UpKeep vs Wintac

UpKeep has 1222 reviews and a rating of 4.65 / 5 stars vs Wintac which has 689 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.65 / 5 (1222)
4.19 / 5 (689)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 3, 2021
August 9, 2021
Pros/Cons
  • Pros

  • I love how user friendly it is. I also love how fast the response time is.
  • I like the ease of use and having the app is very handy. It's a good way to communicate with the team.
  • Cons

  • System seems to freeze up a lot... annoying when it happens and starting over means losing what you just typed.
  • Development team seems restricted on what they can and cannot do while finalizing the program for users.
  • Pros

  • We also love the customer service. They’re very knowledgeable and helpful.
  • When we first got it it was nice to have our accounting and dispatch software in the same place. It made sense to just have Wintac do it all.
  • Cons

  • It has a rather steep learning curve and even then, it’s still a bit difficult to use. The updates are also a pain.
  • I miss having the attention given to fully making everything work with your computer. It is hard to understand and solve other computer problems when you don’t have the time.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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25 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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