Aladdin

RATING:

4.3

(18)

About Aladdin

Aladdin is a complete asset management software for office and field-based teams. It helps you connect your people, assets and inventory in just 4 easy steps. Aladdin’s end to end CMMS allows you to reduce costs in five core business areas, influence intelligent CAPEX decisions, and deal with fewer expensive emergency maintenance issues.

Aladdin Pricing

Aladdin Professional: $45/user/month. Additional implementation fees apply.

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Not Available

Asset Lifecycle Management
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Aladdin Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Aladdin

1 - 5 of 18 Reviews

Gaetan

Human Resources, 501-1,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Aladdin Software is a great product.

By using Aladdin Software! I fix most of my issue that i have in my operation: Asset of our properties. Control work load of my employees and preventive maintenance schedule more.... Almost in one click i can get more information now.

PROS

Aladdin software is user friendly, It is the perfect product for my maintenance team. The asset management and preventive maintenance are very impressive, This what i was looking for..

CONS

As per i have many properties, the negative side of it, is i can not get all data on one dashboard (I need to download on each site). During the process, it was difficule due to the time to down laod all informations and mistake on the template. Most probably, i will next time take all inclusive with data entry.

Reason for choosing Aladdin

Presentation of the product was attractive to me and the most important it was covering the needed of my organization.

Vendor Response

Dear Gaetan, Thank you for taking the time to review us. We highly appreciate it. We have noted on your feedback of wanting to see all your data on one dashboard. We are currently working on an upgrade of Aladdin where this will be solved. We will keep you updated. Kind regards Aladdin SGE Team

Replied February 2021

Faheem

Food & Beverages, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

CMMS for Small to Medium Manufacturing Companies with Good Value for Money

Overall very satisfied with our experience with Aladdin from selection, customization, configuration and ongoing use for four years. The implementation and deployment of the system is successful delivering significant improvement in the maintenance management.

PROS

Software is very easy to use and is built with screen similar to webpages. Elements on pages are hyperlinked to other functions /modules and moving between different modules is very easy and simple. The workflows are simple and customizable. The interfaces / pages are simple and only show the information that is required to do the work thus not overwhelming the user. The team is very capable and is able to customize the solution as per the requirements form us. I have worked with multiple implementations of different software within supply chain, I found Aladdin team as one of the best that I have worked with. Their ability to understand the requirement and implement is commendable. One such example is the scheduling module, which easily stands out vs any other software that were evaluated. The module shows the information related to the availability of resources based on their work schedule and already assigned work. It has drag and drop interface to schedule the workorder, there is color coding to show overbooking and out of normal working time assignment to resources. The ease of access of records is also a feature I would like to highlight. From within assets module one can see the history of the work that has been done in the past, each record is a hyperlink which can take to the details of the work order. These are examples, there is much more to the software which is not possible to cover in this short review.

CONS

The preventive maintenance module can be improved further. Although it fulfils the basic requirements however the workflow can be improved further. The system is cloud based and loading of the system is sometimes slower than what you would expect.

Reason for choosing Aladdin

Value for Money, ability to customise, local support in UAE.

Reasons for switching to Aladdin

Previous system wsa not easy to use with lower skill base team was not able to use it despite multiple efforts.

Vendor Response

Dear Faheem, Thank you for taking the time to review us. We highly appreciate your well detailed feedback. We are delighted to know how pleased you are with Aladdin and our support team. At Aladdin, we believe in providing the best service to our customers. We have also noted your feedback on the preventive maintenance module and the loading down. We will include these in our quarterly software updates. Kind regards Aladdin SGE Team

Replied March 2021

Hudayfa

Education Management, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2021

My Review

PROS

-Easy to Use -Many Options -Good reporting tools

CONS

-Few missing features, like bulk adding of pictures -Slow -Need to report new features or changes on the system clearly

Vendor Response

Dear Hudayfa, Thank you for taking the time to review us. We appreciate your feedback. We are sorry to hear that you were not aware of our new features and upgrades. We conduct customer networking events twice a month, during which, the upgrades and features are discussed in detail. We'll make sure you're invited for our March sessions. We have also noted on your other issues and will include them for our future upgrades. At Aladdin, we are constantly working to improve our customer experience. So, please feel free to share any other feedback you may have. Kind regards Aladdin SGE Team

Replied February 2021

Muhammad Waseem

Hospital & Health Care, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Aladin Requester Review

Till now its fine few suggestion like to add as per my experience whenever there is auto upgrade of mobile phone the application need to reinstall again .similarly there is not option to monitor instruments PPM records and POP up messages for any planned maintenance due.

PROS

It is very good software for the clinical point of view we can keep record of all the instruments in the lab with traceability.

CONS

instruments service request can be generated with few steps can follow up and to get a final report through email are good features.

Vendor Response

Dear Waseem, Thank you for taking the time to review us. We appreciate your feedback. We are pleased to know that you're happy with our software. We have also noted your feedback on auto-upgrades and pop-up messages for PPM activities. Can you please send us more details on this via email? Alternatively, you can also get in touch with our support team regarding the same. Look forward to hear from you. Kind regards Aladdin SGE Team

Replied March 2021

SHUSHANTH

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

User friendly software

Good

PROS

The feature are very use to understand and use

CONS

A complete inclusive report generating system not available.

Vendor Response

Dear Shushanth, Thank you for taking the time to review us. We appreciate your feedback! Currently, in Aladdin, we have templated reports based on key user requirements. We are, however, looking at an overhaul of our dashboards and reports, and have added to our roadmap for upgrades for next year. Meanwhile, we would be happy to hear more about your requirements in order to include that in our software development. Regards Aladdin SGE Team

Replied November 2020