AllAnswered vs Google Docs

AllAnswered has 11 reviews and a rating of 4.64 / 5 stars vs Google Docs which has 25794 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.64 / 5 (11)
4.71 / 5 (25794)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 24, 2021
January 10, 2022
Pros/Cons
  • Pros

  • This really seems to be the only tool that does a wiki and a Q&A tool. Their support is amazing.
  • Has several helpful features for communicating information or questions surrounding a specific document. I especially like the feature to save your most commonly accessed documents.
  • Cons

  • The benefits of using the Slack or Teams integration aren't clear. Companies with a lot of disorganized documents might find the search to be a inferior (to e.g. Google).
  • Pros

  • We love the fact that we can create documents that we can share with other community partners and know that it is safe and confidential if needed.
  • I love using Docs and being ensured that my work is not going anywhere. Being able to pop in and pick up on projects from home, on my phone, tablet etc is super nice.
  • Cons

  • I am concern about security and data breaches. If your data will be leaked or someone else gets access to your document, it will be a disaster.
  • Sometimes I feel some other party may have access to your files, or restricted access can be breached especially when you see more scary news.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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