--- title: "GigaTrak Asset Tracking System Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GigaTrak Asset Tracking System. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GigaTrak Asset Tracking System is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/asset-tracking-system-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Digital Asset Management Software](https://www.softwareadvice.com/cms/digital-asset-management-comparison/) / [GigaTrak Asset Tracking System](https://www.softwareadvice.com/cms/asset-tracking-system-profile/) / GigaTrak Asset Tracking System Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/asset-tracking-system-profile/) Reviews # GigaTrak Asset Tracking System User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 48 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 29 reviews (60%) - 4 stars: 14 reviews (29%) - 3 stars: 5 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## GigaTrak Asset Tracking System customer reviews Showing reviews 1-25 of 48 (page 1). ### Tool Control and Inventory - Overall rating: 5/5 - Reviewer: Mark G. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered We are in the process of expanding the Giga Trak system into other areas of this agency #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A great way to track my tools and inventory, when it was checked in or out and who to #### Cons importing all our files into the system --- ### My Experience with GigaTrak - Overall rating: 5/5 - Reviewer: Maria R. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about this software is that it is very easy to understand, and to follow thru. The assets are easy to find with all the many search criteria that it has. I like the reports, and the ability to add more than one picture or document to each asset. #### Cons What I like the least about this software, is that every time that I search a bar code list for a location the order of the assets is different every time. It would be better if the order would always pull up by the smallest number to biggest number. Another thing would be good to have is the picture of the asset printed on the "print bar code list." #### Vendor response Thanks for the feedback Maria! We provide many different fields that allow you to track very detailed information about an asset and search by that criteria. When searching for an asset using filters on the F1 tab, you can easily sort by barcode by clicking on the Barcode column header. This setting will save for your next search. Also, we are always adding feature requests to the system so I will be sure to put down adding a picture to the barcode list! Thanks for being a GigaTrak user! Replied August 2019 --- ### Gigatrak - Overall rating: 4/5 - Reviewer: Greg B. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered The sales team and support services are amazing to deal with. I am new to software like this so it was a lot to get used to and to set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Gigatrak software allows me to keep inventory of all the tools/consumables in our tool room. It has placed not only the students but also the instructors accountable for all tools checked out that day. Before Gigatrak we used a "pen to paper" method of checking tools out. While this method worked, it was quite tedious was often forgot about by staff. Gigatrak has made staff more aware that an inventory control system is in place, and not only that it must be used, but that it is easy to use! #### Cons It is quite hard within the Gigatrak software to give an exact location to an item with a room. We also purchased the Dolphin 60s scanner. I feel that this scanner is very hard to use and is not worth the money spent. A cordless scanner and using the software directly on the computer is much easier. #### Reasons for choosing GigaTrak Asset Tracking System Price-Point, Advertised as a better product --- ### Order from Chaos - Overall rating: 4/5 - Reviewer: Gabriel L. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gigatrak allows us to keep accurate update records on the go in a very fast paced and unpredictable environment. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros extremely versatile, we use Gigatrak for both our package and asset tracking needs. The programs allow great flexibility in how and when we we input information. With the dolphin mobile scanners we can effectively keep accurate track of everything coming in and going out across two campuses. All that information is easily retrievable by anyone, anywhere which makes our daily workload much more organized and efficient. #### Cons so far i haven't found a way to record notes upon delivery with the dolphin mobile scanner. We can take notes while receiving an item but not on delivery. re-scanning as a second receipt with notes and then delivery is a somewhat bulky process I still have some configuring to do. Sometimes while scanning in packages the notes feature will activate and you end up scanning the following tracking number into the notes instead of scanning as package. #### Vendor response Thank you for your feedback! We are always updating our tracking systems to be more versatile with customer needs! I will add your "delivery notes" as a request feature for our Package Tracking System. Replied August 2019 --- ### Gigatrak for Charter Schools - Overall rating: 5/5 - Reviewer: Lola C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gigatrak has been a super helpful tool in tracking and inventory of all the valuable assets we as a charter school purchase as resources for our daily success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This program is super user friendly and the customer service is prompt and effective. #### Cons The only thing I do not like is the fact that once an asset is marked as consumable it can not be change back to non-consumable. #### Vendor response Thanks Lola! The ease of use for our customers is our number one priority. Unfortunately, because of how consumables are tracked in the system and "consumed" once checked out, we cannot easily switch them to an individually barcoded asset. However, the copy function can be used to quickly create a new asset when needed! Replied August 2019 --- ### Easy to use system, great value! - Overall rating: 5/5 - Reviewer: Lisa P. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GigaTrak is an exceptional company to work with. Their employees are very knowledgeable and they have a resolution to any kind of problem you may experience within 24 hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use, easy to customize, and does everything we wanted it to do. The reports are easy to read and with 8,000+ items, it has not slowed down. #### Cons The setup process was tedious, but this was not the software's fault. It's typical to spend a lot of time setting up a brand new inventory system. #### Reasons for choosing GigaTrak Asset Tracking System GigaTrak does not come with annual fees or subscription fees. There is an optional annual support fee for access to their customer service line but even that is minimal compared to some of the other software we were looking at. #### Vendor response Thanks so much Lisa! Implementing a new system can be a daunting task and we strive to make this process as easy as possible for our customers by providing exceptional customer service when needed. Please let us know if we can assist with anything moving forward! Replied August 2019 --- ### GigaTrak Overview - Overall rating: 4/5 - Reviewer: Joe M. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our media library houses thousands and thousands of broadcast tapes and drives. The older library system was archaic and GigaTrak helped resolve the challenges we encountered and is still working fine after 9-years of usage. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy use and quick to comprehend for newer users. #### Cons The earlier versions of the software were not as user friendly but changes were made that catered more to our type of business (see below) #### Vendor response Thanks for being a valued customer! We are always working to better our product and add feature updates as our customers needs change. We appreciate your feedback! Replied August 2019 --- ### Excellent Inventory System - Overall rating: 5/5 - Reviewer: Peter S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We keep tack of all IT hardware. Can easily find who has certain equipment and when some equipment come out of warranty. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Can easily keep track of our inventory and who is assigned to the equipment. Able to keep notes on what was done to equipment over time. #### Cons The only issue is that conversion from our WASP inventory system to Gigatrak was not an exact conversion. Had to manually make some changes to database. #### Vendor response We appreciate the feedback Peter! Unfortunately, data conversion isn't an exact science when switching systems but we do our best by providing import templates to our customers. If you need any help, feel free to reach out to support@gigatrak.com. Replied August 2019 --- ### Easy to use software - Overall rating: 5/5 - Reviewer: chris m. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the fact that with little training i was able to get around to the information that i use on a daily basis. ease of operation. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Being able to navigate thru the user interface. #### Cons i have no issues or complaints with this software. Once the program is loaded the process for navigating is straight forward #### Vendor response Thanks for the feedback Chris! We truly appreciate it! Replied August 2019 --- ### Great, efficient and simple system!! - Overall rating: 5/5 - Reviewer: Jennifer A. - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered The overall experience has been great, it was designed to take inventory of all of the PC's within the organization and we expanded the use to tools at the main shop and all of our locations, and then we began to use it to track tools on job sites. Everyone was able to use it, it was so easy. The software was incredibly user friendly. You could import and export inventory to excel. It saved time and was very effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The sensibility of it. For anyone who may be technically challenged this is so easy, simple and not confusing. #### Cons Nothing --- ### GigaTrak Asset Tracking - Overall rating: 5/5 - Reviewer: Sarah M. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how down-to-earth this software is. A lot of other database systems are flashy and have lots of bells and whistles. That is not the case with GigaTrak - easy to navigate and simple to learn. I also really liked how someone with little to no computer knowledge could log in easily and find the information they needed quickly. #### Cons The one thing that I did not like is how specific the data import sheet has to be. If you don't have your columns and fields established JUST right, you will have to re-import. Overall, though, the process was clear and straight-forward. #### Vendor response Thanks Sarah! We strive to make our system as friendly and easy to use as possible. We appreciate your feedback! Replied August 2019 --- ### Gigatrak worked for us.... - Overall rating: 4/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered Product has all the functionality that most will need. Customer services and sales are very easy to work with and knowledgeable about the product and options. Between costs and functionality it hit our sweet spot for auditing our electronic hardware as will soon include all furniture and facility assets as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Compared to other tools relatively inexpensive and 1 time expense vs. recurring annual cost with most others. #### Cons Its a little visual clunky and old school as compared to others but it works well for what its designed to do. --- ### GigaTrak helps small nonprofits - Overall rating: 4/5 - Reviewer: Daria