Akeneo Product Cloud

RATING:

4.7

(39)

About Akeneo Product Cloud

Akeneo PIM is a cloud-based solution that helps retailers manage product information across all sales and eCommerce channels. It enables businesses to deliver up-to-date and relevant product content in order to improve productivity and enhance the customer experience. Akeneo PIM is suitable for B2B and B2C retailers and brands. This solution can connect with many third-party systems including Salesforce, Magento, BigCommerce, Shopify, plus others. Akeneo PIM offers a robust set of features and capabilities, including product detail forms, bulk actions, asset manager, advanced rights management, validation workflows, rules engine, data export, plus more. Teams can choose to maintain multiple product versions in Akeneo PIM and restore products to previous versions f...

Akeneo Product Cloud Pricing

Contact Akeneo for detailed pricing information.

Starting price: 

$1.00 per year

Free trial: 

Available

Free version: 

Available

Akeneo dashboard
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Akeneo Product Cloud Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Akeneo Product Cloud

1 - 5 of 39 Reviews

User Profile

Sabrina

Verified reviewer

Accounting, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Akeneo, the Hercules to our product issues Hydra

PROS

The fit for purpose towards the required PIM, commercial and syndication capabilities we need to have. The fit for purpose towards target data model (product and equipment) architecture, edge cases, current PIM gaps & limitations. Akeneo is bringing all kind of out of the box capabilities, to ensure we have a fast to market approach with good and mature enough embedded product related MDM capabilities. The flexibility and scalability towards our roadmap and future vision. Akeneo was able to leverage & showcase the interaction in a very efficient matter and brought in multiple references that have exceeded our expectations showing a proven track record that meet our complex data model and or related business / commerce transformations.

CONS

No MDM capabilities, DAM capabilities were poor however since we are going for an integrated DAM solution, this is not an issue for us.

Reason for choosing Akeneo Product Cloud

See above

Vendor Response

Hello Sabrina, Thank you for your review! So great to hear how Akeneo is you Hercules. Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

Trenton

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Fantastic PIM software

We were looking for a platform to manage product data and syndicate it to downstream applications. This data goes to our eCommerce site, our customers' eCommerce sites, a new automation platform, and internal data analytics tools. We're very happy and would recommend Akeneo to anyone who asked.

PROS

Akeneo is incredibly easy to use. Structuring our data and managing improvements to it has great improved our internal product data practices. Syndication is also a piece of cake with customizable export profiles and scheduling. Uploads into the system are also very straight forward.

CONS

My biggest complaint is that we used an implementation partner; after going through the setup of our environment, it seemed to me that we could handle 90% of the tasks ourselves. This is a testament to how easy to use it is. Our integration with our DAM, Aprimo, was also challenging because it was the first integration between these two systems.

Reason for choosing Akeneo Product Cloud

Ease of use, primarily. Cost was less of a concern.

Reasons for switching to Akeneo Product Cloud

Our company was sold and our PIM was with the previous parent company, necessitating us to standup our own system.

Vendor Response

Hello Trent, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

Forrest

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2023

Title of my Review

PROS

Drag & Drop features as well as the ease of mass imports & exports for product information. We migrated from an outdated PIM where everything was inputted manually so this program has greatly sped up our internal processes.

CONS

Our integration didn't go all that well, so our product families were never set up correctly which caused a lot of issues with our website. That is more of an internal problem though. Be sure you find the correct external agency if you do not have the internal capabilities. We're paying for it dearly.

Vendor Response

Forrest, Thank you for your review. So great to hear about your migration to Akeneo. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

Replied February 2023

Daniel

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

An ever growing environment for product data

We have managed to generate product data, that wouldn't have been able to implement with our existing software and facilitated lots processes.

PROS

Akeneo offers a multitude of features that can facilitate processes and help getting the most out of product data. Over the years, Akeneo has implemented features, which require little to no customization on our side.

CONS

Some features are complicated to implement and require some getting used to.

Reason for choosing Akeneo Product Cloud

Unlimted SKUs (which was removed...)High user countOpen SourceBrowser based Software

Vendor Response

Daniel, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

Anna Leena

Retail, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Happy with the product

PROS

Rules engine and catalog structure. Also UI is clear for our end users.

CONS

Variant vs. Product level rules, easier way of reviewing product information

Reason for choosing Akeneo Product Cloud

Ease of use and relevant features for our business

Reasons for switching to Akeneo Product Cloud

Old PIM was not serving our needs in terms of product experience.

Vendor Response

Anna Leena, Thank you so much for your review of Akeneo. Your feedback is valuable to the team! Samira McDonald Sr Customer Community Manager

Replied February 2023