AllAnswered vs Dropbox Business

AllAnswered has 11 reviews and a rating of 4.64 / 5 stars vs Dropbox Business which has 18493 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.64 / 5 (11)
4.52 / 5 (18493)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 24, 2021
January 18, 2022
Pros/Cons
  • Pros

  • This really seems to be the only tool that does a wiki and a Q&A tool. Their support is amazing.
  • Has several helpful features for communicating information or questions surrounding a specific document. I especially like the feature to save your most commonly accessed documents.
  • Cons

  • The benefits of using the Slack or Teams integration aren't clear. Companies with a lot of disorganized documents might find the search to be a inferior (to e.g. Google).
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.
  • Cons

  • I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.
  • We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.
Pricing Range
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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