Great customer support and service

Pros

Really Easy to use . True Cloud solution .

Cons

Pricing is a bit high. But worth it. B/c support and customer service team is 5/5 !!

The Peregrine Agency website through Agility.

I understand the change request fee cannot be waived, but instead of issuing change request fees for smaller modifications, provide a bulk modification fee. For example, we are currently working on revamping the Corner Office Blog and will require several changes to be made on it within the next few weeks. Perhaps there could be a general change fee for the modifications on the blog instead of individually. I'd also recommend for Edentity personnel to provide more helpful ideas to the user. For example, I was surprised to find that the Corner Office blog did not include the Share This button for all entries (it is currently just at the top of the page) and that it is lacking Categories. Recommendations like these would help any small business that is just starting to settle into the digital market. I feel like Agility has the opportunity to provide guidance and ideas as well as technical help, but is not using it.

Pros

Agility CMS is fairly easy to use. For the most part, it is easy to complete simple tasks like posting a blog or changing the content on a page. It is also easy to find things on Agility as everything is organized and labelled to be user-friendly. The interface requires for little or no coding knowledge in order to have the website up and running. Also, the customer service is usually prompt and much attention to detail is given, with a few exceptions (See Cons). And help is received whenever we have an issue or query.

Cons

Although the accessibility to content is an important function, I find that Agility doesnt allow for the user to have much control over the appearance of the website aside from the initial set-up. Any other adjustments after this usually involves a change request which require a few days to be completed and additional fees. This is especially inconvenient because other website or blogging platforms allow users to modify the appearance themselves and have the changes be immediate. With customer service, although the initial response is speedy, I find that there are miscommunications that lead to projects being delayed or not completed at all. My recommendation for better customer service would be to schedule phone calls when e-mails require further clarification.

Awesome Experience

Pros

1. Ease of use 2. Great technical support team 3. Starter Packs are awesome

Cons

Pricing is a bit high according to me. Some cheaper plans will make this product awesome.

Honest Review

Overall, Agility CMS seems like a solid foundation for web pages as it keeps things organized. As Agility continues to update, I am hoping to see more flexibility in what users can do without the help of backend assistance from Agility.

Pros

Easy to work with. Very simple and intuitive. Small learning curve.

Cons

Limited functionality and many constraints when it comes to design and layout of web pages. Limits user from expressing visual ideas because of these constraints.

Agility: The CMS Of Your Dreams

I'm managing two of my clients website using agility, it has great API integration and it makes building pages really easy with its prebuilt modules and stuff. Staging links are a great way to share the pages without having to go live. It reduced significantly the time it took us to get a website running.

Pros

I love about agility how it has every tool and functionality you need to manage a whole website organized in a single dashboard. It has great prebuilt stuff to start creating your website. I also like it file system, you can use it for your site and emails. It has great costumer support too.

Cons

I think there should be easier to customize the templates that it gives you. And sometimes when you override files it sometimes takes a lot of time to show in the website which has caused me trouble before. There should be a cheaper plan in my opinion too.