Smartsheet
Smartsheet
About Smartsheet
Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking.
Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work ...
Awards and Recognition
FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Smartsheet Pricing
Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Starting price:
$7.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Smartsheet
1 - 5 of 2,752 Reviews
Andrew
10,001+ employees
Used unspecified
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
3
Reviewed March 2023
Smartsheet User Review
Melanie
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Versatile and Powerful Tool
My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.
PROS- Ease of Use - No need to involve programmers to create custom solutions - Versatility - customizable sheets and dashboards for different departments and needs - Support - AMAZING user forum, help pages, support department
CONSRow and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.
Reasons for switching to Smartsheet
I used Planview at a previous job (and was a user, not involved in the implementation). As a user, frankly, I despised Planview. It took so much effort to create and manage a project plan! And the constraints we had to work with to allow for standardized corporate level reporting were difficult to work with. Smartsheet is SO much more user friendly and customizable. The new features added in late 2019 make it an even stronger solution. Very happy to have made the switch!
Nelly
Import and Export, 2-10 employees
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
smart sheet = easy work
i used to work on it it helps me to manage my work
PROSit is part of Microsoft it is a trusted one , i can use it as a free users i can collaborate (view, edit where applicable, comment) it is good for me as a small company ,
CONSi have to make a small training on it first
Reasons for switching to Smartsheet
it is more organized and easy to use after learn , i can follow up my work in a smarter way
Kian
Market Research, 51-200 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2023
As a project management tool, Smartsheet is top-notch
In particular, highlight the time savings that have resulted from centralizing all of our projects' timetables on the Smartsheet platform, allowing our team to more easily follow progress because they always have access to the relevant data. Compared to previous opportunities, where we had to manage documents via email or any other source of information transfer and ended up being very tedious and less organized, this platform solved many problems. One of these is the ease and support we have when collaborating on any other project where we are asked for assistance and have the management of the same here.
PROSOne of the best tools that Smartsheet has given us is the ability to centralize all of our organization's management in a single location, complete with powerful features like task planning and the ability to assign tasks to individual team members and then keep track of their progress with detailed reports and automated alerts. We appreciate how smoothly both the desktop and mobile versions operate; this has come in handy when making changes to our schedule is required.
CONSThe platform's high learning curve and poor customer service make it hard to use, especially its more advanced capabilities. We wasted time due to Smartsheet's inability to copy a sheet for editing.
qasem
Banking, 1 employee
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
good for phone
Good experience, but I hope for better performance with the paid version
PROSAccuracy in outputting reports and ease of modifying inputs
CONSSlow response at times when multiple tables are in one capacity