T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros It is easy to use and easy to customize. The price was right for our small organization. And though we are only using some of GigaTrak's capabilities now, the system can grow with our needs. #### Cons Honestly it's been able to meet our needs very well. I don't have a complaint! #### Vendor response We are happy to work closely with non-profits to provide an asset tracking system that doesn't break the bank! Thanks for your review! Replied August 2019 --- ### Great tool for our stock room and inventory needs. - Overall rating: 4/5 - Reviewer: Luke M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Faster accountability and overall easy to use. The barcoding system is manageable and fast for staff to learn, no matter their skill level with a computer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really like the ease of use and the one time cost. Customer Service and set up were fast and easy. #### Cons The user interface could use a "face lift". It feels like I am using a piece of software made in the early 2000s. However, it works and I won't complain. Sometimes, simple is good. --- ### Great Cross Campus Tool - Overall rating: 5/5 - Reviewer: Kyle J. - Product usage: Used unspecified for unspecified - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered Very responsive with informational inquiries, great demo team that came to our site for a trial, easy to work with overall. Great software that we would recommend for any higher education system with multi-building/campus inventory needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Great Value with Intuitive Framework - Overall rating: 5/5 - Reviewer: Tammy L. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are a one to one district with thousands of devices in the hands of students and staff. GigaTrak has allowed us to document the movement of devices between individuals and any required maintenance that may necessary. It has created accountability with the end user as well. GigaTrak is used at the beginning and end of the year for device roll-out and intake. With the use of GigaTrak, we have refined this process so that it is accurate and expedient. Love the software!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software has been so easy to use and intuitive. There are so many options for customizing to fit your organizations needs and when we did need custom programming, it was affordable and finished in a timely fashion. We researched several options and this one definitely stood out and was the most affordable. We also love the ability to run customized reports, upload large groups of data, and the many ways you can search for information. Because there are Categories, we not only track technology, but some of our other departments items such as uniforms and tools. Also love the "bin item" feature for the consumables that won't be assigned individual asset tags. #### Cons We are tracking inventory based on Asset Tag numbers. It would be nice if all search result screens included the asset tag. Often we see the system assigned barcode and then have to enter that in the asset search field to identify the asset tag. Since these items are already linked, it would be nice to have the search result screen populate the asset tag number. #### Vendor response Thanks for the review Tammy! We love that you love the software and we love having you as a customer! Replied August 2019 --- ### Great Product for Basic Inventory Management - Overall rating: 5/5 - Reviewer: Lauren H. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a database for all my inventory with a history. Previously we were using Excel to track and manage over 4000 pieces of equipment and it was not a realistic tool for that. Gigatrak has streamlined our property management process and provided us with much more reliable data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is very user friendly. There is the ability to easily customize a few fields which is nice. I can export reports into a CSV easily and modify them in Excel. #### Cons We have the Asset Tracker tool and the "inventory" feature on the tool needs lot of work. I need to inventory all of my items once a year and the way it is currently set up makes that task very difficult. You also cannot change much of the item's information from the handheld during an inventory which is a problem. You also can not enter a new item using the handheld, which other software products allow you to do. #### Reasons for choosing GigaTrak Asset Tracking System We felt that Gigatrak was the most user friendly platform that would give us the most of what we needed. #### Vendor response Thanks for your input Lauren! We truly appreciate hearing from our customers on ways to better our product! Right now, our Tool Tracking system does allow you to add in brand new assets on the mobile app. If you are interested in learning more about it, please feel free to reach out to sales@gigatrak.com. Replied August 2019 --- ### GigaTrak Review - Overall rating: 5/5 - Reviewer: Jeanie F. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am greatly pleased with GigaTrak. Not only the program itself but with the support and customer service. They are continually updating and growing which keeps the program matching our needs as we grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program is one of the easiest programs to use that I have had experience with. It has helped our school district tremendously in maintaining better inventory records. #### Cons My only dislike is that the program seems to be more " GigaTrak barcode" driven and we inventory using our own asset tags/numbers. So when trying to search for a device in some reports our asset number will not flow through, only the GigaTrak barcode number will show. So it requires more work on our end. #### Vendor response Appreciate the feedback Jeanie! We do rely heavlily on barcode as the unique identifier for an asset. We do allow customers to check out/in an asset with either barcode or asset number! We can also create custom reports for you that can include the information you are looking for. Feel free to reach out to sales@gigatrak.com for a quote! Replied August 2019 --- ### Very Useful Product - Overall rating: 4/5 - Reviewer: Drew R. