Spacewell Software

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About Spacewell

Spacewell is a web-based facilities and property management software and integrated workplace management system (IWMS) that helps businesses dispatch work orders on the basis of skills and facilitates activity-based service delivery. Key features include inspection management, preventive maintenance, maintenance management, inventory control, equipment management, facility scheduling, space management, desk and room booking, contract management, strategic portfolio planning, lease administration & accounting for the corporate real estate portfolio, transaction management and reporting. Facility managers can use the space and move management solution to handle their space portfolio, import BIM models or CAD drawings into the system, display changes in spatial data acro...
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Spacewell User Reviews

OVERALL RATING

Showing 4 reviews

Jacco

Brick Management B.V.

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2020

Review FMIS brick management

my experiences with our contact person are good. If there are minor issues, the service desk is easily accessible and matters are dealt with immediately or referred to our permanent engineer.

Pros

The system is easy to adapt, as all options for managing a real estate portfolio are already available. The option should only be adjusted according to your own process, for this request the costs are usually low and the engineer quickly understands the purpose of the adjustment. Reports and email templates can be created yourself. The system is very user-friendly, stable and software updates are not noticeable in the operation (so no more powerdown or errors after an update). Depending on the demarcation set, the transparency is the same for all stakeholders (clients, tenants, contractors) and no miscommunication is possible, which is necessary for our business.

Cons

I have not had any problems with the software. It is advisable to have a thorough programm of requirements at the start. This simplifies the implementation and keeps the focus as there are a lot of options of real estate management to select.

Reasons for choosing Spacewell

All 10 parties indicated that their software program consisted at least an (extensive) facility management information system (FMIS) and document management system, which is easy to use and expand. In our acquaintance we asked to give a live demo and make live adjustments to the system at our request. Spacewell was the only party that could fulfill this request and immediately convinced us that their system works and is modifiable and not just a commercial story.

Response from Spacewell

Hi Jacco, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user friendly and a good fit for your organization. Moreover, we are very happy to hear that our account management and service desk teams were easily accessible and support you immediately. We really appreciate your feedback. Thank you!

Replied November 2020

Peter

Maria Middelares

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2020

WorkAssistant assists intuitively, effectively and efficiently our cleaning staff

Spacewell listens very well and understands (our) needs and implements with the right critical note WorkAssistant.

Pros

In combination with a well-structured organization, clear instructions, and the right tools and products, the mobile app (WorkAssistant) ensures high satisfaction of the cleaning staff, less absenteeism (a reduction of more than 50 %), reduced staff turnover (9 exits in 2016, 1 exit in 2019) and less recruiting/onboarding time. There was an increase in cleaning services in the day hospital (extra work equivalent to one FTE). Thanks to the greater efficiency brought by the WorkAssistant, there was no need to expand the existing team of 78 FTE (savings of 1.2% approx. €45,000/year).

Cons

This software is not (yet) available for IOS :)

Reasons for choosing Spacewell

Agile and willing to develop extra userfriendly features

Response from Spacewell

Hi Peter, thank you for investing your time and leaving a review for Spacewell! We're delighted to hear that our mobile app (Work Assistant) supported you and your team in achieving your business goals. We're also glad that you found our team agile and responsive. I've shared your comments about IOS with our product team. As we are busy adding new features to our solutions this is very useful feedback for them. Thanks again!

Replied November 2020

Bob

Veiligheidsregio Haaglanden

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Public Safety

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

3

Value for money

4

Customer support

4

Functionality

5

Reviewed November 2020

Mooi veelzijdig FMIS

Ik heb ervaring met Axxerion, zij staan mij erg goed te hulp. Vooral helpdesk, projecten duren soms wat langer dan gewenst.

Pros

Veel modules, makkelijk aan te passen. Zeer uitgebreid en breed in te zetten.

Cons

Soms wat maatwerk nodig, dit neemt veel tijd en geld in beslag.

Reasons for choosing Spacewell

Flexilbiliteit in data import en export.

Response from Spacewell

Hi Bob, thank you for leaving a review for Spacewell! We're so happy to hear that you find our software versatile, complete and widely applicable.We're also glad that you found our helpdesk helpful. I've shared your comments about customization and timings with our product & implementation teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated!

Replied November 2020

Melyn Joy

Department of Education

Verified reviewer

Company size: 10,000+ employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed May 2021

Why I like Spacewell

I really like its friendliness to the users as well as its flexibility is indeed a good one since i am prone to exporting and importing data.

Pros

What i like about this software is its friendly nature in managing a portfolio. Reports and email templates can be created by yourself. Moreover, stable and software updates are not noticeable in the operation which is for me it is a good one.

Cons

So far, I have no problem in regards to this software.

Response from Spacewell

Hi Melyn Joy, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user-friendly. Moreover, we are very happy to hear that our software updates aren't noticeable for you in operations. We really appreciate your feedback. Thank you!

Replied June 2021