Asset Bank software


26 reviews(5.0/5)
26 reviews(5.0/5)

Asset Bank is digital asset management solution that can be deployed either on-premise or in the cloud. The solution caters to large organizations. Asset Bank enables users to share and manage digital assets such as videos, logos, images and documents.

Asset Bank offers multiple features that help users control asset usage, add metadata to assets and preview or upload files. There are multiple permission settings to control how users upload, view and download assets. To prevent the unauthorized use of any digital content, the solution automatically adds watermarks to all image previews.

Asset Bank has a search functionality that retrieves search results on the basis of asset attributes that include ID, status, date, location and more. Users can set download presets as well as resize, edit or reformat assets prior to downloading.

User content on the platform can be converted and viewed in various languages that include Spanish, Italian, German and Greek.

Asset Bank is available on a monthly subscription basis that includes support via phone and through an online knowledge base.

Supported Operating System(s):
Linux , Web browser (OS agnostic) , Windows 8 , Windows 10

26 Reviews of Asset Bank

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  • Jeff from GSP LLC

    March 2018

    Found the software to meet our firm's needs with great customer support and flexible system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Overall the software was very easy to use and found it easy to customize to meet our firms needs unique needs for digital assets around the globe. Asset Bank's team is truly invested in making this tool work to the user's advantage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from New Creation Church

    September 2017

    So far the software and customer support is good and helpful, on almost all requests.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It help us to catalog and manage our digital assets better.

    Pros

    It is generally easy to use. And we are able to customise the software to meet our most important needs.

    Cons

    There's nothing that we like least about the software, but it'll be great if there could be more improvements on certain features. Examples:
    - 2-level approval system for deleting assets
    - Enable admin to duplicate the user groups (cause sometimes we have groups that have similar access rights but with just a few differences; we end up have to create the 2nd user group from scratch)
    - Make it easier to re-order the drop-down lists' contents.
    - Allow different user groups to have different "Default Value" for the attributes during uploads (e.g. different user groups will see different "default value" selected when they upload assets)
    - Option to export our keyword list easily
    - Hide/show Batch Update (or Bulk Update) for certain user groups

    These upgrades will meet our additional needs, and will help us a lot!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bradley from Six Foot LLC

    Number of employees: 51-200 employees

    July 2017

    Asset Bank is a good tool for our company to store items for internal use because we are global.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A central hub for storing and sharing assets for our global company.

    Pros

    Lightboxes are quickly and easily shared with whomever we need.
    It looks very clean and nice!

    Customer service is honestly fantastic:
    I have a awesome guy that helps us out that I would like to say is one of the best / most easy to work with people that I have ever dealt with at another company. His product knowledge is vast and his attitude is always great.

    Cons

    Lightboxes NEED to be able to have password protection options. This would solve most of the issues we have with Asset Bank.

    Review Source: Capterra

    Response: Asset Bank, Asset Bank

    September 2017

    Thank you so much for your feedback Bradley! We just wanted to let you know that our product team already have plans to deliver password protected lightboxes and we expect this feature to be available within the next 4-8 weeks. We'll let you know as soon as it is available. UPDATE: We can confirm that password protection options have been added to the system when you're publishing a lightbox!

  • Eric from Kingston Technology

    Number of employees: 1,001-5,000 employees

    July 2017

    Dealing with Asset Bank has been a very positive experience. A great team with a great product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Implementation of Asset Bank relieved my asset related workload immensely. I saved dozens of hours per month by being able to delegate asset management to the Product Marketing department and to the respective Regional Managers. Once everyone was trained on how to use Asset Bank, they tended to run with it and make it their own.

    Pros

    The flexibility is outstanding.

    We were able to set up 10 regional Asset Banks in order to allow our regional managers to have their own unique versions of corporate assets. For example: having regional Asset Banks allows our Far East region to avoid having Latin American assets in their Asset Bank, as would be the case if there were just a single corporate Asset Bank holding the assets.

    Each region was able to set up their own categories and use a structure that best fits their regional needs. This freed me from the constant micro-management of each region's requirements. The regional managers have been able to manage their regional Asset Banks with minimal assistance, and this was our main goal: to relieve my workload associated with managing corporate assets.

