User Reviews Overview

Feature Ratings

Ease-of-use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Ratings Breakdown

5 stars

(6)

6

4 stars

(13)

13

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

  • Pros

  • "It's pretty easy to use and there are a lot of features. They can even build a feature for you if it doesn't exist. Also the support is great."

  • "HSE module in full use, including the MOC module. very very important"

  • "Ultimo Maintenance Management,The use of it and flexibaliteit "

  • Cons

  • "The software is a little bit expensive. You also have to pay for almost all extra features."

  • "Now and then we have problems with the software getting stuck and there are several error messages which we don't know what they mean. "

  • "Not always flexible, and the need for mobile souutions. much better than the current app"

Browse Ultimo EAM Reviews

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Showing -49 - -30 of 20 results

June 2019

Mark from CTP Industrial Maintenance B.V.

Company Size: 11-50 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

A real good and complete Maintenance Management

Pros

There are so many functions in the software. When implemented correctly you can have really many benefits.

Cons

Now and then we have problems with the software getting stuck and there are several error messages which we don't know what they mean.

July 2019

Richard from NV Westerscheldetunnel

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2019

Ultimo for assat management in infrastructure

Our overall experience is positive. Depending of the need you can deepen the asset tree. You can set up asset management components on each part of the tree. The data and details are good for analyze and adjusting the maintenance planning.

Pros

The possibilities to manage the asset in each aspect of asset management.

Cons

The amount of customization in the software to achieve the customer purpose.

Reasons for Choosing Ultimo EAM

Best match with our requirements.

March 2019

Jan from Hutchison ECT Rotterdam

Company Size: 1,001-5,000 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

flexible CMMS

better control on preventive maintenance, more stable and accessible than previous CMMS; in fact, an organizational change is needed to make the technicians more responsible and accountable. That cannot be delivered by Ultimo ;-)

Pros

flexibilty, customization of Ultimo Maintenance Management

Cons

risks: customization in combination with updates and new releases; customization based on input from less experienced colleagues; quality of descriptions of the work carried out (technicians do not specify their work ) search tools not on the 'google' level (sequence dependency)

March 2019

Simon from Erasmus MC

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

March 2019

Help in maintenance

It help you with registration of your assets and jobs. Also helping your self with reporting tools. You have not to write down the things you do. You just take Ultimo with you and make your work right.

Pros

Registration of maintenance, making lists, export to excel.

Cons

Sometimes respons late and big changes in data

June 2019

Jelle from Heesen Yachts

Company Size: 201-500 employees

Industry: Maritime

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

4.0

June 2019

Heesen Yachts Technical Support

It cost you a lot of money. But in the end it is all worth it.

Pros

It's pretty easy to use and there are a lot of features. They can even build a feature for you if it doesn't exist. Also the support is great.

Cons

The software is a little bit expensive. You also have to pay for almost all extra features.

March 2019

Marcel from Doc kaas

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Ultimo user

Overall i'm very happy with it. I used it al day and make my work a lot easier.

Pros

The use of ultimo is easy to learn. You can modify the screens en process, just as you want or with an consultant.

Cons

The least i like is the limit of users, because you have to deal with licence. This could be cheaper.

March 2019

Ercih from Nutreco bv

Company Size: 10,000+ employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

BRZO company use Ultimo

ease of use. and help us to reach our targets

Pros

HSE module in full use, including the MOC module. very very important

Cons

Not always flexible, and the need for mobile souutions. much better than the current app

March 2019

Cheryl from Hoogheemraadschap van Rijnland

Company Size: 501-1,000 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

March 2019

Everything you need for your maintenance requirements

Maintenance has become more streamlined and cost-effective over the years since we've been using Ultimo

Pros

The fact that it has a mobile option that can be used offline

Cons

Some of the forms are large and complicated

March 2019

Martin from Royal Fassin

Company Size: 201-500 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Ultimo by Royal Fassin

Pros

It is user friendly, easy to show how effective ( on asset base) the performance is .

Cons

Nothing , i found no cons about Ultimomaintenance management

March 2019

Mandy from DOCKaas

Company Size: 201-500 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

March 2019

sharing information

Pros

Ease to share information in maintenance department

Cons

visualizing workflow and sharing with management

March 2019

Clyde from ECT

Company Size: 1,001-5,000 employees

Industry: Packaging and Containers

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2019

ECT Review

Ultimo Maintenance Management, Good product

Pros

Ultimo Maintenance Management,The use of it and flexibaliteit

Cons

Ultimo Maintenance Management,User interface is not of this time

March 2019

Peter from PFe-Consult

Company Size: 1 employee

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2019

flexibility

If well implemented a superb tool

Pros

The flexibility of the Ultimo Customization tool

Cons

In the beginning when just implemented is the open structure

March 2019

Geke from DOC Kaas

Company Size: 201-500 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Satisfied Ultimo user

Excessable system

Pros

The Ultimate Maintenance system is a smart system

Cons

Some program-adjustments can only be done by an consultant.

March 2019

Anjo from Handelsonderneming Havo Bv

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2019

planning tool worth considering

Takes a lot of time to fill in all the required fields and information. Once that is done, you gain a lot of afford out of it.

Pros

the new kanban tool and assetplanner are great

Cons

less coordination with determining what functionality was needed at our company.

March 2019

Tim from Mitsubishi Turbocharger and Engines Europe B.V.

Company Size: 501-1,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Integration of barcode scanner for (uitleenbeheer)

Oure overal experience with Ultimo is GREAT! We moved from a jungle of files in explorer and excel. To 1 complete system were we can find/list and request stuff.

Pros

It's relative easy to setup to our needs. If we want the software like way X Ultimo will make it this way without any questions asked.

Cons

Some modules can be a bit hard to start with (without any kind of training).

March 2019

Faik from OLVG Amsterdam

Company Size: 5,001-10,000 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Using it daily

Planning of Medical devices

Pros

Very different possibilities and ways to register

Cons

It is sometimes not easy to find a way to do things properly

March 2019

paul from axxor

Company Size: 51-200 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

excelent

easy and quick implementation

Pros

easy to use and very good support and simple implemantation

Cons

we only have 3 users so sometimes no aces

March 2019

hans from ATM-REYM

Company Size: 501-1,000 employees

Industry: Renewables & Environment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2019

Ultimo is an easy to use program

Pros

the ultimo maintenance software is easy of use for endusers.

Cons

from starting with ultimo we did not have any issues

March 2019

Niek from Raedthuys - Pure Energie

Company Size: 51-200 employees

Industry: Renewables & Environment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

4.0

March 2019

Implementation review

Pros

The contact between consultant was very good. Easily approachable

Cons

Different wording and terms than the industry

March 2019

Joost from Penta Infra

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

March 2019

A lot of process knowledge

Ultimo helps us in our asset management and continuous improvement that is needed the get the most revenue out of these assets

Pros

Very positive is that the software is clearly developed by a group that had a lot of experience in the subject. So the software guides you more or less through your own questions.

Cons

The number of fields is sometimes overwhelming.