Adobe Experience Manager Software

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About Adobe Experience Manager

Adobe Experience Manager is a cloud-based content management solution designed to help businesses create websites, mobile applications and web forms. The artificial intelligence (AI)-enabled platform allows content creators to create, manage, and deliver marketing content to customers using machine learning algorithms. Marketing teams can utilize the natural language processing technology to automatically encapsulate text for small screens and design channel-neutral content to reuse it across multiple channels. Adobe Experience Manager enables content designers to create, modify or publish web pages using in-context WYSIWYG interface and drag-and-drop functionality. Additionally, administrators can use the template editor to create targeted email templates by addi...

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Adobe Experience Manager User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 84 reviews

User Profile

Andrew

HPE

Verified reviewer

Company size: 10,000+ employees

Industry: Computer Hardware

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

5

Customer support

4

Functionality

5

Reviewed May 2019

The Cadillac of CMS

We used AEM at the very first company I worked with. I dont think I realized how great it is until I moved on in my career to several other companies that do not use it. There is truth to the saying that sometimes you dont appreciate things until you no longer have them! The company I am with now uses AEM, and anytime I get frustrated with not understanding how to do something, I remind myself of the alternative.

Pros

Adobe Experience Manager (AEM) is the cream of the crop when it comes to CMS. The functionality that it offers - from its backend configuration to its capabilities for 'everyday' users - is unmatched from the other products I have worked with. If I were to single out my top pros for the CMS, I would say its component building blocks, and it's flexible workflow integration. These two things in particular set it apart from other competitors (for me, at least).

Cons

As with most products that pack a ton of functionality and features, AEM is not always the easiest CMS to work with. That being said, it is also definitely not the most difficult. But, most of the advanced configurations and integrations require an adept development team. And, to make changes to existing functionality also usually requires a lot of interaction with dev (again, not a bad thing, but something to take into consideration).

Tanya

City of Kirkland

Verified reviewer

Company size: 201-500 employees

Industry: Government Administration

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Functionality

5

Reviewed September 2020

Enjoyed the functionality and customization

I think the forms that I was able to create with AEM were great. The software I now use doesn't have the same customizable features, and I miss them. I feel that the forms I create now don't look at good.

Pros

I really liked how much I could customize the forms I created.

Cons

It took a lot of training and practice to get good at using the software.

Reasons for switching to Adobe Experience Manager

I'm not sure why my employer switched from LiveCycle to AEM.

Gena

Marketing Agency

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

3

Functionality

4

Reviewed September 2021

AEM for CMS

AEM is the most effective platform for our team to deliver authorable options for content creation and deploy content through a publishing workflow.

Pros

Fully customizable templates and out of the box workflow. Easily supported and staffed for as it is one of the industry leading CMSes.

Cons

Cost of the tool is not insignificant. Does require full developer support to implement.

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

1

Customer support

2

Functionality

3

Reviewed July 2018

Pretty solid not when it works; smaller additions would make it a more solid program

Once set up, it is fairly easy to pick up, especially if you have worked with other CMS products.

Pros

It is pretty easy to pick up with the text component and image one, even for clients who aren't tech savvy.

Cons

The touch UI interface with versions 6.1 and above feels rather underwhelming. Because I can do much more in the classic interface, it provides little motivation to "play" with the touch interface. Also, cannot see doing much development on the touch UI side. Second, there are a lot of little things Adobe can do that will greatly improved the user experience of this product. First, add a simple spell check the various text editors and allow users to expand the size of the edit dialogue box even selecting assests and pages. Additionally, adding the name of the components when hovering over the component in editing mode in authoring. I know people have requested this. The latest version cloud version also seems a little unstable. Seems to have connectivity issues from time to time.

Afzal

NYL

Verified reviewer

Company size: 10,000+ employees

Industry: Insurance

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

5

Functionality

5

Reviewed July 2021

Best content management and web development platform out there!

Overall, AEM is a very powerful platform and probably the best one out there for building enterprise level responsive sites.

Pros

For web content authors, this is the best tool out there for creating a responsive website. AEM comes with OOTB components that make it easy to build pages with various layouts

Cons

Basic authoring is simple but anything more requires a steep learning curve and the documentation and tutorials available are lacking

Reasons for switching to Adobe Experience Manager

Vignette hasn't done a good job keeping up with the latest technology and trends

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