    My time spent managing assets went from an hour or two per day, to an hour or two per MONTH. Exactly the results we needed.

    Cons

    Honestly, there really isn't something that I can point to and say "I would change 'this'." Any issues we encountered were propmtly addressed. We were either provided a "fix" via the software, or we were instructed on how we could achieve the desired result using the existing software... which was most often the case. Asset Bank's team is truly invested in making this tool work to the user's advantage.

    Review Source: Capterra
  • Tom from ShelterBox

    July 2017

    An intuitive user friendly platform which will make searching for and using content much easier!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Asset Bank is easy to use, both from the upload and admin point of view through to the searching and downloading. The level of detail you can apply to the assets is brilliant, and at the same time you still maintain the user friendly experience.

    Cons

    It would be great to be able to show search results by the folder thumbnails rather than the individual assets. This would be particularly beneficial when searching for Case Studies on our Asset Bank

    Review Source: Capterra
  • Deborah from ITOPF

    June 2017

    We've purchased this software in order to manage our large collection of case related images.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very intuitive and it's quite easy to grasp the basics quickly and the more complicated bits during the initial consultation phase. The training was tailored to our particular requirements , thoughtful and thorough. We found the Assetbank team to be responsive and helpful. We're pleased that the software does more than we were originally expecting (for example, adds our watermark, crops to size etc).

    Cons

    I found some of the field name terminologies initially a bit alien and the list of attributes overwhelming, but names can be changed and unrequired attributes hidden.

    Review Source: Capterra
  • Will from The Dartington Hall Trust

    June 2017

    A highly usable but still feature-rich system - brilliant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Incredible depth of customisation that allows you to have total control over how all types of user experience it
    - The depth of the system doesn't mean it's hard to use. Design, navigation and general user experience is extremely good.
    - Great support desk for when you need a bit of extra help, advice or system upgrades

    Cons

    - Not really a con but you need a dedicated person(s) to fully understand the software in order to create something which genuinely works for your organisation. It will work 'out of the box' but you will encounter issues further down the line unless you take the time to fully understand it and implement it properly. But this is how it should be for an application of this nature.

    Review Source: Capterra
  • Jonas from Vetrotech Saint-Gobain International AG

    May 2017

    Very easy to use DAM-System with great features for a reasonable price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When we set up our Asset Bank we were overwhelmed about the great amount of possiblities how we canuse our DAM-System. It was and still is a pleasure working with this tool. The support team is doing a great job by helping when there are any kind of issues.

    Review Source: Capterra
  • Allen from Pepperdine University

    April 2017

    Upgrade Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our rep did a very nice job upgrading our system as part of your system health check. He also provided excellent subsequent trouble shooting when we noticed a couple small issues. I am very pleased with the work he did and reinforces my strong positive opinions about the support staff at Bright Interactive. Well done!

    Review Source: Capterra
  • Holly from The Royal College of Radiologists

    April 2017

    We're just getting started but so far everything seems great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The team at Asset Bank have been very supportive, offering detailed training to make sure that we are able to get the most from the software.

    Review Source: Capterra
  • Lucy from Edelman

    April 2017

    Fantastic Customer Support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The customer support from Asset Bank is superior. They go above and beyond to explain how to customize the tool and help you with configurations. They are quick to respond and very thorough. We really enjoyed working with them through design and our implementation.

    Review Source: Capterra
  • Jamie from Study Group

    April 2017

    Lightning quick DAM with excellent feature set!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Since joining Study Group just 6 months ago I have been a regular user of Bright Interactive's Asset Bank. It is truly feature packed and offers excellent search and categorisation facilities. Being able to quickly create and share (both internally and externally) your own Lightbox's (essentially a customised bundle of assets) using your own company's branding at every step of the way is a huge bonus to us and helps maintain an extremely high level of professionalism when communicating with our partners/clients.

