AllAnswered vs eFileCabinet

AllAnswered has 11 reviews and a rating of 4.64 / 5 stars vs eFileCabinet which has 860 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.64 / 5 (11)
4.4 / 5 (860)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 24, 2021
October 13, 2021
Pros/Cons
  • Pros

  • This really seems to be the only tool that does a wiki and a Q&A tool. Their support is amazing.
  • Has several helpful features for communicating information or questions surrounding a specific document. I especially like the feature to save your most commonly accessed documents.
  • Cons

  • The benefits of using the Slack or Teams integration aren't clear. Companies with a lot of disorganized documents might find the search to be a inferior (to e.g. Google).
  • Pros

  • I like the ease of use about this software. It's easy to understand and navigate throughout the site.
  • It's a great feature that I haven't seen elsewhere, and it's a great help when things need to be sorted quickly during the busy season.
  • Cons

  • I selected a single file, and an entire directory was deleted. No warning, no way to recover.
  • Cost or expense, lack of follow up when I had a problem with questions.
Pricing Range
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FrontRunners

2020

Advisor Recommendations

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18 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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