribaNot enough reviews

](https://www.softwareadvice.com/ecommerce/sap-ariba-profile/)[

NetSuiteNot enough reviews

](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)[

WennSoftNot enough reviews

](https://www.softwareadvice.com/construction/wennsoft-profile/)

[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

SlackNot enough reviews

](https://www.softwareadvice.com/remote-support/slack-profile/)[

Microsoft TeamsNot enough reviews

](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

## Reviews

* * *

LV

luisa V.managerConstruction, 2-10 employees

"It is a useful platform for managing service requests, tracking job status, and maintaining communication with clients. While there is a learning curve and some areas could be more user-friendly, it has helped streamline operations and improve organization."

May 22, 2026

YL

YUNG L.Director of OperationsFacilities Services, 2-10 employees

"Language barriers among ServiceChannel employees often stem from the platform’s global workforce and the specialized terminology used in facility management."

May 14, 2026

Joseph B.IT Systems SpecialistMachinery, 51-200 employees

"It's not perfect for every enterprise scenario, but for most mid-to-large operations, it's one of the more IT-friendly CMMS options we've tested."

May 30, 2026

Art S.Inventory supervisorPackaging and Containers, 201-500 employees

"It doesn't have as many uses that would improve my inventory with bugs and issues."

May 29, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[MaintainX vs ServiceChannel](https://www.softwareadvice.com/cmms/maintainx-profile/vs/servicechannel/)[Limble vs ServiceChannel](https://www.softwareadvice.com/cmms/limblecmms-profile/vs/servicechannel/)[MaintainX vs UpKeep](https://www.softwareadvice.com/cmms/maintainx-profile/vs/upkeep/)[Fracttal One vs UpKeep](https://www.softwareadvice.com/cmms/fracttal-profile/vs/upkeep/)