Adobe Acrobat Sign

RATING:

4.6

(1193)

About Adobe Acrobat Sign

Adobe Acrobat Sign is the only digital signature solution built to transform end-to-end digital document journeys, combining simple, secure e-signatures with the power of Adobe Acrobat. Now you can create, sign, send for signature, manage, and track documents – all from one Adobe platform. And, as Microsoft’s preferred e-signature solution, Acrobat Sign seamlessly integrates with your favorite Microsoft apps. Customers and teams can sign documents on any device or browser – anytime, anywhere. No additional software or accounts required.

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Adobe Acrobat Sign Pricing

For individual users, Acrobat Sign is available as part of Acrobat Pro for $24.99/month (billed monthly) or $14.99/month (billed annually). Teams and businesses can select Acrobat Pro with e-signature features for $16.99 / month / license (with annual commitment). For Business & Enterprise businesses that are looking for deep integrations like those from Acrobat Sign Solutions: contact Adobe for pricing.

Starting price: 

$22.99 per month

Free trial: 

Available

Free version: 

Not Available

Adobe Sign send document
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Adobe Acrobat Sign Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Adobe Acrobat Sign

1 - 5 of 1,173 Reviews

Gallo

Legal Services, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

Adobe Acrobat Sign Review: User Friendly Signature Software

User Profile

Colton

Verified reviewer

Computer & Network Security, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Very Easy to Sign Documents

I have never ran into any issues while using this software. I would definitely recommend this product.

PROS

It's extremely simple to sign PDFs and other documents. It's not expensive and it comes from a trusted company, Adobe, that has been around for a long time.

CONS

There isn't anything in particular that I didn't like about this application. Applying you're digital signature is very simple with this software.

Reason for choosing Adobe Acrobat Sign

Adobe is a much more trustworthy company that's been around much longer.

Reasons for switching to Adobe Acrobat Sign

Foxit eSign started to charge for their services as well and I wanted to go with the more trusted and known company.

Shivani

Maritime, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed May 2024

Adobe for Contracts Signature

Relatively decent! Would recommend it to anyone looking for something easy to use

PROS

I like that it is relatively easy to use. You can store your signatures so you do not have to manually add

CONS

The older version was better when we could edit the fonts and paragraph spacing. The features are slightly limited now

Gregg

Staffing and Recruiting, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2020

Good Signing tool - Ridiculous price increases and predatory sales team - Horrible support.

Overall our experience in dealing with Adobe on this was horrible. They purchased our account when they bought Echosign. They immediately started raising prices. When we had an accidental overage (which we received no system warnings we were approaching or had crossed) we received an email that led to phone calls in which they politely informed us that we owed them ridiculous amounts of money ( biling overage documents at 4X the cost of our regular send rate). They bullied us knowing they had our data captive and we eventually settled on a payment for the overage. When contract renewal time came up, they wanted to DOUBLE our price and claimed they were giving us a great deal. We couldn't run away fast enough. We practically begged for a more reasonable price structure but nobody there would "get it authorized." when we finally sent them notice we would not be renewing, suddenly they want to know what it takes to keep our business. They start sending aggressive communications and asking us what price they want us to match, after having repeatedly telling us they could go no lower during the renewal negotiations. Overall, their sales team and customer service teams come off as ingenuous, scammy, and almost like extortionists. They start out being super sweet to you and then as things progress, they turn into heartless pit bulls. We could not be happier to be out from under their thumb regarding our document management.

PROS

It's easy to tag your docs, send them, get them signed, manage your library and templates, and find things when you need them.

CONS

Support via Zen Desk is ridiculous. If you have a time sensitive issue forget it. It's a "zendesk" black hole and they can take days to make an initial and usually unhelpful reply. the more you explain your problem, you find different agents responding and be repeating yourself over and over. they will keep switching agents on you so there is no continuity of resolution. In the end, you will likely come up with a workaround to your issue long before Adobe "support " gets you an answer.

Reason for choosing Adobe Acrobat Sign

FOr ease of transition from Echosign, we did not want to research and set up a new signing library on another service. We have now and couldn't be more pleased.

Reasons for switching to Adobe Acrobat Sign

Because Adobe bought them - we had no choice. They seemed amicable enough at first so we signed with them rather than spending resources searching for other solutions. That was a big mistake.

Juan

Verified reviewer

Outsourcing/Offshoring, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Signature Worldwide

PROS

It solved my problem to have my image release sign with ease worldwide.

CONS

I don't have any complaints. I like the tool.

Reason for choosing Adobe Acrobat Sign

We were already using Adobe software, so I was familiar with it.