Alfresco Content Services Software

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About Alfresco Content Services

Alfresco Content Services is a cloud-based enterprise content management (ECM) solution, which helps businesses across finance, healthcare, insurance, publishing, manufacturing and government sectors manage, secure and deliver content to a distributed workforce. The application enables users to retrieve documents using search suggestions or filters, group multiple files into folders and streamline document review and approval processes through built-in workflows. Alfresco Content Services lets employees collaborate, edit and co-author documents in real-time. Its offers insights into analyze content and metadata and generate customizable reports. Alfresco Content Services offers integration with various third-party applications such as SAP, AutoCAD, Microsoft Outlook...

Alfresco Content Services Pricing

Contact Alfresco for pricing details.

Starting price: 

$100,000.00 per year

Free trial: 

Available

Free version: 

Available

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Alfresco Content Services User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4

Customer support

3.5

Functionality

4

Showing 1 - 5 of 17 reviews

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Functionality

5

Reviewed March 2019

Easy for sharing files securely

Generally good for storing, organizing and securing files. It's just a little tricky when you want to actually work in files.

Pros

It's a great system for organizing files in a secure way - access control is excellent. It's easy for version control too.

Cons

What I don't like is that you can't have two people editing a document at the same time. We have some sensitive reporting stored there, but it makes it hard if two of us want to work in it at the same time.

Chris

Espace Networks

Verified reviewer

Company size: 2-10 employees

Industry: Computer Networking

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

3

Value for money

5

Customer support

4

Functionality

4

Reviewed February 2017

Industrial strength document management system with records , workflow, and custom modules

Alfresco One is probably the biggest and best document management applications available. Records management is a huge plus. This app can and does replace entire warehouses of file cabinets and does it better than any paper solution could because you are able to have Alfresco search at the speed of light through the documents in your system to find what you're looking for, imagine being able to google a room full of file cabinets. The workflows are another thing, and the tagging. You can build your own modules which carry out actions on incoming and outgoing documents. Some really seriously successful companies and organizations are using Alfresco One as a key piece of their winning formula.

Pros

Alfresco One can handle pretty much any job you throw at it. Built on java, it's industrial strength, and there's no end to the number of programmers available to develop custom modules for your specific needs. Government departments use Alfresco One. NASA uses Alfresco One. Some of the biggest names and most successful people in the world use Alfresco One at their company or organization. Soundly beats Microsoft Sharepoint, another document system, in terms of all technical achievement, openness, transparency, auditing, and overall quality.

Cons

The license fee can be costly if you're an upstart new small business with no or low funding. For this reason there's the free version, Alfresco Community Edition. Built on java means you might pay a bit more for helpers to build for it, however, if Alfresco fits your needs, you probably won't mind. The Alfresco Community Edition forums are not maybe as active as other software's forums, probably because the number of people actually reaching the point of greatness in their lives and their careers where they are actually able to go paperless either on their own or with their organization's documents, is relatively fewer, than the billions of people whose documents are still on paper, and still impossible to search through, and still disorganized.

User Profile

Juan J.

INTEGRADOC

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

1

Value for money

2

Customer support

1

Functionality

5

Reviewed June 2021

Very powerful document manager, extremely difficult to customize for real-life workflows.

We started using Alfresco as a document manager. And in that sense, we liked it a lot. But when we wanted to also use its workflow and BPM capabilities we encountered tremendous difficulties, so we finally abandoned the project.

Pros

The document manager is really powerful, flexible, scalable, and robust. It supports different use cases and meets most of the static document management needs (documents that do not flow through the organization).

Cons

Workflow and business process management functionalities are really complex to configure for complex real-life processes. This makes it very costly to build a complete solution (in time and money). But more importantly, it is very difficult to maintain the application, every change is complex, time-consuming, and generates instability in the configured workflow.

Reasons for choosing Alfresco Content Services

We needed to get out of Lotus Notes exclusively because of its technological obsolescence since functionally it was still spectacular.

JOSE

CONDUSEF

Verified reviewer

Company size: 201-500 employees

Industry: Government Administration

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

4

Functionality

5

Reviewed June 2021

A Serious platform to manage the documents lifecycle

Great option for document management, all web based and with the confidence of have your info safe.

Pros

In the first place for being Open Source, The information security and integrity, the access control to access each document and the way it keeps track of every changes.

Cons

Still requires programming to implement specific functions and the learning curve that is not as short as one could desire.

Reasons for choosing Alfresco Content Services

I consider Alfresco more capable to manage Workflows than Nuxeo

Anonymous

Verified reviewer

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Functionality

5

Reviewed May 2018

Great CMS for SMBs

Pros

I like the customization features, the work flow options, and it's compatibility with many file types. It makes searching for documents a breeze and keeping your content well organised in varying Projects/Sites. I particularly like the Dashboard setting on each site, that allows you to customize your overview of that project, giving visual to members, who is working on what files, and a live browser frame to keep you in the loop if your project is website based.

Cons

The interface could use some work, I find the usability takes some time to get into in order to unlock all the features and functionality available to you. The documentation is a useful assistant in getting around the software.

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