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Adaptive Compliance Engine (ACE) vs QT9 QMS

Adaptive Compliance Engine (ACE) vs QT9 QMS

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Overall Rating
4.7 (24)
4.7 (90)
Ease-of-Use
4.8 / 5
4.5 / 5
Value for Money
4.8 / 5
4.6 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
June 28, 2024
November 6, 2024
Pros/Cons
  • Pros

  • This provides an excellent user experience for our users at our Company. The best feature of ACE is the seamless integration of document control and the quality management system.
  • An economic option and great for small companies that are implementing an eQMS for the first time. Great for companies that are just looking for an eDMS.
  • Overall, a really great tool for small companies or those who just want a secure, easily searchable system for storing their electronic documents.
  • Cons

  • Drop down menu only shows document ID. Sometimes it is not possible to remember the title of the document which is associated with the document ID.
  • Although this is a pro from a quality assurance standpoint, it was hard when accidents occurred since separate documentation would need to be created to correct the mistake.
  • The software is a relatively new offering compared to the other competitors, that being said, I wouldn't consider this to be a major disadvantage.
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  • Pros

  • It provides the basics for the management of the quality for a small scale company at a good price. The pricing options are very good and adjustable.
  • This really helps helps with implementation, and ease of use. I appreciate the stops built into the system to ensure important aspects are included in these records.
  • From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing training and support has made the rapid deployment seamless and successful.
  • Cons

  • Absolutely no customization to tailor to your organization. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.
  • The common complaint is that people don't look at them (deleting) because a notification appears every day.
  • There is no option to personalize the emails notofications. You really get flooded by emails.
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Pricing Range
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Product Demo & Screenshots
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2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos