---
title: "Agility CMS Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Agility CMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Agility CMS is a good fit for you!"
source_url: "https://www.softwareadvice.com/cms/agilitycms-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Agility CMS Reviews

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[Overview](https://www.softwareadvice.com/cms/agilitycms-profile/)

Reviews

# Agility CMS User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 48

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.5/5
- Value for money: 4.1/5
- Functionality: 4.1/5

### Rating distribution

- 5 stars: 23 reviews (48%)
- 4 stars: 21 reviews (44%)
- 3 stars: 4 reviews (8%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Image upload and existing content library are good as well, making it easy to upload logos/frequently used graphics.
- It also stands out with multi-site support and a user-friendly UI.
- Provides a variety of tools for organizing, managing, and publishing material.- Access restrictions and workflow management improve security and compliance.- Building and designing pages is simple because to the drag and drop interface.- API functionality enables simple system integration.-

## Agility CMS customer reviews

Showing reviews 1-25 of 48 (page 1).

### One of the best product for site management

- Overall rating: 4/5
- Reviewer: Rahul P.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Settings tab easy to use and easy to configure the pages

#### Cons

Sometimes the product responds very slow

#### Vendor response

Hi Rahul, Thanks for the feedback and glad you like the product so much. Please let support know where the slowness happens so that they can work on improving that for you. Hoping to do more projects with you and your team soon!

Replied January 2019

---

### Good for Corporate Blogs / Thought Leadership

- Overall rating: 4/5
- Reviewer: Nicole R.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, good. I wish there was a little less glitching when formatting text within blog and content posts, but on the back end side of the website you can arrange branded content easily.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of formatting blog posts and arranging content within website. Image upload and existing content library are good as well, making it easy to upload logos/frequently used graphics.

#### Cons

Sometimes, it can be difficult to format text within blog posts. I’ve noticed small glitches when formatting between Header 1, Header 2, Header 3, etc.

#### Vendor response

Hi Nicole, Thank you for your thoughtful review and for highlighting how Agility CMS is supporting your corporate blog and thought leadership efforts. We're glad to hear that the ease of formatting, content organization, and image library are working well for you—those are areas we’ve put a lot of focus on, so it’s great to see them making a difference. We also appreciate your honest feedback regarding formatting glitches between headers. We know how important a smooth content editing experience is, and our team is actively working to improve the text editor to make formatting more consistent and reliable. Thanks again for sharing your experience, Nicole. Your insights help us continue to refine and improve the platform for everyone!

Replied May 2025

---

### Honest Review

- Overall rating: 3/5
- Reviewer: Kevin T.
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

Overall, Agility CMS seems like a solid foundation for web pages as it keeps things organized. As Agility continues to update, I am hoping to see more flexibility in what users can do without the help of backend assistance from Agility.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

Easy to work with. Very simple and intuitive. Small learning curve.

#### Cons

Limited functionality and many constraints when it comes to design and layout of web pages. Limits user from expressing visual ideas because of these constraints.

#### Vendor response

Hi Kevin, Thanks for the review. We're glad you find it very easy to work with. Please let our support know what areas you feel are hard to manage design wise. We take great pride in the fact that with Agility you have complete control over the design and layout. Mind you, you might need a developer for some of these layout changes but support can let you know that and hopefully help you out.

Replied January 2019

---

### Top Performing headless CMS

- Overall rating: 5/5
- Reviewer: Abiola F.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Using Agility CMS has made it so much easier for me to manage and structure content without getting stuck with rigid templates. As a developer, I love the flexibility it gives me to use any framework and easily make content updates, which speeds up the whole process and keeps everything running smoothly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is easy to manage content while giving me the freedom to build with any frontend tool. It also stands out with multi-site support and a user-friendly UI.

#### Cons

It can be a bit pricey compared to other headless CMS options, especially when working with smaller projects.

#### Vendor response

Hi Abiola, Thank you for taking the time to share your experience — we really appreciate your kind words! We’re so glad to hear that Agility CMS is helping you manage content more efficiently while giving you the freedom to work with the tools you prefer. Flexibility and speed are key priorities for us, especially for developers like you who want full control over the frontend. We also appreciate your feedback on pricing. We understand the importance of cost, especially for smaller projects, and we’re continually evaluating our plans to ensure they provide strong value for teams of all sizes. Thanks again for your support and for being a part of the Agility CMS community. If there’s anything we can do to improve your experience even further, don’t hesitate to reach out!

Replied May 2025

---

### Agility CMS Overall Review

- Overall rating: 5/5
- Reviewer: Redley P.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Agility CMS is a feature-rich content management system that provides a variety of tools for managing, organizing, and publishing information. It is helpful for companies that require a reliable and secure system, but some companies may find it to be complicated and pricey.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

- Provides a variety of tools for organizing, managing, and publishing material.- Access restrictions and workflow management improve security and compliance.- Building and designing pages is simple because to the drag and drop interface.- API functionality enables simple system integration.- The content management process is streamlined with built-in LMS Task management and Approval Process Control.

#### Cons

- People who are unfamiliar with content management systems may find it difficult to comprehend and operate the program.- Building a unique feature might need developer assistance.- It could be a little expensive for some businesses.

---

### Versatile CMS

- Overall rating: 5/5
- Reviewer: Travis G.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Agility replaced a combination of off the shelf and home grown CMS solutions. Being able to integrate and get everything in one place was an enormous help. Our campus uses Drupal which we found to be overwhelming when we tested, and restrictive given that campus restricts our editing through how they've set up their templates. We needed something that would allow us to implement the features we needed while maintaining the visual identity of campus. Agility allows us to do that easily.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The flexibility of Agility has been a huge asset and allowed us to rebuild our site from the ground up in a relatively short period of time. The editing interface is simple enough that we've been able to have many team members contribute to the site even during the initial template building phases (i.e. content could be added to Agility even before we had the visual template to pull the content into).

#### Cons

There are some minor issues like the inability to see a comprehensive list as to where any given asset is being employed on the site. Having that ability would make organization of components, images, and other elements much simpler.

#### Reasons for choosing Agility CMS

Quality of product, price point, ease of use, flexibility, forward looking development (implementing headless CMS features, embracing JAMstack etc).

#### Reasons for switching to Agility CMS

Lack of efficiency and future proofing.

#### Vendor response

Thank you so much Travis! We are glad you are enjoying the flexibility and editing features! Great point about Drupal, we wrote more about this on our blog just recently: https://agilitycms.com/resources/posts/drupal-migration-what-s-the-alternative

Replied November 2021

---

### Agility CMS: Rockstar of CMS

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

Its amazing and very effective for faster delivery of content mamangement solutions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Image editing: You can directly edit images and add on the website. Publishing : UI is very user-friendly which makes tasks like Content publishing easy and efficient Sections: Dedicated links for Category Pages, Tags Support: The Best part is customer support. I personally found Agility customer support very friendly with quick resolution time.

#### Cons

I have been using Agility CMS for quite a while now and personlaly didnt find any issues with it.

#### Vendor response

Thanks for the great feedback and we are very happy you are enjoying the product so much! I'll relay the message to support on how happy you are with them!

Replied January 2019

---

### Agility can handle the data!

- Overall rating: 5/5
- Reviewer: Sarah M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

Agility CMS was a vital part of transitioning our website and it's functionality to the next level. The team works effectively with you along your journey to get your CMS exactly how you need it to be.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The robust nature of the CMS let's us control how we want to promote over 25 years of content, with minimal limitations.

#### Cons

I wish we had a more constant point of reference who is familiar with our customizations.

---

### Great customer support and service

- Overall rating: 5/5
- Reviewer: Alan W.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Really Easy to use . True Cloud solution .

#### Cons

Pricing is a bit high. But worth it. B/c support and customer service team is 5/5 !!

#### Vendor response

Hi Alan, Thanks for your review! We've very pleased to hear that you are happy with our support team. I will pass on the feedback.

Replied January 2019

---

### Agility CMS Review

- Overall rating: 5/5
- Reviewer: Somsubhra D.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used monthly for free trial
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Managing and deploying CMS is a headache. Agility CMS solves these hassles with their easy management platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I deployed a Gatsby Starter template and it got deployed within a matter of minutes hassle-free. Also it’s really easy to manage through the dashboard/panel. The flexible API based platform really gives it an edge above other CMS.

