TabWare by AssetPoint Software


 

TabWare is a full-featured CMMS/EAM solution made exclusively for maintenance managers.The solution contains advanced analytics that make use of the data created stored during day-to-day operations so that companies can gain full visibility and advanced insight into their maintenance management processes. With these BI elements incorporated into the system, businesses can monitor KPIs, trends, and what-if scenarios to guide business decisions and strategic planning.

With TabWare's work order management solutions, work order requests of all types and sizes can be organized effectively and routed to the correct member of a team. Each work order needs to be approved before a technician can be deployed, and with TabWare's mobile approval process, work orders can be approved and sent from any device with Internet access.

TabWare's scheduling feature works to align skilled technicians with the correct parts, tools, equipment, and instructions so that all maintenance can be fixed smoothly.

 

TabWare by AssetPoint - Inventory issue
 
  • TabWare by AssetPoint - Inventory issue
    Inventory issue
  • TabWare by AssetPoint - Equipment downtime tracking
    Equipment downtime tracking
  • TabWare by AssetPoint - Equipment inspection
    Equipment inspection
  • TabWare by AssetPoint - Work order scheduling
    Work order scheduling
  • TabWare by AssetPoint - Work order request
    Work order request
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

20 Reviews of TabWare by AssetPoint

 

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Software Advice Reviews (15)
More Reviews (5)

Showing 1-15 of 15

William from Morey's Piers
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Tabware by Assetpoint

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Has everything in one software rather than having to buy multiple titles and having to make them all work together.
New technician module is great for front line technicians.

Cons

Would be better to have more customizable features.
Cost.
Tech support is a slow process getting things fixed.

Review Source
 
 

Alan from M3Midstream
Specialty: Oil, Gas and Energy
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Tabware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Tabware has all the functions needed for a great CMMS. Tabware customer support is superior to all others.

 
 

William from Morey's Piers
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Tabware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think Tabware is a great CMMS and works good at having a lot of solutions in one package.

Pros

Search capabilities are great. The new technician module is great for out in the field work.

Cons

Customer support and fixing issues is a process.

 
 

Tom from TechmerPM
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Tabware was a bad choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our entire organization has struggled with the layout, over all concept and lack of intuitiveness. Administrators have to click endless fields and drop down menus to accomplish the simplest of tasks; technicians have to click and fumble to switch between PM’s, routine and emergency work orders. As the system manager, metrics I need to manage are not available. Put all that on top of persistent connectivity issues, I am thankful I was not a decision maker party to choosing Tabware. During our last ISO audit, the auditor commented on the awkwardness of the solution and was not impressed. At a previous employment I used other maintenance software solutions that were easy to manage, intuitive and actually improved the department. Tabware has not been that solution for us.

Pros

Starting to use the inventory module to control maintenance parts; the jury's still out on that one.

Cons

See above.

Advice to Others

Tabware may work well for multi-layered maintenance organizations, but it's not been a good solution for us.

 
 

Robert from TG fluid systems
Specialty: Manufacturing

January 2016

January 2016

New user to Tabware

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Support has been good. Prompt. Training provided is a valuable plus.

Likes Least

System has had a lot of glitches and not as customizable as expected. Startup training needs to be longer too much to do in 5 days. Unless your doing nothing else.

Recommendations

Know exactly what your looking and be specific of your needs.

 
 

Clifford from ArcelorMittal Steel
Specialty: Manufacturing

November 2015

November 2015

i work in the central warehouse for the Cleveland facility

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Inside help are always very helpful and have a great working knowledge of the product. The navigation from module to module (ie from the requistion module to the inventory to name one) is very helpful and time saving. Also the tie in from the work order module to the equipment module makes it very helpful when analyzing the top spend on equipment in various locations in the plant. The equipment tree is also an asset as when personel either transfer of leave it is seamless when looking up items (bill of material) for the new employees. The ability to make queries is a tremondus help as i use it all of the time to find out questions asked about when, who items have been used, this is only an example of the querie usage as it is used in all the modules.

Likes Least

As always there are cetain things which are helpful to the area and the end user, one thing which would help is the ability to see the originating requisition in the purchasing module on the front screen.

Recommendations

A one on one consulation on how the system works, sometimes i have found the user is frustrated as the user has not had the proper coaching.

