--- title: "GigaTrak Tool Tracking System Software Reviews, Demo & Pricing - 2026" description: "Review of GigaTrak Tool Tracking System Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cmms/tool-tracking-system-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Tool Management Software](https://www.softwareadvice.com/cmms/tool-management-comparison/) / GigaTrak Tool Tracking System Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cmms/tool-tracking-system-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cmms/tool-tracking-system-profile/alternatives/) # GigaTrak Tool Tracking System Review From $75/month Free trial 1 plan Wondering if GigaTrak Tool Tracking System is right for your organization? Our Tool Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview GigaTrak Tool Tracking System 4.5 [(54)](https://www.softwareadvice.com/cmms/tool-tracking-system-profile/reviews/) Pricing Starting at $75.00 per user per month ### About GigaTrak Tool Tracking System Tool Tracking System is a cloud-based tool management solution that can tracks assets, employees & safety equipment within the construction, field service, and government industries. This tool has an intuitive interface that allows users to easily manage their work orders, assets, and safety equipment. Tool Tracking System offers users the ability to communicate with their teams in real-time by sending alerts across all devices. Users can also upload photos of damaged or misplaced assets directly into TTS. Wondering if GigaTrak Tool Tracking System is right for your organization? Our Tool Management Software selection experts can help you in 15 minutes or less. ## GigaTrak Tool Tracking System User Interface ## Popular GigaTrak Tool Tracking System Alternatives Main Product GigaTrak Tool Tracking System 4.5 [(54)](https://www.softwareadvice.com/cmms/tool-tracking-system-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.31Value for money - 4.71Customer support - 4.28Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) 4.6 [(1546)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.58Value for money - 4.59Customer support - 4.46Functionality Pricing Starting at $48.00 per month Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20670)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(757)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Online Advanced](https://www.softwareadvice.com/product/49805-QuickBooks-Online/) 4.4 [(1049)](https://www.softwareadvice.com/product/49805-QuickBooks-Online/reviews/) Ratings Breakdown - 4.35Ease of use - 4.25Value for money - 4.07Customer support - 4.37Functionality Pricing Starting at $235.00 per month Get Price Alternative Product [Acumatica Cloud ERP](https://www.softwareadvice.com/manufacturing/acumatica-manufacturing-profile/) 4.4 [(243)](https://www.softwareadvice.com/manufacturing/acumatica-manufacturing-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.24Value for money - 4.11Customer support - 4.32Functionality Pricing Available upon request Get Price ## GigaTrak Tool Tracking System Pricing and Plans Starting price: $75.00 per month Free Trial Free Version Basic $75.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GigaTrak Tool Tracking System Features - Popular features found in Tool Management Asset Images Asset Lifecycle Management Calibration Management Check-in/Check-out Inventory Management Location Tracking Maintenance Scheduling Status Tracking Work Order Management - More features of GigaTrak Tool Tracking System Activity Dashboard Activity Tracking Alerts/Notifications Asset Library Asset Tracking Assignment Management Audit Management Audit Trail Barcode Recognition Barcode/Ticket Scanning Customizable Fields Data Import/Export Fixed Asset Management Historical Reporting Inspection Management Inventory Optimization Inventory Tracking Labeling Product Identification Reporting & Statistics Returns Management Task Scheduling ## GigaTrak Tool Tracking System User Reviews ## GigaTrak Tool Tracking System customer ratings - Overall rating: 4.5/5 - Total reviews: 54 ### Rating distribution - 5 stars: 29 reviews (54%) - 4 stars: 21 reviews (39%) - 3 stars: 4 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.3/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- ### Simple and Effective - Overall rating: 5/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered From our initial contact with, to the implementation of, to the daily use of GigaTrak, we have had no issues. Everyone at GigaTrak has been responsive and helpful. Everyone at our company has positive things to say about GigaTrak, especially compared to ToolWatch which we were using before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is very user-friendly. We have warehouse workers, administrative workers, and high level workers using this program, and it is easy for everyone to learn and understand. It only takes a second to figure out where a tool is. It also is very easy to move tools around. The best part is all of the pre-populated reports. They have all the detail we need to track our tools. #### Cons The only thing I can think of, is it would be nice to be able to create a location from the Check In/Out screen rather than having to exit out, go to location administration, add the location, then go back and check the tools in/out. #### Reasons for switching to GigaTrak Tool Tracking System ToolWatch kept adding more and more features that we didn't need. We still had to pay for them, though, and the cost went up 300% in a year. #### Vendor response Thank you for the great review Ashley! We have worked hard on making our product simple and easy to use without adding unnecessary functions that a majority of people do not use. We really appreciate the feedback on adding in new locations and will bring it to the programmers! Let us know if you need anything by reaching out to training@gigatrak.com. Replied February 2023 --- ### Gigatrak, The Need for it - Overall rating: 4/5 - Reviewer: Nehemias M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. so far it serves its purpose and provided us the functions #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros it provides me my needs at my work