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For the most part it has been a really good experience. The more I use it the more I realize as to what it does. I really like all the different reports you can generate also. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how you can assign an asset to an individual and then keep track of the history of that asset as to who used it last. I also like how you can look each individual asses up by the asset number assigned to it. #### Cons I wish there was a mobile app I could use to scan the asset bar code so I didn't have to run back and forth to the computer to enter an asset's number. We bought a scanner but hardly ever use it. I typically open the note app on my iphone and keep track of what asset numbers need to be assigned to different users. It would save so much time if there was an app I could use to scan the bar codes of the assets. #### Vendor response Hey Drew! We now have a mobile app available for our Asset Tracking System that can accomplish just what you are looking for! Feel free to reach out to sales@gigatrak.com to learn more about it! Replied August 2019 --- ### Not quite good enough - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This is average inventory tracking software, it print barcodes, and comes with a portable scanner for auditing inventory. #### Cons It doesn't work right often enough that it's frustrating. Reports don't work and cause crashes, there are better products on the market now that use apps on smart devices. #### Vendor response Sorry that you are running into issues! Reports should never be crashing and you may be missing an important file in your registry. We also offer a downloadable mobile app for both our self-hosted solutions and cloud-hosted solutions so that you can use your own devices! Please contact support@gigatrak.com so we can figure out the next steps in getting your system running correctly! Replied August 2019 --- ### Does just what we wanted - Overall rating: 5/5 - Reviewer: Michael E. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The search for a program to use as a lending library was exhaustive and felt like it would never end, until I found Giga Track. The install was easy, adding and tracking items was a piece of cake, and getting a custom form was as simple as asking for it. We like the program very much. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use. It made our transition from paper to electronic track of our hand held radios flawless. #### Cons Licensing. We will have to buy a very expensive upgrade just to be able to remove items from our database. #### Reasons for choosing GigaTrak Asset Tracking System Easy of use, and the ability to test the product before the purchase. #### Vendor response Hi Michael! Feel free to contact support@gigatrak.com regarding removing items from your database. This feature is available with all editions of our software and does not require any additional licensing, upgrade or support! Replied August 2019 --- ### Changed the way we take inventory - Overall rating: 5/5 - Reviewer: Kyle J. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Again, the savings in time and money as well as increased accuracy were substantial. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The GigaTrak system dramatically changed how we handle inventory, the accuracy of our inventory numbers, and the amount of time/labor hours spent taking inventory. Once the system is set up and bar codes are established, we had an up to the minute count on all of our materials and information about who checked them out. #### Cons It was a little cumbersome to set up, but that was purely because of how our previous system was organized. Once that was handled, it worked seemlessly. #### Vendor response Thank you for your feedback and being a long-time customer! We are so happy the system accomplishes your needs while saving money! We are here to help if you need anything! Replied August 2019 --- ### User Friendly, Accurate and Cost Effective - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered This software has enabled real time tracking of Firearms and Law enforcement equipment with a quick checking in and out of assets and allows sworn personnel to be deployed rapidly and efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User Friendly goes a long way for Police Officers checking equipment In and Out . #### Cons Reports. I feel there should be a better adhoc reporting. --- ### GigaTrak - Overall rating: 5/5 - Reviewer: Louis M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is great. Excellent product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This tracking tool is the best tool tracking system I ever use. Is very easy to deal with it. #### Cons No bad comments I love it. I like everything overall. #### Vendor response Thanks Louis! Our programmers have worked extremely hard to make sure the system is very easy to setup and use on a daily basis! We are happy to hear the system is working out well for your company! Replied August 2019 --- ### Tool Trackinig - Overall rating: 5/5 - Reviewer: Greg B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience with GigaTrak is very positive. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I find GigaTrak easy to use and it meets most of our needs. #### Cons In honesty, the only issue I have is when I am looking for some reporting but it's a very small concern. #### Vendor response Thanks for the feedback Greg! If there is a specific report that we don't offer, we can create a custom one for you! Feel free to email sales@gigatrak.com for a quote! Replied August 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/cms/asset-tracking-system-profile/reviews/?page=2) --- GigaTrak Asset Tracking System Reviews, Pros and Cons - 2026 Software Advice