The Asset Guardian (TAG)

RATING:

4.5

(11)

About The Asset Guardian (TAG)

The Asset Guardian (TAG) has a proven 15-year track record for maintaining, managing and optimizing enterprise assets with thousands of users worldwide. TAG offers CMMS, EAM, APM, and Maintenance-as-a-Service applications that can scale with your organization’s needs and technological requirements. Its native application is based on Microsoft Dynamics 365 Business Central and integrates everything from TEAMS to Azure cloud and IoT Edge, helping you decrease maintenance and asset costs, extend asset lifecycles beyond depreciation, and eliminate costly production downtime. TAG’s mobile-EAM applications offer an unparalleled UX experience. TAG Mobility Suite was developed to provide maintenance individuals with role-based interfaces to support their specific processes, ...

The Asset Guardian (TAG) Pricing

TAG packages are priced per named user per annual/month with the corresponding TAG package and preferred deployment model. Contact us for a quote.

Free trial: 

Not Available

Free version: 

Available

Equipment list with overview - TAG EAM (Business Central)

The Asset Guardian (TAG) Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for The Asset Guardian (TAG)

1 - 5 of 11 Reviews

Rami

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!

OEM partner highly professional, highly supportive and responsive, and easy to work with.

PROS

Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with. Highly modular, intuitive and easy to use software. Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity. Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...

CONS

Could benefit from some integration with the standard Fixed Assets module. Could use a slightly better integration with standard item consumption within TAG work order processing. Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.

Reason for choosing The Asset Guardian (TAG)

More pleasant and professional experience while dealing with the TAG team / personnel. More verifiable references for TAG. TAG provided a highly better degree of fit to our client's requirements. TAG has more experience in the industry. Clearer TAG product roadmap and better company spending on R&D

Jared

Chemicals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Solid product with very knowledgeable support staff

PROS

NAV integration Web and client software interfaces Ability to add related requirements to WOs for warehouse to process

CONS

Lacks some desired reporting/KPIs Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)

Reason for choosing The Asset Guardian (TAG)

We choose TAG because it integrates with our Dynamics NAV ERP.

Shawn

Plastics, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

My View of TAG

TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

PROS

TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.

CONS

TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.

Reasons for switching to The Asset Guardian (TAG)

Software was very old and would not work on current computers and did not want to up-grade to a newer version of the same program.

DON

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

TAG Maintenance software

The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.

PROS

The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

CONS

I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.

Reason for choosing The Asset Guardian (TAG)

Key considerations for us were: cost of system (implementation and ongoing maintenance); features for CMMS management; and integration with our existing ERP system. TAG was the only software we reviewed that checked all the boxes.

Julia

Paper & Forest Products, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

TAG product and support is awesome!!!

We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process

PROS

We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program.

CONS

You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live.

Reason for choosing The Asset Guardian (TAG)

Easy of use and works with our purchasing/inventory program

Reasons for switching to The Asset Guardian (TAG)

Not very user friendly and no support