 
 

Matthew from Surfside Foods, LLC
Specialty: Food and Beverage

November 2015

November 2015

Full featured CMMS solution that will grow with our Company

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

In my search for a CMMS solution I had three things in mind.
1. Full functionality and scalability at an affordable price
2. Ease of implementation
3. Ease of use for requesters and mechanics to ensure adoption
TabWare met all of these, along with providing all of the help I needed during my decision to purchase, training, and implementation.

Likes Least

I don't have any negative feedback at this time, so far I am very please with my decision to use TabWare.

Recommendations

In my experience ease of use for requesters and mechanics is paramount to a successful system. If you can't get these people to adopt and use the work order system all of the hard work invested into the other modules will be wasted.

Speed of implementation is also key when upper management is waiting for a return on the investment of a CMMS. TabWare's copy and paste features and the ability to load date from Excel spreadsheets are great timesavers.

 
 

Travis from Grande Cache Coal
Specialty: Mining and Metals

September 2015

September 2015

Excellent support and a great team to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Tabware was quite easy to implement in our organization. Our users adapted quickly to the product as the interface is designed for ease of use. When working with the Assetpoint team we have always felt like it has been a partnership rather than just a piece of software sold to us.

Likes Least

The only real issue we have ever had was for a add on for the software. As we were on a older version the software licensing model had changed for that piece. In order to utilize it we would have needed some new licensing for this piece. Granted the new version was able to report more information than the previous version and had many new features so this wasn't necessarily unexpected.

Recommendations

Define your requirements well and ensure you have your end users approval before proceeding with any software that affects their job functions. Including all of those effected ensures support from the users and an easier transition when moving to new software.

 
 

Toni from Dymatize Nutrition
Specialty: Food and Beverage

September 2015

September 2015

Starting from the ground up? Not a bad software to get you there.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

GREAT customer service with trainers willing to answer even the simplest of questions..

Likes Least

It takes a little getting used to but once all the shortcuts are figured out it can be completely customized any way you want.

Recommendations

Give it a shot, take the training classes and you'll be set.

 
 

Bob from Imerys
Specialty: Mining and Metals

July 2015

July 2015

User for three years

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Service support. New Analytics and Advance Scheduler modules

Likes Least

3rd party bolt-on software to print work order reports

Recommendations

All CMMS software transactions, modules are similar but look at ease of creating work order schedules and creating metrics and reports

 
 

Butch from Macuch Steel Products
Specialty: Manufacturing

July 2015

July 2015

Awesome Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Support, every team member that I have come in contact with has met all my needs and in a timely manner. Their team did an great job selling the product and the support they promised!

Likes Least

A lot to learn. Not that I am complaining, I understand that in order to meet our needs that all of it is required.

Recommendations

Take the training offered by the vendor, you will benefit greatly by it.

 
 

Francis from Universal Forest Products Inc
Specialty: Manufacturing

July 2015

July 2015

Tabware TOL Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Tabware Online has been robust and reliable. Our users report that after initial training the program is easy to use and intuitive.

Likes Least

Creating purchase orders and linking line items to existing work orders tends to be a tedious process. If the program layout could be changed so that the work order reference could be added on the same data entry tab as the basic line item information, it would help to make the flow more efficient.
Pricewise, the program initial cost per full-access user is higher than other programs of this type. Subsequent annual cost per user is very low by comparison making up for it.

Recommendations

The program is robust and we've yet to discover any show stoppers. In over 18 months of use we have experienced only two very brief outages and those were attributed to the program hosts and not the program itself. There are few program bugs to deal with. Far fewer than in other similar programs I have experience with.
Our company presently has 12 plant locations using TOL with many more being added regularly. Implementations have been straight forward and quite easy. Our plants are small so we have configured the program to turn off some of the unnecessary functions that larger plants would require. These configuration changes are easy to do and help with the ease of use.

 
 

Keith from Continental Refining Company
Specialty: Oil, Gas and Energy

June 2015

June 2015

Overall a positive experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The flexibility of the software is nice. The company is great to work with, very helpful every time I have a need that needs met.

Likes Least

It does not have many modern features that CMMS software packages are offering today such as outlook integration.

Recommendations

Spend as much time before the launch possible entering equipment information and building equipment hierarchy.