    Review Source: Capterra
  • Victoria from London School of Hygiene & Tropical Medicine

    March 2017

    LSHTM review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are really pleased with Assetbank in terms of its functionality, how it looks and how easy it is to use. The whole project has run really smoothly with great help from the customer services team, especially Stewart Oak. We are looking forward to adding more images and promoting it more widely to the staff and students at LSHTM.

    Review Source: Capterra
  • Justine from Sage

    March 2017

    Great product with a fantastic support team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Intuitive user experience, great value with a fast and friendly support team. Highly recommend Asset Bank!

    Review Source: Capterra
  • Kate from Amber Beverage Group

    March 2017

    Feedback from Amber Beverge Group

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I appretiate very much kind support of Asset Bank team who helped me a lot to solve some problems with our digital library.

    Pros

    Easy to navigate, very good design.

    Cons

    I would suggest some things: the option that you could send a message to users by choosing them from the list (now there is option to send to all group). To delete folder not one by one, but that you can chose several folders and delete them at once. To see in email from Asset bank who is asking for a permission do upload/download something (as now only notification comes that someone is asking for a permission). It would be great if image of folder could be adjusted automatically - as now I need to resize it each time when I want to change it.

    Review Source: Capterra

    Response: Bright Interactive, Asset Bank

    March 2017

    Thank you for your feedback, it is good to hear that you are finding Asset Bank easy to use and that the Support Team have been able to help you with any queries that have come up. Taking a look at the features you've requested, there are already options available in Asset Bank to help perform some of these tasks. We will contact you directly to help you set these up. Kind regards, Asset Bank

  • Patricia from OneHope

    Number of employees: 201-500 employees

    February 2017

    The solution we were looking for!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of years¿finally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform. It was intimidating to start the search for a new DAM, but Asset Bank jumped off the list as the clear front-runner, and proved the best even after rigorous comparison with competitors. The support of the Asset Bank team is what puts it over the top. At every turn in the process, the answer was ¿yes, we can do that¿ or ¿we will figure out how to make it happen.¿ Training that could have been boring was to-the-point and customized for our needs. Throughout the consultancy process, the Asset Bank team consistently transformed what seemed insurmountable challenges into conquerable bite-size chunks. A flawless experience!

    Pros

    After years trying to work with systems not suited to meet the demands we were placing on them, Asset Bank brought together all the functionality we were looking for in a platform to archive our documents, photos, and dozens of other file types generated from 30 years of being in business. We are looking forward to saving time and frustration locating our files and collaborating on them across our various teams.

    Cons

    It took a little while to catch on to the industry terminology and ins and outs of managing a system like this, but the Asset Bank team was there to help at every step of the way!

    Review Source: Capterra
  • Jennifer from Daltile

    Number of employees: 1,001-5,000 employees

    February 2017

    Powerful and Flexible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Asset Bank is a versatile Asset Management system with an easy to use interface and enough power and flexibility to tailor your company's needs. From watermarking to download limitations, Bright's interactive features are powerful enough to control keywords, groups and permissions for any size organization.

    Pros

    Flexible

    Cons

    2 step upload process

    Review Source: Capterra
  • Paul from Manchester Metropolitan University

    Number of employees: 1,001-5,000 employees

    February 2017

    Customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have found the customer support to be a first rate service. We have recently been overhauling our asset bank to make more effective use of keywords. Victoria has gone the extra mile in facilitating visits and phone calls with other universities who have gone through this process. This invaluable insight has enabled us to make progress much quicker than would have been the case.

    Pros

    Engaging platform with multiple applications. Easy to use.

    Cons

    The back end is very technical and requires a higher level of knowledge than you might expect

    Review Source: Capterra
  • James from BIT Direct

    Number of employees: 11-50 employees

    February 2017

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Thank you very much fantastic first experience with your product. I will be presenting this to my clients to show them how feature rich it really is. :)

    Pros

    Features, admin options

    Cons

    Price point?

    Review Source: Capterra
  • Ana from CSC media (P.A.F.O.M.)

    October 2016

    The experience with "new" Asset Bank is even greater

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The new layout is quite pleasant and the new features are very useful and userfriendly. Our users are really happy with our service also thanks to Asset Bank!

    Review Source: Capterra
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