#### Cons

The free trial only provides 1 project setup

---

### The Agility CMS coupled with the customer support we have received makes this a complete package.

- Overall rating: 4/5
- Reviewer: Jack M.
- Product usage: Used unspecified for unspecified
- Reviewed: June 2009
- Review source details: This review was submitted organically. No incentive was offered

The Agility CMS coupled with the customer support we have received makes this a complete package that deserves high praise.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5

#### Pros

A robust and well-designed CMS, perfect for localization/multi-language sites and assigning content update tasks to several employees with ability to approve content prior to publishing. The Version History feature has been indispensable, allowing quick rollbacks not only to the last published content, but to content that has been archived since the launch of the site. Customer support has been top-notch, and the continual refining of Agility reveals how serious customer feedback is taken.

#### Cons

The ability to work with other applications such as SalesForce and Eloqua within the website environment should be easier than it currently is.

---

### functions can be adjusted to meet our needs at anytime

- Overall rating: 4/5
- Reviewer: Nat C.
- Product usage: Used unspecified for unspecified
- Reviewed: March 2009
- Review source details: This review was submitted organically. No incentive was offered

- get rid of all the bugs - focus a bit more on the overall ease of use

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 5/5

#### Pros

- customization for regional websites - excellent customer support - functions can be adjusted to meet our needs at anytime

#### Cons

- lots of bugs - some layouts are not easy to use - such as the page where we list all the products. instead of separating into sections, but every products will be listed in the big pool and the newest product added will show up on the last page, instead of the first page. - Complicated - but this might be due to our own web designs as well

#### Vendor response

The bugs have been fixed :)

Replied August 2009

---

### Build Without Codes

- Overall rating: 5/5
- Reviewer: Toluwani A.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The contents management scheduling feature flexibility is really helpful, not leaving out the sitemap and reusable blocks are just awesome

#### Cons

All about the Agility is perfect only that if the subscription price can be adjusted because it’s a bit expensive I think it would be affordable by most young people

#### Vendor response

Thank you for your review Toluwani! I am glad you appreciate the flexibility of Agility CMS! Please note, We offer a very extensive full-featured FREE Developer plan for independent developers and for building prototypes ;) you can access it on the bottom of the pricing page!

Replied November 2021

---

### We have and continue to recommend Agility and Edentity to anyone looking for a robust.

- Overall rating: 5/5
- Reviewer: Greg S.
- Product usage: Used unspecified for unspecified
- Reviewed: March 2009
- Review source details: This review was submitted organically. No incentive was offered

We have and continue to recommend Agility and Edentity to anyone looking for a robust content management system that will literally transform to fit their very specific needs.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Customer support is beyond comparable to any other 3rd party vendor I have ever experienced. The continued support and implementation of new features as well as willingness to meet our ever changing needs has been amazing and almost unheard of in the industry.

#### Cons

There are no cons.

---

### Great Prioduct

- Overall rating: 4/5
- Reviewer: Jenn T.
- Product usage: Used unspecified for unspecified
- Reviewed: August 2009
- Review source details: This review was submitted organically. No incentive was offered

Very good product. Easy to learn and easy to use.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5

#### Pros

Easy to use, easy to understand, very quick, very organized.

#### Cons

Sometimes unexplained things happen. It is sometimes too easy to mess something up.

---

### Enhancing overall speed will be beneficial

- Overall rating: 5/5
- Reviewer: David E.
- Product usage: Used unspecified for unspecified
- Reviewed: March 2009
- Review source details: This review was submitted organically. No incentive was offered

Enhancing overall speed will be beneficial

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Very user-friendly, with lots of flexibility to manage website

#### Cons

Slowness on some areas (i.e. saving and publishing product updates)

---

### PPM system review

- Overall rating: 5/5
- Reviewer: Colin K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

very good, as it can look after not just maintenance job, also health and safety as this keeps a record when and who has done the checks etc.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

very easy to use, PPM's and work orders. made life easier with the auto scheduling. Also being able to release them after the the date finished each PPM, so you don't get a back log of not done.

#### Cons

the slowness off the system, the detail off the assets could have been better. we did not use the stores side, which i would have liked to use.

#### Reasons for choosing Agility CMS

chosen by our group engineering team. But it meet our requirements

---

### A great CMS for seamless company website creation

- Overall rating: 5/5
- Reviewer: Baily N.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

All in all, this is a great product. I've worked in a few different CMS's and this is definitely within top 3! Definitely a computer for the ultimate top.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The user friendliness. A person doesn't need to be a website developer to build pages. The dashboard and backend is also organized wonderfully - something most want to see!

#### Cons

The cost restraints for adding extra items like SSO and MFA without all the extra unneeded features. This pricing and sensitivity truly matters for small to medium-sized businesses.

#### Reasons for choosing Agility CMS

this seemed to have the most user friendliness, and many other reputable companies used it.

#### Reasons for switching to Agility CMS

The poor customer service, different time zones with developers, hard to use backend, and not mobile responsive

#### Vendor response

Hi Baily, Thank you for your detailed and thoughtful review! We’re thrilled to hear that you find Agility CMS user-friendly and well-organized — making website creation accessible without needing a development background is exactly what we aim for. It’s also great to hear we’ve earned a spot in your top 3 CMS platforms! We also appreciate your candid feedback regarding pricing for features like SSO and MFA. Your point about the impact on small to medium-sized businesses is well taken, and we’re actively exploring ways to make our feature set more flexible and scalable to meet diverse needs without unnecessary overhead. Thanks again for choosing Agility CMS and for sharing your experience. We’re glad to have you in the community, and we’re here if you ever need support or have more feedback to share!

Replied May 2025

---

### Vice President in Stratas

- Overall rating: 4/5
- Reviewer: Sang L.
- Verified reviewer: Yes
- Industry: Market Research
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's good, but there's still room for improvement. For instance, adding a feature to create book chapters as subfolders within the main folder would enhance usability.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like simplified publishing workflow and easy publishing process. I like how clean and modern the design is—it made the platform pleasant to work in for long periods.

#### Cons

The preview function has a 1–2 minute delay. Additionally, there is no feature to generate a table of contents.

#### Reasons for switching to Agility CMS

It was very expensive. We also needed more flexibility in structuring our reports, which Agility offered over our previous platform

#### Vendor response

Hi Sang, Thank you for taking the time to share your experience, and for choosing Agility CMS as your platform—we're thrilled to have you on board after your time with Sitecore. We’re glad to hear that the simplified publishing workflow and clean, modern design are making a positive impact on your day-to-day work. That kind of feedback is exactly what drives our team. We also appreciate your notes on areas for improvement. The preview delay and the absence of a table of contents feature are important points, and we’ve shared this feedback with our product team. Your suggestion about enabling book chapters as subfolders is a great idea and aligns with our focus on flexibility and usability. Thanks again, Sang. We're committed to continuous improvement and look forward to supporting your team as you grow with Agility!

Replied May 2025

---

### Our Customers and Developers Love Agility

- Overall rating: 5/5
- Reviewer: Chris B.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Consistently great over 15 years - they are really invested in a best-in-class product as well as partnerships.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy of use, great service, progressive roadmap. We love the Slack channel community as well as the investment into modern tooling.

#### Cons

Nothing really, we have been building on Agility for years. Perhaps more connectors in the marketplace?

#### Vendor response

Hi Chris, Thank you for your kind words and for being such a long-standing part of the Agility CMS community. We're truly grateful for your continued trust and support over the past 15 years. It's wonderful to hear that both your customers and developers are enjoying the platform, and we’re especially glad you’ve found value in our Slack community and commitment to modern tooling. Feedback like yours reinforces our dedication to delivering a best-in-class product and strong partnerships. We appreciate your note on marketplace connectors—that’s an area we’re actively working to enhance, and your input helps guide our roadmap. Thanks again, Chris—we’re excited to keep building with you!

Replied May 2025

---

### One of the best headless CMS

- Overall rating: 5/5
- Reviewer: Kashyap S.
- Verified reviewer: Yes
- Industry: Computer Games
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The best thing I like about Agilitiy is the cloud based solution that they provide which really gives a lot more flexibility in terms of accessing content models and data.