level. monitoring, unspection, tracking(mostly barcode based) #### Cons when you need to install additional designed report/s, format/s , or functions you have to pay. #### Reasons for choosing GigaTrak Tool Tracking System They were the ones who were able to address our needs. #### Reasons for switching to GigaTrak Tool Tracking System Scantek was old and no more Technical support #### Vendor response Thank you so much for the review Nehemias! If you ever need help moving forward, please email training@gigatrak.com and let us know what we can do for you! Replied March 2023 --- ### Not intuitive - Overall rating: 3/5 - Reviewer: Barbara S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Still trying to deploy the system after having it for 4 months - thought it would be fully operational by now. Parts of the system is hard to understand - there has to be a master set up which should be able to be turned off if there is only one location. Projects should not need to be assigned bar codes - should be able to use initials since people in the field will not have a sheet for project bar codes. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros Uploading a photo of the tool is easy so long as you have the bar code of the tool. #### Cons It is not user friendly for a small company to implement and use. #### Reasons for choosing GigaTrak Tool Tracking System Seemed easier during the demo. #### Vendor response Thanks for the review Barb! I know initial system setup can be a pain sometimes but after it's done, you will be happy to have a system that has all of your information in a digital format. Master templates are not required for every tool as they are optional. Also, any set of characters can be used as a Jobsite barcode! So if you want a jobsite barcode to be AF, you can do that! Feel free to reach out to training@gigatrak.com to set up a time to go over any questions you may have! Replied February 2023 --- ### Giga Trak - Overall rating: 5/5 - Reviewer: Tami D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is a great tool to use to run reports to see when tools are or who they are checked out to. We also track a lot of information with our vehicles, and this is very helpful, so we don't have to have several different software packages. #### Cons It is time consuming to get set up, but once it is set up it is so easy to use. I am sure that there are features that i haven't even touched on yet. #### Vendor response Thanks for the response Tami! We appreciate hearing from customers about what works well and what needs improvement. Unfortunately, any new inventory system is going to take time to set up but many customers are able to use our import options to save time doing manual data entry. If we can ever help with anything moving forward, please email training@gigatrak.com! Replied March 2023 --- ### A no-brainer & necessary for factual / knowledgeable business decisions - Overall rating: 5/5 - Reviewer: Miles Z. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, its phenomenal. The most difficult part is understanding the flow and why it works the way it does. Much like driving a car, once you understand it's operating characteristics, it's as easy as a couple clicks of the mouse. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you want to make smart business decisions, the number-1 thing you need is data. Factual evidence to support your goals & motives. Gigatrak helps to provide that data, showing what your assets are doing. It gives you the who-what-when-where-how-why, and implements that data over time, providing you with the evidence based practice information needed to make solid decisions. It can apply to your fleet, tools, even consumables. You can find ways to cut costs and increase profitability through proper reinvestment. The possibilities are near endless. As long as you get the right people, and get them trained in Gigatrak's usage well, it will absolutely be one of the best decisions you can make and implement. #### Cons The cloud software, while excellent still, can be troublesome for intranet/internet balancing with internal networking. Internal servers will need special permissions and routing to accommodate filing and remote desktop usage. Its great but can be an extra unforeseen expense from your tech team. #### Reasons for choosing GigaTrak Tool Tracking System It was management's preferred option. "Seemed easier." #### Vendor response Thank you for the detailed review Miles! We truly appreciate it! As you mentioned, the possibilities with our system are endless as we allow unlimited items tracked within our system. It's a great system to manage all inventory with your company whether it be big or small. If we can ever help with anything in the future, please email training@gigatrak.com! Replied March 2023 --- ### ALMOST perfect :) - Overall rating: 4/5 - Reviewer: Kyle S. - Verified reviewer: Yes - Industry: Maritime - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service team is amazing and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love this system. It works so well for how we use it. I am able to find "mistakes" made by other users fairly easily. #### Cons Needs CUSTOMIZED REPORTING and ADMIN EDIT capabilities!! These two features would tip the scales for this product. The standardized reports aren't ever exactly what I need them to be, so a filter feature or drop down selection of what I want to see would be amazing. Also, when my team makes mistakes, it would be much more efficient to allow me (the administrator) to be able to just "edit" those mistakes (or even delete the transaction so I can recreate it correctly). This feature should only be for the admin though to avoid misuse. #### Vendor response Thank you so much for the wonderful feedback Kyle! Both recommendations that you brought up are excellent ideas that we will take back to the programmers. Very happy to hear the system is working so well for you guys! Let us know if we can help with anything moving forward! - Training@gigatrak.com Replied March 2023 --- ### Annis O'Sullivan Vollebekk Review - Overall rating: 4/5 - Reviewer: Ben V. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a good experience thus far, however I am still the only one that uses the system because of how cumbersome the software can be with regards to access and digging up information (good job security I guess). Overall this system has added value to our operations at marginal cost. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the high level overview of all the gear, and the features to track gear metadata and maintenance records. Without these features we would be reliant upon excel and would have a complicated endeavor to integrate these features into 1 cohesive system. #### Cons I dislike how many iterations and passwords I need to enter into the system. I dislike that I need to be logged into the system in order for the automated emails to work. It is in my work scope to eventually pass this system off to an administrator, however I foresee challenges with that due to the amount of facets there are to maintain this system. However there is a learning curve to any software so that's not a huge problem.We frequently buy new gear, and there is meta data associated to that gear that is crucial to job requirements and quoting. I dislike how I do not have options to see the culmination of that metadata (i.e. the user defined fields). So currently I have to enter into each tool specifically, navigate to the page with the metadata, and log that information manually. Why can I not select the class of tool and specify the metadata I need to export en masse? #### Reasons for choosing GigaTrak Tool Tracking System Unknown #### Vendor response Thank you for the feedback Ben! I understand the frustration with the User Defined Fields as they are very fluid and can be customized. You are able to search for specific UDF fields on the F1 tab and then export the Tool information with those fields. I would be happy to jump on a call with you to show you how to do this. Please email training@gigatrak.com to set something up! Replied March 2023 --- ### Fast and easy set-up. Support is done in the US and they take the time to explain what is going on. - Overall rating: 5/5 - Reviewer: Shawn E. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience with has been perfect. We got to speak to the same person when we had questions on the software. She was well spoken and knew her job without sending us to some one else. Not a company that were they sell you the product they forget about you. They were their from start to finish. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ideal that we got a clean inventory of are shop. It made it easier to spot check what is on a job site. Also are driver and shop foreman like the ideal they can move check-in tools from one job site and re check the out to another site without returning to the shop. #### Cons I would like to have a way of changing the network password (not the login password). #### Reasons for choosing GigaTrak Tool Tracking System For the ease of use and it fit to what we wanted #### Vendor response We appreciate the review Shawn! The ability to move items from job to job without having to check them back in is HUGE! The network password is currently hard coded and can't be changed but we will see if it's possible for a future update. Let us know if you need anything moving forward! - sales@gigatrak.com Replied May 2023 --- ### Gigatrak is very useful to track equipment location for 5000 pieces of test equipment. - Overall rating: 5/5 - Reviewer: Marilyn J. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this is a great tool to keep track of test equipment and have recommended for other departments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use - Engineers can easily check in/out equipment. #### Cons There were dificulties getting the system to work withing BSC because of it being a cloud based system - BSC has very tight IT securities. #### Vendor response Appreciate the review Marilyn! It's been a pleasure to work directly with you and your team. I'm glad the technical difficulties were worked out but if you ever need assistance let us know and we can get you in touch with our support team. As always, let us know if we can help with anything moving forward! - Training@gigatrak.com Replied March 2023 --- ### Honest review - Overall rating: 4/5 - Reviewer: Milton L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered For the most part it’s a great addition to companies that have lots of tools and equipment they want to track and schedule maintenance on. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use this daily to check in and out tools to crews, employees, and locations. We also assign barcodes to employees and our fleet of trucks. #### Cons You have to purchase a device liscence for every device used. So the individual employee can’t just use their cell phone to check in or out tools #### Reasons for choosing GigaTrak Tool Tracking System I like the cloud based storage and that I can set up multiple locations #### Vendor response Thank you for the feedback Milton! We always appreciate customer feedback. For those with many employees, we do offer group discounts for app licenses. Please let us know if there is anything we can help with moving forward! - training@gigatrak.com Replied March 2023 --- Showing 1 - 10 of 54 Reviews [See All Reviews](https://www.softwareadvice.com/cmms/tool-tracking-system-profile/reviews/) ## GigaTrak Tool Tracking System Popular Comparisons [Asset Panda vs GigaTrak Tool Tracking System](https://www.softwareadvice.com/inventory-management/asset-panda-profile/vs/tool-tracking-system/) [Compare All Alternatives](https://www.softwareadvice.com/cmms/tool-tracking-system-profile/alternatives/) ## Other Top Recommended Tool Management Software [Asset Essentials](https://www.softwareadvice.com/cafm/asset-essentials-profile/) **4.4** (284) Recently recommended **145** times [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) **4.7** (421) Recently recommended **120** times [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) **4.8** (757) Recently recommended **76** times [Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) **4.5** (628) Recently recommended **75** times Stuck Between Options? 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