 
 

Renee from Xtreme Drilling and Coil Services
Specialty: Oil, Gas and Energy

June 2015

June 2015

Training and admin support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We use TabWare On-Line, desktop application, in the oil and gas industry for preventive equipment maintenance and asset management. It is very user friendly making it an easy program to train and support. The navigation short cuts and links provide quick access to similarly formatted screens. It is semi-customizable allowing for some industry specific labeling. You can easily export data into easy to use Excel or manage detailed data and reporting through the Analytics module.

The vendor provides a great, professional support team that respond to my software questions and continued product support.

Likes Least

It would be good to have a live chat option for a quick question. Administration is not as intuitive as end user navigation depending on changes requested. While you can customize access and restrict window entries by user groups you must navigate in and out of Production set-up and Security set up.

Recommendations

I believe an evaluation should include some end users to get feedback and identify must haves. At the very least, it requires someone who really understands their company's departmental processes and future goals to drive set up and implementation.

 
 

Alan from M3Midstream
Specialty: Oil, Gas and Energy

June 2015

June 2015

Tabware review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Very user friendly. Very good record keeping, retrieval of data is easy.

Likes Least

Nothing - very good! Product is very easy to setup and use.

Recommendations

Contact customer support with any questions and to help in initial setup.

 
 
 
Showing 1-5 of 5

Mick from Sterling Steel
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Maintenance professional for 48 years. Used TabWare since it was CMMS+

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Asset data and work process control

Pros

User friendly, no need to have an IT guy writing scripts to get information out of the database. It's great

Cons

The annual license fees! I don't have any Cons other than what the first sentence states. Perhaps the fact I have to use 100 characters in this box!

Review Source: Capterra
 

Renee from Xtreme Drilling Corp
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Semi-customizable CMMS software that supports the goals of our maintenance program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick implementation, flexible asset management and preventive maintenance system, recordable decline in equipment downtime

Pros

This fully functional, scalable CMMS software is easy to configure and implement quickly. The flexible security and setup options make it easy to identify and manage the needs of various end users. Easy to navigate, add and update equipment, create and schedule work orders and access equipment history by location or serial IDs. Users can access documents, equipment manuals and drawings in the program's Library module. Export data for external reports or build reports using the Analytics module. There is also a mobile App with a streamlined version of the software that is designed for field use and syncs with the desktop version of TabWare. And we appreciate the exceptional software and customer support.

Cons

Could use a few more search options like serial ID or description search option in Asset Transfer window.

Review Source: Capterra
 

Nelson from Liberty Oilfield Services

September 2015

September 2015

User Friendly and Precise

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I really like the easy-to-use attribute of TabWare. AssetPoint has proven to be one of the most flexible and ambitious vendors that I have ever worked with.
The product seems to have quite a bit of "add on" features that I think should be included. The vendor was and is very accommodating, however, person to person meetings were sometimes difficult to nail down.
Be sure that you are putting all of the information that you can into the software before making a judgment. Too many times I see users blaming the software when it can be only as good as its input.

Review Source: Capterra
 

Andrea from Fluor

July 2015

July 2015

TabWare is extremely easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Fluor has been using the TabWare solution for many years and across multiple locations and business units. It is extremely easy to use, so new employees are able to adapt to the solution quickly. TabWare provides all the functionality our maintenance organization requires to improve efficiency and effectiveness.
The newer modules are all mobile-friendly, so that has been great for us.
I recommend that you really understand why your organization needs to make a change and that your potential CMMS solution vendor completely understands what you¿re trying to accomplish. Also, be sure the solution provider has extensive success in your industry and will partner with you for the long haul. Our strategies have evolved over the years, and TabWare¿s functionality has always supported our needs and helped improve Fluor¿s operational performance.

Review Source: Capterra
 

Carrie from Dakota Prairie Refining

July 2015

July 2015

I have been using TabWare on and off for many years and I love it!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This software is very easy to use, just a few clicks to complete a task compared to other software that is so labor intense. I like the history I can build for my company in this software, I know what my stock is and will build reports for me. The best testimony I can give is that the company I am working for now is a brand new refinery and the plant manager came from the same company that I previously worked at, we had used TabWare there for many years until we were bought out and the new owners installed a very labor intense software and we had to give up TabWare, so when it came time to purchase a software system for the new plant he told the IT dept. that they could look at any software they wanted, but they will be installing TabWare.

Review Source: Capterra