#### Cons

I feel that the support for JSON datatype in content model creation is missing, which will add a lot of power to the CMS.

#### Reasons for switching to Agility CMS

The support for certain things and a light weight CMS solution that Agility provides is why we made a switch.

#### Vendor response

Hi Kashyap, Thank you for your thoughtful review and for choosing Agility CMS—we're honored to be your preferred headless CMS after your experience with Adobe Experience Manager. We're glad to hear that our cloud-based solution is delivering the flexibility and ease of access you're looking for. Your feedback about the need for JSON datatype support in content model creation is spot on—and we’re happy to share that this feature is currently in development and coming soon. We’re confident it will bring even more power and customization to your content models. We truly appreciate your support and insights. It’s feedback like yours that helps us continue improving and evolving the platform!

Replied May 2025

---

### Agility CMS

- Overall rating: 4/5
- Reviewer: Marcus T.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

The ease and speed of updating our website makes CMS worth the price. Coming from a custom CMS, we now have the ability to add several users and cross train on updating our web properties. Additionally, the video support allows us to engage more fully with our website visitors.

#### Cons

I have been disappointed with the customer service support from Agility CMS. Our website was built by a third party developer and after it was built was handed over to our organization to manage. As issues have arisen, we have reached out to Agility to help with issues and we are consistently told that we need to work with our web development partner to solve issues which means more financial investment.

#### Reasons for choosing Agility CMS

Third party integration - ticket purchasing software. In an effort to improve our purchase process, we needed to clean up the front end of our CMS and ensure that it could match with our third party integration.

---

### Objective review

- Overall rating: 3/5
- Reviewer: Asutay K.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Tbh it's easy to use and it's very straightforward but I remember that we had a very hard time with the hero banner, mobile view, and texts. Also, sometimes it's very slow to publish a page. Since the preview feature is not working I had to publish the page to check how it looks and I spent lots of time waiting to see for the changes. As I know you use Trello which is great I love using those and it is very effective but I just gave a code to be added for one website's back end but it took 3 weeks which I believe that's a very quick thing to do because code was ready and I added a description where to add it. I thought there were other requests before me and I needed to wait them but that was the only request from client at that time.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

It's very easy to use. Copying saves a lot of time.

#### Cons

1- Technical issues. 2- Slow publishing time 3- No preview feature 4- No training videos or any other sources that can help

#### Vendor response

Hi Asutay! Thank you for taking the time to share your experience. We are very sorry to learn of the issues you have been experiencing as they are uncommon. Agility is typically very fast, we have preview functionality and we have many resources and videos for training : https://help.agilitycms.com/hc/en-us https://www.youtube.com/user/AgilityIncVideo You can also find information and share experiences on our Community Slack: https://agilitycms-community.slack.com/join/shared_invite/enQtNzI2NDc3MzU4Njc2LWI2OTNjZTI3ZGY1NWRiNTYzNmEyNmI0MGZlZTRkYzI3NmRjNzkxYmI5YTZjNTg2ZTk4NGUzNjg5NzY3OWViZGI#/ I hope you find this helpful! Thanks Again!

Replied July 2021

---

### Marketing perspective

- Overall rating: 4/5
- Reviewer: Tim K.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Pleasantly surprised.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I would not say the product is super user friendly, but for a novice like me, it was important that we worked with a developer to configure and code our site as our internal expertise in that area is very limited.

#### Cons

Sometimes the asset management can be clunky, but I think that is more about poor organization than the actual functionality of the product.

#### Reasons for switching to Agility CMS

Dated technology with a very clunky interface that was not designed for public sites.

#### Vendor response

Hi Tim, thank you for your comments and we are glad you were pleasantly surprised By Agility CMS! Noted re Asset management! :)

Replied November 2021

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### P4P Review

- Overall rating: 4/5
- Reviewer: Natalie J.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I find agility really easy to use once it has been shown to us by our developer where things are. I am not a developer so sometimes things are not intuitive to me.

#### Cons

See above. But having said that once I know where things are it is a very simple system to use.

#### Vendor response

Thank you for your great feedback Natalie. Be sure to check out our Help Centre or reach out directly if you have any questions.

Replied July 2021

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Agility CMS Reviews, Pros and Cons - 2026 Software Advice